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Health

Covid Inquiry: Welsh Government’s pandemic response under fire

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Inquiry told failures in testing and tracing cost lives and left Wales unprepared

THE UK Covid Inquiry has begun its latest public hearings with stark criticism of the UK and devolved governments’ handling of testing, tracing and isolation strategies during the coronavirus pandemic. On the opening day of Module 7, which focuses on “Test, Trace and Isolate” (TTI) systems, serious concerns were raised about the Welsh Government’s effectiveness, coordination, and long-term preparedness.

Covid pandemic: Council staff in Tenby in 2020 (Image: File)

Sophie Cartwright KC, lead counsel to the Inquiry, laid out a damning picture of systemic disarray across the four nations, including Wales. She highlighted that despite early warnings and international advice, the Welsh Government did not fully roll out its Test, Trace, Protect strategy until mid-May 2020, by which time the virus had already swept through communities.

The Inquiry heard that on 12 March 2020, all four UK nations, including Wales, stopped community testing and contact tracing—despite the World Health Organization’s call to “test, test, test.” Professor Chris Whitty, the Chief Medical Officer, told a COBR meeting that day that mass testing and tracing would no longer be pursued, even as infections surged.

The result was, as Cartwright put it, a “disastrous blind spot” in surveillance and control. While countries like South Korea and Japan avoided national lockdowns through robust test-and-isolate systems, the UK suffered repeated waves. Professor Anthony Costello estimated that over 180,000 deaths might have been prevented had the UK adopted similar strategies.

Emotional testimony: Anna-Louise Marsh-Rees

Anna-Louise Marsh-Rees, who gave emotional evidence, represents Covid Bereaved Families for Justice Cymru. She spoke on behalf of families in Wales who lost loved ones due to what they describe as “avoidable government failings.” Her testimony underscored the human impact of delays in testing, isolation support and communication failures.

Lack of preparedness and ignored lessons

Anna-Louise Marsh-Rees, representing Covid Bereaved Families for Justice Cymru, criticised the Welsh Government for failing to act on pandemic preparedness plans. She highlighted that Exercise Shipshape, a 2003 SARS simulation involving Wales, had already identified the importance of being able to test, trace and isolate effectively. Yet, none of those lessons were implemented. Marsh-Rees said there was a clear failure to build resilient infrastructure and no meaningful contingency planning, despite numerous simulations and warnings.

Testing failures and wave two disaster

Marsh-Rees gave a stark account of the absence of routine and repeat testing during the second wave of Covid-19 in Wales. She revealed that repeat testing of patients wasn’t introduced until January 2021, and even then only every five days—compared to every three in England. Worse, healthcare workers were not regularly tested until February or March 2021, despite lateral flow tests being available from November 2020. She stated bluntly that this oversight contributed to Wales having the highest rate of hospital-acquired (nosocomial) infections in the UK, calling it one of the group’s most heartbreaking concerns.

A sense the Welsh Government didn’t want to know

In her closing remarks, Marsh-Rees accused the Welsh Government of appearing as though it did not want to know if people were testing positive, implying that awareness would have triggered obligations to act. She pointed out that 178 people had contracted Covid in Welsh hospitals just last week, five years into the pandemic. “Testing has been forgotten—or proactively not undertaken,” she said. “It’s like a concerted effort not to find out.” Her testimony called for an internationally informed overhaul of public health strategy and an end to political point scoring in future pandemic response.

Missed opportunities in Wales

Wales launched its Test, Trace, Protect plan on 13 May 2020. Then Health Minister Vaughan Gething promised increased capacity and localised response. But the Inquiry was told that testing capacity remained limited, with many key functions outsourced to UK-wide services like Lighthouse Labs and delivery partners like Amazon, rather than utilising existing NHS and university laboratories in Wales.

A submission from the Royal College of Pathologists noted that many NHS and academic labs in the UK were sidelined, despite offering higher quality and faster results than the private facilities that were favoured instead. The Microbiology Society echoed these concerns, saying the government did not properly engage with universities and local experts in Wales and elsewhere.

