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Homelessness: Gap between perception and reality

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ALMOST half of online adults aged 18+ in Wales (46 per cent) say they always, or almost always do nothing when they see someone in the street who is Homelessnesshomeless, compared to 54 per cent across the UK. More than a quarter of people in Wales say the main cause of homelessness is alcohol or drug addiction (30 per cent), followed by debt (20 per cent), according to new research commissioned by The Salvation Army.

The Salvation Army also carried out a survey of more than 300 residents of its centres (Lifehouses) for people experiencing homelessness, including Swan Lodge in Sunderland, and reveals a worrying gap between the reality of what it’s like to be homeless and the perception of the general public.

The Church and charity is warning that without greater education this gap will widen, making it harder for people who are experiencing homelessness to get their lives back on track which could risk increasing the cost to society in the future.

Major Howard Russell, Deputy Territorial Director of Homelessness Services at The Salvation Army, said: “At The Salvation Army we are working to end the cycle of homelessness and one of the key hurdles we face is around people’s attitudes as our research has revealed the general public believe alcohol and drugs are the root cause of homelessness when, in our experience, this isn’t the case. We believe educating the public on the reality of what causes homelessness is the way to overcome this.”

The Church and charity’s survey of its Lifehouses, reveals the main cause of homelessness is relationship breakdown (43 per cent), followed by a combination of issues (16 per cent), physical or mental health problems (13 per cent), job loss (11 per cent), then addiction (10 per cent), and finally debt (6 per cent).

Major Russell said: “While the general public appear to be aware that there are a variety of causes of homelessness, more than a quarter of people incorrectly perceive drug and alcohol addiction to be the main cause.

“Yes, alcohol and drugs may be a problem for many people experiencing homeless, this often comes as a result of homelessness and, as our survey of our Lifehouse residents shows, it is rarely the cause. Instead, it is relationship breakdown, something that can happen to anyone at any time.”

While revealing that 73 per cent of those in Wales say that at least some of the time they do nothing when they see someone who is experiencing homelessness, 41 per cent say they give cash at least sometimes, 26 per cent sometimes purchased something to eat or drink and 15 per cent say that they at least sometimes find out where the nearest homelessness service is and pass on the details to the person who was sleeping rough.

Major Russell continued: “We find it quite shocking that such a large proportion of the public polled would simply walk on by, doing nothing for a person sleeping rough.

“It isn’t an issue that can be ignored and we believe awareness needs to be raised. Our extensive experience has shown us that homelessness can affect anyone, and so it is surprising that the Ipsos MORI poll has revealed 36 per cent of people in Wales don’t think that they, or someone close to them could ever experience homelessness. At our Lifehouses you’ll find many people who previously worked in a range of professions and skilled jobs.”

The Church and charity’s survey of Lifehouses reported that 89 per cent of residents agreed that if there was one thing they wished they’d known before they experienced homelessness it was that it can happen to anyone.

The Salvation Army believe the Ipsos MORI research reveals a lack of understanding around who can be affected by homelessness as 21 per of people say it is not at all likely that someone with a job that requires a professional qualification could ever become homeless.

Interestingly the survey of Salvation Army Lifehouse residents shows that 72 per cent worked before they experienced homelessness. In addition, 65 per cent reported that employers treat them differently when they find out they’re homeless. For 70 per cent people in general treat them differently because they are experiencing homelessness.

Damon Short is a resident at Ty Gobaith Lifehouse in Cardiff. He lived on the streets for over 30 years after being in care, approved schools, hostels and jail.

He was approached by an outreach worker of the Bridge Programme at The Salvation Army and slowly began to rebuild his life. He is now a volunteer on the church and charity’s Bus Project for rough sleepers and credits The Salvation Army with helping turn his life around.

He said: “My early experiences in life made me institutionalised but I liked being on the streets because I was meeting new people and there was always something new to do etc. So my life (existence) was centred on drink and drugs resulting in me having no food – this was my situation for a long, long time.

“My Mother moved to Cardiff and I started to help her as she was alcohol and hash dependant. It made things easier for me to see her but to be honest this also made things harder for me as my health was getting worse daily.

