Family-run repair centre praised for workmanship, transparency and customer care

A FAMILY-RUN vehicle repair business has been recognised for its high standards of workmanship and customer service after securing national accreditation from Which? as a Trusted Trader.

Haworth Autobody Ltd, based in Haverfordwest, has built a loyal customer base through years of careful, precision repairs and a straightforward, customer-first approach. To earn the endorsement, the company underwent a detailed independent assessment examining not only technical skill and repair standards, but also business procedures, complaint handling systems and verified customer feedback.

The Which? Trusted Trader scheme is widely regarded as one of the most robust consumer approval programmes in the UK. Successful applicants must follow a strict code of conduct and agree to ongoing monitoring, with only a small proportion of businesses achieving the status.

Owner Bobby Haworth said the accreditation reflects values the company has always tried to uphold.

“We’ve always believed that doing the job properly, being upfront with customers and standing by our work is the only way to operate,” he said. “To have that approach independently recognised by Which? means a great deal to us and gives customers extra confidence when they choose us.”

For motorists, the recognition offers added peace of mind at a time when trust and transparency in vehicle repairs are more important than ever. Customers can expect clear communication throughout the process, honest and detailed estimates, and repairs carried out to a consistently high standard.

The workshop handles a wide range of services, including accident damage repairs, paintwork restoration and cosmetic bodywork, with an emphasis on quality workmanship and attention to detail.

Mr Haworth said the endorsement was not a finishing line but a foundation for continued improvement.

“We’re continuing to invest in staff training, modern equipment and new techniques to make sure standards stay high as we grow,” he added.

With consumer confidence increasingly tied to independent verification and proven reliability, the latest recognition reinforces Haworth Autobody’s standing as a trusted name in local vehicle repair.

Haworth Autobody Ltd
Unit 7, Snowdrop Lane, Haverfordwest, Pembrokeshire SA61 1ET
Tel: 01437 779911
Mobile: 07723 011847
Web: www.habody.com

Peter Mandelson has announced he will retire from the House of Lords with immediate effect, as mounting political and legal pressure grows over claims he shared sensitive government information with convicted sex offender Jeffrey Epstein.

Parliamentary officials confirmed that Peter Mandelson formally notified the Clerk of the Parliaments of his decision, ending his membership of the upper chamber from Tuesday (Feb 4).

The move follows reports that the Metropolitan Police Service is reviewing allegations of possible misconduct in public office connected to emails said to have been forwarded to Epstein while Mandelson was business secretary during the 2008–09 financial crisis.

Downing Street has confirmed that material has been passed to police after an initial Cabinet Office review.

Government fury

Prime Minister Keir Starmer told cabinet colleagues Mandelson had “let his country down”, according to No 10, and officials are now drafting legislation that could strip him of his peerage entirely.

Removing a life peer is rare and would require an Act of Parliament.

If passed, Mandelson would lose the title “Lord” altogether — an extraordinary step that has only been considered in the most serious cases.

Senior ministers have described the alleged passing-on of market-sensitive government discussions as “disgraceful” and a “betrayal of trust”.

What police are examining

Misconduct in public office is a centuries-old common law offence that applies where someone in a position of public trust wilfully abuses that role. It carries a maximum sentence of life imprisonment.

Investigators will assess whether confidential information — particularly relating to government financial policy during the crash — was shared without justification and whether safeguards were breached.

At this stage, no charges have been brought.

Mandelson has previously apologised for maintaining contact with Epstein after the financier’s conviction, saying he regrets “ever having known him”, but he has disputed some of the latest claims and has not commented directly on the police review.

Political shockwaves

Opposition parties are pushing for further disclosure of documents relating to Mandelson’s vetting and his past roles.

Conservatives are expected to force a Commons vote demanding more information, while Liberal Democrats have called for a public inquiry.

Several MPs have also suggested Mandelson should be removed from the Privy Council.

The developments mark a dramatic fall for one of Labour’s most influential political figures of the past three decades, who only months ago was serving as the UK’s ambassador to Washington.

Now, with police examining evidence and legislation being prepared to remove his title, his public career appears effectively over.

More updates are expected as the investigation continues.

New regulation plan aims to tackle pollution, sewage spills and ageing infrastructure

COMMUNITIES along the River Cleddau could see tighter controls on pollution and stronger oversight of water companies after ministers unveiled what they describe as a once-in-a-generation shake-up of how Wales’ water system is run.

The Welsh Government this week published a Green Paper promising cleaner rivers, tougher enforcement and a new Welsh economic regulator dedicated solely to the water sector.

Deputy First Minister Huw Irranca-Davies said it was time for a “fundamental reset” to rebuild public trust, warning that ageing infrastructure, climate pressures and growing concern about water quality meant the current system was no longer fit for purpose.

For Pembrokeshire residents, those words land close to home.

Local frustration growing

From Haverfordwest down to Milford Haven, the Cleddau is both a working waterway and a natural asset, supporting wildlife, leisure users, anglers and tourism businesses.

But in recent years there have been repeated complaints about sewage overflows, murky water after heavy rain and nutrient pollution washing in from across the catchment.

Storm discharges and wastewater treatment are the responsibility of Dŵr Cymru Welsh Water, while environmental enforcement sits with national regulators. Many locals say neither has acted quickly enough when problems arise.

Residents and river users have told The Herald they feel the estuary is “worse than it used to be”, particularly after periods of wet weather when combined sewer overflows can activate.

Concerns range from the impact on fish stocks and birds to whether the water is safe for paddleboarding, sailing and wild swimming.

What ministers are proposing

The consultation sets out plans to:

• create a new Welsh regulator focused on water
• strengthen monitoring and enforcement
• drive investment in ageing pipes and treatment works
• improve transparency and accountability
• support long-term environmental protection

Since 2022, the government says it has invested more than £56 million tackling water quality through enforcement, monitoring and nature-based solutions. A further £5 million has been earmarked next year specifically for river and coastal improvements.

Ministers say the changes should make it easier to fine or sanction poor performance and force faster upgrades where infrastructure is failing.

Why the Cleddau matters

The Cleddau catchment is one of west Wales’ most important waterways.

It feeds into the Milford Haven Waterway, a key centre for industry, energy, fishing and recreation, while also providing habitat for protected wildlife and drawing thousands of visitors each year.

Any decline in water quality has knock-on effects not just for nature but for jobs and the local economy.

Campaigners argue that without tougher oversight and sustained investment, the river risks long-term damage.

Consultation open

The Green Paper is now out for public consultation, with ministers inviting views from residents, businesses and community groups.

For many in Pembrokeshire, this may be a rare chance to push for specific improvements on their doorstep — from fewer sewage discharges to better monitoring of agricultural runoff and clearer reporting when incidents occur.

If the promised “reset” is to mean anything locally, it will be judged on one thing: whether the Cleddau actually gets cleaner.

The consultation is open on the Welsh Government website, and submissions can be made by individuals as well as organisations.