Local Government
Pilot scheme aims to unlock unclaimed benefits for Pembrokeshire residents
A NEW pilot scheme is being rolled out in Pembrokeshire to help residents access millions of pounds in unclaimed benefits.
The Low Income Family Tracker (LIFT) initiative is designed to maximise household income by identifying residents who are entitled to financial support but are not currently claiming it.
Developed by analytics firm Policy in Practice, the LIFT software uses data from multiple sources to build a clear picture of household circumstances. This enables Pembrokeshire County Council to pinpoint those missing out on key benefits and contact them directly.
The 12‑month pilot aims to tackle the estimated £68 million in unclaimed benefits across Pembrokeshire each year. Commonly missed payments include Child Benefit, Pension Credit, and Carer’s Allowance.
Anyone identified as eligible for additional support will receive a letter explaining what they could claim and how to do so. All residents on the council’s database will be included automatically — there’s no need to apply to take part.
The first targeted campaign will focus on Pension Credit, with UK Government figures showing that around £117 million of Pension Credit goes unclaimed in Wales annually.
Pension Credit can unlock a range of extra help, including:
- A free TV licence for over‑75s
- Help with rent and council tax
- Cold Weather Payments and the Winter Fuel Payment
- Free NHS dental and optical treatment, and help with travel costs for hospital appointments
Cllr Tessa Hodgson, Cabinet Member for Social Care and Safeguarding, said: “By working with Policy in Practice we can identify residents who are missing out and contact them directly with details of the support available. This is about raising awareness and increasing household income for those who need it most.
Pension Credit is just the start — we have further targeted campaigns planned with partners such as Citizens Advice Pembrokeshire and Public Health Wales.”
For advice on what you might be entitled to, call Advice Link Cymru on 0800 702 2020 or visit advicelinkcymru.org.uk.
Other useful contacts:
Age Cymru Dyfed: 03333 447 874 – ageuk.org.uk/cymru/dyfed
Citizens Advice Pembrokeshire: 01437 806070 – pembscab.org
Pembrokeshire Community Hub: 01437 723660 – pembrokeshirecommunityhub.org.uk
Business
Mini golf attraction to be built on historic Saundersfoot harbour ship
PLANS for a mini-golf tourist attraction on part of a Pembrokeshire seaside village heritage family venue have been approved, with relief expressed at the proposal after a previous ‘pirate’ rum bar scheme was refused.
In an application recommended for approval at the January 28 meeting of Pembrokeshire Coast National Park’s development management committee, Lowri Silver sought permission for a change of use of the ground floor area of Saundersfoot Harbour’s Coastal Schooner to an indoor nine-hole mini golf tourist attraction.
The schooner – a prominent feature on the village’s National Events Deck – was built to showcase Saundersfoot’s maritime heritage and is part of the £10m Wales Coastal Centre project.
The building is a replica of a traditional coastal schooner vessel which operated from the harbour during the coal mining era to transport coal from Saundersfoot.
The interpretation centre closed in October 2024.
Last July, an application by Jonathan Thomas of ‘Schooner’ for a pirate-themed bar at the site was refused at the national park development management committee.
That rum bar scheme had raised concerns from the community council, saying it was “considered to be at odds with the current family venue and heritage elements”.
An officer report recommending refusal said that scheme was considered to fall outside the seaside village’s defined retail area and the impact on the amenity of the area and especially nearby residential dwellings.

At that meeting, Cllr Alec Cormack, one of the local county councillors, and member of the community council, called for a more family-friendly scheme for the site.
A supporting statement accompanying the new mini golf application says: “The maritime theme will be maintained as the attraction will maintain many of the existing interpretation information and the maritime theme. The Schooner operated as an interpretation centre and high ropes offer for a year from October 2023 to October 2024.
“It has been open through the summer of 2025 on Tuesday and weekends. However, it has proved not to be a viable option to run the Schooner as an interpretation centre alone and an additional use is sought to maintain the interpretation element of the Schooner and to offer an all-weather attraction for local people and residents alike.”
The latest proposal was “strongly supported by Saundersfoot Community Council, particularly regarding the provision of an indoor family attraction; this was a unanimous decision,” a report for committee members recommending approval said.
It added: “The proposed works will apart from planters, be fully contained within the existing structure and provide an indoor facility for residents and visitors, which is considered to enhance the visitor economy of the area, not just through the tourist season but also outside of the peak season, with the facility being an indoor facility with scope for all year-round operation.”
