Health
Welsh NHS crisis: RCN demands urgent action to end corridor care
THE ROYAL COLLEGE OF NURSING in Wales has issued a stark warning to the Welsh Government, demanding urgent action to eradicate the growing crisis of corridor care. Patients across Wales are being treated in unsafe and undignified conditions due to a shortage of hospital beds, with many forced to wait for treatment in corridors, car parks, and even toilets. Nurses describe these conditions as “unsustainable,” with both patient safety and the nursing workforce at breaking point.
The latest report by RCN Wales, Ending Corridor Care in Wales, details shocking accounts of elderly patients left waiting for hours on chairs without access to life-saving equipment, pregnant women vomiting in hospital corridors, and patients collapsing in waiting rooms due to lack of appropriate care facilities. The report places blame squarely on the Welsh Government’s failure to invest in hospital capacity, the downgrading of emergency departments, and inadequate staffing levels in both hospitals and community care settings.
A failing system
The report highlights that corridor care is not limited to emergency departments but has also been reported in community hospitals, primary care, social care, mental health units, and even within the criminal justice system. Nurses warn that the situation is rapidly worsening, with overcrowded hospitals unable to cope with the rising demand.
RCN Wales outlines eight urgent recommendations for the Welsh Government to implement, including increasing weekend staffing to speed up discharges, restoring District Nurse numbers to 2010 levels, and investing in social care to ensure patients can transition out of hospitals when they are medically fit for discharge. The report also calls for the government to halt the reduction of hospital beds and review capacity across NHS Wales.
Helen Whyley, Executive Director of RCN Wales, said: “Nurses are facing immense challenges in maintaining high standards of patient care amidst the growing prevalence of corridor and chair care in hospitals. The RCN’s recent report starkly highlights the stories of nurses striving to provide quality care in these difficult conditions. Despite the lack of proper facilities and the strain of overcrowded hospitals, nurses continue to demonstrate remarkable dedication and resilience. They often work long hours under intense pressure, ensuring that patients receive the best possible care even when resources are stretched thin.”
The report details harrowing accounts from frontline nurses and patients. In one case, an elderly man who had suffered a stroke was left sitting in a waiting room chair for hours due to a lack of available beds. Another patient described sitting in a corridor for three days following a heart attack, with no access to a bed or proper facilities, only able to eat a single sandwich and a cup of tea over that period.
Welsh Government under fire
The Welsh Government’s handling of the crisis has come under sharp criticism from opposition politicians. The Welsh Conservatives are leading a debate in the Senedd today, calling on the Labour-led government to implement RCN Wales’s eight recommendations immediately.
Welsh Conservative Shadow Secretary for Health and Social Care, James Evans MS, accused the Welsh Government of presiding over a system in collapse, stating:
“Under the Welsh Labour Government, people in Welsh hospitals continue to be treated in unsafe, undignified, and unacceptable environments. On Labour’s watch, we’ve seen hospital beds axed, hospitals downgraded, and new ones promised but not delivered, and Emergency Department performance that is worse than elsewhere in Great Britain.”
Meanwhile, comments from former First Minister and current Finance Secretary Mark Drakeford have resurfaced, in which he stated that Wales has “too many hospitals and too many beds,” reinforcing concerns that bed shortages are a result of deliberate policy decisions rather than unforeseen demand.
A national scandal
The RCN report warns that the consequences of inaction could be dire, with patients continuing to suffer unnecessary pain, distress, and even premature deaths. It urges the Welsh Government to fully implement the Six Goals for Urgent and Emergency Care programme and to engage with all healthcare stakeholders to tackle the crisis head-on.
Despite previous commitments from the Welsh Government to limit corridor care to “exceptional circumstances,” the report reveals that overcrowding remains routine, with no clear timeline for resolving the issue. Nurses have also raised concerns about a workplace culture where they feel unable to report safety concerns without fear of repercussions.
