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Ambulance terror response fears in Wales over hospital delays

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Liam Randall, Local Democracy Reporter

AMBULANCE chiefs in Wales say they may not be able to respond properly to terror attacks because of hospital handover delays.

It follows a report highlighting the risk of “catastrophic harm” to the public if crews are busy at A&E departments during major incidents – this includes concerns about the availability of ambulances following a fire on a ferry heading to Fishguard last year.

The Welsh Ambulance Service service raised concerns after a mass-casualty simulation found it would have failed to provide an adequate response three out of four times.

The Welsh government said it expected health boards to prioritise cutting handover delays.

The tests were conducted after the Manchester Arena bombing public inquiry.

That found a host of failings by emergency services in the attack’s aftermath.

The warning follows the service’s claims some medics could not to respond to an explosion at Treforest Industrial Estate, in Rhondda Cynon Taf, in December 2023 because they were stuck outside Morriston Hospital, Swansea.

A major incident was declared after the blast in which a woman died.

Next week a report will be given to the ambulance service board alleging hospital officials failed to release crews from the hospital site.

Swansea Bay University Health Board denied this, saying ambulances were freed.

The ambulance service has questioned the effectiveness of release procedures.

Chief executive Jason Killens has written to Welsh health boards for assurances.

It fears it may not be able to respond to them properly because of hospital handover delays
The ambulance service fears: It may not be able to respond properly because of hospital handover delays

The ambulance report said if a major incident was declared there was a risk an “effective, timely, or safe response” may not happen.

“(This would result in) catastrophic harm (death) and a breach of the trust’s legal obligation,” it said.

The main reason for this was “lost capacity due to hospital handover delays”, over which, it said, it had no control.

It added it was not assured hospitals had plans to release ambulances effectively.

Welsh Ambulance Service operations chief Lee Brooks said it had plans to deliver an effective response to major incidents.

He recognised handover delays were a problem.

“Our ability to send a large-scale response to an incident may be hindered if our people and vehicles are not immediately released by emergency departments,” Mr Brooks said.

The report also highlighted two other occasions where the service had been concerned about ambulances not being released.

These included the fire on the Fishguard in 2023 ferry as well as a gas explosion in Swansea the month after.

Swansea Bay health board said it took its responsibilities seriously and had major incident plans.

Jason Killens
Welsh Ambulance Service boss Jason Killens says as many as 30,000 hours are lost each month due to waits to transfer patients to hospital

“These include agreed protocols to enable the rapid release of ambulances from the emergency department in the event that a major incident is declared,” it said.

“We can confirm that on the evening of the Treforest Industrial Estate fire our major incident plan was invoked and that we did release ambulances.”

Handover delays were raised in the Senedd last week after the health committee was told ambulance crews often see only one patient a shift.

Mr Killens said as much as 30,000 hours were lost monthly in Wales due to waiting to transfer patients to hospital.

Patient safety was at risk, he said, with handover times averaging more than two hours. The target is 15 minutes.

Sam Rowlands MS, Welsh Conservative Shadow Health Minister said: “It’s not good enough for the Labour Welsh Government to just ‘expect’ Health Boards to solve handover delays.

“We need substantial reform of the entire health system to clear the backlogs of getting patients out of hospital as well as in.

“Our Welsh Conservative plan of NHS reservists, along with care hospitals will deliver that immediate support needed to enable the Ambulance Service to save lives.”

The Welsh government said it expected health boards to cut patient handover delays as a priority over the next six months.

It said this year it was investing an extra £180m to help health boards and regional partnership boards manage more people in the community and avoid ambulances and hospital admission.

Community

Public outcry over closed rides at Oakwood Theme Park

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LOCAL residents and visitors are up in arms after discovering that several key attractions at Oakwood Theme Park were closed during a recent visit, despite the park charging full admission prices. James Peniket, a visitor, sparked the debate with a Facebook post expressing his frustration over the situation, which quickly garnered numerous supportive comments from others who had similar experiences.

Mr Peniket’s post stated, “How can you charge full price when at least 5 of your main rides are closed? You only had a notice on your website for one of the rides being closed… £45 for a 13-year-old child to go and see a theme park full of closed rides… absolute shambles of a place… Robbing the public of money!”

The reaction was swift, with many people sharing their own stories and grievances about the park. Andrew Graham Feetham echoed the sentiment, calling the situation “unsafe” and the supervision “horrendous.” He added, “£20, fair enough, but £45 for half a theme park is robbery.”

Darren Briggs, a former employee of the park, reminisced about its glory days in the late 1980s. “Back in the day, we would regularly see attendance figures over 12k people a day. Yesterday was probably less than 3k. Very sad. Staff looked totally unhappy and disengaged,” he commented, highlighting the park’s decline and lack of investment.

