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Mixed experiences for local Persimmon buyers

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Troubled play area: Persimmon and Pembrokeshire County Council are 'in discussion' about ownership

LAST WEEK, we reported on an unhappy new build owner who claims to have over 80 issues with their Persimmon property.

We asked homeowners on Martello Park if they were happy with their build and if they had experienced any issues which were similar to Mr Harris’.

We had many responses from homeowners who have bought a Persimmon property.

MIXED EXPERIENCES AT MARTELLO PARK

Many of those who contacted us said they were happy with their purchase.

Leanne Panton said: “We live in one of the firsts ones built; so about 4 years old now and we’ve had no problems at all. Absolutely fine.”

Barry Minshull also said he was happy with his purchase on the estate: “Very happy with our house any issues we may have had have been sorted within an acceptable time frame so we are very happy with our new build.”

Bridie Harrison also agreed: “We are very happy with our house in martello park. We have had no problems and nothing is too much if you ask someone to come give you a hand with something, and we have had the same people doing hobbles for us as well which have also been good work.”

However, one resident, who did not wish to be named, said Mr Harris’ experience was similar to hers.

The resident said: “They ignore emails and when you call. You leave messages but don’t get responses for weeks or months. I moved in December 2016 had over twenty faults.

“We had a leak in the bathroom that came through living room which ruined flooring. A carpenter put a nail through pipework when put on skirting boards. There was a faulty weld on pipes and fittings missing from the back of toilet which led to water coming all over bathroom floors gradually.

“Patio doors were not fixed correctly you could see outside through gaps. Drains were at 45 degree angles in the garden and above ground level. Wobbly slabs placed on exterior front and back. Cracks down walls to name the worst.

“I know neighbours in the same row have had many more issues too. For example, live electric cables dangling behind walls and not connected to sockets. Leaking showers etc.

“We have been in nearly two years and not all issues have been sorted. The site manager signed off the snagging list as complete even though it isn’t complete and we are not first he’s done this to.

“Persimmon customer care won’t answer emails or calls so have had to fork out money to sort issues ourselves or just live with the way it is.

“You have to look at the number of houses for sale on the estate that are not even three-years-old to know people are not happy. It’s disgraceful.

“I have heard of professional builders walking off-site as they are told they are too good at their work. They want speed not accuracy… complete shambles.”

PROBLEMS AT CLOVERFIELDS, MILFORD HAVEN

Persimmon has also come under scrutiny at their Cloverfields development in Milford Haven, where residents are disappointed by the lack of completion on the site.

An anonymous homeowner has told The Herald that the main road leading into the estate is still left unfinished despite living there for nearly five months.

Speaking to us, they said: “We were one of the last residents on the estate, purchasing our property back in June 2018, and yet the main road still remains unfinished.

“Five months later, the estate still resembles a building site, with building materials and metal fences still visible throughout the development yet there is no building work taking place.

“We were promised off-road parking, but we can’t use this as it is still blocked. Cars are parking anywhere they can which is causing massive issues and blocking some parts of the estate.”

Our source added that several attempts have been made to get a completion date for the outstanding work, however calls, emails and voicemails to the customer service team have not been answered.

When we presented these complaints to Persimmon Homes, a spokesperson said: “There has been a delay with finishing the roads and drainage at our Cloverfields development, which was in respect of ensuring the drainage works were passed by Welsh Water ahead of any surfacing works. We apologise for any inconvenience.

“We are pleased to report that a programme of works has been established with our groundworks contractor. Work is due to start at the end of November and finished by the Christmas break.”

Another controversy on the estate surrounds a play park, which has recently been boarded up.

Locals have been told that the park is inaccessible because of vandalism, but our source tells us that the ‘supposed vandalism’ is in fact just a broken swing.

They added: “There are rumours around the estate that the park has been boarded up in an attempt to remove it and take it to the However, Persimmon site in Pembroke to help them sell those houses.”

Persimmon said that they were in talks with Pembrokeshire County Council in regards to the play park in a statement to the Herald: “The play area at Cloverfields has been secured following a couple of instances of vandalism.