The Inquiry heard that by mid-2020, Wales had access to six drive-through test centres, eight mobile units and a handful of community testing sites—but by then the damage had already been done.

Support for isolating ‘too little, too late’

The Welsh Government’s Self-Isolation Support Scheme, launched in November 2020, was described as well-intentioned but too slow in implementation. Earlier schemes in Northern Ireland and England had started months prior.

Evidence submitted highlighted how economic necessity led many to avoid testing to avoid losing income. “I remember people saying, ‘I can’t test because if I test and I’m positive, I can’t work,’” one person told the Inquiry.

Anna-Louise Marsh-Rees, representing Covid Bereaved Families for Justice Cymru, will give impact evidence later this week, speaking on behalf of families in Wales who lost loved ones due to what they describe as “avoidable government failings.”

Infrastructure dismantled

Lord Bethell, who had responsibility for TTI at UK level, warned that the UK is now less prepared than ever for a future pandemic, with testing labs dismantled, data systems shut down, and public health infrastructure “weaker than ever.”

The Inquiry continues this week with further evidence from bereaved families, scientists, and public health experts from across the UK.

Lady Hallett opened the TTI hearings on Monday (Pic: Covid Inquiry)

Health

‘We are on our own’: Unpaid carers forced to ‘beg’ for support

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UNPAID carers are being left to “pick up the pieces” of a broken system due to a lack of respite, unsafe hospital discharges and carer’s assessments that result in “nothing at all”.

The warning came as the Senedd’s health scrutiny committee began taking evidence for an inquiry on access to support for more than 310,000 unpaid carers across Wales.

Chris Kemp-Philp, from Newport, who has been a carer for 33 years, gave up her career to become a full-time carer after her husband medically retired from the civil service in 1990.

Ms Kemp-Philp, whose husband died in April, told today’s (December 4) meeting: “I thought he’d been really badly treated… The last four months of his life were dreadful for both of us.”

She was only offered an updated carer’s needs assessment – a right under the 2014 Social Services and Wellbeing (Wales) Act – the day after her husband died.

Ms Kemp-Philp did not realise she had become a carer at first. “But, of course, having lost two incomes and to survive on a half civil service pension wasn’t great,” she said.

She told the committee how the couple “shielded” during the pandemic, saying: “For the past five years, basically, apart from going to a hospital or… a medical facility – I didn’t leave the house because if I’d have gone out, I could have brought something home.

“So, we spent five years literally avoiding people. The experience was unpleasant, I had two great-grandchildren born in that time and I only saw them on video.”

Ms Kemp-Philp said her husband was “pingponged” back and forth after unsafe discharges from hospitals in Gwent. He was put in a car by two nurses then she had to get him out on her own at the other end, with clinicians effectively telling her: it’s your problem now.

“Every time he was sent home, nobody came to help at all,” she said, explaining how she struggled to cope and her husband’s death brought a tragic sense of relief.

Judith Russell, who moved back to Wales to care for her mother 23 years ago, told Senedd Members the responsibility grew greater over the years.

Carer Judith Russell
Carer Judith Russell

Ms Russell, whose mother died last Saturday on the eve of her 102nd birthday, told the committee: “It’s been my privilege to care for her but I wish other people—I wish there had been more actual care for her. That’s it.”

Ms Russell also cares for her husband who has Alzheimer’s disease, acts as guardian for her disabled sister and cooks every week for her sister-in-law.

“It’s quite a responsibility,” she said. “My life is taken up with caring. I didn’t actually know I was a carer, I cared for my mother because she was my mother – I looked after her, of course I did – and it wasn’t until about three years ago that I identified as a carer.”

Ms Russell warned: “All through this last 23 years, I’ve had to fight and struggle to find things out… there’s very, very little help out there.”

She said she was given a carer’s assessment earlier this year but “there was nothing they could offer me, quite frankly – nothing at all”.

Ms Russell told Senedd Members: “We had a diagnosis [but] there’s no offer of help, there are no directions to find help, somebody to point you – you should be doing this, this is available, that’s available – nothing, you’re on your own completely.”

