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Politics

Rough sleeping: millions wasted on fragmented system

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‘A WASTE OF MONEY’. That’s how a hard-hitting report from Audit Wales described how local authorities, the Welsh Government, and other public bodies deal with rough-sleeping.
Audit Wales is the body which checks how public money is spent and advises the Welsh Government and other public bodies on how to make sure they get value for money.
The Audit Wales reports says that the public sector spends up to £210m reacting to rough sleeping, rather than preventing it and dealing with its causes.
Audit Wales do not say, however, that spending to tackle rough sleeping is a waste of public money. Instead, Audit Wales says the money is spent on faulty strategies which react to the problem, don’t deal with it proactively, and fail to provide good outcomes for those sleeping rough.
It says the COVID-19 pandemic is an opportunity for public bodies to start addressing weaknesses in partnership working to help tackle rough sleeping.

ROUGH SLEEPING A ‘REVOLVING DOOR’

Audit Wales’ report found, although many public bodies work with people sleeping rough, services were not always joined up and helping people when they needed it.
It found many examples of people being assisted off the streets and into temporary accommodation. Once in temporary accommodation, they did not, however, get the support they needed to address the root causes of their homelessness and often ended up back where they started.
The true extent of people sleeping rough in Wales each year is unknown.
Drawing on information from specialist charities who work with people sleeping rough, there are roughly 3,000 incidences of rough sleeping every year.
The most recent data published by the Welsh Government show the number of people sleeping rough was continuing to rise before the pandemic, increasing by 17% between November 2018 and November 2019.
Audit Wales’ research shows that people sleeping rough in later life have often experienced domestic or sexual abuse, substance misuse, been abused at home, had difficulties in school or lived in poverty from a young age.
To end rough sleeping, solutions need to address both accommodation and support needs and requires many public bodies – including, councils, the Police, health bodies, housing associations, and others – to change how they work and what they do to tackle rough sleeping.
Audit Wales says the key to tackling this problem is for public bodies to deliver a single public service response targeted at people sleeping rough.
To support that step, Audit Wales included in its report a self-reflection tool for public bodies to use to improve how they can jointly address complex needs in the future.

TIME TO ADDRESS THE ROOT CAUSES

Adrian Crompton, the Auditor General for Wales, said: “There has been a real change and emphasis on rough sleeping since the pandemic hit, with public services stepping up to help people off the streets into accommodation.
“Public services now need to capitalise on this work and deliver longer-term solutions to end people sleeping on our streets.
“I believe that for the first time in a generation, eliminating rough sleeping in Wales is a possibility. Our report sets out how we can all work towards this goal.
“Public bodies must not just focus on giving people a roof over their head, it needs all partners to work together to address the root causes of homelessness.
Frances Beecher, CEO of Llamau and Chair of End Youth Homelessness Cymru, who was a member of the Homelessness Action Group, welcomed Audit Wales’ report.
“For too long we have known that the root causes of homelessness stem from traumatic and adverse experiences in childhood.
“It is crucial that we build on the work we have done to support people sleeping rough during the Covid19 pandemic, and invest in integrated services which intervene early to prevent homelessness, rather than waiting until people reach a crisis point in their lives.
“Ending homelessness is everyone’s responsibility and if we all work together, I truly believe we have a huge opportunity to create a Wales without homelessness.”
‘A FRAGMENTED SYSTEM’
Plaid Cymru’s Shadow Minister for Transforming Public Services, Delyth Jewell MS, said: “Homelessness is the predictable consequence of years of cuts to social security, a failure to build social housing, and the continued refusal of the Welsh Government to make the necessary legislative changes such as ending priority need to ensure everyone is entitled to support when they present as homeless.
“I welcome the report from the Auditor General for Wales, which highlights the long-standing weaknesses that come from a fragmented system. However, the pandemic has revealed that when there is a will, there is a way to end homelessness. The Welsh Government’s lack of ability to effectively tackle rough sleeping before the pandemic must now be seriously called into question – they can no longer blame their lack of action on austerity, but an utter lack of will to deal with the problem in hand.
“Plaid Cymru believes that no society can legitimately call itself civilised if a person must sleep on the street. Above all, tackling this problem is a question of political will.”

