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Health Board reflects on 2023/24 at annual meeting

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THREE internationally educated nurses shared their personal stories about moving to west Wales as part of Hywel Dda University Health Board’s annual general meeting on 26 September 2024.

Sithara Kunjumol and Soniya Jose from Kerala, India, and Kandace Winter-Lawson, from Trinidad and Tobago, talked passionately about their experience of leaving their family and home country behind to pursue their NHS nursing career and expressed their gratitude for the warm welcome they had from Hywel Dda UHB and local communities.

Kandace, a registered nurse in the Accident and Emergency Department in Glangwili Hospital said: “Moving from the warmth of Trinidad and Tobago to the freezing cold of London in January was quite an experience, but this was countered by the warm welcome, care and support from the outstanding team in Hywel Dda.

“I’m grateful for the amazing opportunities I have been given to progress my career here, and to be able to support other international nursing colleagues. I hope to become an advanced nurse practitioner here one day. The greatest moment of my career so far was meeting HRH The King at Buckingham Palace in November 2023 and I am so grateful for this once in a lifetime opportunity.”

Soniya, a Junior Sister, who also works in Glangwili Hospital’s Accident and Emergency Department said: “I have been able to progress my career since joining Hywel Dda, including moving to a higher band role. I’m enjoying the opportunities to develop in the nursing profession and I’m proud to be able to provide greater support in A&E at Glangwili.”

Soniya’s sentiments were echoed by Sithara, a registered nurse in the hospital’s Merlin Ward who added: “I am grateful to my managers, trainers and my colleagues for helping me settle in and empowering me to grow my career here in Hywel Dda. I also very much enjoy training and supporting other international nurses and helping them to adapt here.”

The Health Board has welcomed 97 nurses and 6 doctors from the international community, alongside nurses from Wales and the rest of the UK. It continues to develop new approaches to recruitment and retention to strengthen its workforce for the future.

Neil Wooding, Chair of Hywel Dda University Health Board said: “It was incredibly moving to listen to Sithara, Soniya and Kandace sharing their experiences and I was very humbled to hear how much they feel welcomed and supported as part of our workforce family.

“On behalf of the Board, I wish them well in advancing their careers within the organisation and look forward to welcoming more staff from the international community in the future.”

During its annual general meeting, the Health Board also reflected on the past year, reviewing the organisation’s annual report, and its financial accounts. The report and presentations set out to staff, patients and the public the Health Board’s activities between 1 April 2023 and 31 March 2024, what has been challenging, and how it intends improve services for local people. 

The main themes of the meeting also included how the Health Board is progressing against its strategic objectives, its ongoing recovery from the pandemic, new initiatives, and its performance against a number of measures, including planned care, diagnostics and therapies, urgent and emergency care, cancer, mental health, patient experience, infection control and workforce.  

The support of patients, families and local communities for the health board’s charity, Hywel Dda Health Charities, was also recognised. Examples were provided of fundraising activities which contributed to £2.66million charitable income, and of the many services and activities above and beyond core NHS expenditure which were charitable funded.

Dr Wooding added: “This annual event gave us an opportunity to reflect on another busy year, but also to look ahead to 2024/25. While things are still very challenging for the NHS, we have a clear vision to help us recover from the impact of the pandemic, address our long-standing financial challenge, and build a health system resilient and sustainable for the future. 

“We have significant service fragilities and, whilst the compassion and professionalism of our staff is to be cherished, we accept that the quality of care and patient experience is not always as we would wish. While we have made good progress in reducing the number of patients who are waiting for treatment, we know that it is difficult for people who are still waiting and we are deeply sorry for this.

“Thank you to everyone working in and with Hywel Dda University Health Board, whatever your role, for your dedication, professionalism, steadfastness and kindness as we care for our patients every day, often in very difficult circumstances. We are proud of our Hywel Dda family and privileged to serve our communities across Carmarthenshire, Ceredigion and Pembrokeshire now and in the year ahead.

 

Health

Wales secures £700,000 EU funding boost for digital healthcare innovation

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Welsh businesses, universities and NHS organisations will be able to develop new technologies and partnerships through the Horizon Europe programme

WALES has secured more than £700,000 in European funding to support the development of new digital healthcare technologies.

The Welsh Government has joined the UNITE European Digital Health Valleys project, marking what ministers say is Wales’ first European Union grant agreement since Brexit.

The funding has been awarded through Horizon Europe, the EU’s main research and innovation programme, which the UK formally rejoined as an associated country in 2024.

Welsh businesses, universities, health boards and innovation organisations will be encouraged to work with partners across Europe to design, test and introduce new digital healthcare products and services.

The programme will focus on major challenges facing health services across Europe, including ageing populations, staff shortages and increasing pressure on frontline services.

Organisations in Wales are now being urged to begin developing potential projects and establishing international partnerships ahead of future funding opportunities.

Cabinet Minister for Enterprise, Connectivity and Energy Adam Price said the agreement would support economic growth while helping NHS Wales adopt new technologies.

He said innovation-led growth, stronger international relationships and improvements to public services were central to the Welsh Government’s economic productivity plans.

Mr Price said: “This major initiative will deliver on all those fronts, with a focus on addressing shared healthcare challenges such as the needs of ageing populations and workforce pressures by connecting industry, healthcare providers, academia and the public sector.”

UNITE brings together regions from across Europe with the aim of creating a connected digital health ecosystem.

