News
Pembroke Dock: Future uncertain for Friday-Ad’s call centre
THE PEMBROKE DOCK call centre owned and operated by Friday Media Group looks likely to close, as the company say there is a decline in the need for a call handling operation as their business moves online.
The call centre, which has been run by Friday Media Group since the collapse of ITV Digital in 2002, employs sixty staff in sales, information technology and management roles.
Sources close to the company have told The Herald that the Pembroke Dock based staff are now facing the prospect of redundancy.
A former employee told The Herald that in its heyday in 2006 and 2007 the centre employed 160 staff.
In a prepared statement sent to The Herald by Managing Director Sam Kidger and Group Finance Director Scott Ryan, the company said: “We are currently engaged in a period of consultation with our Pembrokeshire staff to help determine the future of our Pembroke dock call centre at the Cleddau Bridge business park. We intend to complete the process by autumn.
“We have always had a huge amount of respect for our loyal workforce in Pembroke Dock and we intend to fully support them through this process.
“We established Pembroke as a call centre in 2002 when the need for us to handle high call volumes was paramount to our business model.
“This call handling requirement has gradually declined as we have expanded as an online and marketing led business.
“Our growth now is occurring in our online marketplaces nationally and internationally, an arena which a traditional call centre is struggling to support. This is evident in how competitors such as Gumtree and Ebay have built their operations as self service entities.
“It is for these reasons that we are now seeking a satisfactory resolution to address the challenges we face in Pembroke Dock.”
READ THE FULL REPORT IN THE PEMBROKESHIRE HERALD TOMORROW

Happier times: A Friday-Ad recruitment drive in 2012
Charity
Vintage tractors take to Broad Haven beach for breast cancer fundraiser
A LINE of vintage tractors made an unusual sight on Broad Haven beach on Saturday as enthusiasts gathered for a fundraising run in aid of breast cancer research.
The event brought together a colourful collection of classic farming vehicles, with Welsh flags and pink decorations on display as supporters and spectators gathered along the seafront.
The tractors were parked on the sand before taking part in the run, helping raise awareness and funds for the cause.
Caption:
Vintage tractors lined up on Broad Haven North beach on Saturday for a fundraising run in aid of breast cancer research (Pic: Martin Cavaney).
Community
Paul Davies MS calls for review of parking charges in Ceredigion following concerns
SENEDD Member for Ceredigion Penfro, Paul Davies, has called on Ceredigion County Council to urgently review its policy on car parking charges, following growing concerns from local businesses about the negative impact charges have on trade and town centre footfall.
Mr Davies wrote to the Leader of the Council on May 18, to highlight the challenges faced by businesses across Ceredigion’s towns, where rising parking costs are seen as a deterrent to people visiting local high streets. He urged the local authority to listen carefully to the concerns being raised and to review these charges.
In his letter, Mr Davies wrote: “I’m writing to raise concerns regarding car parking charges across Ceredigion, and to urge the local authority to do all it reasonably can to minimise these costs for individuals spending time in towns throughout the county.
“This is a serious issue for local businesses, many of whom have made it clear that car parking charges risk deterring people from visiting our high streets and towns. Any resulting decline in footfall would have immediate and damaging consequences for local trade and, more broadly,for the county’s economy.
“At a time when our high streets are already facing significant challenges, | believe it’s unacceptable that additional financial barriers have been introduced. The Council should be actively supporting its high streets and town centres and encouraging people to visit, not implementing measures that make doing so more difficult and less affordable.
“The concerns raised by both residents and businesses are justified and cannot be ignored. The Council must act on these concerns and urgently review the decision to introduce or increase car parking charges, with a view to reducing their impact.”
Many locals have voiced their concerns on social media, commenting on the “outrageous” cost of parking and the cost of public toilets, claiming that Ceredigion County Council are to blame for the loss of footfall in the area.
Mr Davies said: “Car parking charges add yet another barrier to people visiting our towns and high streets and can be detrimental to local businesses, at a time when many businesses are already facing significant economic pressures.
“Our high streets are the backbone of our communities and play a vital role in the local economy. If people are put off visiting because of the cost of parking, then businesses will inevitably suffer. This is not only short-sighted but risks causing long-term damage to the vibrancy of our towns.
“The Council must act on the valid concerns being raised and review its parking policy as a matter of urgency. The focus should be on encouraging footfall, supporting local trade, and ensuring that our town centres remain accessible and affordable for everyone.”
Crime
Former Lostprophets singer’s killing ‘not justified’, jury told
JURORS in the trial of two prisoners accused of murdering former Lostprophets singer Ian Watkins have been told that his horrific crimes “did not justify his killing in any way”.
Watkins, who was serving a 29-year sentence for child sex offences, was attacked in his cell at high-security HMP Wakefield on October 11 last year.
Leeds Crown Court heard that Rico Gedel, 25, stabbed Watkins three times with a makeshift knife before allegedly passing the weapon to fellow prisoner Samuel Dodsworth, 44.
Both men deny murder and possessing a knife in prison.
‘Done nothing to provoke attack’
Prosecutor Tom Storey KC told the jury on Monday that Watkins had “done nothing whatsoever” to provoke the attack in the period leading up to it.
He said: “However heinous his crimes were, that did not justify his killing in any way.”
The court has heard that Gedel hated being housed with sex offenders and had threatened to hurt “any number of paedophiles” if he was not transferred.
Gedel told the trial he chose Watkins largely because he was nearby, having been placed in the next cell the night before.
Alleged motive
Mr Storey said Gedel’s alleged words before the attack — “This is what paedophiles deserve” — were a clear indication of motive.
The prosecutor said Watkins had no defensive injuries and there was no sign of a struggle, meaning he was likely taken by surprise.
He told jurors that the repeated use of a makeshift knife showed an intention to kill or cause really serious harm.
The court heard Gedel was laughing after the stabbing and allegedly asked prison officers to “let me know when he dies”.
Knife allegation
Dodsworth denies supplying the weapon or helping with the attack.
Gedel claimed Dodsworth gave him the knife and later disposed of it, but Mr Storey told the jury Gedel had “every reason” to lie about him.
The prosecutor said CCTV appeared to show Gedel handing the weapon to Dodsworth after the attack, and suggested Dodsworth acted as if he knew what was happening.
Judge’s warning
Mr Justice Hilliard told jurors that Watkins had committed very serious offences, but “clearly should not have lost his life in prison while serving his sentence”.
He said they must not decide the case on sympathy, anger or disapproval, but on a “cool, calm, careful and impartial” assessment of the evidence.
Watkins was jailed in December 2013 after admitting a string of child sex offences, including the attempted rape of a fan’s baby.
The trial continues.
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