Health
Ambulance delays leave Pembrokeshire patients waiting hours
Emergency response times under even more strain
PATIENTS across Wales are facing dangerously long delays as ambulances queue for hours outside A&E departments, with new figures showing an average wait time of nearly two hours for handovers in 2024.
Data obtained by The Herald reveals that more than 23,000 ambulances were stuck outside emergency units for at least four hours last year, while nearly 73,000 endured waits of over an hour—an 18% rise on 2023 and the highest recorded level to date.
The Welsh Ambulance Trust has admitted the situation is unsustainable, blaming it on “sustained and well-documented pressures across the entire NHS in Wales.” The problem is particularly severe in Swansea Bay, where Morriston Hospital reported average handover times exceeding three hours and nine minutes.
Ambulances stuck, patients suffer

When an ambulance arrives at A&E, paramedics are supposed to transfer patients into hospital care within 15 minutes. However, the reality is far different, with official figures showing that in December alone, more than 25,000 hours were ‘lost’ due to excessive waiting times.
The crisis hit a breaking point on 30 December, when the Welsh Ambulance Service declared a critical incident—a rare move—because over half its vehicles were gridlocked outside hospitals, unable to respond to new emergency calls.
“We deeply regret the impact these delays have on our patients and their families,” said Lee Brooks, Executive Director of Operations at the Welsh Ambulance Service. “This is not the standard of service we want to provide.”
Pembrokeshire patients at risk

While much of the focus has been on Swansea and Cardiff, patients in Pembrokeshire are not immune to the chaos. With Withybush Hospital in Haverfordwest already under strain following the downgrading of its A&E services, concerns are growing that West Wales patients are left increasingly vulnerable.
“We see ambulances stacked up outside hospitals, unable to get back on the road,” said a paramedic who wished to remain anonymous. “That means people in Pembrokeshire suffering strokes or heart attacks could be left waiting far too long for help.”
Even ‘red calls’—the most urgent emergencies, including cardiac arrests—are facing challenges. In December, only 47.6% of these life-threatening calls were responded to within the target eight-minute window.