The call for change
RCN Wales is urging the Welsh Government to act now to ensure patient safety and restore dignity to hospital care. The eight-point action plan proposed by the RCN includes:
- Establishing corridor care lasting over 24 hours as a “never event.”
- Creating a workplace culture where nursing staff feel safe raising concerns.
- Increasing senior clinical decision-makers on hospital wards over the weekend to enable timely discharges.
- Restoring District Nurse numbers to 2010 levels to support community-based care.
- Investing in social care to facilitate prompt hospital discharges.
- Halting the reduction of hospital beds and reviewing national capacity.
- Expanding the nursing workforce to deliver urgent and emergency care services effectively.
- Allowing NHS Wales to safely divert patients to neighbouring services when needed.
With patient safety, staff wellbeing, and the entire Welsh healthcare system hanging in the balance, the RCN’s demand for immediate action cannot be ignored. The Welsh Government now faces mounting pressure to respond – but for many patients already caught in the crisis, the question remains: will change come soon enough?
ENDS
Health
‘We are on our own’: Unpaid carers forced to ‘beg’ for support
UNPAID carers are being left to “pick up the pieces” of a broken system due to a lack of respite, unsafe hospital discharges and carer’s assessments that result in “nothing at all”.
The warning came as the Senedd’s health scrutiny committee began taking evidence for an inquiry on access to support for more than 310,000 unpaid carers across Wales.
Chris Kemp-Philp, from Newport, who has been a carer for 33 years, gave up her career to become a full-time carer after her husband medically retired from the civil service in 1990.
Ms Kemp-Philp, whose husband died in April, told today’s (December 4) meeting: “I thought he’d been really badly treated… The last four months of his life were dreadful for both of us.”
She was only offered an updated carer’s needs assessment – a right under the 2014 Social Services and Wellbeing (Wales) Act – the day after her husband died.
Ms Kemp-Philp did not realise she had become a carer at first. “But, of course, having lost two incomes and to survive on a half civil service pension wasn’t great,” she said.
She told the committee how the couple “shielded” during the pandemic, saying: “For the past five years, basically, apart from going to a hospital or… a medical facility – I didn’t leave the house because if I’d have gone out, I could have brought something home.
“So, we spent five years literally avoiding people. The experience was unpleasant, I had two great-grandchildren born in that time and I only saw them on video.”
Ms Kemp-Philp said her husband was “pingponged” back and forth after unsafe discharges from hospitals in Gwent. He was put in a car by two nurses then she had to get him out on her own at the other end, with clinicians effectively telling her: it’s your problem now.
“Every time he was sent home, nobody came to help at all,” she said, explaining how she struggled to cope and her husband’s death brought a tragic sense of relief.
Judith Russell, who moved back to Wales to care for her mother 23 years ago, told Senedd Members the responsibility grew greater over the years.

Ms Russell, whose mother died last Saturday on the eve of her 102nd birthday, told the committee: “It’s been my privilege to care for her but I wish other people—I wish there had been more actual care for her. That’s it.”
Ms Russell also cares for her husband who has Alzheimer’s disease, acts as guardian for her disabled sister and cooks every week for her sister-in-law.
“It’s quite a responsibility,” she said. “My life is taken up with caring. I didn’t actually know I was a carer, I cared for my mother because she was my mother – I looked after her, of course I did – and it wasn’t until about three years ago that I identified as a carer.”
Ms Russell warned: “All through this last 23 years, I’ve had to fight and struggle to find things out… there’s very, very little help out there.”
She said she was given a carer’s assessment earlier this year but “there was nothing they could offer me, quite frankly – nothing at all”.
Ms Russell told Senedd Members: “We had a diagnosis [but] there’s no offer of help, there are no directions to find help, somebody to point you – you should be doing this, this is available, that’s available – nothing, you’re on your own completely.”
She joined the Bridgend carers’ group which opened a door to other people grappling with the same weight of responsibility and helped navigate the system. Ms Kemp-Philp added that joining a similar peer support group saved her life.