FINDINGS ARE ‘A SCANDAL’

Mark Isherwood MS – the Conservative’s Shadow Minister for Local Government and Housing – said: “This is nothing short of a scandal.
“In the words of the report’s authors, some £209 million is wasted annually by the public sector reacting to, rather than preventing, rough sleeping. The report also found that services were not always joined up and people were not being helped when they needed it.
“Cited, too, were ‘many examples’ of a ‘revolving door’ for service users who were assisted off the streets and into temporary accommodation, but without the necessary support to address the root causes of their homelessness, and who often ended up back where they started.
“The crisis caused by the Covid-19 pandemic was an opportunity for public bodies to start addressing weaknesses in partnership working to help tackle rough sleeping.
“It is now crucial that the Welsh Government publishes what it will do to help homeless people once the current lockdown is eased.”

GOVERNMENT MUST BUILD ON COVID EXPERIENCE

The Chair of the Senedd’s Equality, Local Government and Communities, John Griffiths MS, commented: “This Committee has prioritised homelessness and rough sleeping. We have taken evidence and produced detailed reports with recommendations to tackle the issues involved.
“Only last week, we heard about the live challenges facing individuals experiencing or at risk of homelessness, including those sleeping rough, and the pressures on those services that provide support. We also heard about the monumental effort being made by all partners, within local authorities and the third sector to get people off the streets at the height of the pandemic. What has been achieved is significant and impressive, and we hope that this can be built upon to meet the Welsh Government’s aim of making homelessness rare, brief and unrepeated.
“I welcome the Auditor General’s report and echo his call for public services to capitalise on their response to the COVID-19 crisis through a step-change in approach, shifting resources to focus on prevention.
“Looming economic challenges that could otherwise drive more homelessness and rough sleeping make this all the more important. We will continue to hold the Welsh Government to account on this important issue in the coming months, and this report will help inform our scrutiny.”
At the outbreak of the COVID-19 pandemic, the Welsh Government and councils moved quickly to provide accommodation to rough sleepers and those in unsuitable accommodation.
Housing Minister Julie James MS said: “Getting over 800 people off the streets or away from unsuitable accommodation has not been easy but by working together we have made a big difference to the lives of these people.
“This does not, however, mean we have resolved homelessness in Wales. We have achieved a reprieve, but it remains our goal to end homelessness and we will not see people forced back onto the streets.”

THE PROBLEM WITH NIMBYS

Even with the best will in the world, local authorities, the Welsh Government and other bodies face a massive struggle to end the scourge of homelessness and rough sleeping.
In 2014, Carmarthenshire’s Planning Committee rejected plans to convert a residence n Carmarthen to house homeless armed forces veterans.
The Planning Inspectorate overturned the rejection in 2015. However, the charity behind the application decided not to proceed with the plan because of continuing hostility from those determined to house the homeless anywhere but near their properties.
During the COVID-19 pandemic, locals have complained about the use of the Silverdale Lodge, Johnston, as temporary accommodation for those made homeless by the pandemic or for rough sleepers placed there as part of controls for COVID-19’s spread.
Similar complaints have been made about a property in Fishguard which is also being used as temporary accommodation for the homeless during the COVID pandemic.
As always, the local rumour mill churns about properties being used as bail hostels or halfway houses.
While most people regard homelessness and rough sleeping as preventable tragedies, it appears that a large majority want them prevented as far away from them as possible.

Farming

‘Poor decision’ New Creamston housing condition overturned

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A “POOR DECISION” agricultural worker-only imposed nearly 40 years ago has been removed from a Pembrokeshire property by county planners.

In an application recommended to be approved at the December meeting of Pembrokeshire County council’s planning committee, Tim and Cathy Arthur sought permission for the removal of an agricultural worker-only condition at New Creamson, Creamston Road, near Haverfordwest.

An officer report for members said the agricultural condition was imposed when the dwelling was built in 1988/89, with a later certificate of lawful development granted this year after it was proven the site had been occupied for more than 10 years on breach of that condition.

An application for a certificate of lawfulness allows an applicant to stay at a development if they can provide proof of occupancy over a prolonged period.

Speaking at the meeting, agent Andrew Vaughan-Harries of Hayston Developments & Planning Ltd told members the original agriculture-only condition was a poor decision by planners back nearly four decades ago.

“When this application was made in 1988-89 we go back to the Preseli District Council – I was still in school – it was only a 50-acre farm, it should never have been approved as it shouldn’t have been viable.

“The current applicants have owned it for the last 20 years; they’ve tried to grow apples but couldn’t make a go of it and then went in to holiday lets. We can’t enforce redundant conditions from bad decisions made years ago.”