At the January meeting, approval was moved by Dr Rosetta Plummer, who was seconded by Cllr Simon Hancock, Dr Plummer expressed her relief at the application before members compared with what was previously proposed.
Fellow committee member Dr Madeleine Havard said: “I’m really pleased the hard-won interpretation centre is being retained; Saundersfoot has really done a great job in promoting this site, to have a family friendly attraction indoors in Pembrokeshire that has got information about the heritage as well certainly means a great deal to people.”
The application was unanimously backed by committee members.
Community
Generous support agreed for Milford Haven Library
A FUNDING package worth £18,700 has been agreed to help secure the long-term financial sustainability of Milford Haven Library.
At a meeting on Monday (Jan 12), Milford Haven Town Council approved funding to support the library over the next three years.
The decision follows a year of partnership working between Pembrokeshire County Council, the Port of Milford Haven and the Town Council, as the organisations sought solutions to ongoing funding pressures.
A public consultation held in 2025 highlighted the importance of the library as a valued community asset, not only for book lending but also as a hub for groups, wellbeing checks and warm spaces.
Discussions resulted in a contribution of £10,000 from the Port of Milford Haven and £3,000 from the Town Council to ensure the library could continue operating during the 2025/26 financial year. The latest agreement extends that support, providing funding for the next three years alongside continued substantial backing from the Port over the lifetime of the council’s lease.
Councillor Rhys Sinnett, Pembrokeshire County Council’s cabinet member for residents’ services, said: “This is excellent news for the town as it allows us at Pembrokeshire County Council to continue providing a much-valued service at current levels.
“We are incredibly grateful for the support of Milford Haven Town Council and the Port of Milford Haven, as through partnership working we are able to maintain this important community resource.”
Councillor William Elliott, Mayor of Milford Haven, said the agreement reflected the value placed on the library by the community. He said: “We are delighted to have reached a consensus to support the library over the next three years.
“We value the importance of the library not just for the loaning of books, but also for its wider role supporting groups, wellbeing checks, warm spaces and more.
“Over the past 12 months we have continued to work closely with the library team, the County Council and the Port of Milford Haven to explore all available options, and we remain committed to this partnership going forward.”
Tom Sawyer, chief executive of the Port of Milford Haven, added: “Libraries are cornerstones of our communities — places where people connect, learn and feel supported.
“We’re proud to have helped ensure this vital resource remains accessible to everyone who depends on it.”
Milford Haven Library is based at Cedar Court. Further information about the library and its facilities is available via Pembrokeshire County Council’s libraries service.
Community
Campaign to ‘save’ River Cleddau hits over 2,200 signatures
A PETITION call for a public commitment to save Pembrokeshire’s River Cleddau which has attracted more than 2,200 signatures, and is due to be heard by full council, ends in a few days.
The e-petition on Pembrokeshire County Council’s own website, started by James Harrison-Allen, says: “We call on Pembrokeshire County Council to create and enact a Clean Rivers Policy to restore the Cleddau to good health after decades of neglect and degradation.
“The Cleddau flows through the heart of Pembrokeshire, including our county town, and is the foundation for Pembrokeshire’s prosperity. The river is failing, and we need to act now to save it from irreversible decline.
“What’s the problem? The Cleddau rivers and estuary are the worst (and worsening) polluted SAC (Special Area of Conservation) designated rivers in Wales; worse even than the Wye and the Usk (NRW Water Assessment Report 2024), and considerably worse than the neighbouring Towy and Teifi.
“Damaging impacts on Pembrokeshire’s economy, public health and the natural environment. Ineffective regulation; monitoring, responding, policing, enforcement and prosecutions. What should PCC be doing to address this? Make a formal, public commitment to cleaning up the Cleddau. Make the health of the Cleddau central.”
Earlier this year, Henry Tufnell, MP for Mid and South Pembrokeshire, called for “urgent” action to tackle the poor state of the River Cleddau when he chaired a discussion bringing together key stakeholders, environmental experts, and community voices to address the issues surrounding water quality and pollution.
The panel event, organised by local river action group The Cleddau Project, covered topics including pollution sources, enforcement failures, and potential solutions to improve the river’s health.
The e-petition runs up to February 1, and had attracted 2,207 signatures by January 27.
If a petition gets 500 signatures, the creator will have an opportunity to debate it at a future full council meeting.
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