Hospitals struggling to cope
Health officials insist they are working to improve the situation, but a key problem remains the lack of available hospital beds. Many emergency departments simply do not have room to admit new patients, leading to a backlog that begins outside in the ambulance queue.
“In some hospitals, one in five beds is occupied by patients who are medically fit to leave but have nowhere to go due to the lack of social care support,” said Darren Hughes of the Welsh NHS Confederation.
Local NHS managers insist they are trying to speed up discharges to free up hospital space, but the knock-on effect of delays is affecting emergency services across Wales.
What next?
With handover delays now at record levels and no quick fix in sight, health bosses are being urged to rethink how emergency services operate.
“We don’t believe that just adding more ambulances is the answer,” Mr Brooks said. “We need to use the skills of our people differently, ensuring patients get the right care or advice before they even need an ambulance.”
The public is also being urged to think before dialling 999, using services like NHS 111 for less urgent issues to ease the burden on emergency crews.
However, for those in Pembrokeshire who rely on fast emergency response times, the reality remains bleak. As the NHS struggles to cope, the people of West Wales can only hope that help arrives before it’s too late.
Health
Welsh Ambulance Service invites public to AGM and Board meeting
Annual report, finances and patient experiences will be discussed during online meetings on July 30
THE WELSH AMBULANCE SERVICE is inviting members of the public to attend its Annual General Meeting and bi-monthly Board meeting later this month.
The AGM will be held online via Microsoft Teams on Thursday, July 30, from 9.30am until 10.45am.
Members of the Board will provide updates on the Trust’s performance and financial position, as well as discussing its annual report and accounts for 2025/26.
There will also be an opportunity for stakeholders and members of the public to submit questions.
Colin Dennis, Chair of the Welsh Ambulance Service, said: “Our AGM is an important opportunity to reflect on the achievements and progress of the past year and the impact these have had on our services.
“This includes transforming the way we deliver services to provide patients with the right advice and care, in the right place, every time.
“It also gives us the chance to look ahead, share our vision for the future and explain the actions we are taking to achieve it.”
Questions can be submitted during the AGM using the Microsoft Teams Q&A function.
Alternatively, questions can be sent in advance by emailing [email protected] before Wednesday, July 29.
The Trust’s bi-monthly Board meeting will take place immediately after the AGM, beginning at 11am.
During the meeting, Board members will hear the findings of the Good Governance Institute’s recent external review of the Trust Board’s effectiveness.
They will also hear from Lucy Burrows, whose young son lives with a range of physical and neurodiverse conditions.
Ms Burrows will speak about her family’s experience of the patient-centred care provided by an attending Emergency Medical Service crew.
An agenda for the Board meeting is expected to be published on the Welsh Ambulance Service’s website shortly.
Questions for the Board can also be submitted in advance by emailing [email protected] by Wednesday, July 29.
The Microsoft Teams links for both meetings will become active around ten minutes before each meeting begins.
Health
Two new surgeons appointed as Hywel Dda admits orthopaedic waits remain too long
Health board says it is increasing capacity after figures revealed hip replacement patients waited an average of 64 weeks
HYWEL DDA UNIVERSITY HEALTH BOARD has appointed two additional surgeons as part of efforts to reduce lengthy waits for orthopaedic treatment across west Wales.
The health board confirmed the appointments after figures revealed that patients undergoing elective hip replacement surgery waited an average of 450 days during the 2025/26 financial year.
That is equivalent to more than 64 weeks from referral to treatment.
As of May 28, 2026, a total of 1,608 patients were on Hywel Dda’s waiting list for hip replacement surgery.
Sixteen patients were also removed from the list during the financial year after deciding to undergo private treatment.
Responding to questions from The Herald, Gareth Cottrell, Deputy Chief Operating Officer at Hywel Dda University Health Board, acknowledged the effect prolonged waits were having on patients.
He said: “The current national delivery expectation for health boards in Wales is to treat orthopaedic patients within a maximum of 104 weeks from the point of referral to treatment.
“In recent years, waiting times for orthopaedic treatment in Hywel Dda have been among the lowest of any health board in Wales, but we recognise that waiting times remain too long and the impact these have on our patients while awaiting the treatment they need.”
The health board said it continued to maintain dedicated ward and theatre capacity for elective orthopaedic procedures at Prince Philip Hospital in Llanelli and Bronglais Hospital in Aberystwyth.
Day-case surgery is also being carried out at units across Hywel Dda’s hospital sites.
Mr Cottrell said: “We remain committed to improving waiting times and are working closely with our regional health board partners to maximise the treatment capacity we can offer patients across the wider South West Wales area.
“During the past year, we have appointed two additional surgeons to support our continuing efforts to reduce waiting times.”
The health board did not provide details of where the new surgeons would be based, how many additional operations they were expected to carry out or when patients would begin to see a significant reduction in waiting times.
Plans to expand orthopaedic capacity also formed part of Hywel Dda’s Clinical Services Plan consultation.
Mr Cottrell added: “Improving our orthopaedic services has also been a key part of our Clinical Services Plan that we consulted upon last year, with plans being developed to increase capacity and help more patients access the care they need.”
Hip replacements are commonly offered to patients suffering severe pain, stiffness and loss of mobility after other treatments, including physiotherapy, medication and injections, have failed to provide sufficient relief.
Lengthy waits can leave patients struggling with worsening pain, disturbed sleep and a loss of independence, while some may be forced to reduce their working hours or leave employment.
The waiting-time figures were obtained through a Freedom of Information request submitted by healthcare marketplace My Medical Gateway.
The company said the health board returned its response on June 8, 2026.
Health
MSs clash over funding formula as Reform call for government to abandon plans
SENEDD Members clashed over plans to review Wales’ funding formula, following the Welsh Government’s defeat in its pursuit of change.
Constitution minister Dafydd Trystan Davies defended the Welsh Government’s stance amid Reform calls for the plans to be abandoned.
On Tuesday July 14, Reform’s Cai Parry-Jones said Plaid Cymru had experienced a “crushing defeat” last week when they were “refused” permission from the Senedd to argue for a different funding model for Wales.
He said: “Reform, with the support of Labour and the Conservatives, potentially saved £1.5 billion annually for the Welsh Government’s budget. You’re welcome.
“Now that the Senedd has spoken, will you abandon your plans to argue for a change for the funding model for Wales?”
Responding with a simple “no”, Dr Trystan Davies said: “What has become very clear in assessing the financial situation facing Wales is that we need fair funding for Wales and funding that reflects the needs of the population. Wales has nothing to fear from a review of that kind.”
Reform’s shadow finance and government efficiency minister pointed to Plaid’s manifesto promises – much of which Mr Parry-Jones described having “hinged on an optimistic change of the funding model”.
He said: “Now that the Senedd has rejected your calls to change the funding model, what changes have you made to your programme for government?”

Dr Trystan Davies responded: “I hope that colleagues across this Senedd will work to ensure that the Welsh Government and the public sector in Wales work at their most effective and that we, over the next four years, can identify more funding that can be invested in the priorities of the people, to support childcare, to support the economy, to support the health service.”
Huw Thomas – Labour’s spokesperson for finance and democracy – questioned the minister on Plaid’s funding formula review.
The former Cardiff Council leader revealed he had received a written response from local government minister Sian Gwenllian, who said that as part of the government’s funding formula review it is “reviewing the data on primary indicators” such as “those relating to deprivation and sparsity of population”.