“There is currently a reluctance by Pembrokeshire County Council to adopt the play area. We are in discussions with the council about this and, when this happens, the park will be reopened and maintenance will fall within their remit.”

In response, Pembrokeshire County Council told us: “This play area is situated on a private housing estate.

“It is, therefore, the responsibility of the developer of the estate – not the local authority- to maintain the play area.”

Entertainment

What’s not to love about Prince Nathaniel of Neyland?

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VAIN, enthusiastic, dramatic and utterly loveable, Prince Nathaniel of Neyland is set to steal hearts on the Torch Theatre stage this festive season in Rapunzel.

Played by the charismatic Harry Lynn, the flamboyant prince is the sort of pantomime hero audiences can’t help but cheer on, even when he is wildly out of his depth. From the moment he steps on stage, Prince Nathaniel is determined to help Rapunzel at every possible turn – even if bravery doesn’t always come naturally.

Describing the role as “wonderfully silly, enthusiastic, and a big-hearted comedic hero,” Harry says Prince Nathaniel is “the epitome of royal bravery,” striking his dramatic “Prince Pose” whenever the moment allows.

“But in reality, he’s often nervous, dramatic, and hilariously out of his depth,” Harry explained. “He’s pampered, easily flustered, and very vain about his hair – to the point where a haircut at Belinda’s salon becomes a full-on event. Beneath all the bravado, though, he’s loyal, caring, and absolutely determined to do the right thing, especially when Rapunzel needs him.”

Harry, who trained at the Royal Welsh College of Music and Drama, believes audiences will quickly fall for the prince’s perfectly imperfect charm.

“He’s confident but clueless, brave but squeamish, and always trying his best,” he said. “And when it really counts, he genuinely steps up. Whether he fully saves the day… well, this is a pantomime, so every hero needs a little help. Let’s just say he plays an integral part in Rapunzel’s fairytale ending.”

A familiar face to panto fans, Harry has just completed a run as Hunk/Scarecrow in The Wizard of Oz at Aberystwyth Arts Centre and says the festive season is his favourite time of year to perform.

“Panto season is pure joy – loud audiences, lots of laughter, plenty of improvisation, and that special festive atmosphere where anything can happen,” he said. “It’s a theatre experience like no other and the perfect way to celebrate Christmas.”

Prince Nathaniel, however, rarely has a quiet moment on stage. He is chased, sprayed, gunged, electrocuted, bashed in the face, tangled in a complicated ladder sequence – and faints, falls, panics, poses and hides behind Belinda whenever fear takes over.

“It’s a lot,” Harry laughed. “The challenge is keeping the comedy big and bold while still maintaining his charm. Having the Prince arrive in full regal mode, only to be sprayed in the face and gunged by Belinda, is peak panto chaos – huge fun to perform and, hopefully, even more fun to watch.”

Rapunzel – the hair-raising adventure runs at the Torch Theatre from Saturday, December 6 to Sunday, December 28. A Relaxed Environment performance takes place on Saturday, December 13 at 2:00pm, with a BSL-interpreted performance on Tuesday, December 16 at 6:00pm.

Tickets are priced at £24.50, £20.00 concessions, or £78.00 for a family ticket. For more information or to book, visit www.torchtheatre.co.uk or call the Box Office on (01646) 695267.

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Crime

Cowboy builders jailed after years of bullying and fraud against homeowners

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A FATHER and son who preyed on homeowners across south and west Wales — many of them elderly or in poor health — have been jailed after a court heard how they used intimidation and deception to extract huge sums of money for unnecessary and badly executed building work.

Jim Janes and his son, Thomas James, ran a long-running roofing scam that left dozens of victims facing financial hardship, unfinished homes and costly repair bills.

Swansea Crown Court heard the pair routinely targeted householders with minor repair needs before escalating jobs into major works, demanding ever-increasing payments once roofs had been stripped or damaged.

When questioned or challenged, the defendants became aggressive, leaving victims feeling frightened and pressured into paying. In one case, a homeowner was threatened unless money was handed over.

