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Health

Scale of ‘devastating ambulance waits’ across Wales revealed in latest figures

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OVER 10,000 people with serious conditions are waiting over an hour for an ambulance in Wales.

In figures obtained by the Welsh Conservatives, it was found 3,351 people that rang an ambulance and were designated amber in April had to wait over four hours for it to arrive.

According to monthly Welsh Government statistics, a staggering two-thirds (67.1% or 10,157) of amber ambulances took over an hour to reach their patient, but it took a written question from the Leader of the Opposition to find out exactly how long people had to wait.

Ambulances waiting to unload outside Withybush Hospital (Pic: Herald)

The information uncovered that 344 people waited over 12 hours. 14 waited over a day for an amber call to be reached, half of which were in North Wales.

Calls for ambulances are triaged into red, amber, and green calls. Red calls are life-threatening but serious conditions like strokes are classified as amber by the Labour Government in Cardiff Bay.

Three red-calls also took over an hour to reach their patient in April, two in Dyfed and one in the Swansea Bay health board area.

Only 51% of responses to immediately life-threatening calls arrived within eight minutes, down from 61% in April 2021. The target of 65% of red-calls reaching their patient within eight minutes has not been reached in over 18 months.

It follows news of dozens of incidents when police cars had to be deployed as ambulances.

Commenting, Welsh Conservative and Shadow Health Minister Russell George MS said: “It is scandalous how long people have to wait for ambulance in Wales, no matter how serious the emergency – if you’re in need of one, your problem needs urgent attention.

“I cannot imagine the anguish people feel as they or a loved one are left languishing in pain because Labour’s mismanagement of the NHS has turned ambulance provision into a postcode lottery.

“We know that ambulance delays are down to them getting stuck at A&E departments, full and slow-moving because of issues in accessing other parts of the NHS.

“That’s why Labour need a plan to ensure people come to hospital as a last resort, not because they have no confidence in or access to other parts of the health service.”

Andrew RT Davies MS, the Welsh Conservative leader who submitted the question, added: “These waits are very concerning, more so because we had to dig them up because ministers do not routinely publish them.

“We know the pandemic has hit all aspects of the NHS hard, but we know that the NHS under Labour has been in dire straits for a long time and ambulance waits have been going downhill for a while.

“As I told the First Minister back in March, he has failed to plan for the end of Army assistance in the ambulance service and now patients and paramedics are paying the price.”

Responding to the publication of Healthcare Safety Investigation Branch’s Interim Bulletin Harm caused by delays in transferring patients to the right place of care, Dr Henderson said: “It is well-known among health care professionals, especially the Paramedicine and Emergency Medicine workforce, that ambulance handover delays cause serious harm to patients. Instances of ambulance handover delays became a frequent and serious threat in late 2020 and early 2021 and in response to this rising threat The College published Ambulance Handover Delays: Options Appraisal. In November 2021, The Association of Ambulance Chief Executives published their report Delayed hospital handovers: Impact assessment of patient harm which found that these delays were leading to an unacceptable level of patient harm and presented a serious risk.

“We welcome the HSIB interim bulletin and its safety recommendations, we urge the Department of Health and Social Care to prioritise and urgently act on these recommendations. The situation continues to worsen, and it is highly detrimental to patient safety, to paramedic and EM staff, and public confidence in the emergency care services. Critically, the Urgent and Emergency Care system is failing to function as it should, we must do all we can to change that.”

Figures released recenerly show that in last month only half (51.2%) of red ambulance calls were met within the target time across Wales. In some areas such as Hywel Dda Health Board it is as low as 39%.

The Welsh Liberal Democrats are calling on the Welsh Government to address waiting times for primary care services to relieve the pressure on A&E.

Commenting Jane Dodds MS said: “This simply cannot go on. Our NHS staff and ambulance are doing everything they can, but people’s lives are at risk when ambulance response times are so poor.

“Week after week I hear stories of people waiting hours for an ambulance, hours for treatment in A&E and even being treated in the back of ambulances sat outside our hospitals.

