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Care homes in west Wales to have contracts terminated

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FOLLOWING significant concerns with their financial position, two care homes in Pembrokeshire and Carmarthenshire will have their contracts terminated next month.

Residents at Plas Y Bryn Care home in Cwmgwili and Ridgeway Care home in Llawhaden are being supported to find new homes.

Work is continuing between Carmarthenshire County Council (CCC), Hywel Dda University Health Board (HDUHB), Pembrokeshire County Council (PCC), and Care Inspectorate Wales with the companies following concerns about the management of their finances.

Collaboratively, CCC, HDUHB and PCC have been providing financial support to ensure that the care companies can meet their financial obligations and that care is not impacted.

This has included bringing regular payments forward to enable the companies to pay staff salaries.

There have been continued attempts to work with the operators to understand their financial positions, without sufficient information being presented.

As a result, the councils and the health board have had to take the difficult decision to end their contracts with the care companies. The decision has not been taken lightly and we are aware of the significant implications that this will have on people both living and working at the care homes.

A variety of options have been considered, but unfortunately due to the legal and financial circumstances that surround the care companies, including the fact that they have been issued with a court order, there are no viable solutions that the councils or health board can offer at this time.

We would like to recognise and thank the staff within the care homes for their commitment to delivering high quality care and highlight that the quality of care has at no point been a contributing factor to this difficult decision.

Jonathan Griffiths, Director of Social Services at Pembrokeshire County Council said: “We are continuing to work with the care provider to ensure residents at Ridgeway continue to receive the care and support they need.
“We have taken immediate action to support staff and residents at the home and are supporting families to find alternative, suitable accommodation.

“We are very proud of the excellent care the staff have provided and continue to provide to our residents, and greatly appreciate the very positive comments we receive from residents and their families.”

PCC, CCC and HDUHB do not believe that the care companies are able to resolve the issues and that this is likely to have a significant impact on people’s care and support.

In addition, CIW has issued an improvement notice to the care companies with a view to cancel their registration – and closure – should they fail to make the required improvements within a specified timeframe.

Ahead of contracts coming to an end, CCC, HDUHB and PCC will be working with people and their families over coming weeks to find new homes where they can receive the care and support that they require.

Wherever possible, we will do our best to ensure that people are supported to move to locations of their choosing, but are aware that this may not always be possible.

Residents are also being provided with access to advocacy services to support them through this difficult time.

Jill Paterson, Director of Primary Care, Community and Long-Term Care for Hywel Dda University Health Board: “We know that receiving this news will be distressing for people and we are sorry that no other option is available, but we would like to offer reassurance that we will do everything we can to make sure that people are well looked after and are supported to find a new home as soon as possible

“We will also be working with staff to support them to find alternative employment, should they wish to do so.”

Anyone with concerns is asked to contact:
Pembrokeshire County Council – Provider Hub, on 01437 775775 or by e-mail on [email protected]

 

Community

Vintage tractor tour sets off from Pembroke Dock for Ireland

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FIFTY-three vintage tractors left Pembroke Dock Ferry Port on Saturday (May 2) as part of a long-running tractor tour to Ireland.

The group boarded the ferry for the latest stage of an exchange which has been running since 2011, when the National Vintage Tractor Run was held in Pembrokeshire.

Organiser Alun Mason said: “The Tour of Ireland has been ongoing since 2011, when the National Vintage Tractor Run was held in Pembrokeshire.

“A large contingent travelled from Ireland and continue to do so every other year, with our visit this weekend and the Irish tractors due to visit in 2027.”

Some of the tractors taking part travelled from as far as Burry Port, Bridgend, Llandrindod Wells, Llandovery and Ceredigion before gathering at the ferry port.

The event brought together vintage tractor enthusiasts from across Wales ahead of the crossing to Ireland.

Pictured are organisers Jo Richards and Alun Mason, and the group waiting to embark at Pembroke Dock Ferry Port.

Vintage tour: Jo Richards and Alun Mason with tractors at Pembroke Dock Ferry Port (Pic: Martin Cavaney).

