Community

Welsh Water investment to support customers and environmental improvements

Published

3 years ago

November 13, 2022

CUSTOMERS and the environment are set to benefit from major initiatives by Welsh Water, made possible by its not-for-profit business model.

As cost-of-living pressure increases and with its focus on reducing any adverse impact on the environment, the company is taking steps to take full advantage of its unique operating model to support its household customers and the environment.

Welsh Water, which already provides financial support to a larger number of customers, proportionate to the company’s size, than any other water company in England and Wales, has confirmed that it will:

maintain its range of support measures to help customers manage their bills such as payment holidays, flexible payment plans, and advice on simple ways to reduce water use
invest £12million to expand the financial support to an extra 50,000 households either through its “social tariffs” scheme or a new community fund
launch a pilot of the community fund in January 2023 to target customers who are struggling with household bills but are ineligible for benefits and, therefore, Welsh Water’s social tariffs.
The role that the company plays in protecting river water quality has come under increased focus over the past year, with Welsh Water already investing heavily to reduce its phosphate contribution to rivers. The company has already committed to investing £833 million to improve its wastewater assets, particularly Combined Storm Overflows (CSOs), on sensitive rivers between 2020 and 2025 and has also announced an additional £100 million investment to help protect river water quality.

This further investment allows the company to accelerate plans to install more phosphate removal plants at wastewater treatment works (£60 million) and to reduce the impact of CSOs – particularly those which are located along Special Areas of Conservation (SAC) rivers (£40 million). This will mean investing in its key assets at sites such as the Menai Strait (£10 million), Brecon
(£6 million), Monmouth (£2 million) Trebanos (£2 million) as well as Llanybydder, Lampeter, Wolfscastle, Corwen, Llanfoist and Letterston (£20 million). It will also enable more nature-based solutions to be developed to help improve river quality. On, for example, the river Wye the company is working with the Wye & Usk Foundation and Hereford Council to support additional phosphorus removal using natural treatment through a low carbon wetland system which will also enhance local biodiversity.

Cllr Liz Harvey, Deputy Leader of Herefordshire Council said: “The close collaborative working with Welsh Water and the Wye and Usk Foundation is slowly getting housebuilding in the county moving again and making a contribution to improving our rivers too.”

This announcement of funding to support vulnerable customers and protect the environment comes as the company reports on its half year results. Despite the wider challenges facing the economy, the company has maintained a strong performance. This has included continuing to invest just over £1 million per day on improvements to its water and wastewater networks.

The company has also confirmed that it is working on a scheme to support its employees through the cost-of-living crisis and has already implemented the increase to the Real Living Wage for all affected employees.

Glas Cymru Chairman, Alastair Lyons, said: “Our non-shareholder business model sets us apart from the other water companies in England & Wales and it is important that we demonstrate how it provides tangible benefit to our customers. I am, therefore, very pleased that not needing to reward shareholders makes it possible for us to announce this additional investment to benefit our customers and the environment. This builds on the millions of pounds our model has already allowed us to invest to help keep bills affordable for customers and deliver essential investment schemes to improve services for customers and mitigate the impact of our operations on the environment”.

Welsh Water Chief Executive, Peter Perry, said: “The current financial crisis is understandably a worrying time and will mean that more customers will find themselves in a situation where they struggle to pay their bills. With the goal of earning the trust of our customers, we know that we have an important role to play here which is why we are going to be supporting even more customers in this time of need. Our advice to customers is to contact us the moment the bill becomes a worry so that we can look how we can provide support to alleviate this concern.

“Equally as important is that we redouble our efforts to protect the environment, particularly river water quality. With expectations changing, more needs to be done, especially to reduce the impact of CSOs. Removing them from our sewerage system altogether is not an option but what is in our control is the ability to target investment at those CSOs which have the biggest impact so that we can improve their performance and river water quality. The extra £100 million will enable us to bring forward investment schemes to help achieve this and will build on the £833 million we are already investing in our wastewater network through to 2025.”

Community

Crowds line streets as tractor run hailed a festive success

Published

4 hours ago

December 20, 2025

Tom Sinclair

CROWDS lined streets and pavements across Pembrokeshire on Saturday evening (Dec 20) as Clarbeston Road AFC’s illuminated Christmas tractor run was hailed a resounding success.

More than 200 tractors took part in the event, travelling through villages and towns including Newmoat, Maenclochog, Llys-y-frân, Walton East, Clarbeston Road, Wiston, Newbridge, Poyston Cross, Crundale and Haverfordwest, where large crowds gathered to watch the festive convoy pass through.

Families, children and residents wrapped up against the cold to enjoy the sight of tractors decorated with Christmas lights and festive displays, with applause and waves greeting drivers as they made their way through built-up areas and rural roads alike.

