Business
Dŵr Cymru enters new era amid job cuts, controversy and leadership change
Incoming CEO faces backlash over Australian record as 500 roles set to go
Dŵr Cymru Welsh Water has appointed Roch Cheroux as its next Chief Executive, with the former Sydney Water boss due to join the company on 6 October 2025. He will take over full leadership in early 2026 following the retirement of long-serving CEO Peter Perry.

Perry, who announced in April that he will step down next spring, has worked in the water industry for over 45 years. His departure comes at a turbulent time for the not-for-profit utility, with widespread concern over environmental failures, rising bills, and now, a major redundancy programme.
500 job losses confirmed
The announcement of up to 500 job losses over the next two years has sparked alarm among trade unions and community leaders. Critics warn that cutting a significant portion of the workforce could weaken essential frontline services such as leak repairs, sewage control, and environmental monitoring—areas where the company has already been under fire.
Unions have described the move as a blow to morale and say it raises serious questions about whether Dŵr Cymru can meet its performance targets while reducing its staff base so drastically.
The timing of the cuts—coinciding with a change in leadership—has only intensified scrutiny. Opposition politicians and campaigners are calling for greater transparency and urging the incoming CEO to set out how he plans to protect service levels amid the restructuring.
Leadership from overseas
Cheroux, a French national, has more than 30 years’ experience in the global water industry. His previous roles include leadership positions at South Australia Water, SUEZ, United Utilities Australia, Tallinn Water, and Bouygues.
Speaking about his new role, he said it was “a real privilege” to join a company with a clear public purpose and a not-for-profit model that prioritises communities. He said Welsh Water’s ambitious investment plans and proposed regulatory reforms made it an exciting time to come on board.
Jane Hanson CBE, Chair of Glas Cymru—which owns Dŵr Cymru—said Cheroux was selected following an international recruitment process involving candidates from Wales, the UK and beyond. She praised his record on customer service and operational delivery, calling him the best candidate to lead the company into its next phase.
Controversy in Australia
Cheroux’s appointment has not been without controversy. During his time at Sydney Water, he was strongly criticised by the Australian Services Union (ASU), which accused him of leading a period of outsourcing, poor worker consultation, and attempts to impose unfavourable changes to employment agreements.
The union also claimed his departure was not voluntary, with some reports suggesting he had been sacked by the board. The company did not publicly confirm the circumstances of his exit.
In Wales, political pressure is growing. The Welsh Liberal Democrats have called on Cheroux to publicly commit to maintaining Dŵr Cymru’s not-for-profit status and rule out any move towards water privatisation.