The network will allow technology companies, healthcare providers, universities and public bodies to collaborate on the development and deployment of new systems.

As a partner region, Wales will gain access to digital health organisations and potential research partners across Europe.

Ministers believe this could help Welsh organisations compete for further research and development funding while strengthening the country’s position within the international digital health market.

Mr Price added: “As a UNITE partner region, Wales will play a central role in shaping a new digital health innovation ecosystem and gain access to a network of European digital health regions.

“This will open up new opportunities for our most innovative sector organisations to collaborate internationally and access funding.

“Crucially, this will support the adoption of innovative solutions for NHS Wales while strengthening Wales’ position in the global digital health market.”

A free webinar explaining the programme and future opportunities will be held on Thursday, September 3.

Businesses and organisations can also seek further advice through Business Wales.

 

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Health

Welsh Ambulance Service invites public to AGM and Board meeting

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Annual report, finances and patient experiences will be discussed during online meetings on July 30

THE WELSH AMBULANCE SERVICE is inviting members of the public to attend its Annual General Meeting and bi-monthly Board meeting later this month.

The AGM will be held online via Microsoft Teams on Thursday, July 30, from 9.30am until 10.45am.

Members of the Board will provide updates on the Trust’s performance and financial position, as well as discussing its annual report and accounts for 2025/26.

There will also be an opportunity for stakeholders and members of the public to submit questions.

Colin Dennis, Chair of the Welsh Ambulance Service, said: “Our AGM is an important opportunity to reflect on the achievements and progress of the past year and the impact these have had on our services.

“This includes transforming the way we deliver services to provide patients with the right advice and care, in the right place, every time.

“It also gives us the chance to look ahead, share our vision for the future and explain the actions we are taking to achieve it.”

Questions can be submitted during the AGM using the Microsoft Teams Q&A function.

Alternatively, questions can be sent in advance by emailing [email protected] before Wednesday, July 29.

The Trust’s bi-monthly Board meeting will take place immediately after the AGM, beginning at 11am.

During the meeting, Board members will hear the findings of the Good Governance Institute’s recent external review of the Trust Board’s effectiveness.

They will also hear from Lucy Burrows, whose young son lives with a range of physical and neurodiverse conditions.

Ms Burrows will speak about her family’s experience of the patient-centred care provided by an attending Emergency Medical Service crew.

An agenda for the Board meeting is expected to be published on the Welsh Ambulance Service’s website shortly.

Questions for the Board can also be submitted in advance by emailing [email protected] by Wednesday, July 29.

The Microsoft Teams links for both meetings will become active around ten minutes before each meeting begins.

 

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Health

Two new surgeons appointed as Hywel Dda admits orthopaedic waits remain too long

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Health board says it is increasing capacity after figures revealed hip replacement patients waited an average of 64 weeks

HYWEL DDA UNIVERSITY HEALTH BOARD has appointed two additional surgeons as part of efforts to reduce lengthy waits for orthopaedic treatment across west Wales.

The health board confirmed the appointments after figures revealed that patients undergoing elective hip replacement surgery waited an average of 450 days during the 2025/26 financial year.

That is equivalent to more than 64 weeks from referral to treatment.

As of May 28, 2026, a total of 1,608 patients were on Hywel Dda’s waiting list for hip replacement surgery.

Sixteen patients were also removed from the list during the financial year after deciding to undergo private treatment.

Responding to questions from The Herald, Gareth Cottrell, Deputy Chief Operating Officer at Hywel Dda University Health Board, acknowledged the effect prolonged waits were having on patients.

He said: “The current national delivery expectation for health boards in Wales is to treat orthopaedic patients within a maximum of 104 weeks from the point of referral to treatment.

“In recent years, waiting times for orthopaedic treatment in Hywel Dda have been among the lowest of any health board in Wales, but we recognise that waiting times remain too long and the impact these have on our patients while awaiting the treatment they need.”

The health board said it continued to maintain dedicated ward and theatre capacity for elective orthopaedic procedures at Prince Philip Hospital in Llanelli and Bronglais Hospital in Aberystwyth.

Day-case surgery is also being carried out at units across Hywel Dda’s hospital sites.

Mr Cottrell said: “We remain committed to improving waiting times and are working closely with our regional health board partners to maximise the treatment capacity we can offer patients across the wider South West Wales area.

“During the past year, we have appointed two additional surgeons to support our continuing efforts to reduce waiting times.”

The health board did not provide details of where the new surgeons would be based, how many additional operations they were expected to carry out or when patients would begin to see a significant reduction in waiting times.

Plans to expand orthopaedic capacity also formed part of Hywel Dda’s Clinical Services Plan consultation.

Mr Cottrell added: “Improving our orthopaedic services has also been a key part of our Clinical Services Plan that we consulted upon last year, with plans being developed to increase capacity and help more patients access the care they need.”

Hip replacements are commonly offered to patients suffering severe pain, stiffness and loss of mobility after other treatments, including physiotherapy, medication and injections, have failed to provide sufficient relief.

Lengthy waits can leave patients struggling with worsening pain, disturbed sleep and a loss of independence, while some may be forced to reduce their working hours or leave employment.

The waiting-time figures were obtained through a Freedom of Information request submitted by healthcare marketplace My Medical Gateway.

The company said the health board returned its response on June 8, 2026.

 

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