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Council warning over faulty installation of wood or coal burners

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County Hall

County Hall

HOUSEHOLDERS in Pembrokeshire who have had wood or coal burning stoves installed in their properties by the late Steven Poole from Johnston are urged to avoid using them and to get them checked as soon as possible, as they could be dangerous.

The advice comes from Pembrokeshire County Council and HETAS, the official body recognised by government to approve solid fuel domestic heating appliances, fuels and services.

It follows a court case in which Mr Poole (trading as SM Poole) pleaded guilty to regularly fitting wood burning stoves in Pembrokeshire contrary to legal requirements.

The case was heard at Haverfordwest Magistrates Court a short while before his death, of which Council officers were sorry to learn. 

The court heard that he sometimes fitted flue connections incorrectly so that they were dangerous. He was also supposed to supply and fit carbon monoxide (CO) detectors, which he failed to do.

He would then certify to HETAS (the Heating Equipment Testing & Approval Scheme) with whom he was registered, that he had correctly carried out the installation and all safety requirements when he had not.

HETAS recommend that any stoves fitted by SM Poole should be tested by an independent HETAS-registered engineer to establish whether they are safe to use, if this has not already been done.

“Mr Poole fitted a large number of wood or coal burning stoves in Pembrokeshire over the last six or seven years,” said Cllr Huw George, Cabinet Member for Environmental and Regulatory Services.

“We are very concerned that there could be several hundred incorrectly fitted stoves in the county, which may very likely be unsafe.”

The prosecution was brought by Pembrokeshire County Council’s Public Protection Trading Standards team. It followed a consumer complaint received about a wood burning stove which Mr Poole fitted at the consumer’s home. Mr Poole was formally interviewed and admitted to officers that he regularly fitted wood burning stoves contrary to legal requirements.

The information was passed to HETAS who tested 12 appliances installed by SM Poole, and reported that 10 out of the 12 stoves were found to be dangerous.

HETAS subsequently wrote to more than 500 of its customers, suggesting they should have their appliances tested, and have dealt with the responses from customers who responded with concerns. 

However, Cllr George said that Pembrokeshire’s Public Protection department was not convinced that many people had responded to the letters.

“We are concerned that a significant number of people may not have responded to the letters and we urge anyone affected to contact HETAS without delay,” he said.

There may also be other consumers whose details were not passed to HETAS by Mr Poole and who would not be on the HETAS database.

HETAS CEO Bruce Allen says regular chimney sweeping and stove servicing is essential to keep appliances operating safely and should be happening as part of a normal safety routine for stove owners.

“Many customers will have had stoves serviced and chimneys swept since the installation as part of the regular safety routine required for wood or coal burning stoves, so will already be aware if there are any safety issues,” he said.

“If there is any doubt, get a HETAS registered installer or chimney sweep to undertake the necessary maintenance and safety checking.  

“In particular, householders need to ensure ventilators are never blocked and batteries of CO alarms should be regularly tested.”

ADVICE:

The advice to anyone who has had a wood or coal burning stove fitted by SM Poole is as follows:

        Do not use the stove unless or until it has been checked by an independent HETAS-registered engineer or a HETAS-approved chimney sweep

        Buy a carbon monoxide detector if you don’t have one already. Carbon monoxide detectors are available at most supermarkets or home and garden stores

CONTACT:

        Contact HETAS for details of local HETAS-registered engineers or HETAS-approved chimney sweeps who can come and check your wood or coal burning stove. HETAS can also provide more information and advice

        Telephone: 01684 278170

        Email: [email protected]

        The HETAS office is open Monday to Friday 8:30am to 5pm, closing on Friday at 4:30pm

        There is also lots of advice and a list of local HETAS-registered engineers and chimney sweeps on their website at www.hetas.co.uk

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Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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