A company under pressure
Cheroux inherits a utility facing intense public scrutiny. Dŵr Cymru has been criticised for its environmental record, including high volumes of sewage discharges, widespread leaks, and missed performance targets. Executive pay has also been a point of contention, with outgoing CEO Peter Perry receiving £892,000 in total remuneration in 2021.
Campaigners say the new CEO must focus on cleaning up the company’s act—literally and figuratively—and that job cuts should not come at the expense of essential services.
With hundreds of livelihoods on the line, public trust at a low point, and political pressure mounting, the months ahead will be a key test of whether Welsh Water’s new leadership can truly deliver a better future for customers, workers and the environment.
Business
Councillor condemns closure of Haverfordwest Santander branch
A PEMBROKESHIRE councillor has spoken out after learning that the Santander branch in Haverfordwest is set to close later this year, warning the decision will have a serious impact on local residents, families and businesses.
The bank’s Bridge Street branch is due to close on Monday (May 5) as part of a wider UK restructuring programme.
Councillor Thomas Baden Tudor said he was “lost for words” and urged the bank to reconsider, describing the closure as devastating for customers who rely on face-to-face services.
Santander says the decision is driven by declining footfall, with more customers banking online, and that services will remain available via digital platforms and Post Office counters.
However, the announcement follows a steady erosion of high-street banking in Pembrokeshire. The Herald recently reported that Haverfordwest’s former Halifax branch is set to reopen as a nail salon.
In what appears to be a serious failure of planning, there is now not a single bank branch left anywhere in south Pembrokeshire. Towns including Tenby, Pembroke and Pembroke Dock are all without face-to-face banking facilities.
North Pembrokeshire has also been affected, with Fishguard and St Davids now lacking bank branches.
Pembrokeshire is understood to be left with just four bank branches in total — Nationwide in Milford Haven, and HSBC, NatWest and Lloyds Bank in Haverfordwest.
Business
Bluestone celebrates King’s Award for Enterprise at official ceremony
Pembrokeshire resort recognised as UK leader in sustainable tourism
BLUESTONE NATIONAL PARK RESORT has formally received The King’s Award for Enterprise in Sustainable Development, marking a major milestone for the Pembrokeshire-based resort.
The prestigious honour — the UK’s highest business award — was presented during an official ceremony at Bluestone’s Serendome by His Majesty’s Lord-Lieutenant of Dyfed, Miss Sara Edwards. It recognises Bluestone as the first holiday resort in the country to receive the award for sustainable development.
During the visit, the Lord-Lieutenant met founder and chief executive William McNamara, director of sustainability Marten Lewis, staff members and invited guests, while also learning more about the resort’s long-term environmental strategy and its relationship with the local community.
The award follows an extensive assessment of Bluestone’s environmental, social and economic performance. Judges highlighted major progress in reducing carbon emissions, the resort’s move to a fossil-fuel-free operation for all purchased energy — a first for a UK holiday park — and its adoption of circular economy principles. Bluestone was also praised for its support for the local economy, its work to protect and enhance wildlife, and an internal culture where sustainability is shared across the organisation. Around thirty per cent of the business is staff-owned.
Speaking at the ceremony, Miss Edwards said: “It was a great pleasure to present Bluestone with The King’s Award for Enterprise and to see first-hand the work they are doing. The team’s passion for sustainability and their commitment to protecting the local area in Pembrokeshire shone through during my visit. Bluestone’s work is having a positive and lasting impact, and they should be extremely proud of what they have achieved.”
The recognition comes at a time when the tourism sector is under increasing pressure to balance growth with environmental protection, as travellers place greater emphasis on sustainable destinations.
Marten Lewis, who has led Bluestone’s sustainability strategy, has been central to developing what the resort describes as its “operational blueprint” — combining environmental protection, community partnerships and local economic support. He has also represented Bluestone nationally and was recently congratulated in person by King Charles III at a reception for King’s Award recipients.
Reflecting on the achievement, Mr Lewis said sustainability was fundamental to the way the resort operates. He added that the award recognised years of collective effort across the business and would act as a powerful incentive to continue pushing standards higher.
Chief executive William McNamara said the award reflected a long-standing commitment to responsible tourism. He said that as travel continues to evolve, businesses have a growing duty to protect the places people come to enjoy, adding that national recognition of Bluestone’s approach was a moment of pride for the entire team.
Formerly known as The Queen’s Awards for Enterprise, the programme was renamed following the accession of King Charles III. Since its launch in 1965, more than 8,000 UK businesses have been recognised for outstanding achievement.
Business
Final wind turbine deliveries completed after months of disruption
Last major component reaches site as Dragon LNG and Dragon Energy thank communities for patience
DRAGON LNG and Dragon Energy have confirmed that the final large component for a new wind turbine project has now been successfully delivered, bringing months of complex abnormal load movements on Pembrokeshire roads to an end.
The companies said the final turbine blade was delivered to the site on Wednesday (Jan 28, 2026), marking the completion of all major component deliveries associated with the project.
In a statement, Dragon LNG and Dragon Energy thanked the local community for its patience and cooperation throughout the delivery programme, acknowledging that the operation caused disruption on local roads.

Residents across parts of the county have previously experienced temporary road closures, traffic delays and police escorts as oversized turbine components were transported from the Port of Milford Haven to the site under tightly controlled conditions.
The abnormal load movements required months of detailed planning and coordination, involving route surveys, traffic management, police support and liaison with local authorities to ensure deliveries were carried out safely and with minimal disruption wherever possible.
The companies also apologised for the inconvenience caused during the delivery phase, saying the support and understanding shown by residents had been “invaluable” in allowing the project to reach this milestone.
A number of organisations were involved in supporting the operation, including Pembrokeshire County Council, Dyfed-Powys Police, haulage specialists Collett & Sons Ltd and Green Light Traffic Management.
Local media outlets, including The Pembrokeshire Herald, provided advance notice and updates during the delivery process to help keep residents informed.
With the final major deliveries now complete, Dragon LNG and Dragon Energy said the project would continue to progress to the next phase of construction on site.
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