News
NatWest branches to close across the county
THERE are more bank closures expected across the county following an announcement by RBS this morning (Dec 1) that NatWest will be closing branches in Milford Haven, Narberth, Pembroke and Cardigan.
The Pembroke branch closes on May 21 next year, with Cardigan shutting on May 30, Milford Haven on June 21 and Narberth on June 28.
In total, 259 branches are closing across the UK, with a loss of 680 jobs.
RBS have cited the increasing trend of online banking as the main reason behind the decision.
A spokesperson for the banking group said: “The way people bank with us has changed radically over the last few years: since 2014, the number of customers using our branches across the UK has fallen by 40%.
“During the same period mobile transactions have increased by 73%; and in the first half of 2017, there were 1.1 billion mobile and online transactions carried out by our customers: an increase of 41% since 2014.”
In Milford Haven, the announcement follows the recent closures of HSBC and Lloyds Bank. The closure means that Barclays is now the only remaining high street branch in Hamilton Terrace.
Stephen Crabb MP said: “NatWest customers in Milford Haven will feel deeply let down by this decision. Although more and more banking services are moving online, many customers still prefer the face-to-face interaction of going to their local branch. It is some comfort that NatWest customers can pay money in, take money out and check balances in the local Post Office, but it is still very disappointing to know NatWest is leaving Milford.
“There is currently a flight of banks from smaller town centres all across Britain as they seek to cut their costs and move more services online. Given the important role they play for local communities, there is a big question here about what kind of branch network will be left in rural areas in years to come. I have written to the Chief Executive of NatWest to express my concern about this and seek clarification of how they intend to treat the staff currently working at the Milford Haven branch. I hope there will no compulsory redundancies.”
Mike Cherry, Federation of Small Businesses (FSB) National Chairman, said: “Bank branches are still vital to local economies up and down the country. Many local business communities will be disappointed to hear they are losing their bank branch today.
“Almost all of our members are using online banking. However, small firms still hugely value the in-person support they receive at branches, particularly when it comes to completing complex transactions and making big financial decisions. For many, these are relationships that have built up over years.
“In areas of the country still blighted by poor broadband, accessing online banking is a challenge. What’s critical is that small business owners that rely on bank branches are provided with suitable alternatives well before closures happen. What we can’t have is banks shutting branches on a whim, especially at a time when plans are afoot that may diminish our cash machine network in future.
“Access to cash is a big issue here. Cash is still critical to trade in thousands of our towns and villages, especially in tourist hotspots and rural areas. More and more small firms are accepting card payments but that comes with costs they’re forced to absorb. Equally, many have customers that only deal in cash.”
FUW President Glyn Roberts said: “The closure of those 20 banks will have a detrimental effect on the towns, as they serve not only villages but many of the neighbourhoods in surrounding areas, as well as providing employment to local people.
“These banks are 70% owned by the UK taxpayer, so we have to ask why are there no conditions to the bailout that guarantees access to such services. It is clear that Governments must do more for rural Wales.”
In addition the FUW is concerned that internet banking is still not option in all rural areas across Wales as many people will not have an appropriate internet connection- if they have a connection at all, and others may be worried about banking online for cyber security reasons.
“We have run cyber security workshops in co-operation with Barclays bank over the past few months, which should help our members become more savvy internet bankers, however the problem of internet access remains a huge problem for these rural areas.
“With more and more rural services and businesses being closed down, we must also acknowledge that it is becoming less and less attractive for young families and indeed business owners to remain in rural areas.
“If the problem of rural depopulation is not addressed with some urgency it could have severe consequences for our rural communities and with that also our rural economy.
“It is clear that if we want to ensure that Wales develops its full potential in being a rural economic powerhouse, we must make it attractive for working families to stay and also encourage vital services like business banking to remain available.”
Eluned Morgan AM said: “The news that 8 NatWest branches will be closing in my region is extremely concerning when economic conditions are so tough. For a bank, owned in the main by tax-payers, this is a terrible decision that will have a big impact on some of my most rural communities.
“I have already written to the Cabinet Secretary for the Economy, Ken Skates over closures by other banks and will be speaking with him in the coming days to speak up for towns like Narberth, Pembroke and Milford Haven who are directly affected by this latest announcement.”
Paul Davies AM added: “I’m very disappointed that yet another bank will be closing its doors to a community in Pembrokeshire. Whilst I accept that the face of modern banking has changed somewhat over the years, there is still a need for banks to have a high street presence, so that vulnerable and less mobile customers are able to access their banking facilities.
“Families and businesses in rural areas across Wales will particularly suffer because these communities don’t always have a suitable internet connection. Therefore, it’s important that banking provisions are made suitably available to rural communities and I will of course be raising these issues with NatWest at the earliest opportunity.”
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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