Business
First-class stamp price to rise to £1.80 despite Royal Mail delivery concerns
Cost of posting letters has more than doubled in six years as service continues to miss targets
THE PRICE of a first-class stamp will rise to £1.80 from next month, as Royal Mail pushes ahead with another increase despite ongoing criticism of the postal service’s reliability.
From April 7, the cost of sending a first-class letter will increase by 10p, while the price of a second-class stamp will rise by 4p to 91p.
The latest rise means the cost of a first-class stamp has more than doubled in six years, increasing by 137% since 2020, following eight separate price hikes.
Second-class stamps have also risen sharply, with six increases during the same period.
Delivery targets repeatedly missed
The announcement comes as Royal Mail continues to face criticism for failing to meet its delivery performance targets.
Consumer group Citizens Advice said the price rise was difficult to justify while service standards remain poor.
Anne Pardoe, head of policy at Citizens Advice said: “More than half a decade has gone by since Royal Mail last met its delivery targets. For many people, sending important letters has become a gamble.
“People can’t be certain if essential documents, including medical appointments, will arrive on time.”
She warned that proposed changes to delivery schedules could worsen the situation.
“Higher prices must come with higher standards,” she said. “Ofcom should not simply approve these increases while service levels continue to fall.”
MPs raise concerns over postal delays
Royal Mail has also been summoned to appear before MPs after complaints about postal delays and reports that letters are sometimes delivered in batches rather than daily.
The last time the company met its annual first-class delivery target was in 2019–20.
Royal Mail cites rising costs
Royal Mail says the increases are necessary due to falling letter volumes and rising delivery costs.
Richard Travers, managing director of letters at Royal Mail said: “We carefully consider price changes to balance affordability with the rising cost of delivering mail.
“People are sending far fewer letters than they used to — around 70% fewer than twenty years ago — while the number of addresses we deliver to has increased by four million, bringing the total to 32 million across the UK.”
He added that the average UK adult now spends around £6.50 a year on stamps.
Changes to second-class service
Royal Mail is also pressing ahead with wider reforms to the postal service.
Last year, regulator Ofcom approved plans allowing the company to remove Saturday deliveries for second-class letters, replacing them with deliveries every other weekday.
The changes are currently being tested in 35 delivery offices across the UK.
Talks between Royal Mail and the Communications Workers Union (CWU) about how the reforms should be rolled out ended without agreement earlier this week, though negotiations have been extended.
Royal Mail says changes to the universal service are needed to ensure the long-term future of the postal system.
Despite the price rises, the company argues that UK stamp prices remain below the European average, which it says is around £1.93 for first class and £1.56 for second class.
Business
Plans for Ireland-UK fibreoptic cables to be connected at Pembrokeshire
PLANS by a Vodafone phone company subsidiary to bring fibreoptic cables across the sea from Ireland to a Pembrokeshire seaside beach village in order to improve broadband coverage have been lodged.
In an application to Pembrokeshire Coast National Park, Apollo Submarine Cable Systems limited, through agent APEM Group, seeks permission for the construction of four underground telecom chambers and interconnecting ducts, along with Horizontal Directional Drilling (HDD) underneath Brandy Brook, Newgale, and the construction of one HDD bore-to-sea outfall.
A supporting statement accompanying the application says the scheme would form the onshore part of a project to bring a fibreoptic cable onshore from Kilmore Quay, Wexford, Ireland to a site at Newsurf Shop car park, Sands Café Car Park and Duke of Edinburgh Inn, Newgale.
It says the majority of the project is subterranean, with very minor above ground works are proposed, which comprise the installation of a manhole cover.
It adds: “To facilitate improved internet connectivity, the applicant is proposing the installation of a fibreoptic telecoms cable (the Beaufort cable) from Kilmore Quay, Wexford, Ireland to Newgale.
“The project is to facilitate the installation of the Beaufort cable, as it comes ashore in Wales and to link it into the wider network, which will be operated by Vodafone’s wholly-owned subsidiary Apollo Cable System Limited in the UK.”
It says the project would see three underground telecom chambers and a 120-metre interconnecting duct, the 87-metre HDD underneath Brandy Brook, launching from the receiver pit located within the Site, along with the construction of one HDD bore-to-sea outfall, in a subtidal area of Newgale bay, of approximately 920 metres, and one underground telecom chamber and interconnecting duct.
Citing a report on digital connectivity, it says 5G geographic coverage has seen improvements but is still relatively low at 57 per cent of Wales’ landmass, with 4G the primary service.
That report says there is a difference in full fibre coverage between urban and rural areas (83 per cent versus 59 per cent) and highlighting a need for further coverage.
On the scheme itself, the statement says short-term noise and disruption to local residents “is anticipated during the construction phase however this will be limited to 57 days,” adding: “The proposed drilling operations are not to be continuous and will be limited to approximately 20 minutes in each hour,” the works in total expected to last 91 days after which land will return to its former use without restrictions.
It goes on to say: “The HDD is specifically designed to mitigate the risk of any shoreward movement of the shingle bank and beach level changes. The use of HDD reduces the likelihood of potential environmental impact on the landscape and seascape.