She joined the Bridgend carers’ group which opened a door to other people grappling with the same weight of responsibility and helped navigate the system. Ms Kemp-Philp added that joining a similar peer support group saved her life.

Ann Soley, who is originally from France and has been living in Wales for eight years, described how life was turned upside down when her British husband had a stroke.

Ann Soley

She said: “We are stressed, we are lost. A lot of carers have lost their friends, that is just unbelievable for me because I realised society is not there – there is no compassion.”

Kaye Williams, who works at Bridgend carers’ centre and is herself a carer, warned the witnesses’ experiences are commonplace across the country.

Sue Rendell, from Caernarfon, has cared for her husband who has vascular parkinsonism for nearly 14 years and was waiting for a doctor to call as she gave evidence remotely.

She told the committee: “You go in in the morning to see if he’s still breathing to be honest. We’re at the later stages of his disease and it’s physically demanding, it’s mentally demanding and it’s administratively difficult as well… it’s just very wearing.”

Ms Rendell, who was shattered after a late night caring, said she has tried to get respite but has been told there’s nothing available in Gwynedd nor Anglesey for her loved one’s needs.

She told the committee unpaid carers in Wales are “expected to pick up the pieces” but “nothing much happens” after an assessment. “Fine words butter no parsnips,” she said.

Ms Russell added: “As carers, we save the government millions… and I asked for some help this week actually. I’m 258th on the list for a hip replacement… and I asked the doctor: as a carer, couldn’t I possibly go up the list a little bit? ‘No, we’re not allowed to do that.’

“It’s the only thing I’ve ever asked for.”

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Education

‘Sink or swim’: Young carer sat exam hours after 3am hospital ordeal

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A TEENAGE carer sat a GCSE exam only hours after getting home from a hospital at 3am following a family emergency, a Senedd committee has heard.

The warning came as witnesses highlighted a “sink-or-swim” reality where children as young as three are taking on caring roles while feeling invisible to schools and social services.

Elektra Thomas, 15, who cares for her autistic, non-verbal brother and her epileptic sister, was part of a remarkable and articulate trio of teenagers who gave evidence to a new health committee inquiry on access to support for unpaid carers today (December 4).

The teenager helps her brother Blake get ready for school in the morning and helps him communicate by acting as his voice, which she has done since about three years old.

Ms Thomas told Senedd Members her sister has two children, “so I’m either handling her having a seizure, running around with her medication… or I’m looking after her kids”.

She said: “I’ve been having school assessments at the same time she’s had a seizure. I’ve been in ambulances waiting for her to get into a hospital while also studying.”

Ms Thomas explained how she is unable to focus on her schoolwork if her brother has had an overwhelming day. “I can’t focus on myself and I don’t have time for myself,” she said.

The teenager, who is from Carmarthenshire, described how she was once in hospital until 3am then sat a test – which went towards her GCSE grades – that same day.

Ms Thomas warned young carers do not have time to manage their own mental health, saying: “I didn’t have time for myself, I had time for my brother and sister and that was it.”

She said: “As a young carer who wasn’t noticed for a decade, it was pure manic: I had no coping skills, I had no support – and this has been going on since I was about three or four.”

Ffiôn-Hâf Scott, 18, from Wrexham, who is working while studying in sixth form, has similarly been a carer since she was four years old.

“I used to care for my mum and my sister,” she told the committee. “My sister used to be in a psychiatric ward, she was there for seven years.

“And I care for my mum because she’s diabetic, classed as disabled, has a long list of mental health issues, she has in the past suffered a stroke and had cancer.

“I don’t know how she’s still standing.”

Young carer Ffiôn-Hâf Scott
Young carer Ffiôn-Hâf Scott

Ms Scott said: “The main challenge right now is looking after myself and learning that you actually have to keep yourself afloat… to keep looking after someone else.

“I think for a very long time I ran on nothing because of my caring role or I didn’t think about the things I needed to do for me, so respite and things like that.”

The Welsh Youth Parliament member warned a lack of support for young carers has been normalised, saying she has had to explain herself 70 different times while aged 12.