“The Welsh Labour Government is failing time and again to address the crisis in our NHS.”

A Welsh Government spokesperson said: “As the health service continues to recover from the pandemic, and more people are coming forward with health concerns, we have seen the highest number of referrals for a first outpatient appointment since January 2020, with just over 115,000 referrals made in March. This increase in referrals helps to explain why the total waiting lists size increased by 1.4% on the previous month. It should be noted that activity levels for treatment and outpatients are at their highest level since the start of the pandemic.

“The number of outpatients appointments in March, was the highest since January 2020 (255,384). On top of this the numbers of inpatient and day case treatments, were the highest since the start of the pandemic.

“The number of patient pathways closed in March, that is people who have started or no longer require treatment, was the highest since the start of the pandemic, 1.7% more per day on average than in February.

“While the total numbers waiting for diagnostic tests continues to increase, the numbers waiting over the 8 weeks target decreased for the second month in a row to their lowest level since April 2021 and by 4.9% compared to February 2022.

“March also saw the highest level of activity in cancer services since December 2020. There was a 12.4% increase in the number of people starting their first treatment following a new cancer diagnosis, compared to the previous month. 12,643 pathways were closed following patients being informed they did not have cancer, an increase of 11.1% on February 2022.

“The Planned Care Recovery Plan published last month set out a series of ambitions. The first ambition was to reduce the number of open pathways waiting over 52 weeks for a first outpatient appointment to zero by the end of 2022.
In In March 2022, the number of pathways waiting over 52 weeks for the first outpatient appointment decreased by 1% compared to February.

“In March 2022, the number of pathways waiting over 52 weeks decreased by 4.8% compared to March 2021.

“Despite the percentage of patient pathways waiting more than 36 weeks increasing in March, the average time waiting for treatment fell and the proportion waiting less than 26 weeks increased.”

“This month sees the first publication of 111 data since the service was rolled out across Wales. In April almost 86,000 calls were made to the 111 service, an average of 2,863 calls per day. The service is run by the Welsh Ambulance Services NHS Trust and can be accessed online at 111.wales.nhs.uk or by telephone by calling 111, will give people up-to-date health advice and guidance on which NHS service is right for them.

“999 emergency ambulance and emergency department staff and services remain under considerable pressure and performance is not where we want it to be. Our Six Goals for urgent and emergency care programme has been launched to support improvements in outcomes and experience by helping staff to deliver the right care, in the right place, first time whenever possible.

“There was a decrease in average daily attendances to emergency departments in April, and a slight improvement in performance against the targets. The number of life threating ‘red’ calls remains high, increasing by 36% when compared to the same month in 2021. There is a live national delivery plan in place to support continuous improvement, including in support of tackling ambulance patient handover delays.

“It is important to note that during March nearly 400,000 patient consultations were seen by the NHS in Wales for emergency or elective treatment.”

 

Health

Medicine shortages now ‘most severe on record’, health leaders warn

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PATIENTS are facing some of the worst medicine shortages ever seen in the UK, with pharmacists warning the situation now poses a serious risk to safety.

The National Pharmacy Association said shortages affecting commonly used medicines are becoming more frequent, lasting longer, and causing increasing disruption for patients, GP surgeries and pharmacies.

The warning comes as Serious Shortage Protocols for Creon, used by people with pancreatic cancer and cystic fibrosis to help digest food, have been in place since May 2024 and have now been extended until July 10, 2026.

HRT treatment Estradot has also been under a Serious Shortage Protocol since December 2024, with the current extension also running until July 10.

Patients travelling between pharmacies

A survey by the National Pharmacy Association found that 98 per cent of pharmacies had encountered patients who had visited several pharmacies in one day to find a prescription.

It also found that 96 per cent of pharmacies believed the current situation posed a serious risk to patient safety, while 89 per cent said they had been unable to dispense a medicine at least once a day because of supply problems.

Some pharmacy teams have also faced anger and abuse from patients unable to obtain medication.

Olivier Picard, Chair of the National Pharmacy Association, said: “Medicine shortages are becoming more frequent, lasting longer and causing increasing disruption for patients.