Approval was moved by Cllr Brian Hall and unanimously supported by committee members.

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Health

‘We are on our own’: Unpaid carers forced to ‘beg’ for support

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UNPAID carers are being left to “pick up the pieces” of a broken system due to a lack of respite, unsafe hospital discharges and carer’s assessments that result in “nothing at all”.

The warning came as the Senedd’s health scrutiny committee began taking evidence for an inquiry on access to support for more than 310,000 unpaid carers across Wales.

Chris Kemp-Philp, from Newport, who has been a carer for 33 years, gave up her career to become a full-time carer after her husband medically retired from the civil service in 1990.

Ms Kemp-Philp, whose husband died in April, told today’s (December 4) meeting: “I thought he’d been really badly treated… The last four months of his life were dreadful for both of us.”

She was only offered an updated carer’s needs assessment – a right under the 2014 Social Services and Wellbeing (Wales) Act – the day after her husband died.

Ms Kemp-Philp did not realise she had become a carer at first. “But, of course, having lost two incomes and to survive on a half civil service pension wasn’t great,” she said.

She told the committee how the couple “shielded” during the pandemic, saying: “For the past five years, basically, apart from going to a hospital or… a medical facility – I didn’t leave the house because if I’d have gone out, I could have brought something home.

“So, we spent five years literally avoiding people. The experience was unpleasant, I had two great-grandchildren born in that time and I only saw them on video.”

Ms Kemp-Philp said her husband was “pingponged” back and forth after unsafe discharges from hospitals in Gwent. He was put in a car by two nurses then she had to get him out on her own at the other end, with clinicians effectively telling her: it’s your problem now.

“Every time he was sent home, nobody came to help at all,” she said, explaining how she struggled to cope and her husband’s death brought a tragic sense of relief.

Judith Russell, who moved back to Wales to care for her mother 23 years ago, told Senedd Members the responsibility grew greater over the years.

Carer Judith Russell
Carer Judith Russell

Ms Russell, whose mother died last Saturday on the eve of her 102nd birthday, told the committee: “It’s been my privilege to care for her but I wish other people—I wish there had been more actual care for her. That’s it.”

Ms Russell also cares for her husband who has Alzheimer’s disease, acts as guardian for her disabled sister and cooks every week for her sister-in-law.

“It’s quite a responsibility,” she said. “My life is taken up with caring. I didn’t actually know I was a carer, I cared for my mother because she was my mother – I looked after her, of course I did – and it wasn’t until about three years ago that I identified as a carer.”

Ms Russell warned: “All through this last 23 years, I’ve had to fight and struggle to find things out… there’s very, very little help out there.”

She said she was given a carer’s assessment earlier this year but “there was nothing they could offer me, quite frankly – nothing at all”.

Ms Russell told Senedd Members: “We had a diagnosis [but] there’s no offer of help, there are no directions to find help, somebody to point you – you should be doing this, this is available, that’s available – nothing, you’re on your own completely.”

She joined the Bridgend carers’ group which opened a door to other people grappling with the same weight of responsibility and helped navigate the system. Ms Kemp-Philp added that joining a similar peer support group saved her life.

Ann Soley, who is originally from France and has been living in Wales for eight years, described how life was turned upside down when her British husband had a stroke.

Ann Soley

She said: “We are stressed, we are lost. A lot of carers have lost their friends, that is just unbelievable for me because I realised society is not there – there is no compassion.”

Kaye Williams, who works at Bridgend carers’ centre and is herself a carer, warned the witnesses’ experiences are commonplace across the country.

Sue Rendell, from Caernarfon, has cared for her husband who has vascular parkinsonism for nearly 14 years and was waiting for a doctor to call as she gave evidence remotely.

She told the committee: “You go in in the morning to see if he’s still breathing to be honest. We’re at the later stages of his disease and it’s physically demanding, it’s mentally demanding and it’s administratively difficult as well… it’s just very wearing.”

Ms Rendell, who was shattered after a late night caring, said she has tried to get respite but has been told there’s nothing available in Gwynedd nor Anglesey for her loved one’s needs.

She told the committee unpaid carers in Wales are “expected to pick up the pieces” but “nothing much happens” after an assessment. “Fine words butter no parsnips,” she said.

Ms Russell added: “As carers, we save the government millions… and I asked for some help this week actually. I’m 258th on the list for a hip replacement… and I asked the doctor: as a carer, couldn’t I possibly go up the list a little bit? ‘No, we’re not allowed to do that.’

