News

Pembrokeshire residents can quickly check symptoms for variety of conditions on NHS 111 Wales online

Published

5 years ago

March 4, 2021

NHS 111 Wales online symptom checker can save Pembrokeshire patients time by helping them find the right NHS service for treatment. Symptoms can be quickly checked for a variety of conditions and advice given on the best way to treat them by visiting www.111.wales.nhs.uk which is hosted by the Welsh Ambulance Service.

The way we access NHS services has changed as a result of the ongoing COVID-19 pandemic, with more options now becoming increasingly utilised, including the NHS 111 Wales online service which is available 24 hours a day, seven days a week. It can be used for both health information and advice and to access urgent primary care in Welsh and English.

In a recent YouGov survey, a third of Pembrokeshire residents had not even heard of the NHS 111 Wales online symptom checker and only 19% had used it during the past 12 months.

Andrew Carruthers, Director of Operations at Hywel Dda University Health Board, said: “We are asking everyone to help us by reconsidering the way you access NHS services. The methods available have changed but we are still here for you. It is worth getting to know the different ways you can access the NHS so you can be seen and treated quicker with your first port of call being NHS 111 Wales.”

According to the YouGov survey, carried out for the Welsh Government’s Keep Wales Safe campaign, only 67% of Pembrokeshire residents had heard of the NHS 111 Wales online symptom checker. However, 86% said they felt it was important to have access to the service.

NHS 111 Wales online can help if you have an urgent medical problem and you’re not sure what to do. The way it works is: You answer questions about your symptoms on the website and depending on the situation you will:

Get self-care advice
Be told how to get any medicine you need
Find out what local service can help you
Be connected to a nurse, emergency dentist, pharmacist or GP
Get a face-to-face appointment if you need one
Be given an arrival time if you need to go to A&E – this might mean you spend less time in A&E

For those who don’t have confidence going online to seek advice, there is the NHS 111 Wales phone service. This is also a free service where patients can contact the NHS by dialling 111 to receive advice on the best way to manage their issue or gain further assistance if needed. The bilingual telephone service is available 24 hours a day and seven days a week.

Eighty-four percent of Pembrokeshire residents had heard of the NHS 111 Wales phone service when asked for the recent YouGov survey but only 20% had used the telephone service during the last 12 months.

Community

Charlie the ventriloquist doll returns to Pembroke Dock after 100 years

Published

4 minutes ago

March 21, 2026

Tom Sinclair

Beloved character to greet visitors as Heritage Centre reopens for new season

CHARLIE the 100-year-old ventriloquist’s doll is coming out of retirement — and back to where it all began.

Visitors to Pembroke Dock Heritage Centre will be greeted by the much-loved character when the attraction reopens for the new season on Monday (March 30).

It marks a nostalgic return for Charlie, who once performed in the very same building — then the Royal Dockyard Chapel — alongside his original owner, Ernie James, a Pembroke Dock bus company proprietor. Over the years, the duo became a familiar and popular act on the Pembrokeshire variety circuit.

Today, Charlie is cared for by Paul Elliott, of Llanreath, who inherited the doll from his father, Fred Elliott — better known locally as magician ‘Mr E’, whose shows delighted audiences for decades.

Charlie has also recently enjoyed a brush with national attention, appearing alongside Paul at a BBC Antiques Roadshow event in Swansea.

The Heritage Centre will offer free entry on opening day, with Charlie and Paul on hand to meet visitors and share stories from a century of entertainment.

Business

Wolfscastle spa earns prestigious AA recognition

Published

18 minutes ago

March 21, 2026

Tom Sinclair

WOLFSCASTLE COUNTRY HOTEL and Spa in Pembrokeshire is celebrating national recognition after its luxury spa was included in the prestigious AA Recommended Spa Awards.

The accolade highlights the hotel’s commitment to delivering high-quality wellbeing experiences, exceptional service, and first-class facilities.

The AA Recommended Spa status is awarded to venues that provide an outstanding guest experience, combining professional expertise, premium treatments, and a relaxing environment. The recognition places Wolfscastle among a select group of leading spa destinations across the UK.

Grace, Levi and Bethan, full-time spa therapists at the award-winning Wolfscastle Spa.
Hot stone massage in the Wolfscastle Country Hotel & Spa treatment room.

The spa, which has been open for nine years, has established itself as one of Pembrokeshire’s top wellness destinations, welcoming both hotel guests and day visitors seeking relaxation in a tranquil countryside setting.

Facilities include hydrotherapy experiences, thermal suites, and dedicated relaxation areas, alongside a wide range of luxury treatments designed to help guests unwind and recharge.

Bethan, Spa Manager at Wolfscastle Country Hotel & Spa, said: “We’re absolutely delighted to be recognised by the AA as a Recommended Spa. The team here work really hard to make sure every guest feels relaxed, welcomed and properly looked after from the moment they arrive.

“To receive this recognition is very special for us and reflects the care and effort our therapists put into every treatment.”

The award further strengthens the hotel’s reputation as one of West Wales’ leading hospitality destinations, offering award-winning dining, boutique accommodation, and premium wellness experiences.

Guests can enjoy spa days, overnight breaks, and tailored treatments throughout the year.

For more information or to book, visit www.wolfscastle.com.

The hotel is also marking a significant milestone this year, with owner Andrew Stirling celebrating 50 years at the helm.

Crime

Four deny murder of Caerphilly teenager

Published

3 hours ago

March 21, 2026

Tom Sinclair

FOUR people have pleaded not guilty to the murder of a 17-year-old boy.

Ricardo Elliot, aged 27, Connor Palfrey, aged 24, Elexi Manny, aged 24, and Georgie Mears, aged 18, appeared before Merthyr Tydfil Crown Court on Friday (March 20), where each denied killing Tristan Shae Kerr.

Emergency services were called to a property in Abertridwr, Caerphilly, at around 5:45pm on Wednesday (Feb 5) following reports that a teenage boy had suffered serious injuries. Despite efforts, Tristan was pronounced dead at the scene.

The court heard that the teenager is alleged to have been attacked with a so-called “zombie knife” measuring approximately nine to ten inches in length.

During the hearing, the four defendants spoke only to confirm their personal details and enter their pleas.

A trial is due to begin on August 3 and is expected to last around six weeks. A further pre-trial review has been scheduled for July 24.

All four defendants were remanded in custody.

Paying tribute after his death, Tristan’s family described him as a “deeply loved son, grandson, nephew, cousin and friend.”

They said he was quick-witted, with a love for motorbikes and adventure, adding that he had a natural energy that lit up every room and drew people towards him.