Mr Thomas said there are “huge concerns” in parts of Wales that Plaid will “copy what Rishi Sunak did in England and redistribute funding via the funding formula away from poorer urban areas towards relatively wealthier rural ones.”
The Caerdydd Penarth MS asked the minister what issues he has identified in the “underlying data and indicators” that have prompted this review.
In response, Dr Trystan Davies said: “As with all official statistics, the government keeps a close eye on the accuracy and effectiveness of that data to ensure that they are clearly and accurately reflected in the formulas.
“The spokesperson himself [Mr Thomas] comes from Aberystwyth and he knows full well that there are areas of significant poverty in rural Wales as well as industrial Wales.”
He continued: “Setting those communities against each other is a disappointing approach from the spokesperson, I would suggest.”
Mr Thomas noted in response that he “didn’t hear” the minister share “what figures had pushed [him] to hold that review.”
Calls for a Welsh Covid inquiry came from both the Reform and Conservative benches in Tuesday’s plenary.
Following his questions on Plaid Cymru’s plans to argue for a change to the funding model for Wales, Mr Parry-Jones pressed the minister to confirm what actions his government will take to bring about a Welsh Covid review.
He said: “Responding to the Covid inquiry’s fifth report today, the First Minister rather vaguely said that Plaid remains committed to reviewing the Wales Covid response.
“In March, Plaid said it would hold a short, sharp and focused review of the Welsh Government’s Covid response, a far cry from the full-fat all-Wales inquiry Plaid previously called for for years, including during your 2024 manifesto.
“Now, following that u-turn, nobody knows what your review actually is – not when it’s happening, not for how long, not even what elements of the Covid response it would focus on.
“Surely, Minister, now is the time to make it clear to bereaved families what actions exactly your government is going to take.”
Dr Trystan Davies said the government is committed to conducting a Covid review. He said: “That’s what we said in our manifesto and that’s what we intend to do.
“I’m pleased to say that I have already been in correspondence with the Covid Bereaved Families on our intentions and hope to arrange a meeting with them soon, because it’s important that the voices of those who have suffered are part of that discussion and feed in to the work of government.”
Andrew RT Davies, Welsh Conservative MS for Pen-y-Bont Bro Morgannwg, also pressed the minister on his inquiry plans.

Mr Davies said it was “vital” the government “sticks to their commitment” and “enacts a Covid inquiry – not a review”.
He called on the minister to confirm that “the government’s thinking, whatever emerges, will be set up under the Inquiries Act 2005, which would compel witnesses to come before that inquiry and give evidence”.
Dr Trystan Davies reiterated that work is “progressing” on the government’s Covid review and noted he will be “liaising closely” with the bereaved families.
The Conservative MS thanked the minister for his “warm words” but described the response as of “little substance”.
Mr Davies said: “The reality is that we found out, with the Covid committee that was set up in the previous Senedd term, that unless witnesses were compelled to give evidence, that committee was thwarted in its endeavours to get to the truth.
“Today, for example, the Covid inquiry reports that, on the FFP3 respirator masks that we were told Wales was well stocked with prior to the Covid pandemic in its emergency allocation, there wasn’t a single mask in Wales available for the health service to use.
“These are the things we need to get to the core of as to what was not provided, what was mislaid, what was deliberately not ordered to save money, and what was not acted on on the emergency planning trials that were held prior to the Covid pandemic.”
He called on the Welsh Government to “stick to your guns, stick to your morals, stick to the votes that you made prior to the Senedd election and have a full-blown inquiry that gets to the truth and, ultimately, prepares Wales for any future pandemic.”
Responding, Dr Trystan Davies said: “Reading the most recent module report on Covid brings home the sobering impact of Covid right across this country.
“Those lessons must be learnt, and the review that we are committed to undertaking must have the ability to address those precise issues that you have set out and that is what we will seek to do.”
-
Health2 days agoWelsh Ambulance Service invites public to AGM and Board meeting
-
featured10 hours agoFrom a father-and-son project to an award-winning campervan business
-
Crime1 day agoWhat the Milford Haven School stabbing verdict really means
-
Crime1 day agoTeen cleared of attempted murder but guilty of GBH after Milford teacher stabbed
-
Business2 days agoPort appoints two new directors as energy and regeneration projects advance
-
Entertainment2 days agoImperial Hotel announces four-day Bank Holiday celebration in Tenby
-
Community13 hours agoHousehold Cavalry drum horse returns home to Pembrokeshire for final farewell
-
Entertainment2 days agoVegOut West brings food, music and festival atmosphere to Pembrokeshire








