News
Pembroke: Bus driver hit and killed woman ‘he failed to see’

Picture by Mike Hillen/Herald
AN EXPERIENCED bus driver failed to see a pedestrian using a crossing in the centre of Pembroke and killed a woman “liked by all and loved by many.”
There was still no explanation why driver Stuart Heeps did not see Mrs Margaret Hanks until it was too late even though she would have been in full view for at least seven seconds.
Heeps, aged 55, of Appley Terrace, Pembroke Dock, today admitted causing death by careless driving and was jailed for 14 months, suspended for two years.
He was also banned from driving for three years and told to take an extended driving test before getting his licence back.
Swansea Crown Court heard that Heeps had been a specialist driver in the army and a bus driver for the last nine years.
Brian Simpson, prosecuting, said on March 7 Mrs Hanks, aged 75, had been walking along Northgate Street by the Mill Pond Bridge. She crossed the road on a pedestrian crossing and had almost reached the pavement on the far side when Heeps drove into her without braking or swerving.
The crash was caught by CCTV cameras and footage of the impact was shown to the court, with the agreement of Mrs Hanks’ family.
Heeps had been driving at between 17mph and 21mph in a 30mph area and did not react at all to Mrs Hanks being in front of him.
She suffered “catastrophic” head injuries and was declared dead while in an ambulance at the scene.
Heeps became so distraught he had to be comforted by passers by.
He said at the time, “She came from no-where.”
Mr Simpson said Heeps should have been able to see Mrs Hanks for 79 metres after turning into Northgate Street. He told police he had checked the exit of a car park and “scanned around” but did not see Mrs Hanks until she was on the ground.
Heeps’ barrister, Jonathan Tarrant, said he fully accepted his responsibility for the death of Mrs Hanks and had told him, “It was my fault. It was a personal failing.”
Heeps himself, added Mr Tarrant, would welcome an explanation as to why he had not seen Mrs Hanks even when she must have been right in front of his bus.
The court heard a victim impact statement from Mrs Heeps’ husband of 55 years, Derek. He said his wife had been “full of life,” a woman who would sing at the top of her voice at Haven Church, Pembroke.
He said he had lost the will to carry on with his own life and that his wife was deeply missed by her son Richard and daughter Marie, and her grandchildren and great grandchildren.
Judge Huw Davies said Heeps’ driving had come “not far short” of dangerous and not just careless. There had been plenty of time for Heeps to see that someone was using the crossing but he had not reacted at all “and you just knocked her down.”
“This was a dreadful accident for which you bear the entire blame. Even you cannot explain why you did not react as you must have done times without number over the years.
“For one reason or another you allowed your attention to wander. It would have been simplicity itself to have braked and allowed her to continue crossing the road.
“The consequences have been desperately sad and Mrs Hanks’ husband is a very different man to the one he was before losing his wife.
“Margaret Hanks was liked by all and loved by many and they have struggled to cope with an irreplaceable loss.”
*Judge Davies criticised the Crown Prosecution Service for the way the case had been prepared. It was sub standard, he said, particularly for a case involving a fatality.
He said he did not criticise Mr Simpson but those in the CPS who “hid behind his presence while he took the flak.”
It appeared, he added, that the CPS took an early indication of a guilty plea as an excuse to stop doing any more work.
Local Government
Sewage leak at Pembroke Commons prompts urgent clean-up works
Council pollution officers say they have no enforcement powers over Welsh Water infrastructure
SEWAGE contamination on the Commons in Pembroke has prompted an urgent response from pollution officers, after a leak was reported by a member of the public on Tuesday.
PEMBROKESHIRE County Council’s Pollution Control Team confirmed they were alerted yesterday afternoon to sewage surrounding a manhole cover on the site. The Herald understands that officers immediately notified Welsh Water (DCWW) network technicians to investigate the incident “as a matter of urgency”.
County councillor Jonathan Grimes, who represents Pembroke St Mary South and Monkton, said the authority had been clear that it holds no enforcement powers over Welsh Water assets.
“Whilst we work constructively with Welsh Water, we have no authority to intervene on their apparatus or to carry out enforcement action against them for such pollution incidents,” the Pollution Control Team said in a statement shared with the councillor.
Urgent works underway
Council officers visited the site on Wednesday morning alongside contractors and Welsh Water technicians to assess clean-up options. According to the team, works will include cleaning the contaminated ground in and around the manhole cover and fencing off the affected area “until safe”.
Cllr Grimes said officers would return to the scene on Thursday to check on progress and ensure the area is properly secured.
Residents who notice any further issues have been urged to contact the Pollution Control Team directly.
Further updates are expected later this week.
Local Government
Pembrokeshire Council faces backlash over £2.5m housing ‘buying spree’
Critics say policy inflates numbers while new-build programme stalls
PEMBROKESHIRE COUNTY COUNCIL is under growing pressure over its multi-million-pound programme of buying back former council houses, with critics warning that the strategy gives the illusion of progress while long-promised new-builds remain stuck on the drawing board.
The latest criticism comes from Milford Haven councillor Mike Stoddart, who has accused the authority of “standing still” by funnelling Housing Revenue Account (HRA) cash into purchasing properties that were once part of the council’s own stock.
Stoddart said the council’s approach “doesn’t increase the housing stock – it merely moves people from the private sector into the public sector”.
He added: “It would be much better if the money was spent on building anew.”
A temporary fix that became permanent
The buy-back scheme began in 2017 when the council adopted a new inflation-linked rent regime that delivered sizeable HRA surpluses. At the time, officers described buying ex-council homes on the open market as a “stop-gap” measure until the new-build programme ramped up.
