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Scammers trying to take advantage of cornavirus outbreak

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PEMBROKESHIRE residents are being warned to be on their guard against a series of scams attempting to take advantage of the coronavirus outbreak.

Miracle cures, bogus testing kits and counterfeit hand sanitiser are just some of the coronavirus or Covid-19 themed scams being reported nationally.

Whilst no direct reports have been received yet, Pembrokeshire Trading Standards and Dyfed-Powys Police are warning everyone to be on their guard and to look out for vulnerable friends and family who may be targeted.

Scammers are exploiting the coronavirus situation, dressing up familiar old scams to make them appear credible.

Tactics are employed by phone, mail, on the doorstep and online. Some examples include –

Online

  • Bogus World Health Organisation (WHO) emails seeking personal information and delivering malware to corrupt your data.
  • Payment for a list of infected people in your area where you may be required to pay by bitcoin or asked to click on a link which delivers malware

Holiday Refunds

  • Fake websites to claim holiday refunds

Counterfeit Goods

  • Counterfeit or poor quality hand gel and face masks that will not provide the protection they claim

Donations

  • Bogus charities seeking donations for victims of Covid-19
  • Donations for a Covid-19 vaccine

Phone

  • Calls to piper lifeline users that they owe money
  • Criminals claiming to be your bank or utility company

Miracle Cures & Supplements

  • Miracle cures or other health supplements that claim to treat or prevent the virus.

Doorstep

  • Offers to shop and collect medicines, with thieves taking upfront cash payments and not being seen again.
  • Handing over bank cards with pin numbers and personal details resulting in substantial money loss.

Loan Sharks

  • Illegal money lenders prey on people’s financial hardship, charging extortionate interest rates and fees and threats of violence. Report it to the Illegal Money Lending Unit tel. 0300 123 3311 or email [email protected]

Businesses have also been targeted by bank mandate fraud –

  • Emails seeking urgent payment due to cash flow problems,
  • False claims of changes to bank account details in an attempt to pay the scammer instead
  • Third parties claiming to act on behalf of employees incapacitated by the virus

Sandra McSparron, Lead Trading Standards Officer at Pembrokeshire County Council, said: “The list is endless – scammers have no limits, no morals, no scruples – they just want to profit”

“This is a difficult time for everyone, especially vulnerable people who are self-isolating or shielding”.

“Simple acts like keeping in touch by phone or online can make all the difference. Seek advice and support if you or someone you know is concerned about any suspicious contact.”

Cllr Cris Tomos, Cabinet Member for the Environment, Public Protection and Welsh language, added: “It is a very sad but unfortunate fact of life that scammers will try to take advantage of any situation they can to try to get their hands on people’s money.

“We know there are such scams linked to coronavirus being circulated so please follow the advice of our Trading Standards Team and be very wary of unsolicited calls emails, etc and protect yourself and your family from these criminals who are preying on extra vulnerabilities at this time.”

 

Trading standards offer the following advice –

  • If you are unable to go out and need help with essential matters such as shopping and collection of medicines, contact the Council’s Community Coordination Hub (details below). Be wary of anyone turning up on your doorstep without prior arrangement.
  • Don’t click on links or attachments in suspicious emails
  • Never respond to unsolicited emails and phone calls asking for personal or financial details
  • Make sure your anti-viral software is up-to-date
  • Don’t make on the spot decisions – take time and speak to someone you trust for their opinion
  • If you can, carry out your own checks online for adverse reports about a business
  • Register with the Telephone Preference Service to reduce unwanted telemarketing calls tel: 0345 070 0707 or via their website [email protected]
  • Don’t take someone’s word who they claim to be – take steps to verify it yourself. Genuine callers will understand and not pressurise you.
  • Consider obtaining a nuisance telephone call blocker to stop nuisance and scam calls. If you would like a free trial of one contact Pembrokeshire Trading Standards team on 01437 764551 or email [email protected]
  • If you need any repairs or home maintenance, ask family and friends for recommendation and if possible obtain a few quotes before you decide
  • Above all, speak to someone if you do have a problem as scammers will often persist to contact you where you have previously made a payment or given personal information

Hiking Up Prices

In addition to scams some retailers have ramped up the price of goods in high demand such as hand gel, paracetamol and toilet roll, a process known as price gouging.

Examples include a standard box of paracetamol priced £59 online and a small bottle of hand sanitiser priced £30.

Competition watchdog the Consumer and Markets Authority, has set up a taskforce to crack down on businesses that cash in during the outbreak.

It states action will be taken against traders that do not heed the warning. eBay has already suspended hundreds of “bad seller” accounts. You can report inflated price concerns to the CMA via the www.gov.uk website.

Pembrokeshire County Council has set up a Community Coordination Hub Team to support vulnerable residents affected by the COVID-19 virus, providing voluntary services such as grocery shopping and medicine delivery.

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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