“During one of my admissions to hospital for my drinking I was approached by the outreach worker of the Bridge Programme at The Salvation Army. A place was made available and even though I was unsure about what it was or what I could do there I accepted it. During the early days of being there a few of my friends passed away and I found the programme hard to say the least. I eventually got my detox date in the local hospital – this really scared me and I wondered what would be left in life or how I would feel without drink or drugs in my life.

“I completed my detox – I was chuffed, I’d actually done it. It felt all new and weird at first, I wasn’t too sure if I liked it or not. After a few weeks my Mother had become more and more withdrawn, her moods had changed which sadly resulted in her taking her own life. I was devastated! I attended the cremation but didn’t want to attend the wake as I knew it could start me back drinking and if I started drinking over this sadness I wouldn’t come out the other side whole.

“This actually made me stronger and gave me such determination to stay dry and clean. Initially I thought the Bridge Programme wasn’t what I wanted – how wrong was I! After a little time I started with help to deal with my feelings and thoughts, it was then that I started to live rather than exist!

The daily group sessions became exciting and I engaged fully in them, this boosted my confidence and self belief. I started to volunteer at a Peer Mentoring Group after passing the appropriate courses arranged by the Skills department. My courses have given me options to eventually achieve a NVQ via OCNs and Learn Direct.

“Recently I have regained contact with my children after seven years which is brilliant. I also volunteer on The Salvation Army’s Outreach Bus Project with the rough sleepers of Cardiff – I enjoy this immensely as I relate fully. It will only be a matter of time before I also start to assist at the local needle exchange project.

“All these placements and meetings are so worthwhile as now I’ve a purpose to get up in the mornings; my confidence and independence is such that I can’t wait for my own property to become available.

I would never have thought that I would ever be where I am today; it just proves how far I’ve come with the help and assistance of everyone who has invested their time and effort into my recovery. I am the man I am today because people believed in me and I started to believe in myself – I am now a happy, excited and purposeful person.”

The survey of Lifehouse residents reveals 68 per cent feel that people see their homelessness rather than them as a person.

The Ipsos MORI survey of online adults in the UK goes further in revealing the challenges faced by people once they have secured somewhere permanent to live and got their lives back on track, as 58 per cent agree that employers are less likely to give jobs to people who have previously experienced homelessness.

Major Russell concluded: “The MORI poll result appears to suggest that people believe once you’ve experienced homelessness employers will think twice about giving you a job. At The Salvation Army we never give up on anyone as we believe in helping individuals to reach their full potential, whatever that may be, and we would like to encourage people to put themselves in the shoes of a someone experiencing homelessness, as it is something that can happen to anyone, it’s not just alcoholics and drug addicts.”

The Salvation Army is an expert in running services for people experiencing homelessness and understands that a tailored and personal approach is needed when providing support. The Church and charity is keen to demonstrate that it’s not a simple case of providing accommodation as it employs a skilled workforce who are there at every step of the way to walk alongside residents and equip them with the skills and support they need to reach their full potential, whether that be employment, re-connecting with family or beating an addiction.

In total The Salvation Army have more than 80 homelessness services around the UK and the Republic of Ireland. It runs a number of courses and activities at all it’s Lifehouses which range from employment skills and cookery classes to how to keep their tenancy when they get somewhere to live, an important part of breaking the cycle of homelessness.

According to The Salvation Army’s survey, 76 per cent of residents take part in at least one activity on offer and 32 per cent do all the courses available to them, which the Church and charity believe shows how keen residents are to get their lives on track, if society will allow them the opportunity.

This year The Salvation Army is celebrating 150 years of transforming lives and it is still at the heart of every community today, supporting those in need.

If a member of the public sees someone rough sleeping The Salvation Army would like to suggest the public visit their local council’s website for 24 hour assistance on what they can do to help someone who is sleeping rough or experiencing homelessness.

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Pembrokeshire Lottery makes Superdraw winner’s Christmas extra special

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ONE lucky Pembrokeshire Lottery player has scooped a festive windfall after winning the £10,000 Christmas Superdraw held on Wednesday 3 December.

The winner, Mr Damon McGarvie, formerly of Milford Haven and now living in Llangwm, was selected with lucky number 41475. He plays through a salary-deduction scheme run by his employer, Pembrokeshire County Council.