 

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Community

Volunteers praised as Rath paddling pool gets summer makeover

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Questions raised over new netting as community pitches in to prepare popular spot

VOLUNTEERS have been praised for their efforts to get Milford Haven’s Rath paddling pool ready for summer – but a new addition has sparked debate among locals.

A group of residents, including Caroline Jones, Derek Abbott, Jordy, Tina Hawkins and Isla, were pictured this week installing colourful netting along the fence surrounding the pool.

The work forms part of ongoing efforts by the community to clean, maintain and improve the popular splash area ahead of the warmer months.

Caroline explained the netting had a practical purpose as well as an aesthetic one.

She said: “It’s partly to try and prevent some of the grass cuttings getting into the pool but also to brighten the area up.”

Others suggested it could also help reduce the amount of litter blowing into the water – an issue that has been raised in previous summers.

The efforts were widely welcomed online, with many residents thanking those involved for giving up their time.

One commenter wrote: “A bit of praise for these volunteers who give our little ones a bit of enjoyment at the paddling pool. Well done all.”

Another added: “Well done and thank you everyone.”

Some questioned the need for the netting, with one resident saying: “I don’t understand the netting around the pool. It looked lovely as it was.”

The Rath paddling pool is a well-used facility during the summer months, particularly by families with young children, and relies heavily on volunteer support to keep it clean and operational.

Local groups, including TipTop Wheelies, are understood to be involved in helping prepare the site for the season.

Despite mixed views on the netting, the overwhelming response has been one of appreciation for those working behind the scenes to keep the facility open.

 

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Tenby phone signal crisis goes national as businesses warn of summer disruption

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TRADERS SAY CARD PAYMENTS, TAXIS AND VISITOR SAFETY ARE BEING HIT BY ‘DEAD ZONE’ COVERAGE

TENBY’S long-running mobile phone signal crisis has become a national story, with businesses and visitors warning that poor coverage is now affecting card payments, taxi bookings and the town’s reputation as a major tourist destination.

The seaside town, one of Wales’ best-known holiday hotspots, has been named as having the worst mobile network quality in the UK, with consumer group Which? reporting that users in the SA70 postcode experience a good connection only 54.3 per cent of the time.

The problem has been made worse by the decommissioning of a local phone mast earlier this year, affecting O2, Vodafone and Three customers.

The Herald has repeatedly reported concerns from residents, traders and visitors, including more than 500 complaints gathered through a public appeal by Around Tenby and Tenby Chamber of Trade & Tourism.

Businesses say the issue is no longer just an inconvenience, but a serious trading problem.

Taxi drivers have reported missing bookings because messages cannot be answered in the town centre, while shops and hospitality venues say customers are sometimes unable to pay by card.

One Tenby taxi driver told BBC Wales that the town had become a signal “dead zone”, adding that he had begun warning customers that some journeys may have to be cash-only because card machines cannot connect reliably.

Retailers have also warned that tourists who cannot make a payment often say they will “come back later” — but never do.

The issue is particularly acute as Tenby prepares for the summer season, when tens of thousands of visitors can be in and around the town on busy days.

Pembrokeshire’s visitor economy is worth hundreds of millions of pounds a year, and Tenby remains one of the county’s flagship destinations.

But visitors interviewed by the BBC said they had struggled to call taxis, check the weather or keep in touch with work while staying in the town.

Some said the lack of signal would make them think twice about returning.

Mobile operators have apologised and said work is ongoing to find a solution.

O2 said the issue was linked to a decommissioned local mast and that Vodafone, its infrastructure partner, was working to locate and install a replacement. Vodafone and Three said they were exploring temporary options while working on a longer-term fix.

EE, which was not involved in the removal of the mast, said it was looking at ways to improve connectivity in Tenby and the wider area, including upgrades at an existing mast site in Penally.

Local MP Henry Tufnell has already written to telecoms operators demanding answers, after being told that the removal of the Slippery Back Lane mast had left parts of Tenby with very limited mobile signal.

Campaigners say the pressure is now on for a temporary fix before the height of the tourism season, rather than waiting months or years for a permanent replacement.

The Herald understands traders are continuing to gather evidence from residents, visitors and businesses to present to mobile networks.

For many in Tenby, the message is simple: a town that helps sell Wales to the world should not be left struggling to make a phone call.

 

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