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Why your credit score is being reassessed this year

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A MAJOR shake-up to the UK’s credit scoring system is under way, with millions of people set to see their Experian credit score change before the end of the year.

The move follows growing pressure from banks, regulators and competition within the credit industry, all pushing for a clearer and more accurate picture of how people manage their finances. Although Experian insists the new score will not affect any live credit applications, the update may mean some people see their number rise or fall.

A changing financial landscape

Banks and lenders no longer rely on outdated snapshots of a customer’s financial history. Instead, they increasingly use detailed behavioural data — including how consistently people pay their bills, how they manage Buy Now Pay Later (BNPL) accounts, and whether their credit use is trending up or down.

Experian’s current scoring model was built nearly a decade ago. With the way people borrow and spend now shifting rapidly, the company says its score must match what lenders actually look for.

Competition pushing improvements

Over recent years, rivals such as ClearScore and TransUnion have offered more detailed, modern scoring systems. These platforms allow users to see exactly why their score moves and how certain habits influence their rating.

Experian has been under mounting pressure to modernise. Consumers often complained that an “excellent” Experian score didn’t always match the decisions made by banks, leading to confusion and mistrust. The new scoring model aims to close this gap.

Growing demands from lenders

Banks have also asked for clearer alignment between what they analyse and what customers can see. Lenders now consider factors such as:

BNPL activity and repayment patterns

Trends over time, rather than a single month’s snapshot

How late a payment was (one day vs 30 days)

Recurring spending and affordability signals

Stability factors such as address and account age

The new Experian score will place greater emphasis on these modern indicators, giving users a clearer idea of how applications are assessed.

Regulatory pressure for transparency

The Financial Conduct Authority has repeatedly urged credit reference agencies to improve clarity and reduce misleading scores. With millions now using BNPL services and subscription-style credit, the regulator wants models that reflect the realities of today’s borrowing habits.

Experian’s update is designed to offer more explanation and more transparency, showing customers exactly what affects their score and how to improve it.

What this means for you

Everyone in the UK using Experian will be switched to the new score by the end of the year. The number you see may change — in some cases rising, in others falling — but it will not alter how lenders view any current applications.

Instead, the new score is intended to help customers understand:

which accounts and habits help their rating

which ones lenders see as risks

how BNPL, utilisation and payment history are now interpreted

the actions that make the biggest difference over time

Experian says the new score will remain free and will give a “more up-to-date view” of how lenders assess your credit report.

A more realistic picture

For years, consumer credit scores have lagged behind the systems used by banks. This update brings Experian’s model in line with modern lending, competition across the industry, and the expectations of regulators.

In short: your score is being reassessed because the old one no longer reflects how the financial system works. The new model should offer clearer guidance, more transparency, and a fairer reflection of how you manage your money.

 

Business

Eight-year prison sentence after vehicle stop uncovers drugs worth over £150,000

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A ROUTINE vehicle stop by roads policing officers has led to an eight-year prison sentence after more than £150,000 worth of illegal drugs were discovered in a car in Pembrokeshire.

On Friday, January 2, officers from the Roads Policing Unit stopped a grey Seat Ateca on Hoyland Road, Pembroke. The vehicle was being driven by 43-year-old Dean Evans.

During the stop, Evans told officers they would find “stuff” in the car. He and the vehicle were subsequently searched under the Misuse of Drugs Act.

A search of the boot uncovered a cardboard box containing a one-kilogram block of cocaine and ten half-kilogram packages of herbal cannabis. The street value of the drugs was estimated to be well in excess of £150,000.

Evans was arrested at the scene on suspicion of possession with intent to supply controlled drugs. He was later charged with possession with intent to supply Class A and Class B drugs.

The 43-year-old pleaded guilty at Swansea Magistrates’ Court on Saturday, January 3.

On Thursday, January 28, Evans was sentenced at Cardiff Crown Court to eight years’ imprisonment for possession with intent to supply cocaine and cannabis.

DC Jones, from Dyfed-Powys Police’s Serious Organised Crime Unit, said: “Tackling the supply of illegal drugs is a priority for Dyfed-Powys Police, and the misery that illegal drugs bring to local communities will not be tolerated.

