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Romance fraud: Scammers move beyond dating websites to prey on innocent victims

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PREYING on players on games websites, using fake photos, and fabricating family emergencies. Police have listed just some of the ways romance fraudsters find their victims and scam them into sending hundreds or thousands of pounds.

Dyfed-Powys Police’s Economic Crime Team is urging people to have their wits about them as it deals with an increasing number of romance fraud cases as people look for friendship or love online.

As part of Dyfed-Powys Police’s INTACT campaign, a communication, education and enforcement campaign led by the force’s Serious Violence and Organised Crime Team, the potentially life-shattering consequences of falling foul of a romance fraud are being highlighted this month.

Fraud safeguarding officer Rebecca Jones said: “We have had victims who have lost their life’s savings, have had to sell their homes, and are completely destroyed after sending huge amounts of money to someone they thought they were in a relationship with.

“Aside from the financial aspect, these victims have lost trust in themselves and others, find it very difficult to open up about what they have been through, and feel totally isolated while trying to recover emotionally.”

Romance fraud is described as when someone creates a fake identity to enter into a relationship with a victim, with the intent to steal either funds or personal information. However, while this kind of crime is also known as a dating scam, relationships are not solely started through dating websites as is frequently believed.

“We do get a number of victims who have gone online to find romance, and have ended up being targeted by criminals,” Rebecca said.

“However, we are now finding that fraudsters are moving into different areas. We have had incidents where two people have met on a games website, where the victim had no intention of finding a partner, and even where a writer had posted work online and was contacted by a scammer who eventually asked for several thousands of pounds.

“As scammers constantly adapt the way they prey on victims, we are urging people to be cautious in all areas of their online lives.”

Despite using various types of websites to seek out unsuspecting victims, the majority of romance fraud incidents follow a similar pattern.

First, trust is gained and a relationship is built up. Then the scammer moves on to asking for money – claiming they have a family or medical emergency, or saying they will use the funds buy a flight ticket to visit their partner. Once this money has been sent, the criminal will keep coming up with new reasons for more money to be sent.

In two recent cases investigated by Dyfed-Powys Police, fraudsters have used photos of international models to set up fake accounts. In one instance, the scammer uploaded a photo of a model with her son, in an attempt to make their victim believe they had a family who needed financial help.

“We do find that victims can be lured in by attractive photos, and very often they do not suspect that these photos have been sourced online,” Rebecca said.

“We know it goes against people’s trusting instincts, but we would highly recommend putting any photos they are sent through a reverse image checker to find the original source. While this is not a fool proof solution, it does offer a layer of protection.”

The Economic Crime Team has also warned that once victims have cut off contact with a scammer, they will still try to find ways of getting in touch with new claims for needing money.

“One of the victims we were supporting continued to receive contact from a person claiming to be a doctor asking for money to cover medical bills, while another posed as a police officer in a series of Skype messages.

“We can’t be sure if the victim told the offender they had reported them, or if they became suspicious after all contact suddenly stopped, but it goes to show the lengths they will take to try and keep the scam going.”

The team also warned that romance fraud can move beyond sending money to the criminal, with victims becoming money mules or being coerced into sextortion.

DC Gareth Jordan said: “Money muling is where the victim is asked to have funds put into their bank account, which is then transferred to someone else. “This is a crime, and we have experienced victims becoming distraught at finding out they have unknowingly broken the law in having their bank account used in this way.

“Sextortion is where the victim is asked to send the criminal sexual videos or photographs of themselves, and then receive threats that these will be shared with family or friends if they do not pay. This can also have a devastating impact on the emotional and mental health of victims, who feel backed into a corner with nowhere to turn.”

While Dyfed-Powys Police has seen a rise in romance fraud reports over the past year, officers fear the impact of lockdowns and isolations through 2020 and the beginning of 2021 is yet to be seen.

“What we know is that people have been increasingly lonely during the Covid-19 pandemic,” said DC Jordan.

“People have been shielding, isolating and living along without their usual level of contact with family and friends. It is natural to crave human contact, and the first place a lot of people will have turned over the past year is to the internet.

“There has been an increase in the number of reports we have received, but we know that some scammers will spend months, or even years, almost grooming their victims, so the true impact is unknown at present.

“We understand how hard it can be to come to terms with learning that the person you’ve built a relationship with – sometimes over a number of years – isn’t the person they said they were. We speak to victims who are dealing with it totally alone for fear of telling friends or family what has happened. We have support mechanisms in place to help you through the investigation stage and beyond.”