Mr McGarvie’s name was announced live on Radio Pembrokeshire, after which the Pembrokeshire Lottery team made contact and presented him with his cheque later that day.

Speaking after the win, Mr McGarvie said he and his wife will be jetting off on a once-in-a-lifetime holiday over the festive period, thanks to the surprise Christmas windfall.

Pembrokeshire Lottery Manager Abigail Owens said:
“I am so pleased for Mr McGarvie. He has contributed to the Pembrokeshire Lottery for many years, and it is only by the continued support of our players that we are able to assist so many local businesses with interest-free funding from the loan fund.”

The regular weekly £2,000 draws continue in the run-up to the January Superdraw, which will offer a £4,000 prize.

To sign up or order Pembrokeshire Lottery gift subscriptions for Christmas, call 01646 690800.

Photo caption: Damon McGarvie with his winner’s cheque.

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Care home fees in Wales remain among the lowest – but families still face crippling bills

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WALES continues to offer some of the most affordable care home places in the UK, with residents paying hundreds of pounds less each week than in London or Scotland, new figures reveal.

The average weekly cost of a residential care home place in Wales stands at £1,156 – £392 cheaper than in London (£1,548) and £142 below the UK average of £1,298, according to data published by the country’s largest care home reviews website, carehome.co.uk.

Even when nursing care or specialist dementia support is required, Wales remains significantly cheaper than most of the UK. A week in a Welsh nursing home with dementia care costs £1,440 on average – £327 less than in London and £124 below the national figure.

The figures, based on self-funder fees collected on 9 September 2025, underline a stark north-south divide that has persisted for years.

London is by far the most expensive region, with basic residential care now averaging £1,548 a week. Scotland, where care workers benefit from a higher minimum wage settlement, comes a close second at £1,539. In contrast, the North East of England remains the cheapest area at just £1,112 a week for residential care – almost £200 below the UK average.

Sue Learner, editor of carehome.co.uk, said the regional variations were only part of the story.

“Wales is the third most affordable region for most types of care, which will come as a relief to many families here,” she said. “But even at £1,156 a week, the bills add up to almost £60,000 a year. For the 49 per cent of residents who pay for their own care, these costs are devastating.”

The financial pressure is compounded by differing rules on state help across the UK. In Wales, anyone with assets below £50,000 qualifies for local authority support – more than double England’s £23,250 threshold and well above Scotland’s £35,000 limit.

Ms Learner warned that rising staff wages and looming increases in employer National Insurance contributions would push fees higher everywhere.

“Local councils are already stretched to breaking point,” she said. “Without genuine reform of the social care system – something governments have been promising for decades – more and more families will have no choice but to sell the family home to fund care.”

The website, which carries 390,000 independently verified reviews, is urging people to plan early and seek expert advice. Its free Care Helpline (01488 501 499) is available to anyone looking for a home that offers both quality and value for money.

As the population ages and demand grows, campaigners say the latest figures are another reminder that the postcode lottery in care costs shows no sign of disappearing.

UK care home fees at a glance (average weekly self-funder rates)

  • London: £1,548
  • Scotland: £1,539
  • South East England: £1,446
  • Wales: £1,156
  • North East England: £1,112 (cheapest)
  • UK average: £1,298

Source: carehome.co.uk, 9 September 2025

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Folly Farm marks second birth of critically endangered rhino

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FOLLY FARM is celebrating the birth of another critically endangered eastern black rhino calf – and it’s a boy!

This is the second rhino calf to be born at the family-run zoo, and the second in Wales as part of a managed breeding programme through its membership with EAZA (the European Association of Zoos and Aquaria).

After a 15-month long pregnancy, mum Dakima gave birth to a healthy male calf on Thursday 27 November. With only an estimated 39 eastern black rhinos born in the UK in the past 25 years, it’s a significant achievement for the captive European Endangered Breeding Programme (EEP) for black rhinos.

Eastern black rhinos are classed as critically endangered due to poaching and loss of habitat. There is thought to be an estimated 1471 Eastern black rhino left in the wild and around 109 in zoos across Europe, including Folly Farm’s newest addition.

The calf made its appearance at 6.34am and within a couple of hours was standing up, following mum around the enclosure and had started suckling.

