News
Patients contacted after hospital records inappropriately accessed
HYWEL DDA University Health Board has written to a large number of patients, to provide them with information and support after an investigation identified a member of staff had inappropriately accessed electronic hospital records.
The individual, a nurse, has since been dismissed after breaching patient confidentiality and acting outside of their professional code of conduct and the Health Board’s own policies on data protection and information governance. The Health Board says it has also referred the situation to the Information Commissioner for independent investigation.
All patients affected, which include staff members, have been written to and offered the opportunity to discuss the situation with the Health Board through a free helpline number, which can be contacted on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.
Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and I have written to every patient directly affected to apologise for the actions taken by this individual which go against their own professional code of conduct and health board policies and procedures.
“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”
He added: “We understand and acknowledge how distressing this is for those individuals affected, especially for any who may be vulnerable and we have set up a free helpline should they wish to discuss this further with us.”
Members of the Health Board’s management identified the breach late last year and a review took place to establish the extent of the issue. The Health Board has identified areas for improvement and taken action to improve checking access to electronic hospital records and managing performance and supervision to avoid something similar from happening again.
The Health Board has also proactively referred this to the Information Commissioner’s Office to investigate. The Information Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.
Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could fine against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.
Mr Moore added: “May I again sincerely apologise that a former member of staff, whilst in a position of trust, has acted in this way. This should not have happened and I know that our own staff, like our Board, will be shocked at this situation, especially our wonderful nurses who hold patient confidentiality at the core of their values. I hope our patients, staff and public will be assured of our ongoing commitment to avoid something like this from happening again.”
If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the free helpline on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.
News
Amber weather warning as ‘danger to life’ rain set to hit Pembrokeshire
Dyfed-Powys Police and council teams prepare as Monday deluge expected
COMMUNITIES across Pembrokeshire are being urged to brace for severe weather after the Met Office issued an amber “danger to life” warning for heavy rain, covering the county from 4:00am to 9:00pm on Monday (Dec 15).
Up to 80mm of rain is expected widely, with 100mm possible on higher ground in north Pembrokeshire and the Preseli foothills. With rivers already running high following weeks of persistent wet weather, Natural Resources Wales says there is a heightened risk of flooding in low-lying areas, including parts of Haverfordwest, Remington Bridge, Merlin’s Bridge, Tenby, Neyland and along the Western Cleddau.

Travel disruption likely
The Met Office warns that fast-flowing or deep floodwater could pose a danger to life, with road flooding likely on key Pembrokeshire routes such as the A40, A487 and A478. Bus and rail services may face disruption.
Dyfed-Powys Police said officers would be monitoring known flood hotspots throughout Monday and urged drivers to avoid non-essential travel during the worst of the downpours.
A police spokesperson said: “Please plan ahead. Do not risk driving through floodwater. Conditions may change very quickly.”
Yellow warnings already in place
A yellow rain warning is active for southwest Wales from midnight tonight (Sun 14 Dec). A separate yellow warning for mid and north Wales began this afternoon.
Pembrokeshire County Council said its highways and emergency planning teams are on standby, with extra staff monitoring river gauges and drainage across the county. Sandbags are available where required.
Residents urged to prepare
Natural Resources Wales is advising residents in flood-prone areas to take precautions today, including:
- Checking local flood alerts
- Moving valuables upstairs where possible
- Securing outdoor items against strong winds
- Checking on vulnerable neighbours
The Herald understands that emergency services expect the heaviest rainfall between 6:00am and 3:00pm on Monday, with further unsettled weather forecast later in the week.
More updates to follow
This is a developing story. The Pembrokeshire Herald will bring live updates as information comes in from the Met Office, NRW, PCC and emergency services.
Health
Major investment confirmed for GP services in Wales
Government unveils £41m boost, but practices warn pressures remain acute
MORE than £41m in extra funding will go into general practice in Wales this year following a new agreement between the Welsh Government, NHS Wales and GP leaders. Ministers say the deal provides stability at a time of rising demand — but the settlement comes against a backdrop of sustained pressures, recruitment challenges and concerns over patient access.
The package includes a 4% uplift to the General Medical Services (GMS) contract for 2025-26, in line with independent DDRB pay recommendations, and a guaranteed 5.8% recurrent uplift from 2026-27. The Welsh Government says the multi-year commitment will allow practices to plan ahead, modernise systems and strengthen community-based services.
Health Secretary Jeremy Miles said the investment showed an “unwavering commitment” to general practice, adding: “The 4% pay uplift ensures fair recognition for GPs and practice staff who work tirelessly to deliver care for communities across our country. Multi-year funding gives practices the confidence to invest in the transformation primary care needs.”
However, the announcement comes at a time when many Welsh practices continue to report severe workforce pressures, rising demand, and longstanding challenges in recruiting new partners. GP numbers have fallen over the past decade, with some practices handing back contracts or operating list closures because of unsustainable workloads. Patient satisfaction with access has also declined, according to the latest Welsh GP Patient Survey.
What the deal includes
The settlement for 2025-26 comprises £37.9m of new investment and £4m in re-invested capacity funding, with the key elements including:
- A 1.77% uplift in expenses, intended to help practices manage inflationary pressures in energy, staffing and running costs.
- A recurrent £20m stabilisation fund to support practices facing immediate operational pressures and to prepare for wider reform under the incoming Sustainable Farming Scheme model for health.
- An increased partnership premium, aimed at retaining experienced GPs and encouraging new partners into a model that some say has become less attractive due to financial and regulatory risk.
- A full review of the GMS allocation formula — the first in more than 20 years — which determines how funding is distributed between practices. Some rural and deprived communities have long argued the current system does not reflect the complexity of local health needs.
Wider context
General practice remains the foundation of the NHS, accounting for around 90% of patient contacts, yet it receives a proportionally small share of the overall health budget compared with hospital services. Both the Welsh NHS Confederation and GPC Wales have repeatedly warned that without sustained investment, primary care risks being unable to meet increasing demand from ageing populations and rising chronic illness.
The Welsh Government’s own “community-by-design” programme relies on shifting more care closer to home, reducing pressure on emergency departments and supporting earlier intervention. For that to be achieved, GP leaders say investment needs to be matched with workforce expansion, improved digital systems, and clear strategies to retain experienced clinicians.
Working groups will now be set up to examine access standards, diabetes prevention and new service models.
Mr Miles said he was pleased that GPs would be “actively contributing to creating innovative care models that enhance access, improve outcomes and deliver care locally.”
GP representatives broadly welcomed the deal but have stressed that it is only one step in addressing the scale of challenge across primary care.
Community
Narbelles WI support Food Bank with festive donation
Group marks December meeting with charity collection and Christmas celebrations
NARBELLES WI rounded off the year with a festive December meeting featuring a bring-and-share buffet, party games and a Secret Santa gift exchange.
Members also used the occasion to support families in need across the county, collecting food items and presenting a £120 cheque to Ann Watling from Pembrokeshire Food Bank. The donation represents the proceeds of the group’s bucket collection during Narberth Civic Week 2024.
A spokesperson for the WI said the group was delighted to finish the year “with fun, friendship and a chance to give something back to the community.”
(Photo: Narbelles WI members presenting the cheque to Ann Watling, Pembrokeshire Food Bank.)
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Tomas
July 8, 2016 at 1:43 pm
More concerned about overpaid pen pushers saving money by closing hospitals, not treating ppl, appointment with GPs and doctors so far in the future you’re either dead or better or believing life saving cancer drugs available in England EVEN deemed too expensive for welsh ppl