“We welcome the sentence passed to Dean Evans, given the large quantity of harmful drugs he was caught trafficking into Pembrokeshire.

“This sentence should serve as a stark warning to anyone tempted to become involved in the illegal drugs trade in Dyfed and Powys.”

 

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Business

Councillor condemns closure of Haverfordwest Santander branch

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A PEMBROKESHIRE councillor has spoken out after learning that the Santander branch in Haverfordwest is set to close later this year, warning the decision will have a serious impact on local residents, families and businesses.

The bank’s Bridge Street branch is due to close on Monday (May 5) as part of a wider UK restructuring programme.

Councillor Thomas Baden Tudor said he was “lost for words” and urged the bank to reconsider, describing the closure as devastating for customers who rely on face-to-face services.

Santander says the decision is driven by declining footfall, with more customers banking online, and that services will remain available via digital platforms and Post Office counters.

However, the announcement follows a steady erosion of high-street banking in Pembrokeshire. The Herald recently reported that Haverfordwest’s former Halifax branch is set to reopen as a nail salon.

In what appears to be a serious failure of planning, there is now not a single bank branch left anywhere in south Pembrokeshire. Towns including Tenby, Pembroke and Pembroke Dock are all without face-to-face banking facilities.

North Pembrokeshire has also been affected, with Fishguard and St Davids now lacking bank branches.

Pembrokeshire is understood to be left with just four bank branches in total — Nationwide in Milford Haven, and HSBC, NatWest and Lloyds Bank in Haverfordwest.

 

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Business

Bluestone celebrates King’s Award for Enterprise at official ceremony

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Pembrokeshire resort recognised as UK leader in sustainable tourism

BLUESTONE NATIONAL PARK RESORT has formally received The King’s Award for Enterprise in Sustainable Development, marking a major milestone for the Pembrokeshire-based resort.

The prestigious honour — the UK’s highest business award — was presented during an official ceremony at Bluestone’s Serendome by His Majesty’s Lord-Lieutenant of Dyfed, Miss Sara Edwards. It recognises Bluestone as the first holiday resort in the country to receive the award for sustainable development.

During the visit, the Lord-Lieutenant met founder and chief executive William McNamara, director of sustainability Marten Lewis, staff members and invited guests, while also learning more about the resort’s long-term environmental strategy and its relationship with the local community.

The award follows an extensive assessment of Bluestone’s environmental, social and economic performance. Judges highlighted major progress in reducing carbon emissions, the resort’s move to a fossil-fuel-free operation for all purchased energy — a first for a UK holiday park — and its adoption of circular economy principles. Bluestone was also praised for its support for the local economy, its work to protect and enhance wildlife, and an internal culture where sustainability is shared across the organisation. Around thirty per cent of the business is staff-owned.

Speaking at the ceremony, Miss Edwards said: “It was a great pleasure to present Bluestone with The King’s Award for Enterprise and to see first-hand the work they are doing. The team’s passion for sustainability and their commitment to protecting the local area in Pembrokeshire shone through during my visit. Bluestone’s work is having a positive and lasting impact, and they should be extremely proud of what they have achieved.”

The recognition comes at a time when the tourism sector is under increasing pressure to balance growth with environmental protection, as travellers place greater emphasis on sustainable destinations.

Marten Lewis, who has led Bluestone’s sustainability strategy, has been central to developing what the resort describes as its “operational blueprint” — combining environmental protection, community partnerships and local economic support. He has also represented Bluestone nationally and was recently congratulated in person by King Charles III at a reception for King’s Award recipients.

Reflecting on the achievement, Mr Lewis said sustainability was fundamental to the way the resort operates. He added that the award recognised years of collective effort across the business and would act as a powerful incentive to continue pushing standards higher.

Chief executive William McNamara said the award reflected a long-standing commitment to responsible tourism. He said that as travel continues to evolve, businesses have a growing duty to protect the places people come to enjoy, adding that national recognition of Bluestone’s approach was a moment of pride for the entire team.

Formerly known as The Queen’s Awards for Enterprise, the programme was renamed following the accession of King Charles III. Since its launch in 1965, more than 8,000 UK businesses have been recognised for outstanding achievement.

 

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