News
Care company denies negligence
A CONCERNED son is trying to help his elderly parents after they were denied the right to lodge a claim for professional negligence by Pembrokeshire Care.
Graham and Margaret Hughes had a new bathroom installed at their home in Tenby in September 2012, but say that the completed work is substandard.
A report says that Graham and Margaret have been “left with a bathroom that is dangerous, illegal, and not fit for purpose”.
Three separate reports were commissioned to look at the work and all of them found a number of problems with the work. The main issue is with the electric consumer unit for the shower is located in the gas meter enclosure, which is against regulations.
However, in an alleged cover-up by Pembrokeshire Care and Repair, they have been denied the right to lodge a claim for professional negligence and their son Mike is now speaking with police to see if a criminal offence has been committed.
Mr and Mrs Hughes were led to believe that the claim was being investigated and were also offered unsatisfactory resolutions. The project has subsequently been condemned by three separate Independent Professional Surveys. PC&R have since denied liability for the claim and have also described it as “misconceived”.
Mike has contacted the Housing Minister Carl Sargeant and has also spoken to numerous representatives at PC&R.
In a letter to the Housing Minister Carl Sargeant, Mike says: “According to their website ‘Pembrokeshire Care & Repair is a not-for-profit charitable organisation dedicated to assist older and or disabled people to remain in their own homes in comfort, safety and security’. Whereas my parents have been left with a bathroom (which my parents have paid for) which is dangerous, illegal, and not fit for purpose. Pembrokeshire Care and Repair deny liability”.
In an email sent to PC&R Chairman David Bryan, Mike writes: “As an aide memoire, allow me to point to the more egregious half-truths, prevarications, and falsehoods contained in the PC&R letter dated October 11.”
One of the main half-truths is: ‘Your parents consider that the contractor’s works were defective’.
“This fails to mention the critical fact that three independent professional reports, one of which includes the Bullock Electrical Engineers’ report commissioned by Pembrokeshire Care and Repair, have condemned the works.
“Moreover the letter fails to mention – an especially important omission given the profile of the users, and PC&R’s mandated role as protectors of the elderly – the fact that all three professional reports posit in the clearest possible terms that the works, as well as being defective, are also both dangerous and illegal; and should be rectified immediately.
Another half-truth is: ‘The contractor offered to remedy the alleged defects’.
On the matter of the contractor offering to remedy the alleged defects, Mike commented: “Firstly, the ‘alleged defects’ as the letter puts it, are not ‘alleged’. They are attested to by three independent specialist reports – including the Bullock Electrical Engineering report commissioned by PC&R. “Moreover, as you of course know, the contractor’s ‘offer’ referred to, was an eventual; partial; and completely unsatisfactory concession. To wit: Paul Rogers stormed out of the initial meeting with my brother and Scott Nash on October 26, 2012 – and had to be called back by Mr Nash. Paul Rogers subsequently flatly refused in his email, dated October 31, 2012, to rectify the faults identified in the albeit comprehensively and dangerously omissive PC&R snagging list – itself only provided by Scott Nash after the chance intervention of my brother Peter Hughes”.
Mike adds: “However, in the intervening months, far from the claim being properly ‘investigated’ by the insurers – with whom we repeatedly sought, but were denied contact – PC&R were in the process of denying the legitimacy of my parents’ claim, based on provable and wilful falsehoods.
“It is a criminal offence to knowingly make a false insurance claim. Logic dictates that it must also be a criminal offence to knowingly, and falsely, deny a legitimate insurance claim – and in particular, where the wrongful denial not only causes loss; but also places the frail and elderly in danger.
“Whilst it is certain that a civil tort has been committed, I therefore intend to clarify with the police, as to whether the wrongful denial of a legitimate professional negligence claim, through deliberate falsehood, is a criminal offence”.
The letter sent on October 11 also says that the works would be monitored and inspected, but this is contrary to another letter sent on May 9 which says the work was not inspected.
The police have also been made aware of this issue.
Tina Mills, the Agency Manager said:-“Pembrokeshire Care & Repair is a local charitable, not for profit organisation which aims to provide advice, support and assistance to older or disabled persons to carry out repairs, adaptations or improvements to their homes.
“In the past year it has provided a range of services to over 1650 people.
“Customers who told us that they were very satisfied or satisfied with the services provided by Care & Repair – 98% those who would recommend Care & Repair to others –98% and who were satisfied with the standard of work carried out in their homes – 97%.
“We regret that Mr & Mrs Hughes feel that they did not receive the appropriate level of service nor satisfactory completion of the work undertaken.
“We are keen to resolve the issue; the contractor who undertook the work has offered to return to remedy an identified list of defects,
“The electrical sub-contractor who undertook the electrical work has also offered to return to remedy the identified defects.
“The contractor has offered to pay the costs of an electrical contractor of the family’s choosing to remedy the electrical defects
“The contractor has also agreed to participate in mediation, as originally requested on behalf of Mr & Mrs Hughes.
“All of these offers have been rejected.
“Cllr David Bryan, Chair of Pembrokeshire Care & Repair has also visited Mr & Mrs Hughes to discuss their complaint”.
News
Wife and lover jailed for plot to murder husband to continue affair
A WOMAN and her lover have been jailed after conspiring to murder her husband of ten years so they could continue their affair.
Michelle Mills and Geraint Berry, both aged 46, were each sentenced to 19 years’ imprisonment at Swansea Crown Court after a jury found them guilty of plotting to kill Christopher Mills in a plan intended to make his death appear as a suicide.
The conspiracy was uncovered after Mr Mills, 55, an ex-serviceman, fought back during a late-night ambush at a caravan the couple were staying in at Cenarth, Carmarthenshire, on Friday, September 20, 2024.
Berry, assisted by Steven Thomas, forced entry into the caravan armed with imitation firearms, gas masks and cable ties. A pre-prepared suicide note falsely purporting to have been written by Mr Mills was later recovered by police.
The attack failed when Mr Mills defended himself, managing to disarm the intruders and forcing them to flee on foot.
Armed response officers, police dog units and the National Police Air Service were deployed. Berry and Thomas were arrested shortly afterwards after being spotted hiding in bushes by a police helicopter.