Tips to protect yourself:

1. Be cautious when sharing personal details with potential dates: revealing your full name, date of birth and home address could lead to your identity being stolen.
2. Pick a reputable dating website and use the site’s messaging service. Fraudsters will try to convince you to quickly switch to social media or texting so there’s no evidence of them asking you for money.
3. Never send or receive money or give away your bank details to someone you’ve only met online, no matter how much you trust them or believe their story.

Tips to protect a loved one:

1. Ask questions about your loved one’s new relationship: does it sound like both people are sharing the same kind of information at a similar pace?
2. Ask if you can see their profile: does it look genuine? Do they have multiple photographs that are clearly of the same person? Do the photos look too posed, or is the person clearly a model?
3. Don’t be afraid to share your suspicions with police. You are looking out for your friend or family member, and want to keep them safe. We can help.

Spot the signs:

• You’ve struck up a relationship with someone online; they’re asking a lot of personal questions about you, but they’re not interested in telling you much about themselves.
• Fraudsters often claim that they have high ranking roles or busy, important jobs that keep them away from home for long periods of time. This is to avoid suspicion as to why they can’t meet in person.
• They invent a reason to ask for your help, using the emotional attachment you’ve built with them. Your relationship with them may often depend on you sending money.
• Their pictures are too perfect – they may have been stolen from an actor or model. A reverse image search can find photos that have been taken from somewhere else. Ask a tech-savvy friend or relative to help if unsure.

 

Local Government

Pension divestment debate triggered but council date still unconfirmed

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Gaza-linked petition passes 500 signatures threshold as Pembrokeshire meeting awaited

A PETITION calling for Pembrokeshire’s public sector pension fund to divest from companies linked to Israel has passed the signature threshold required to trigger a formal council debate – but no meeting date has yet been confirmed.

The e-petition, hosted through Pembrokeshire County Council’s own system, urges the authority to press the Dyfed Pension Fund to withdraw investments from firms alleged to be “complicit with Israel’s genocide of Gaza”.

Under the council’s petitions scheme, any submission receiving more than 500 signatures must be considered by councillors at a future full council meeting.

However, at the time of publication, the item does not yet appear on the council’s online agendas and minutes portal and no specific date has been scheduled for debate.

Agendas are typically published around a week before meetings take place.

Supporters of the proposal say the move is about ethical investing and ensuring public money is not linked to conflict or alleged human rights abuses.

One campaign supporter said: “Residents don’t want their pensions invested in companies that profit from war. Councils already take ethical positions on fossil fuels and arms manufacturing – this is the same principle.”

But others argue that foreign policy issues fall outside local government’s remit and warn the move could affect pension performance.

Sharon Ross, a freelance writer who contacted The Herald ahead of the debate, said councillors should focus on local services instead.

She said: “Local issues where councillors can make a real difference – roads, schools, GP access and business support – risk being pushed aside for international politics.

“Divesting from an entire country could reduce diversification and potentially lower returns for pension holders without achieving meaningful change overseas.”

Local government pension schemes operate under fiduciary duties requiring investments to prioritise members’ financial interests. Previous legal guidance to councils across the UK has stressed that decisions must be based primarily on financial considerations.

The Herald has asked the council to confirm when the petition will be scheduled, what proportion of the pension fund might be affected, and what financial or legal advice members will receive.

Residents can monitor the authority’s “Agenda, Minutes and Decisions” webpage for the publication of the next Full Council agenda, where the item is expected to appear once formally listed.

Further updates will follow when a date is confirmed.

 

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Crime

Shoplifting down in Wales on paper – but local retailers say reality feels different

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Police figures show recorded thefts falling locally, while shopkeepers and former offender describe ‘daily’ losses and low reporting rates

POLICE statistics suggest shoplifting is falling across Wales – but retailers in Pembrokeshire have told The Herald the problem remains persistent, under-reported and, in some cases, worse than ever.

Figures from the Office for National Statistics show a 10% decrease in police-recorded shoplifting across Wales in the year to September. In the Dyfed-Powys Police area, which covers Pembrokeshire, recorded offences fell by 20%.

The numbers were welcomed this week by retail union Usdaw, which said the drop offered “hope” that government action on retail crime was starting to have an effect.

However, several local traders said the official figures do not reflect what they are seeing on the ground.

One Milford Haven shopkeeper, who asked not to be named, told The Herald: “We don’t always report it now. You’d spend half your day on the phone. Sometimes it’s easier just to write it off. But it’s happening all the time.”

