Charity
Guide dogs campaign highlights access challenges during festive season
THE FESTIVE season brings joy for many but poses challenges for guide dog owners, who often face stress and exclusion due to illegal access refusals. Despite laws protecting their rights, an alarming 90% of guide dog owners report being denied access to businesses and services, including taxis, shops, and hospitality venues.
Sue Canham, a guide dog owner from Tenby, has experienced such discrimination firsthand. Recently, six taxis at Cardiff train station refused to transport her and her guide dog. Sue has also faced refusals at restaurants and pubs, raising serious concerns about the treatment of visually impaired individuals.
Widespread discrimination
Research from Guide Dogs, a leading charity for individuals with sight loss, highlights a significant lack of awareness. Only 42% of the public are aware that guide dogs are legally allowed in most businesses. In the past year alone, 72% of guide dog owners reported access refusals, with 41% of these incidents occurring in food and drink establishments.
Such refusals not only violate the law but also take a toll on the mental and social well-being of those affected. Nearly 80% of guide dog owners admitted altering their plans or avoiding certain venues due to fear of refusal.
Ruby Jay, a guide dog owner from Colchester, shared her experiences: “I’ve been illegally refused service about 25 times this year. It’s humiliating and stressful. I’m even skipping my Christmas party to avoid facing another rejection.”
A call for inclusion
Guide Dogs is urging businesses to prioritize education and staff training, especially during the festive season, to foster a more inclusive environment for guide dog owners.
Eleanor Briggs, Head of Policy at Guide Dogs, said “Access refusals are almost always illegal and deeply isolating, particularly during a time meant for celebration. We’re calling on businesses to ensure their staff are aware of the law and to make inclusion a priority this Christmas.”
Key statistics
- Discrimination remains prevalent: 90% of guide dog owners have faced access refusals.
- Awareness is low: More than 70% of customer-facing staff report receiving no training on the rights of assistance dog users.
- Well-being impact: Half of those refused access report being treated disrespectfully, and some have encountered aggression.
- Public support for inclusivity: 64% of people would avoid businesses that discriminate against guide dog owners.
Steps toward change
The “Open Doors” campaign by Guide Dogs aims to bridge the awareness gap by encouraging businesses to educate their staff about the legal rights of guide dog owners. By taking these steps, businesses can ensure a more inclusive and welcoming festive season for everyone.
For more information, visit www.guidedogs.org.uk/opendoors.
Caption: Tenby resident Sue Canham is among many guide dog owners advocating for equal access this Christmas season (Pic: Herald).
Charity
New leadership for Pembroke Dock Heritage Trust
AFTER nearly six years of dedicated service as Chairman of the Pembroke Dock Heritage Trust, Graham Clarkson has stepped down from the role.
Taking the helm is Rik Saldanha MBE, a former RAF officer with an impressive 37-year career in the Service. Speaking at the Trust’s recent annual meeting, Rik paid tribute to Graham’s steadfast contributions and commitment to the Trust and the Heritage Centre, particularly during the challenges posed by the Covid-19 pandemic. Graham will remain actively involved as a Trustee and Volunteer.
Both Rik and his wife, Gill, are integral to the volunteer team that supports the Pembroke Dock Heritage Centre. Rik serves as Maintenance Trustee, while Gill holds the role of Archive Curator.
The Trust also announced new appointments. Dr Andy Watkin has been named Vice Chairman, and solicitor Angharad Scourfield has joined the Trustees. Angharad continues a family legacy of championing local heritage. Her late father, Gareth Scourfield, a prominent Pembroke Dock architect, was a passionate advocate for preserving the town’s history. He played a key role in heritage initiatives until his passing in 2023.
The changes mark a new chapter for the Trust, with a blend of experienced and fresh leadership to guide its efforts in preserving Pembroke Dock’s rich heritage.
Charity
Charity seeks homes for hens destined for slaughter in Pembrokeshire
A CHARITY dedicated to saving ex-laying hens from slaughter is appealing to the public to help rehome 139 chickens at their next Welsh rehoming event later this month.
Commercial hens, which begin laying eggs at around four months old, typically see a decline in productivity by the time they reach 18 months. As a result, many are sent to slaughter. The British Hen Welfare Trust (BHWT), however, is determined to give these birds a chance at a better life.