“These shortages are some of most severe the UK has experienced.

“It is deeply distressing to find patients who have travelled from pharmacy to pharmacy to find the medicines they need without success.”

Calls for urgent taskforce

The NPA is calling on the government to convene an emergency taskforce involving manufacturers, wholesalers, clinicians and pharmacists.

It also wants changes to rules which currently stop pharmacists from making simple substitutions, such as changing a tablet to a capsule or a cream to an ointment, even where a safe alternative is available.

Professor Victoria Tzortziou Brown, President of the Royal College of GPs, said medicine shortages were frustrating for patients, GPs and pharmacists, and added pressure to already stretched services.

She said the College supported pharmacists being able to make limited changes to prescriptions where a medicine is unavailable and a safe alternative exists.

She added: “The most important thing is that patients are able to access the medication they need safely and without delay.”

The Cystic Fibrosis Trust and Pancreatic Cancer UK have also raised concerns about the impact of shortages of pancreatic enzyme replacement therapy, including Creon, on people who rely on the medication to digest food, maintain weight and stay well enough for treatment.

 

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Health

Woman jailed assaults on police, harassment and XL Bully possession

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A CARMARTHEN woman has been jailed after admitting a lengthy catalogue of offences including assaults on police officers, harassment, breaching a Community Protection Notice, shop theft, possession of an XL Bully dog and assaulting a paramedic.

Tilly Rees, 25, of Llys Caermedi, Carmarthen, appeared before Llanelli Magistrates’ Court on Wednesday (Jun 18).

The court heard that Rees admitted multiple breaches of a Community Protection Notice issued in 2025, including incidents in which she shouted abuse in public, caused distress to residents and repeatedly targeted individuals named in court proceedings.

Harassment campaign

Among the offences was a harassment charge relating to a course of conduct against a Carmarthen man between March and May this year.

Prosecutors said Rees approached him on multiple occasions, shouted abuse, called him a paedophile and video-recorded him and his home.

She also admitted a series of Community Protection Notice breaches linked to the same behaviour.

Police assaults

The court heard that Rees assaulted a number of police officers during incidents in Llanelli on May 1 and May 5.

Several assault charges against serving police constables were taken into account by the court when sentence was passed.

A further charge of assaulting a paramedic at Dafen Police Station on June 12 was also admitted.

Shop theft and XL Bully

Rees also admitted stealing items including sanitary products, deodorant, skincare products and reading glasses from a Carmarthen pharmacy.

In a separate matter, she admitted possessing an XL Bully dog contrary to the Dangerous Dogs Act. The court ordered the dog to be forfeited and destroyed after Rees relinquished her rights to it.

Restraining orders imposed

District Judge M Layton imposed a number of restraining orders preventing Rees from contacting named individuals or referring to them online.

The orders prohibit direct or indirect contact and restrict social media activity relating to those protected by the orders.

Jailed for 26 weeks

Magistrates concluded that only an immediate custodial sentence could be justified.

Rees was sentenced to a total of 26 weeks’ imprisonment.

The court heard that some of the offences were committed while she was already subject to a suspended sentence, while others involved assaults on emergency workers carrying additional aggravating factors.

 

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Education

Senedd Members walk out after Reform MS’s comments

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COMMENTS made by a Reform MS led to a walkout in the Senedd during a debate on the Welsh Government’s international spending.

A Reform motion, calling for an end to all Welsh Government international spending, was rejected by Senedd Members on Wednesday June 17.

Wednesday’s plenary opened with Llywydd Huw Irranca-Davies reminding members to mind their language and tone when contributing, following clashes between Reform UK’s Joe Martin and the First Minister in Tuesday’s proceedings.

Mr Irranca-Davies said: “Robust disagreement is part of democratic debate, but it must always be grounded in respect and we must avoid using language that has the potential to inflame debate or to increase tensions.”

The debate was opened by Reform’s shadow minister for finance and government efficiency, Cai Parry-Jones, but it was the contribution made by Caerdydd Penarth MS Joe Martin which sparked the most controversy.