“It’s the only thing I’ve ever asked for.”

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Education

‘Sink or swim’: Young carer sat exam hours after 3am hospital ordeal

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A TEENAGE carer sat a GCSE exam only hours after getting home from a hospital at 3am following a family emergency, a Senedd committee has heard.

The warning came as witnesses highlighted a “sink-or-swim” reality where children as young as three are taking on caring roles while feeling invisible to schools and social services.

Elektra Thomas, 15, who cares for her autistic, non-verbal brother and her epileptic sister, was part of a remarkable and articulate trio of teenagers who gave evidence to a new health committee inquiry on access to support for unpaid carers today (December 4).

The teenager helps her brother Blake get ready for school in the morning and helps him communicate by acting as his voice, which she has done since about three years old.

Ms Thomas told Senedd Members her sister has two children, “so I’m either handling her having a seizure, running around with her medication… or I’m looking after her kids”.

She said: “I’ve been having school assessments at the same time she’s had a seizure. I’ve been in ambulances waiting for her to get into a hospital while also studying.”

Ms Thomas explained how she is unable to focus on her schoolwork if her brother has had an overwhelming day. “I can’t focus on myself and I don’t have time for myself,” she said.

The teenager, who is from Carmarthenshire, described how she was once in hospital until 3am then sat a test – which went towards her GCSE grades – that same day.

Ms Thomas warned young carers do not have time to manage their own mental health, saying: “I didn’t have time for myself, I had time for my brother and sister and that was it.”

She said: “As a young carer who wasn’t noticed for a decade, it was pure manic: I had no coping skills, I had no support – and this has been going on since I was about three or four.”

Ffiôn-Hâf Scott, 18, from Wrexham, who is working while studying in sixth form, has similarly been a carer since she was four years old.

“I used to care for my mum and my sister,” she told the committee. “My sister used to be in a psychiatric ward, she was there for seven years.

“And I care for my mum because she’s diabetic, classed as disabled, has a long list of mental health issues, she has in the past suffered a stroke and had cancer.

“I don’t know how she’s still standing.”

Young carer Ffiôn-Hâf Scott
Young carer Ffiôn-Hâf Scott

Ms Scott said: “The main challenge right now is looking after myself and learning that you actually have to keep yourself afloat… to keep looking after someone else.

“I think for a very long time I ran on nothing because of my caring role or I didn’t think about the things I needed to do for me, so respite and things like that.”

The Welsh Youth Parliament member warned a lack of support for young carers has been normalised, saying she has had to explain herself 70 different times while aged 12.

Ms Scott said: “I remember going to my teacher and saying – we had a piece of coursework – look I can’t do this right now… you’re going to have to fail me…

“Their response was just ‘well, you have too much on your plate and you need to take things off your plate’ and I was like: it’s very bold of you to stand where you’re stood and say that to me because it’s not a choice to take on the things that we do take on.”

She recalled receiving a phone call about her mum collapsing moments before a maths test and expressed concerns about the prospect of mobiles being banned in schools.

Albie Sutton, 16, a young carer from north Wales, looks after his disabled mother by doing things such as cleaning the house, budgeting and cooking for the family every day.

Albie Sutton
Albie Sutton

Mr Sutton said: “It’s a real struggle for her to move around the house, to even do stuff like getting dressed or moving to the toilet by herself… so I’ve got to help her.”

The teenager estimated his caring role takes up about 25 hours a week and makes it difficult for him to pursue some of his hobbies such as competing in powerlifting.

“My mind feels like a hive of bees,” he said. “There’s so many things going in and out… I get home at the end of the day and I’m like ‘oh my God, I’ve got to do this, I’ve got to do that’.”

Warning of the mental stress, he added: “It’s also really difficult for me to socialise… I feel very isolated in my caring role, especially at home. I’m always housebound, I never get the opportunity even just to go out in my local town.”

Mr Sutton told Senedd Members it plays on his mind that his younger brother may have to take on responsibility. “It’s got me debating whether I can go to university,” he said.

He called for a Wales-wide campaign to raise awareness among educators and employers of the issues young carers face and how to recognise the signs.

Ms Thomas agreed: “I’ve had multiple teachers look at me and go ‘what’s a young carer, sorry?’. I’ve had pharmacists go ‘are you sure you’re a young carer?’ and it baffles me.”

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