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Mixed experiences for local Persimmon buyers

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Troubled play area: Persimmon and Pembrokeshire County Council are 'in discussion' about ownership

LAST WEEK, we reported on an unhappy new build owner who claims to have over 80 issues with their Persimmon property.

We asked homeowners on Martello Park if they were happy with their build and if they had experienced any issues which were similar to Mr Harris’.

We had many responses from homeowners who have bought a Persimmon property.

MIXED EXPERIENCES AT MARTELLO PARK

Many of those who contacted us said they were happy with their purchase.

Leanne Panton said: “We live in one of the firsts ones built; so about 4 years old now and we’ve had no problems at all. Absolutely fine.”

Barry Minshull also said he was happy with his purchase on the estate: “Very happy with our house any issues we may have had have been sorted within an acceptable time frame so we are very happy with our new build.”

Bridie Harrison also agreed: “We are very happy with our house in martello park. We have had no problems and nothing is too much if you ask someone to come give you a hand with something, and we have had the same people doing hobbles for us as well which have also been good work.”

However, one resident, who did not wish to be named, said Mr Harris’ experience was similar to hers.

The resident said: “They ignore emails and when you call. You leave messages but don’t get responses for weeks or months. I moved in December 2016 had over twenty faults.

“We had a leak in the bathroom that came through living room which ruined flooring. A carpenter put a nail through pipework when put on skirting boards. There was a faulty weld on pipes and fittings missing from the back of toilet which led to water coming all over bathroom floors gradually.

“Patio doors were not fixed correctly you could see outside through gaps. Drains were at 45 degree angles in the garden and above ground level. Wobbly slabs placed on exterior front and back. Cracks down walls to name the worst.

“I know neighbours in the same row have had many more issues too. For example, live electric cables dangling behind walls and not connected to sockets. Leaking showers etc.

“We have been in nearly two years and not all issues have been sorted. The site manager signed off the snagging list as complete even though it isn’t complete and we are not first he’s done this to.

“Persimmon customer care won’t answer emails or calls so have had to fork out money to sort issues ourselves or just live with the way it is.

“You have to look at the number of houses for sale on the estate that are not even three-years-old to know people are not happy. It’s disgraceful.

“I have heard of professional builders walking off-site as they are told they are too good at their work. They want speed not accuracy… complete shambles.”

PROBLEMS AT CLOVERFIELDS, MILFORD HAVEN

Persimmon has also come under scrutiny at their Cloverfields development in Milford Haven, where residents are disappointed by the lack of completion on the site.

An anonymous homeowner has told The Herald that the main road leading into the estate is still left unfinished despite living there for nearly five months.

Speaking to us, they said: “We were one of the last residents on the estate, purchasing our property back in June 2018, and yet the main road still remains unfinished.

“Five months later, the estate still resembles a building site, with building materials and metal fences still visible throughout the development yet there is no building work taking place.

“We were promised off-road parking, but we can’t use this as it is still blocked. Cars are parking anywhere they can which is causing massive issues and blocking some parts of the estate.”

Our source added that several attempts have been made to get a completion date for the outstanding work, however calls, emails and voicemails to the customer service team have not been answered.

When we presented these complaints to Persimmon Homes, a spokesperson said: “There has been a delay with finishing the roads and drainage at our Cloverfields development, which was in respect of ensuring the drainage works were passed by Welsh Water ahead of any surfacing works. We apologise for any inconvenience.

“We are pleased to report that a programme of works has been established with our groundworks contractor. Work is due to start at the end of November and finished by the Christmas break.”

Another controversy on the estate surrounds a play park, which has recently been boarded up.

Locals have been told that the park is inaccessible because of vandalism, but our source tells us that the ‘supposed vandalism’ is in fact just a broken swing.

They added: “There are rumours around the estate that the park has been boarded up in an attempt to remove it and take it to the However, Persimmon site in Pembroke to help them sell those houses.”

Persimmon said that they were in talks with Pembrokeshire County Council in regards to the play park in a statement to the Herald: “The play area at Cloverfields has been secured following a couple of instances of vandalism.

“There is currently a reluctance by Pembrokeshire County Council to adopt the play area. We are in discussions with the council about this and, when this happens, the park will be reopened and maintenance will fall within their remit.”

In response, Pembrokeshire County Council told us: “This play area is situated on a private housing estate.

“It is, therefore, the responsibility of the developer of the estate – not the local authority- to maintain the play area.”