The incident was initially reported to Dyfed-Powys Police by Michelle Mills, who claimed to be unaware of any motive for her husband to be targeted. At first, officers treated the matter as an aggravated burglary.
However, detectives quickly became suspicious.
Detective Inspector Sam Gregory, of Ceredigion CID said: “We had a report of two masked men attempting to gain access to a caravan and assaulting the owner. On the surface, it appeared the case would be fairly straightforward.
“However, when Berry and Thomas were searched, officers found gas masks, imitation firearms and, most disturbingly, a typed suicide note said to have been written by Christopher Mills.”

The investigation was escalated to CID, where digital forensic enquiries uncovered extensive communication between Mrs Mills and Berry revealing a long-running affair and detailed plans to murder her husband.
Messages exchanged from August 2024 onwards showed the pair discussing multiple methods of killing Mr Mills, including suffocating him while he slept, overdosing him on sleeping tablets, poisoning his food with antifreeze or foxglove, and staging an explosion in his car.
Berry also contacted an associate asking how to obtain a firearm with a suppressor and how to make a vehicle explode when the ignition was started.
The court heard there were two aborted attempts to ambush Mr Mills at the caravan on August 28 and 29, with Berry injuring his knee during one failed attempt.
On the third attempt, Mrs Mills told Berry she would encourage her husband to drink alcohol so he would fall asleep. Messages showed Berry informing her he had arrived at the holiday park moments before the attackers burst into the caravan.

Immediately after the men fled, Mrs Mills sent Berry messages urging him to escape, delete communications and expressing affection, despite her husband having just been assaulted.
Mrs Mills was later arrested at her home in Maes Ty Gwyn, Llwynhendy. Despite denying involvement, she told an arresting officer she would be “going to jail for this”.
DI Gregory said: “From start to finish, Mrs Mills denied any involvement. She initially claimed she did not know the attackers, and later said she believed the messages were just fantasy.
“At no point did she attempt to stop Berry or tell him she did not want the plans to go ahead. Her only concern was not getting caught.”
Sentencing the pair, Mr Justice Nicklin said the plot involved “significant planning and premeditation”, despite being “poorly executed”, and placed Mr Mills’ life at genuine risk.
The court heard victim impact evidence describing how the attack had “pretty much ruined” Mr Mills’ life, leaving him suffering flashbacks and long-term psychological harm.