Reform MS Cai Parry-Jones
Reform MS Cai Parry-Jones

Announcing to his colleagues that he had “good news”, Mr Martin began his statement by sharing that he had “found the £9 million” needed for Plaid’s “childcare idea”.

However, Mr Martin then added that the “bad news” was to get the money the government would have to stop funding “some of the most pointless schemes known to man”.

One example Mr Martin gave of these so-called “pointless schemes” was a beekeeping scheme in Uganda designed to advance gender equality.

The scheme, run by Bees for Development and their partner organisation, The Uganda National Apiculture Development Organisation, aimed to enhance women’s economic empowerment through beekeeping.

It challenged gender norms in the industry, increasing the visibility of women in technical and policy leaderships roles.

Mr Martin then suggested Wales had won the “Who can find the stupidest use of taxpayer money?” competition because of a scheme supporting tree planting in Uganda.

He said: “We actually asked some Ugandan people what they thought about Wales’s scheme to send them money for trees and they said, ‘Why are you sending us money for trees?’

“We then asked the same question to some Welsh students who had been through our underfunded education system, but we didn’t get a reply because we had e-mailed them and they couldn’t read.”

Mr Martin went on to criticise the money spent on mini embassies abroad.

He said: “In India, one of the functions of those mini embassies is to recruit nurses to come and work in our NHS, which is great because it means that the Welsh people who would have otherwise become nurses can instead go on universal credit.”

The Reform MS then added: “I have enquired as to why we can’t just have an enormous pit where we burn all the money, but apparently that’s not compliant with net zero.”

At this point in Mr Martin’s statement Plaid Cymru’s Zaynub Akbar, of Caerdydd Ffynnon Taf, announced she was going to leave the Siambr.

She said: “I don’t accept any of this and I don’t want to be a part of it, so I’ll be leaving the chamber.”

Plaid Cymru MS Zaynub Akbar
Plaid Cymru MS Zaynub Akbar

She was followed by numerous other Senedd Members, including Trefnydd and chief whip Heledd Fychan.

Mr Martin was then reminded by the Llywydd of Senedd rules, which mandate respect in the chamber, before he could continue his contribution.

He concluded his speech to the Senedd by saying: “In Westminster, the Tory party doubled foreign aid whilst imposing austerity. There are now only seven of them in this chamber. The same fate awaits any party that insults taxpayers by frittering money overseas on feel-good vanity projects.

“So, I want to encourage the Party of Wales to be nationalist, to put Wales first. Spend your constituents’ money on your constituents. That way, when someone is lying in a hospital corridor and they ask you, ‘are you really the Party of Wales?’, you’ll be able to say ‘yes’.”

At the end of the debate, the Llywydd directly addressed Mr Martin calling for him to “reflect” on his remarks and contributions, noting that it was “not in line with [his] expectations”.

Mr Irranca-Davies described it as “particularly disappointing” given the comments he made at the beginning of plenary.

Senedd Llywydd Huw Irranca-Davies
Senedd Llywydd Huw Irranca-Davies

He said: “Going forward, I think we all need to reflect on this and make sure that we comply with our conduct within this chamber and the way we comport ourselves in light of my remarks.”

Welsh Conservative leader Darren Millar expressed his support for the Reform-backed motion, saying it is a debate about where responsibilities lie.

He said: “It’s very clear that foreign relations, international development are matters for the UK Government, not the Welsh Government, and as a result of that, I believe that we respect devolution and can expect respect for devolution back when we respect the boundaries of our legislative competence and the competence of the Welsh Government’s position as well.”

Welsh Conservative leader Darren Millar
Welsh Conservative leader Darren Millar

Mr Millar highlighted that his party has continuously argued against the development of “mini embassies” and “overseas offices”.

The Conservative leader did clarify however that he is not “anti-international aid”, and noted the “generous” nature of the people of Wales.

But he added: “I do not believe that when people are dying waiting for ambulances, when we’re at the bottom of the educational tree as far as the league table of the United Kingdom is concerned, and when our road infrastructure isn’t working, our transport infrastructure is creaking, that it’s right to spend those millions of pounds on those things, when the Welsh Government should be focused on the things for which it is responsible.”