The convoy set off from the Clarbeston Road AFC Knock Playing Fields at 5:30pm and concluded at the County Showground in Haverfordwest later in the evening. At the end of the run, refreshments were available and the raffle draw took place at the Park House building, which was open to the public.

Organisers said the turnout from both drivers and spectators exceeded expectations, with the event once again bringing communities together while raising funds for local causes, including The Catrin Vaughan Foundation, In It With Isaac, and Wales Air Ambulance.

Clarbeston Road AFC thanked tractor drivers, volunteers, sponsors and members of the public for their support, as well as residents and road users for their patience while the convoy passed through.

The illuminated tractor run has become a firm fixture in the local festive calendar, with Friday night’s event described by many spectators as one of the best yet.

Community

Charity tractor and car run set to raise funds for Macmillan and Paul Sartori

Published

5 hours ago

December 20, 2025

Tom Sinclair

A CHARITY tractor and car run in memory of Charles Rees is set to take place in Pembrokeshire later this month, with funds raised supporting Macmillan Cancer Support and Paul Sartori Hospice at Home.

The Charles Rees Tractor & Car Run will be held on Sunday, December 28, 2025, starting and finishing at Dudwell Farm in Camrose.

Participants are being invited to “start their engines” in aid of the two charities, with gates opening at 9:00am and the convoy leaving promptly at 10:30am. Organisers have confirmed that the run will operate with no halfway stops, returning to Dudwell Farm at the end of the route.

The event will begin and finish at Dudwell Farm, Camrose (SA62 6HJ), and is open to tractors and cars. Registration and cash payment will take place on the day, with the price to be confirmed nearer the event.

Additional donations can also be made locally in the run-up to the event at Camrose Country Hardware and Croesgoch Stores.

The run has been organised to raise money for Macmillan Cancer Support, which provides vital care and assistance to people living with cancer, and Paul Sartori Hospice at Home, which supports patients and families across Pembrokeshire during some of the most difficult times of their lives.

Organisers say more information will be released closer to the event and are encouraging the local community to support the run, whether by taking part, donating, or lining the route to show support.

The event is expected to attract strong local interest, continuing Pembrokeshire’s tradition of community-led fundraising in support of much-valued charities.

Community

Cilgerran school could be discontinued as consultation launched

Published

18 hours ago

December 20, 2025

Bruce Sinclair - Local Democracy Reporter

A CONSULTATION on proposed changes for a north Pembrokeshire school, which attracted a near-400-strong petition in opposition to the council, has been launched.

At its May meeting, Pembrokeshire County Council considered a report of the School Modernisation Working Group which outlined the findings of a review of education provision in the Preseli area.

“In particular, the review considered the extent of surplus school places in the area, set against a significant decline in the pupil population,” the council in its consultation on proposals for discontinuation of Cilgerran Church in Wales Voluntary Controlled School has said.

A later July meeting of the council, following May’s agreed consultation with St David’s Diocese, backed a general consultation to discontinue Cilgerran Church in Wales Voluntary Controlled School, and to establish it as a 3-11 community school.

The consultation was launched on December 16 and runs to January 30.

Hundreds have opposed the proposed changes, with a petition, on the council’s own website opposing the changes recently closed after gaining 391 signatures.

Any petition of between 100 and 499 signatures triggers a debate at one of the council’s Overview and Scrutiny Committees, and any over 500 a debate at full council, meaning this petition will be heard by committee members at a later date.

The proposals for Cilgerran are part of a wide range of potential education changes in the county.

Two petitions, opposing the potential closures of Manorbier and Ysgol Clydau schools, were recently heard at full council and a further petition opposing the potential closure of Stepaside School has recently been launched.

The Cilgerran e-petition, created by Louise Williams, raised concerns including the school could become part of a federation, a loss of permanent head teacher on site, a shared head teacher would have to oversee several schools, loss of funding control and the ability to maintain the school’s current healthy and stable funding, and a loss of commitment to the church, in turn could impact on the school’s and pupils values, beliefs and cultural beliefs.

It said: “Ysgol Cilgerran VC school has strong links with the Church community in Cilgerran and we believe this will have a negative impact on the children who attend the school, the community of Cilgerran and the links between the two.

“We are proud of our school ethos and values which are strengthened by our links with the church. The school has close and strong relationships with our Church in Wales federation governors one of which is also our safeguarding governor.

“Our Church Federation governors work closely with the school and are regular visitors to the school and the children. They provide vital support and guidance to the school and have a positive impact on the Children’s education. We believe these links will be weakened by this proposal to remove our VC status and we believe this is an un-necessary action.”