 

Crime

Trial by jury protest planned outside Cardiff Crown Court

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Campaigners say the proposed reforms would weaken one of the public’s oldest legal protections

CAMPAIGNERS will demonstrate outside Cardiff Crown Court on Monday (May 18) in protest against government proposals which they say would severely restrict the right to trial by jury.

Local activist Roz Royson said she will join other campaigners outside the court between 11:00am and 4:00pm, handing out leaflets and speaking to members of the public.

The protest forms part of a wider national day of action organised by the Jury Alliance, with demonstrations planned outside around 30 crown courts across England and Wales.

Campaigners argue that trial by jury is a fundamental safeguard in the justice system and should not be removed or heavily restricted.

Ms Royson said: “This government’s current plan to get rid of trial by jury is relevant to every person affected by the rule of law here in the UK.

“There was an overwhelmingly positive response outside the court last time we were there. People in the street, when they learn about the plan, are outraged that the government intends to almost entirely do away with jury trials.”

The campaigners say they hope to raise public awareness and build opposition to the proposals, which they believe are “passing all too easily” without enough scrutiny.

The demonstration will take place outside Cardiff Crown Court tomorrow.

 

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Community

HaverHub secures place on Cwmpas growth programme

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HAVERHUB has been accepted onto a one-year Cwmpas Growth Programme as it looks to strengthen its long-term future.

The community venue, based at the former Post Office site in Haverfordwest, said it will receive specialist support from Huw and Cathy at Cwmpas, an organisation which works with social enterprises and community groups across Wales.

The announcement comes after a difficult period for many community venues, with rising costs, financial pressures and the challenge of keeping spaces open, affordable and accessible.

HaverHub said the programme would help it build stability, support its team and volunteers, strengthen the business side of the organisation and protect what the community has already created.

A spokesperson said: “From a derelict old Post Office site to a busy and much-loved community hub, HaverHub has been built through volunteer effort, local talent, creativity and community belief.

“It truly belongs to the community that made it happen.”

The venue has hosted local groups, businesses, performers and events over the years, becoming a place where people can meet, celebrate and connect.

HaverHub said public consultation carried out two years ago had helped secure planning consent for the next stages of development.

The team also said it was looking forward to welcoming new members this year, alongside the return of some familiar faces.

The spokesperson added: “Thank you to everyone who has contributed ideas, skills, encouragement or simply used the space over the years. HaverHub would not exist without you.”

 

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Climate

Free film screening to examine climate and nature risks

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Public invited to Letterston event followed by local discussion

A FREE public screening of The People’s Emergency Briefing will take place at Letterston Memorial Hall on Friday, May 29, at 7:00pm.

Doors open at 6:30pm, and the event will be introduced by Dr Sarah Beynon of The Bug Farm.

The screening is being hosted by Transition Bro Gwaun, a North Pembrokeshire grassroots organisation which works to help communities move towards a more sustainable future.

The 50-minute film has been adapted from the National Emergency Briefing, held at Westminster Central Hall in November 2025, where more than 1,200 MPs, peers and leaders from business, culture, faith, sport and the media gathered to hear from experts on climate and nature risks.

Introduced by Chris Packham CBE, the briefing examined the implications of climate and nature breakdown for food security, public health, infrastructure, the economy and national security. It also set out evidence-based actions aimed at reducing those risks.

The People’s Emergency Briefing was launched nationwide in April and is now being screened in communities across the UK. Organisers say more than 300 showings have already taken place, with around 1,000 scheduled during the summer.

As well as the Letterston event, further screenings are planned for Solva and Cardigan in June.

Transition Bro Gwaun said the screening comes at a time when severe weather and higher rainfall are making communities in Pembrokeshire more vulnerable. November and December 2025 saw flooding affect several areas, with the Met Office confirming rainfall was more than 50% above average during the period.

The group also warned that dry periods can create other risks, including wildfires on heathland, which can damage important habitats and wildlife.

After the film, attendees will be invited to take part in a structured discussion about the issues raised and what they may mean locally.

Henry Tufnell MP, Pembrokeshire county councillors and town and community councillors from across the county have been invited to attend.

Tom Latter, trustee at Transition Bro Gwaun, said: “TBG welcomes the opportunity to host one of many Emergency Briefing events around the UK, addressing the climate and nature crisis.

“Co-ordinated restorative action is urgently needed, and understanding of the urgency for honest commitment to resilience planning from all branches of society.”

Tickets are free and refreshments will be provided. The event takes place at Letterston Memorial Hall, SA62 5RY.

 

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