Taking an intervention from Labour’s Huw Thomas, Mr Millar was questioned on whether he recognises that the majority of international spending is on economic development for Wales.

Labour MS Huw Thomas
Labour MS Huw Thomas

Mr Millar once again referred to the role of the UK Government, noting that it is their responsibility to bring inward investment to the UK as a whole.

He said: “We will always want to be an internationalist country, looking out and seeking to influence the world, but we do that as part of the United Kingdom, an integral part of the United Kingdom.

“And I’m proud to be a member not only of the Welsh Conservative Party, but of the Conservative and Unionist Party, and I believe in the union of the United Kingdom, and that these foreign relationships and international development are done better as a United Kingdom as a whole.”

Plaid Cymru’s Gwyn Williams shared a notably different perspective to that of his Conservative and Reform colleagues.

Prior to being elected to the Senedd, Dr Williams was a consultant ophthalmologist specialising in retina care at Swansea Bay University Health Board.

Plaid Cymru MS Gwyn Williams
Plaid Cymru MS Gwyn Williams

Speaking as someone who has worked within the Welsh NHS Dr Williams said: “Wales has long been a country that looks beyond our own horizons, looking to make a difference in the world and help where we can, but also we rely on help coming in to us as well.

“Many, many healthcare workers, of course, come from abroad, especially here in Wales, and every hospital in the country would crumble if all the international workers went home.”

He continued: “In Singleton Hospital in Swansea, in the eye department, I am the only Welsh-speaking, Welsh-origin consultant there, and much as I like to convince myself that I can do the work of ten people, I cannot, especially now because I am here.

“Chronic shortages in these sectors increase hospital discharge delays, reduce bed availability and create bottlenecks across the healthcare system.

“At a time when the NHS is struggling, we need the support from abroad as well, though we also, of course, need to grow our own ability.”

Concluding his statement Dr Williams said: “This whole debate tries to position international investment and domestic investment as a zero-sum game. It isn’t.

“Looking outwards does not come at the expense of looking inwards. I suggest that such a simplistic outlook condescends to the people of Wales and stymies science.”

Dafydd Trystan Davies, minister for government effectiveness and the constitution

The cabinet minister for government effectiveness, Dafydd Trystan Davies, called for reflection on the tone of the debate, suggesting that the “standard of this debate [had] descended to the level of a public house, not of a national Senedd”.

He said: “My friend the leader of the Welsh Conservatives made a speech, and I disagree with more or less all of it, and yet it was conducted properly and in line with the standing orders and the procedures of this Senedd.

“I think we should all take our duties properly as parliamentarians, whatever views we agree or disagree on.”

Dr Trystan Davies highlighted that international spending makes up just 0.03% of the Welsh Government’s overall budget, which he described as a “small contribution” to “building our prosperity, protecting our public services, strengthening our culture, and promoting our values”.

He said: “Our international work turns that belief into action, creating jobs and investment, exports and partnerships, life-changing experiences for students, new colleagues for our NHS and enabling communities in Wales and beyond to learn from one another.

“When Wales works internationally, Welsh people benefit. Our businesses reach new markets, universities build global partnerships, young people return home with skills and confidence, and Wales’s reputation grows.

“We should be proud of that, not in a narrow way, not with our backs turned to others, but proud to be generous and outward-looking, proud to share, proud to learn – internationalist, not isolationist.”

The motion to end all Welsh Government international spending, tabled in the name of Blaenau Gwent Caerffili Rhymni’s Reform MS Llŷr Powell, was rejected by the Senedd with 37 members for and 48 against.

The Siambr then agreed Plaid Cymru minister Heledd Fychan’s amendment, which proposed the Senedd “regrets Reform UK’s isolationist approach to Wales’s place in the world” and “celebrates Wales’ reputation as an internationalist, tolerant and outward-looking nation open for business, which is enhanced by its international engagement, including spending.”

The amended motion was agreed with 48 in favour and 37 against.

 

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