Crime
Dyfed-Powys sees rise in shoplifting as retail staff face growing threats
NEW crime figures reveal an increase in shoplifting across Welsh police force areas, with Dyfed-Powys recording a 12% rise. Retail trade union Usdaw has expressed deep concern over the impact on shop workers as theft-related violence escalates.
The Office for National Statistics (ONS) today published data showing a 19% overall rise in shoplifting incidents across Wales in the year to September 2024. The figures for individual police forces are:
- Dyfed-Powys: +12%
- Gwent: +37%
- North Wales: -3%
- South Wales: +24%

The Dyfed-Powys Police and Crime Commissioner, Dafydd Llywelyn, addressed the issue of shoplifting in the region last year. In September 2024, Llywelyn acknowledged that shoplifting (retail crime) has increased in the Dyfed-Powys area, reflecting a national trend.
In response to this increase, the following actions have been taken:
- Dyfed-Powys Police has created a Retail Crime Strategy linked to the work of Neighbourhood Policing Teams.
- The Office of the Police and Crime Commissioner has drafted a retail crime action plan to complement the Force Strategy.
These initiatives aim, he said, to build confidence among the retail community across the Dyfed-Powys area. The Commissioner emphasized that both Dyfed-Powys Police and his office have been attentive to concerns from businesses regarding shoplifting, demonstrating their commitment to addressing this issue.
Usdaw’s latest annual survey, which gathered responses from over 4,000 retail staff, found that 17% of retail workers experienced a violent attack last year—more than double the 8% recorded in 2022. Additionally, 70% of respondents reported that incidents of violence, threats, and abuse were triggered by theft or armed robbery.

The British Retail Consortium (BRC) also released its annual crime report this week, highlighting a disturbing trend:
- Retail violence and abuse surged by over 50%, reaching more than 2,000 incidents a day in 2024.
- Customer theft losses hit a record £2.2 billion in 2023/24.
- Despite retailers spending £1.8 billion on security measures, crime levels remain alarmingly high.
Usdaw general secretary Paddy Lillis described the figures as “shocking,” stating: “The epidemic of retail crime is devastating for businesses and communities. Retailers are forced to invest heavily in security, yet store closures continue, and shop workers live in fear of the next violent incident.”
Lillis pointed to the rise of organised crime gangs stealing to order, noting that these incidents are far from victimless. “Weapons and violence are increasingly used to deter staff from intervening. Repeated offences create lasting trauma, causing anxiety, fear, and physical harm to workers.”
Usdaw, alongside the BRC and major retail employers, has long campaigned for stronger legislative measures to tackle the issue. The Government’s upcoming Crime and Policing Bill includes provisions aimed at addressing retail crime, and Usdaw is pushing for additional protections, including:
- A Retail Workers’ Protection Law.
- The abolition of the £200 threshold for prosecuting shoplifters.
- Increased funding for uniformed officer patrols in shopping areas.
- Respect Orders for repeat offenders.
“We need urgent action to ensure retail staff receive the respect and protection they deserve,” Lillis added.
Crime
Dock woman given mental health treatment order after supermarket thefts
A PEMBROKE DOCK woman has been placed on a mental health treatment requirement after repeatedly stealing meat, cheese and other grocery items from local supermarkets.
Lisa Stewart, 45, admitted three theft offences when she appeared before Haverfordwest Magistrates’ Court this week.
The first offence took place on March 11, when Stewart stole Vanish, Lenor and three packs of Persil capsules from Home Bargains in Pembroke Dock, with a total value of £58.41.
The following month, she stole four small beef joints, four steaks and three blocks of cheese from Asda in Pembroke Dock, worth £55.68.
Seven days later, she stole four legs of lamb from Farmfoods in Pembroke Dock, valued at £99.96.
Stewart, of Truscott House, London Road, Pembroke Dock, also pleaded guilty to failing to surrender to police bail on or around May 26.
She was represented in court by solicitor Alaw Harries, who told magistrates the thefts involved items of relatively low value and were not the result of “sophisticated offending”.
“The defendant has had an exceptionally difficult time, as last year she lost her partner to cancer and has struggled profoundly to process that grief,” said Ms Harries.
“Instead, she has attempted to cope by taking more of her prescribed medication than she should. And this is what has led her to be here today.”
Ms Harries said Stewart is now motivated to address her issues.
Magistrates sentenced Stewart to an 18-month community order. She must complete 15 rehabilitation activity requirement days, a 12-month mental health treatment requirement and a 12-month drug rehabilitation requirement.
The order will include monthly reviews in court.
Stewart must also pay £214.05 compensation to the supermarkets, together with a £114 surcharge and £85 costs.
Crime
Grandmother banned after cocaine drug-drive offence
A GRANDMOTHER has been banned from the roads after being caught behind the wheel with 800 mcg of a cocaine metabolite in her system.
Eleri Phillips, 57, was stopped by police in the early hours of December 18 as she drove her Audi Q5 along Derwent Avenue, Steynton.
A roadside drugs swipe proved positive, and further blood tests carried out at the police station showed she had 45 mcg of cocaine in her system and 800 mcg of benzoylecgonine, a cocaine metabolite.
The legal limits are 10 mcg and 50 mcg respectively.
Phillips, of Brook Close, Steynton, Milford Haven, pleaded guilty to two drug-driving charges when she appeared before Haverfordwest magistrates. She was legally represented by solicitor Michael Kelleher.
“She is absolutely ashamed of what has happened,” Mr Kelleher told the court.
“She had been out with friends that evening and someone offered her cocaine. Very foolishly, she took it.
“As a result, she is now going to be disqualified from driving, which is going to cause problems not only for her but for her family, as she regularly helps look after her grandchildren with general pick-ups from school.”
Phillips was disqualified from driving for 12 months and fined £120. She must also pay £85 court costs and a £48 surcharge.
Crime
Milford Haven builder banned for second drug-driving offence
Court hears cannabis reading was five times the legal limit
A SELF-EMPLOYED builder has been banned from the road after committing his second drug-driving offence in ten years.
Robert Duncan, 44, was stopped by police at around 6:00pm on January 31 as he drove a Ford Focus along Steynton Road, Milford Haven.
Haverfordwest Magistrates’ Court heard this week that officers had been observing the vehicle before requesting it to stop.
Duncan provided a positive roadside drugs wipe, and later blood tests showed he had 10mcg of Delta-9 tetrahydrocannabinol in his system. The legal limit is 2mcg.
Crown Prosecutor Sian Vaughan told magistrates that this was Duncan’s second drug-driving offence within ten years.
Duncan, of Meyler Crescent, Milford Haven, pleaded guilty to drug-driving.
He was represented by solicitor Michael Kelleher, who said Duncan had believed the drug would have left his system by the time he got behind the wheel.
“He believed the drug would have been out of his system when he was driving, but it can take a considerable length of time to go,” said Mr Kelleher.
“In fact, this is the drug that takes the longest amount of time.”
Mr Kelleher said Duncan worked as a self-employed builder, but was currently unable to work large amounts of time because of family commitments.
Magistrates disqualified Duncan from driving for three years. He was also fined £80 and ordered to pay £85 court costs and a £32 surcharge.
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