Passing sentence, Judge Catherine Richards said the defendants showed a “cruel disregard” for the impact of their actions and deliberately manipulated vulnerable people for financial gain.

She told the court the offending was driven by greed and a willingness to exploit those least able to protect themselves.

The court heard the fraud continued for more than five years, during which the defendants traded under multiple business names, changed contact details, and used different bank accounts in an effort to avoid detection.

Lee Reynolds, prosecuting, said the pair often dismantled roofs without consent and left properties exposed to the weather, effectively forcing customers to comply with their demands or face further damage to their homes.

Many victims were in their sixties, seventies and eighties, with some paying tens of thousands of pounds. One homeowner lost £100,000.

Independent experts later found that much of the additional work charged for was unnecessary and that the workmanship carried out was of poor quality. In some cases, jobs were left incomplete, requiring extensive remedial work.

Victims told the court how they had been left anxious, ashamed and financially stretched, with some forced to borrow money or remortgage their homes to cover the costs.

Jim Janes, 55, and Thomas Michael Jim James, 37, both of Llangadog, Carmarthenshire, had previously pleaded guilty to fraudulent trading.

In mitigation, the court heard Janes had worked in the building trade for much of his life, while James was said to have played a lesser role in the operation. However, the judge rejected claims that either man bore reduced responsibility.

Sentencing both men to eight years in prison, Judge Richards said they had acted ruthlessly and without any regard for the harm caused to their victims.

Both defendants will serve 40 per cent of their sentences in custody before being released on licence.

A further hearing will be held on Thursday (May 22) next year to consider confiscation proceedings and the imposition of serious crime prevention orders.

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Crime

Cocaine dealers jailed after flooding Aberystwyth streets with drugs

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TWO men who supplied cocaine in Aberystwyth have been jailed after police seized large amounts of cash, drugs and weapons during coordinated raids.

Luke Hutton, aged 25, and Lee Mark Walsh, 37, were sentenced at Swansea Crown Court after admitting possession of cocaine with intent to supply and possessing criminal property.

The court heard that police attended Walsh’s flat in Aberystwyth on Thursday (Nov 14) to execute a search warrant. Officers saw several people outside the address, including both defendants. When police approached, Walsh remained at the property while Hutton attempted to flee but was quickly detained.

Walsh, of Yr Hafan, Aberystwyth, was found with cannabis, £160 in cash and a mobile phone. Hutton, of Corporation Street, Aberystwyth, was carrying £8,795 in cash and a phone.

During a strip search in custody, officers recovered a wrap of white powder concealed on Hutton. Further searches uncovered £850 in cash laid out on Walsh’s bed, five mobile phones, a silver knuckleduster and a large kitchen knife hidden beneath the bed.

Police also recovered scales with white powder residue, a bank card contaminated with drug traces, and a further bag of white powder elsewhere in the flat. At Hutton’s address, officers found £1,060 in cash, bicarbonate of soda and empty snap-seal bags, consistent with drug preparation.

Prosecutor Dean Pulling told the court both men were clearly involved in drug supply for financial gain.

Walsh also admitted possession of an offensive weapon and possession of cannabis. He has previous convictions for cannabis offences and failing to comply with a drugs test.

Hutton has a longer record, including offences involving communications, driving matters, domestic abuse and breaching a restraining order.

Mitigating for Walsh, Ryan Bowen said the defendant had experienced a troubled childhood, moving schools frequently, and had struggled with cannabis use from a young age. He said Walsh had shown a strong work ethic and hoped to pursue barbering on release.

Jon Tarrant, representing Hutton, said his client had been heavily addicted to cocaine and that drug use had dominated his life, contributing to the breakdown of relationships, including contact with his two young children.

Sentencing, Judge Vanessa Francis said both men had been involved in dealing with the expectation of making “significant financial gain”.

Addressing Hutton, she said: “You told the author of the pre-sentence report that when your benefits stopped, you ‘did what you had to do’. This court will do what it has to do to take off the streets those who spread the misery of drug supply.”

After reductions for guilty pleas, Hutton was jailed for three years and Walsh for 32 months. Both will serve up to half of their sentences in custody before being released on licence.


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