Ann Soley, who is originally from France and has been living in Wales for eight years, described how life was turned upside down when her British husband had a stroke.

She said: “We are stressed, we are lost. A lot of carers have lost their friends, that is just unbelievable for me because I realised society is not there – there is no compassion.”
Kaye Williams, who works at Bridgend carers’ centre and is herself a carer, warned the witnesses’ experiences are commonplace across the country.
Sue Rendell, from Caernarfon, has cared for her husband who has vascular parkinsonism for nearly 14 years and was waiting for a doctor to call as she gave evidence remotely.
She told the committee: “You go in in the morning to see if he’s still breathing to be honest. We’re at the later stages of his disease and it’s physically demanding, it’s mentally demanding and it’s administratively difficult as well… it’s just very wearing.”
Ms Rendell, who was shattered after a late night caring, said she has tried to get respite but has been told there’s nothing available in Gwynedd nor Anglesey for her loved one’s needs.
She told the committee unpaid carers in Wales are “expected to pick up the pieces” but “nothing much happens” after an assessment. “Fine words butter no parsnips,” she said.
Ms Russell added: “As carers, we save the government millions… and I asked for some help this week actually. I’m 258th on the list for a hip replacement… and I asked the doctor: as a carer, couldn’t I possibly go up the list a little bit? ‘No, we’re not allowed to do that.’
“It’s the only thing I’ve ever asked for.”
Education
‘Sink or swim’: Young carer sat exam hours after 3am hospital ordeal
A TEENAGE carer sat a GCSE exam only hours after getting home from a hospital at 3am following a family emergency, a Senedd committee has heard.
The warning came as witnesses highlighted a “sink-or-swim” reality where children as young as three are taking on caring roles while feeling invisible to schools and social services.
Elektra Thomas, 15, who cares for her autistic, non-verbal brother and her epileptic sister, was part of a remarkable and articulate trio of teenagers who gave evidence to a new health committee inquiry on access to support for unpaid carers today (December 4).
The teenager helps her brother Blake get ready for school in the morning and helps him communicate by acting as his voice, which she has done since about three years old.
Ms Thomas told Senedd Members her sister has two children, “so I’m either handling her having a seizure, running around with her medication… or I’m looking after her kids”.
She said: “I’ve been having school assessments at the same time she’s had a seizure. I’ve been in ambulances waiting for her to get into a hospital while also studying.”
Ms Thomas explained how she is unable to focus on her schoolwork if her brother has had an overwhelming day. “I can’t focus on myself and I don’t have time for myself,” she said.
The teenager, who is from Carmarthenshire, described how she was once in hospital until 3am then sat a test – which went towards her GCSE grades – that same day.
Ms Thomas warned young carers do not have time to manage their own mental health, saying: “I didn’t have time for myself, I had time for my brother and sister and that was it.”
She said: “As a young carer who wasn’t noticed for a decade, it was pure manic: I had no coping skills, I had no support – and this has been going on since I was about three or four.”
Ffiôn-Hâf Scott, 18, from Wrexham, who is working while studying in sixth form, has similarly been a carer since she was four years old.
“I used to care for my mum and my sister,” she told the committee. “My sister used to be in a psychiatric ward, she was there for seven years.
“And I care for my mum because she’s diabetic, classed as disabled, has a long list of mental health issues, she has in the past suffered a stroke and had cancer.
“I don’t know how she’s still standing.”

Ms Scott said: “The main challenge right now is looking after myself and learning that you actually have to keep yourself afloat… to keep looking after someone else.
“I think for a very long time I ran on nothing because of my caring role or I didn’t think about the things I needed to do for me, so respite and things like that.”
The Welsh Youth Parliament member warned a lack of support for young carers has been normalised, saying she has had to explain herself 70 different times while aged 12.