Mrs Mills was also sentenced to 18 months’ imprisonment for perverting the course of justice, to be served concurrently with her 19-year sentence. Berry received a concurrent 18-month sentence for possession of an imitation firearm.
Steven Thomas, aged 47, of Clos Coffa, Clydach, was found not guilty of conspiracy to murder but had previously admitted possessing a firearm with intent to cause Christopher Mills to believe unlawful violence would be used against him. He was sentenced to 12 months in custody, with time already served on remand taken into account.
The judge said there had been an element of coercion or exploitation by Berry in relation to Thomas, who expressed remorse for his actions.
DI Gregory added: “It is easy to focus on the dramatic details of this case and forget there is a real victim. Mr Mills’ life was genuinely at risk, and the person he should have been able to trust the most was behind the plot.
“He has shown remarkable strength and courage throughout this investigation, and I hope he can now move forward and begin to process what he has endured.
“Despite their claims that this was fantasy, the evidence showed the conspiracy was real, calculated and repeated. Mills and Berry showed no remorse for the devastation they caused.”
Crime
Milford Haven man denies child sex charges as trial date set

A MAN originally from Milford Haven has pleaded not guilty to a series of sexual offences involving a child after recently moving to Cornwall.
James Kershaw, aged 45, formerly of Milford Haven and now living in Quethiock, Cornwall, appeared in court on Friday (Dec 19), where he denied all four sexual charges put to him.
The hearing was his first Crown Court appearance in the case, during which a trial date was fixed for October 5.
Kershaw was allowed to remain on bail under strict conditions, including that he must have no contact with any prosecution witnesses.
Kershaw appeared via video link from his solicitor’s office in Cornwall. The judge described this as “a very generous decision by the listings officer” and said it had “presumably been arranged due to the distance from you to the court”.
Allegations denied
The charges relate to alleged incidents said to have taken place in Liskeard, Cornwall, between October 26 and November 1, 2023.
Kershaw is accused of engaging in sexual communication with a child under the age of 16 and of causing a child aged 13 to watch sexual activity. He also faces two allegations of causing or inciting a girl aged 13 to engage in sexual activity of a non-penetrative nature on separate dates.
In addition, Kershaw is charged with two counts of breaching a Sexual Harm Prevention Order imposed by Derby Crown Court in May 2022. These allegations include the use of an undisclosed Facebook account and the deletion of messages, both of which are said to be prohibited under the terms of that order.
Kershaw denies all allegations.
The court ordered that Kershaw may remain on bail pending trial, subject to conditions including a strict ban on contacting any witnesses.
The complainant’s identity is protected by law under the Sexual Offences (Amendment) Act 1992.
The case is due to return to court when the trial begins in October.
Community
Craig Flannery appointed as new Chief Fire Officer
MID AND WEST WALES FIRE SERVICE LEADERSHIP CHANGE
MID and West Wales Fire and Rescue Service has announced the appointment of Craig Flannery as its new Chief Fire Officer, with effect from Monday, December 15, 2025.
Mr Flannery has served with the Service for more than twenty years, progressing through a wide range of middle management and senior leadership roles across both operational and non-operational departments.
During his career, he has been closely involved in strengthening operational delivery, risk management and organisational development. His work has included leading innovation in learning and development, overseeing the Service’s On-Call Improvement Programme, and driving investment in key enabling functions such as workforce development and information and communication technology.

The appointment followed a rigorous, multi-stage recruitment process led by Mid and West Wales Fire and Rescue Authority. Candidates were assessed through structured interviews, strategic leadership exercises and scenario-based assessments designed to test operational judgement, organisational vision and the ability to lead a modern fire and rescue service.
External professional assessors were also engaged to provide independent scrutiny, ensuring the process met high standards of fairness, transparency and challenge.
Mr Flannery emerged as the strongest candidate, demonstrating clear strategic leadership capability, detailed organisational knowledge and a strong commitment to community safety and service improvement.
Councillor John Davies, Chair of Mid and West Wales Fire and Rescue Authority, said: “Craig brings a deep understanding of our Service and a clear vision for its future. His appointment will strengthen our ability to innovate, support our workforce and deliver high-quality protection for the communities we serve.
“As we navigate a rapidly changing landscape, Craig’s experience in driving innovation and organisational development will be invaluable in helping us adapt and transform for the future.”
Commenting on his appointment, Mr Flannery said: “It is a privilege to lead this outstanding Service. I am committed to supporting our people, strengthening partnerships and building on the strong foundations already in place.
“As the challenges facing fire and rescue services continue to evolve, we must modernise and innovate, ensuring we have the skills, technology and capability needed to meet the needs of our communities. I look forward to working with colleagues and partners across Mid and West Wales to deliver a resilient, progressive Service that keeps people safe and places our staff at the heart of everything we do.”
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