The charity, which operates rehoming centres across the UK, will host its next event on Sunday, 19 January 2025, in Boncath, Pembrokeshire. At this event, 139 free-range hens will be waiting for new homes.
From modest beginnings to nearly a million lives saved
Established in 2005 with the humble aim of rehoming 100 hens, BHWT has since rehomed nearly one million birds. It all began with a simple advert in a local newspaper:
“We’ve never stood on grass, we’ve never felt the sun on our backs, we’d love a home. Can you help?”
Now based in Devon, the charity works with commercial egg farmers who voluntarily relinquish hens once their productivity declines. Francesca Mapp, BHWT’s marketing consultant, explains: “The farmers give us their hens to rehome because they want a nicer life for them – they want them to go on and have a free-range retirement.”
Without intervention, these hens would likely be processed for pet food or low-grade meat products, as their breed isn’t typically used for human consumption.
Bringing new life to your garden
For those who rehome hens, the rewards are far greater than just eggs. Francesca says:
“They’re such resilient little creatures. Once they’re outside and they’re in fresh air with sunshine on their backs, they start to flourish.”
Julia Davies, an environmental campaigner and impact investor, agrees: “What’s brilliant about chickens is they’re not just a pet. You actually get something in return. It’s a really great way of getting cruelty-free eggs.”
A small flock of three or four hens – the minimum group size BHWT rehomes – can provide a steady supply of fresh eggs. Francesca notes:
“A couple of eggs a day for breakfast is typical. And even the smallest gardens can offer a safe, enriching environment for hens.”
She adds: “Chickens are the funniest, quirkiest, most characterful little creatures you can imagine. They’re like cats and dogs with feathers – you can literally pick them up, cuddle them, and they each have unique personalities.”
From featherless to flourishing
The charity rehomes hens from caged, barn, and free-range systems. Caged hens, in particular, often arrive with sparse feathering due to overcrowding and high heat in enclosures. Dr Lizzie Rowe, an animal welfare specialist at Reading University, explains: “Caged hens have limited ability to perform natural behaviours, such as foraging and dustbathing, which can lead to boredom and frustration, often resulting in feather pecking.”
However, Francesca reassures adopters: “Within a few months of being rehomed, their feathers will come back, and they’ll look like show birds again.”
Campaigning for a free-range future
Beyond rehoming, BHWT advocates for better welfare for all hens. Francesca says consumer choices can make a significant difference: “There’s a huge demand for cheap eggs, and farmers meet that demand. By buying better-quality eggs, you’re supporting better welfare practices.”
She advises buyers to opt for the best eggs they can afford, noting: “The more expensive the eggs, the better the welfare of the hens that laid them.”
Register your interest
To rehome hens from the Boncath drop-off, visit the BHWT website to register your interest or click here
Charity
Couple and dog rescued after being cut off by tide in Tenby
TENBY’S inshore lifeboat was called to action shortly before 1:00pm on Friday (Jan 10) following reports of a couple and their dog stranded by the tide near East Rock House, situated between Castle and Paragon beaches.
The volunteer lifeboat crew launched promptly and located the stranded pair within minutes. However, due to rough sea conditions and swelling waves, it was deemed unsafe to reach them from the water. The lifeboat remained on standby, providing safety cover, while a Coastguard rescue helicopter was requested.
The Tenby Coastguard rescue team quickly arrived on the scene, joined by a lifeboat crew member equipped with a drysuit to navigate the challenging conditions as waves broke perilously close to the stranded individuals. Both the coastguard and the lifeboat crew member carefully crossed the rocks to reach the casualties. They reassured the couple, conducted checks to ensure no medical assistance was required, and moved them to a safer location further up the rocks and away from the breaking waves.
A Coastguard rescue helicopter arrived shortly after. However, strong downwash in the enclosed area posed a risk of falling rocks, making a winch rescue unsafe. With aerial and sea rescue options ruled out, the teams opted for a rope rescue.
The couple and their dog were carefully guided across the rocks to a safer area, where they could access steps leading to the safety of a nearby house’s garden.
Once the rescue was complete and the trio were confirmed out of danger, all units stood down and returned to their respective stations.
A coordinated effort: This successful operation highlights the teamwork between Tenby’s RNLI crew and Coastguard rescue teams, ensuring the safety of the public and their pets in challenging circumstances.
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