“The project is not anticipated to interact with Brandy Brook. All drilling works will take place within excavated launch pits and all construction works will be confined to the hardstanding of the car park.”
The application will be considered by Park planners at a later date.
Business
Call for Hildebrand to become short-term lets to reflect changing tourism environment
A CALL to allow a Pembrokeshire seaside hotel to become short-term holiday let accommodation to ensure its long-term viability in a changing tourism sector has been submitted to the national park.
In an application to Pembrokeshire Coast National Park, Abergavenny-based Kyle Williams, seeks permission for a change of use of The Hildebrand Hotel, 29 Victoria Street, just off Tenby’s Esplanade seafront, from a traditional hotel to a short-term holiday letting operation.
A supporting statement accompanying the application says the scheme seeks to “secure the continued viable use of the property through its operation as professionally managed holiday accommodation, providing high-quality visitor accommodation within the established tourism destination of Tenby”.
It adds: “The Hildebrand Hotel is an established visitor accommodation property located within Tenby, Pembrokeshire, one of Wales’ premier coastal tourism destinations. The property has historically operated as hotel accommodation and occupies a sustainable location within walking distance of local services, beaches, restaurants, public transport facilities and tourism attractions.
“The building is well suited to visitor accommodation use and benefits from existing infrastructure, guest facilities and accommodation layouts that support continued tourism-related occupation.”
It says no significant external alterations are proposed, adding the “character, appearance and scale of the building will remain unchanged”.
“The accommodation will be let on a short-term basis to visitors and tourists, supporting the local visitor economy whilst ensuring the building remains occupied, maintained and economically viable.”
It adds: “The proposed use will ensure the continued occupation and maintenance of the building. The hospitality sector has experienced significant operational challenges in recent years, including staffing pressures, increasing energy costs and changing visitor preferences. The proposed use offers a flexible operational model capable of maintaining the long-term viability of the property.”
It concludes: “The proposal will retain the building within the tourism sector, support the local economy, preserve the ongoing use of an established visitor accommodation property and ensure the long-term viability of the site.
“No significant external alterations are proposed, and the development is not expected to result in unacceptable impacts upon neighbouring amenity, highway safety or the character of the area.”
The application will be considered by Park planners at a later date.
Business
Expansion of facilities at award-winning Cresselly Arms approved
PLANS to expand facilities at a popular beauty spot award-winning Pembrokeshire pub, in part using a former public toilet, have been approved.
In an application to Pembrokeshire Coast National Park, Lloyd James C/O Owen & Owen Ltd for Cresselly Estate, through agent Hayston Developments & Planning Ltd, sought permission to upgrade an existing food outlet with the conversion and extension of a former public toilet block to a bespoke kitchen, store and staff toilet, new covered seating area and external bar container unit and associated works, at The Cresselly Arms, Cresswell Quay.

The Grade-II-listed Cresselly Arms originated as an 18th-century dwelling and was a public house by at least the mid-19th century.
In more recent years, the pub under landlord Steve Adams won the CAMRA (Campaign for Real Ale) pub of the year award for the whole of Wales in 2024, having previously been named the best in Pembrokeshire.
A supporting statement said the former toilet block closed some two years ago and is now in the applicant’s ownership, having previously been leased by the county council; the toilet closing after fears of a leaking ‘sealed’ cesspit.
It says nearby listed building the Cresselly Arms “has been purveying a variety of drinks for over 200 years together with a limited range of snacks,” adding: “Whilst the number of customers will have varied over the years, at times when the local Hunt meets at the Cresselly Arms large crowds and their vehicles congregate in the area.”
It went on to say: “Over recent years the Inn has stationed mobile units associated with the preparation and enjoyment of food within its curtilage and this proposal is to improve the quality of the presentation of food and refreshments, including making use of the redundant toilet block to the north.”
It added: “Whilst the proposal would introduce new uses onto the site it is considered that these activities are ancillary to the operation of the long established Cresselly Arms and for the most part take place within the curtilage of the inn.”
The application was supported by local community council Jeffreyston, but it noted concerns regarding parking arrangements and the potential for increased vehicle movements, with one member for the public raising concerns about “fast food outlets in a historical area of natural beauty”.

An officer report recommending approval said: “Revisions to some detailed elements of the scheme have been received during the course of the application. The amended proposal is considered to represent a sympathetic enhancement of an established hospitality business which supports the visitor economy whilst respecting the historic character and appearance of Cresswell Quay.”
It said the pub had historically seen temporary barbecue and catering facilities occupying the quay area, the proposal seeking to “rationalise and formalise these activities within the established ancillary yard associated with the Cresselly Arms,” adding: “In heritage and placemaking terms this is considered a positive outcome.”
It went on to say, on highways issues, the proposal sought to improve facilities rather “than significantly expand its capacity or introduce a new use,” and was not considered it would “generate a level of traffic that would result in a severe impact on the local highway network or existing parking arrangements.”
The application was conditionally approved by park planners.
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