The closure of multiple rides without prior warning was a common complaint. Alanda Williams and Andrew Morse also joined the conversation, suggesting alternative attractions such as Hangar 5, where all trampolines are open and operational. Joshua J Peniket quipped, “Should have gone to Hangar 5 then. All trampolines are open,” reflecting the public’s disillusionment with Oakwood.

The underlying issue appears to be a lack of transparency and investment. Several commenters, including George Coles, pointed out that the theme park had been sold to new owners, Aspro-Ocio S.A., a Spanish company known for operating water parks. Despite this change in ownership, there has been no noticeable improvement in the park’s conditions.

Visitors like Wayne Scourfield, who had pre-booked tickets for their families, expressed their frustration and disappointment upon learning about the closed rides. “I’ve booked to bring family on Thursday… they’re so looking forward to it,” he lamented, highlighting the broader impact on families planning visits during the school holidays.

In response to the public outcry, Oakwood Theme Park has issued refunds to some visitors, including Mr Peniket, who confirmed receiving an email from the park regarding his refund. However, this measure seems to be a case of too little, too late for many disgruntled customers.

The recurring theme in the comments was a nostalgic longing for the park’s past and a call for significant investment to restore its former glory. As Louise Burgin reminisced, “It used to be amazing when we were kids. It was such a treat to go. You knew you’d spend all day having fun, and it was value for money.”

Oakwood Theme Park, once a beloved local attraction, now faces mounting pressure to address these issues and restore public trust. Without immediate and substantial improvements, the park risks losing its place as a cherished destination for families in Pembrokeshire and beyond.

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Male, 74, dies after getting into difficulties in water in St Davids

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A MULTI AGENCY operation took place on June 27 in the St Davids area after a man got into difficulty in water.

Following a 999 call, police, fire, and ambulance attended the gentleman, but sadly he died at the scene.

The fire service confirmed that its Swift Water Rescue Team located and retrieved the man from a three-metre-deep pond, measuring 40m x 20m.

A spokesperson for Dyfed-Powys Police said: “We attended after a report of a male who had got into difficulties in water at an address in St David’s on Thursday, June 27.

“Officers attended, along with colleagues from the fire and rescue service and ambulance, however, sadly, a 74-year-old man died at the scene.

“The death is not being treated as suspicious.

“His next of kin have been informed of the incident, as well as HM Coroner.

Mid and West Wales Fire and Rescue Service said: “At 3.55pm on Thursday, June 27th, Mid and West Wales Fires and Rescue Service (MAWWFRS) crews from Haverfordwest, St Davids and Carmarthen Fire Stations were called to an incident near St Davids.

“One male was located and retrieved from water by the Swift Water Rescue Team from a pond measuring 40m by 20m and 3m deep.

“The incident required a multi-agency response, with Dyfed-Powys Police, Air Ambulance and paramedics also in attendance.

“MAWWFRS crews left the scene at 6.05pm.”

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Business

New Chair appointed at the Port of Milford Haven

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THE PORT of Milford Haven is delighted to announce the appointment of Dr Siân George as its new Chair. Appointed by the Secretary of State for Transport, Siân took over the role on 22nd June 2024.

Siân brings a wealth of Board level experience, with a notable maritime, energy and safety focus. She is particularly recognised for her experience and knowledge of the marine renewables sector, where she has been a strong voice for UK and European policy and regulatory reform, working with stakeholders to help secure over €300m of public funding initiatives for the sector and overseeing an award winning strategic vision for developing Europe’s marine energy resources. Siân has a strong reputation for fostering constructive stakeholder relationships, and extensive experience working in safety-critical and highly regulated sectors.

Siân succeeds Dr Chris Martin who joined the Port as Vice-Chair in 2012 and became Chair in 2017 overseeing key steps in the Port’s development.

Dr Siân George, Chair at the Port of Milford Haven said “I am delighted to join the Port of Milford Haven and look forward to working with the team to achieve our goals for the business and for the region. I am very much looking forward to building on the great work undertaken during Dr Chris Martin’s tenure and continuing to ensure the Port plays its part in creating a wealth of new opportunities for current and future generations.”

Tom Sawyer, Chief Executive at the Port of Milford Haven said “Siân joins us at an exciting time. We are making significant investments in our pilotage operations to ensure we keep delivering our Waterway customer’s needs, safely and effectively. We are also focused on expanding the influence Pembroke Port has within the FLOW, wave and tidal industries to become a key hub for green industrial growth. And, through our investment in Milford Waterfront and other areas of hospitality and tourism, we are strengthening Pembrokeshire’s reputation as a must visit destination for UK holidaymakers.”

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