Ms Scott said: “I remember going to my teacher and saying – we had a piece of coursework – look I can’t do this right now… you’re going to have to fail me…
“Their response was just ‘well, you have too much on your plate and you need to take things off your plate’ and I was like: it’s very bold of you to stand where you’re stood and say that to me because it’s not a choice to take on the things that we do take on.”
She recalled receiving a phone call about her mum collapsing moments before a maths test and expressed concerns about the prospect of mobiles being banned in schools.
Albie Sutton, 16, a young carer from north Wales, looks after his disabled mother by doing things such as cleaning the house, budgeting and cooking for the family every day.

Mr Sutton said: “It’s a real struggle for her to move around the house, to even do stuff like getting dressed or moving to the toilet by herself… so I’ve got to help her.”
The teenager estimated his caring role takes up about 25 hours a week and makes it difficult for him to pursue some of his hobbies such as competing in powerlifting.
“My mind feels like a hive of bees,” he said. “There’s so many things going in and out… I get home at the end of the day and I’m like ‘oh my God, I’ve got to do this, I’ve got to do that’.”
Warning of the mental stress, he added: “It’s also really difficult for me to socialise… I feel very isolated in my caring role, especially at home. I’m always housebound, I never get the opportunity even just to go out in my local town.”
Mr Sutton told Senedd Members it plays on his mind that his younger brother may have to take on responsibility. “It’s got me debating whether I can go to university,” he said.
He called for a Wales-wide campaign to raise awareness among educators and employers of the issues young carers face and how to recognise the signs.
Ms Thomas agreed: “I’ve had multiple teachers look at me and go ‘what’s a young carer, sorry?’. I’ve had pharmacists go ‘are you sure you’re a young carer?’ and it baffles me.”
Health
Fresh alarm over life expectancy in Wales as CMO warns of ‘prevention revolution’
WALES is living sicker for longer, the Chief Medical Officer has warned, as new figures show a worrying drop in the number of years people can expect to live in good health – with women hit hardest.
The findings, published today in Dr Joanne Absolom’s first annual report since taking over from Sir Frank Atherton, have prompted immediate calls for the next Welsh Government to overhaul its approach to public health after the 2026 Senedd election.
Dr Absolom says Wales must now move decisively away from a system that largely treats illness towards one that prevents people becoming ill in the first place. Her report warns that healthy life expectancy is falling across the country and highlights widening inequalities between communities.
Responding to the findings, Darren Hughes, Director of the Welsh NHS Confederation, said the message could not be clearer.
“NHS leaders in Wales welcome the report’s call for a prevention-first approach,” he said. “We have to move from simply treating illness to actively promoting wellbeing, and that means a proper cross-government strategy that tackles inequality and gives people the support to take control of their own health.”
He added that every pound spent on proven public health programmes delivers an average return of £14 – evidence, he said, that prevention “makes moral and financial sense” at a time when NHS budgets are under extreme pressure.
“It is deeply concerning to see healthy life expectancy falling, particularly for women,” he said. “Investment in prevention is vital if we are to make our health and care services sustainable.”
While health boards, councils and community groups are already working on preventative programmes, the Welsh NHS Confederation says Wales needs far greater ambition – and the NHS must be given the tools and flexibility to scale up what works.
The Chief Medical Officer’s report also raises serious concerns about NHS workforce shortages and urges significant investment in digital technology to improve productivity and patient outcomes.
Mr Hughes said all political parties should “take heed” as they prepare their manifestos for next year’s Senedd election.
“Those seeking to form the next Welsh Government have a clear blueprint here. We cannot keep doing the same things and expect different results. Prevention, workforce and digital transformation have to be top priorities.”
The Welsh NHS Confederation — which represents all seven health boards, the three NHS trusts, HEIW and Digital Health and Care Wales — has already outlined its detailed priorities in its own election document, Building the health and wellbeing of the nation.
With the Senedd election just over a year away, today’s report adds fresh, authoritative evidence that Wales needs a radical shift in how it approaches health if it is to secure a healthier future for all.
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