Another said theft had become “a daily nuisance”, adding that repeat offenders often returned within days.

Under-reporting concerns

The gap between statistics and experience may be explained by the way crimes are recorded.

Police figures only count incidents that are reported and logged. Retailers say many low-value thefts go unreported due to time pressures, lack of confidence that action will follow, and the administrative burden of statements and CCTV downloads.

Usdaw’s own survey of nearly 9,500 shop workers found that more than three-quarters had experienced verbal abuse, while over half had been threatened – with many incidents linked to theft.

Former offender speaks out

The Herald also spoke to a man from Milford Haven who was recently released from prison after serving time for repeated theft offences.

He said he had spent more than two years funding a drug habit by shoplifting across Pembrokeshire and in Cardiff.

According to his account, it was possible to steal goods worth up to £1,000 a day and sell them on, and he was “rarely stopped”.

“Most of the time you just walk out,” he claimed. “Even if staff catch you, they don’t always call police. It’s not worth their time.”

He said he had been detained around 50 times during what he described as hundreds of incidents, but only about ten led to police involvement and just four resulted in court.

While his experience is anecdotal, it echoes the frustrations voiced by local businesses who believe many thefts never make it into official statistics.

Government crackdown

The issue has also been raised in Parliament.

Pembrokeshire MP Henry Tufnell has previously said he has spoken to local shop owners about the impact of retail crime and has welcomed government measures aimed at strengthening enforcement.

Labour has pledged tougher action on shoplifting, including ending the widely criticised £200 threshold that many retailers felt led to low-value thefts being deprioritised, alongside promises of more visible neighbourhood policing.

Retailers say any extra support would be welcome – but many believe rebuilding confidence that crimes will be taken seriously is key.

As one trader put it: “The stats might say it’s down. But if you’re running a small shop and losing stock every week, it doesn’t feel like it.”

 

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Community

Princess of Wales praised for ‘skill’ during local wool mill and factory visit

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Royal tour shines spotlight on west Wales textile heritage and local jobs

CATHERINE, Princess of Wales was told “she’s got the skill” after trying her hand at traditional textile work during a visit to west Wales on Tuesday (Feb 3).

The royal spent the day meeting staff and apprentices at two well-known manufacturers – Melin Tregwynt in Pembrokeshire and Hiut Denim in Cardigan – highlighting the region’s long-standing reputation for craftsmanship and small-scale, high-quality production.

Stitching and mending at historic mill

At Melin Tregwynt, a family-run woollen mill that now operates as an employee-owned trust, the princess was guided through each stage of production, from weaving to finishing.

In the quality control room she was invited to mend a blanket using a needle and thread, carefully repairing the fabric under the watchful eye of experienced staff.

Paula Harding, who has worked at the mill for more than a decade, praised her technique, saying: “She did it right – and she didn’t go through the other side. That’s skill. She’s got the skill.”

Laughing, the princess told workers: “You make it look so easy,” adding that the craft was clearly “a labour of love”.

She asked questions about the history of the business, which has produced Welsh-designed blankets and throws for more than a century, and spoke with several generations of the same families who have worked at the mill.

‘Made in Wales’ denim

Later, the princess travelled to Hiut Denim, the Cardigan-based firm credited with bringing jeans manufacturing back to the town after large factories closed in the early 2000s.

The company now focuses on small-batch, premium denim and employs skilled cutters and machinists locally.

During a tour of the factory floor, the princess tried cutting out a pair of jeans and helped stitch a “Made in Wales” label onto a finished pair that staff said would be presented to the Prince of Wales.

“He will love those,” she replied.

She joked that there was “no pressure” when handed the cutting tools and said she enjoys making clothes herself, admitting the most adventurous project she had attempted was sewing a pair of pyjamas.

The royal also stopped to greet Barney, the factory’s English cocker spaniel, drawing smiles from staff.

Meeting well-wishers

Crowds gathered outside both sites to catch a glimpse of the visitor, with the princess spending time chatting with families and children before moving on.

The visit forms part of ongoing efforts by the royal household to showcase traditional industries and skilled manufacturing across the UK, with west Wales’ textile sector recognised as a key part of the region’s heritage and economy.

For workers at both businesses, the message was simple: the spotlight on locally made products and homegrown skills was just as important as the royal presence itself.

Local flavour: The Princess of Wales chats with staff and accepts a jar of Crwst’s Welsh honey butter before departing Cardigan following her visit to Hiut Denim (Pic: Crwst).

 

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