12-year-old eastern black rhino Dakima arrived at Folly Farm in May 2017 as part of a European breeding programme and met her mate, 14 year-old male Nkosi.

Mating rhinos can be unpredictable, but their relationship blossomed and Dakima gave birth to her first calf at the start of 2020. Male calf Glyndŵr was Dakima’s first born and the first rhino calf to have been born in Wales. Glyndŵr was named after Folly Farm’s Founding Director, the late Glyndŵr Williams, and has since moved onto another animal collection to continue the breeding programme for the species.

Eastern black rhinos are solitary animals and therefore usually reside in their own paddocks. But when the time was right, Dakima and Nkosi were reintroduced again for some carefully planned ‘date nights’ – and keepers predicted she fell pregnant sometime in August 2024. After having Dakima’s stool sample analysed at a specialist lab in Chester Zoo, who run the breeding programme for Eastern black rhino, it was confirmed that baby number two was on the way, with a due date of mid-November 2025.

Conservation Officer, Jack Gradidge, said: “It’s always heart-warming to welcome new arrivals as part of the European Breeding Programme through our membership with EAZA (The European Association of Zoos and Aquaria) – but it’s even more special when it’s such a significant animal and one who’s wild cousins are under threat.

“Dakima was a great mum with Glyn so it’s wonderful to see these instincts are still just as strong the second time around. She’s being very protective of her new baby, showing they have a strong bond already.

“This is such a monumental event for all the staff here and the zoo team have worked incredibly hard to create an environment where the rhinos felt comfortable enough to mate.

“Not only is this calf helping to increase numbers of a critically endangered species, he’s also the second rhino ever to be born in Wales – with his brother being the first!”

Along with other zoos across Europe, Folly Farm is part of a breeding programme to help increase the numbers of Eastern black rhino in captivity and, ultimately, the wild. They support a number of conservation projects alongside various animal charities – including their new partnership with ‘Helping Rhinos’, a UK based organisation who, amongst various other conservation initiatives, support a rhino orphanage in South Africa, caring for young calves who have become victims of the poaching crisis.

Simon Jones, the CEO of Helping Rhinos was delighted with the zoo’s happy news; “We are absolutely delighted to welcome news of this beautiful eastern black rhino calf at Folly Farm.

We are grateful for their support of Helping Rhinos’ efforts including the care of young calves orphaned by poaching.”

Most animals give birth at night under the cover of darkness – and Dakima gave birth early in the morning, just before the keepers arrived to start their day.

Jack explains: “Our rhino keeper opened up the rhino house and the first thing he saw was the security camera footage where a tiny newborn rhino was seen happily padding about the enclosure. After quietly taking a sneaky peak at the beautiful new calf to confirm what he had seen – he let the team know the happy news that baby had arrived!

“We then left Dakima alone with her new bundle of joy, giving them both some space to bond – but continued to monitor them on the cameras and did regular spot checks to ensure baby was starting to feed.

“For us, the next steps are just to keep an eye on Dakima and make sure the calf stays healthy and gets everything he needs from mum. Our goal is always to let nature take its course and interfere as little as possible.

“Nkosi will be a bit of an absent father, but that’s perfectly normal as male rhinos don’t have anything to do with their offspring in the wild. It’s unlikely we’ll introduce him to the calf for some time.

“In the wild, rhino calves can stay with their mums for up to four years, after that there’s a possibility this new addition could one day be released into the wild to help boost population numbers – or move to another zoo to continue the breeding programme in Europe just like his brother.

“It’s exciting to be playing our part in helping to safeguard these amazing animals for future generations.”

Folly Farm’s rhino keepers will monitor mum and baby closely over the coming weeks and they will be back out in the enclosure in due course.

Visitors shouldn’t expect to see the calf for a while but Folly Farm will be posting updates on their social media channels.

Folly Farm’s Kifaru Reserve welcomed rhinos to the park ten years ago almost to the day! It is a £500,000 purpose-built exhibit which tells the story of the role of modern zoos in conservation and highlights Folly Farm’s hands-on commitment to conservation through the projects it supports in the wild and closer to home.

For further information please visit https://www.folly-farm.co.uk/.

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