Ms Scott said: “I remember going to my teacher and saying – we had a piece of coursework – look I can’t do this right now… you’re going to have to fail me…

“Their response was just ‘well, you have too much on your plate and you need to take things off your plate’ and I was like: it’s very bold of you to stand where you’re stood and say that to me because it’s not a choice to take on the things that we do take on.”

She recalled receiving a phone call about her mum collapsing moments before a maths test and expressed concerns about the prospect of mobiles being banned in schools.

Albie Sutton, 16, a young carer from north Wales, looks after his disabled mother by doing things such as cleaning the house, budgeting and cooking for the family every day.

Albie Sutton
Albie Sutton

Mr Sutton said: “It’s a real struggle for her to move around the house, to even do stuff like getting dressed or moving to the toilet by herself… so I’ve got to help her.”

The teenager estimated his caring role takes up about 25 hours a week and makes it difficult for him to pursue some of his hobbies such as competing in powerlifting.

“My mind feels like a hive of bees,” he said. “There’s so many things going in and out… I get home at the end of the day and I’m like ‘oh my God, I’ve got to do this, I’ve got to do that’.”

Warning of the mental stress, he added: “It’s also really difficult for me to socialise… I feel very isolated in my caring role, especially at home. I’m always housebound, I never get the opportunity even just to go out in my local town.”

Mr Sutton told Senedd Members it plays on his mind that his younger brother may have to take on responsibility. “It’s got me debating whether I can go to university,” he said.

He called for a Wales-wide campaign to raise awareness among educators and employers of the issues young carers face and how to recognise the signs.

Ms Thomas agreed: “I’ve had multiple teachers look at me and go ‘what’s a young carer, sorry?’. I’ve had pharmacists go ‘are you sure you’re a young carer?’ and it baffles me.”

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Health

Fresh alarm over life expectancy in Wales as CMO warns of ‘prevention revolution’

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WALES is living sicker for longer, the Chief Medical Officer has warned, as new figures show a worrying drop in the number of years people can expect to live in good health – with women hit hardest.

The findings, published today in Dr Joanne Absolom’s first annual report since taking over from Sir Frank Atherton, have prompted immediate calls for the next Welsh Government to overhaul its approach to public health after the 2026 Senedd election.

Dr Absolom says Wales must now move decisively away from a system that largely treats illness towards one that prevents people becoming ill in the first place. Her report warns that healthy life expectancy is falling across the country and highlights widening inequalities between communities.

Responding to the findings, Darren Hughes, Director of the Welsh NHS Confederation, said the message could not be clearer.

“NHS leaders in Wales welcome the report’s call for a prevention-first approach,” he said. “We have to move from simply treating illness to actively promoting wellbeing, and that means a proper cross-government strategy that tackles inequality and gives people the support to take control of their own health.”

He added that every pound spent on proven public health programmes delivers an average return of £14 – evidence, he said, that prevention “makes moral and financial sense” at a time when NHS budgets are under extreme pressure.

“It is deeply concerning to see healthy life expectancy falling, particularly for women,” he said. “Investment in prevention is vital if we are to make our health and care services sustainable.”

While health boards, councils and community groups are already working on preventative programmes, the Welsh NHS Confederation says Wales needs far greater ambition – and the NHS must be given the tools and flexibility to scale up what works.

The Chief Medical Officer’s report also raises serious concerns about NHS workforce shortages and urges significant investment in digital technology to improve productivity and patient outcomes.

Mr Hughes said all political parties should “take heed” as they prepare their manifestos for next year’s Senedd election.

“Those seeking to form the next Welsh Government have a clear blueprint here. We cannot keep doing the same things and expect different results. Prevention, workforce and digital transformation have to be top priorities.”

The Welsh NHS Confederation — which represents all seven health boards, the three NHS trusts, HEIW and Digital Health and Care Wales — has already outlined its detailed priorities in its own election document, Building the health and wellbeing of the nation.

With the Senedd election just over a year away, today’s report adds fresh, authoritative evidence that Wales needs a radical shift in how it approaches health if it is to secure a healthier future for all.

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