But that programme has repeatedly faltered. Major schemes in Johnston and Tiers Cross have been hit by cost overruns of around 66%. In Milford Haven, new flats on Charles Street are costing close to £300,000 each for a one- or two-bed unit, before adding land costs, architects’ fees and planning expenses.

Stoddart said the pattern amounted to a “disaster”, arguing that buying existing homes had become the authority’s default option. “It gives the impression of making progress while actually standing still,” he said.
Brownfield sites left idle
In Stoddart’s own ward, three former school sites have stood empty since 2018. Their redevelopment is not expected to begin until 2027 or 2028. Meanwhile, the council’s purchasing programme has accelerated.
A Cabinet report for late 2025 shows more than £2.5 million spent on acquisitions in just the first half of the year.
The most striking deal was a bulk purchase of five homes in Harcourt Close, Hook, for £1.851 million — almost £400,000 each. Stoddart said the developer would think “all his birthdays have come at once”, with the council avoiding estate agents’ fees, reducing legal costs and allowing the seller to immediately stop paying interest to the bank.
Thirteen high-value purchases
All properties were bought for over £100,000 and moved into the council’s HRA stock:
| Address | Location | Price | Completion |
|---|---|---|---|
| 32 Southdown Close | Pembroke | £115,000 | 29/07/2025 |
| 8 Hyfrydle | Letterston | £115,000 | 01/08/2025 |
| 6 Precelly Place | Milford Haven | £120,000 | 22/09/2025 |
| 50 Heywood Court | Tenby | £125,000 | 02/10/2025 |
| 33 Croft Avenue | Hakin, Milford Haven | £130,000 | 20/10/2025 |
| 7 Hyfrydle | Letterston | £135,000 | 05/09/2025 |
| 18 St Clements Park | Freystrop | £140,000 | 14/07/2025 |
| 55 College Park | Neyland | £140,000 | 28/10/2025 |
| 26 Baring Gould Way | Haverfordwest | £146,000 | 15/08/2025 |
| 25 Station Road | Letterston | £170,000 | 10/10/2025 |
| 16 Woodlands Crescent | Milford Haven | £283,000 | 31/10/2025 |
| 26 & 27 Harcourt Close | Hook | £744,000 | 22/10/2025 |
| 23, 24 & 25 Harcourt Close | Hook | £1,107,000 | 30/07/2025 |
All purchases were made from HRA reserves with no borrowing, a point the council highlights as prudent financial management.
Fears over market distortion
Stoddart also warned that the authority’s deep pockets may be pricing out young families by outbidding first-time buyers for entry-level homes. “If classical economic theory is to be believed, it’s forcing up the price,” he said.
House prices in Pembrokeshire have risen around 15% in the past year, according to recent ONS data. Local estate agents, speaking anonymously, told this newspaper that council intervention “definitely nudges prices upward” in hotspots like Hook, Neyland and Milford Haven.
Council defends strategy
A council spokesperson said the approach was necessary to deliver homes “immediately” amid chronic shortages.
“Acquiring existing properties allows us to respond quickly to housing need,” they said. “New-builds remain a priority, but delays in planning, construction and funding mean we must use all available tools to meet demand. All purchases represent value for money and are compliant with our HRA strategy.”
Housing charity Shelter Cymru took a different view, arguing that “recycling stock is not a substitute for expansion”. The charity says Pembrokeshire needs around 500 new affordable homes a year to meet demand.
‘Residents deserve homes, not headaches’
Social housing waiting lists in Pembrokeshire now exceed 2,000 applicants. With another Cabinet briefing due later this month, Stoddart says he will push for a fundamental rethink.
“It’s time to stop standing still,” he told this newspaper. “Our residents deserve homes, not headaches.”
News
Angle RNLI launch stood down after false distress beacon alert
ANGLE RNLI were paged at 10:47am this morning after an EPIRB (Emergency Position Indicating Radio Beacon) was triggered on a local fishing vessel in the Dale Roads area.
Dale Coastguard Rescue Team was also tasked to investigate the alert.
As the lifeboat crew prepared to launch, further checks by HM Coastguard — along with direct contact from the vessel’s skipper — confirmed the beacon had been activated accidentally.
With no-one found to be in difficulty, the launch was cancelled.
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Pete
November 25, 2015 at 11:55 pm
A correction is needed in the following paragraph as it should be “Mrs Hanks’ husband..”
The court heard a victim impact statement from Mrs Heeps’ husband of 55 years, Derek. He said his wife had been “full of life,” a woman who would sing at the top of her voice at Haven Church, Pembroke.
Izzy
November 26, 2015 at 3:59 pm
A case that a loss of life and only 14months should have been not suspended but jailed instantly custodial sentence imposed and should have had longer 5 yrs. The driver took a life of a lovely lady and maybe the victims family might see Heeps in the street walking free. I won’t get on a Silcox bus, drivers got no consideration for other road users cause they got to keep to time. I’ve had them pull out in front of me and other cars without due care and attention
Tomos
November 30, 2015 at 6:53 pm
@ Izzy:
IF what you say is correct maybe the managers need to be looked at to see if they’re pushing their drivers to hard to stick to a rigid time table?
Mark James
January 3, 2016 at 8:19 pm
Silcox bus drivers are low paid, low skilled and often low intelligence. They’re a danger to other road users, both drivers and pedestrians alike, and it’s only down to luck that there are not more deaths on the local roads.
They drive these huge vehicles as if they’re family saloons. Perhaps their schedules are too tight?