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Education

Abuse towards school staff must stop, says NAHT Cymru

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Survey reveals alarming rise in abusive behaviour

MORE than four in five (82%) school leaders in Wales have been abused by parents in the past year, a new survey has revealed.

The poll, conducted by school leaders’ union NAHT Cymru, uncovered shocking instances of head teachers and senior staff facing verbal and physical abuse.

Verbal abuse was the most common, with 78% of school leaders in Wales reporting incidents in the past year. This was followed by threatening behaviour (64%), online abuse (39%), and discriminatory language (18%), including racist, sexist, or homophobic terms. Disturbingly, more than one in ten (12%) suffered physical violence.

The survey also highlighted a growing issue of online trolling and coordinated hate campaigns on social media and parent groups. Some school leaders reported feeling so targeted that they had considered leaving the profession altogether, with many suffering from anxiety, depression, and panic attacks.

Abuse on the rise

More than four-fifths (82%) of school leaders said parental abuse had increased over the past three years, with 34% reporting a ‘great’ increase. Only 4% said abuse had decreased.

Nearly a third (31%) said they experienced abuse from parents on a monthly basis, while 14% reported weekly incidents.

One senior leader described the situation: “Nasty emails are becoming more frequent. I receive abusive messages from parents without any thought or balance.”

Another highlighted “slanderous and vexatious complaints targeted at individual members of staff.”

Call for urgent action

Laura Doel, NAHT Cymru’s national secretary, said: “These results expose a worrying trend in Welsh schools, where verbal and even physical abuse is becoming part of the job. This is simply unacceptable. School leaders should not be subjected to this kind of treatment, and more must be done to protect them.

“NAHT Cymru is calling on local authorities to work with us to tighten complaints procedures and take a stand against this abusive behaviour, ensuring schools remain safe and supportive environments for all staff and pupils.”

Paul Whiteman, NAHT’s general secretary, added: “The vast majority of parents support schools, and the relationship between school and home is generally positive. However, in recent years, we have seen a troubling increase in the abuse faced by school leaders.

“Some of the incidents reported to us are almost beyond belief. These are dedicated professionals working tirelessly to provide quality education, often in challenging circumstances. No one should suffer abuse in their workplace.

“This abuse is causing immense distress to school leaders and their staff and is even forcing some to leave the profession. At a time when schools are already struggling with recruitment and retention, this has a direct impact on the quality of education pupils receive.

“Parents must be able to raise concerns, but this must be done in a respectful manner. Whatever the situation, there is never an excuse for abuse.”

The union says its findings highlight the importance of its cross-nation ‘No Excuse for Abuse’ campaign, calling for greater respect and protection for education professionals.

 

Education

Pembrokeshire College student crowned national champion in hair competition

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Learner beats more than 3,000 entrants to take top prize in textured hair category

A PEMBROKESHIRE COLLEGE student has been crowned a national champion after winning first place in a prestigious UK hairdressing competition.

Marieme, a Level 3 Hairdressing learner, took the top spot in the Textured Hair category after being selected from more than 3,300 applicants. She went on to compete against the final six contestants in the national finals, where she impressed judges to secure first place.

The achievement marks a significant milestone for both Marieme and the college, highlighting the high standard of training and talent emerging from Pembrokeshire.

Staff at the college said they were “absolutely thrilled” with the result, praising Marieme’s hard work, creativity and dedication throughout the competition.

The success did not stop there, with two other Pembrokeshire College learners also reaching the national finals.

Dylan was named among the top six in the Barbering category, while Laura achieved the same distinction in the Avant Garde category.

Their performances contributed to what the college described as a “fantastic day” for its hairdressing department.

The results underline the strength of vocational training in west Wales and the growing reputation of Pembrokeshire College in national competitions.

 

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Education

Prendergast School achieves gold award for Armed Forces support

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Top honour recognises commitment to Service children and families

PRENDERGAST CP School in Haverfordwest has been awarded the highest possible recognition for its support of Armed Forces families.

The school has secured Gold Armed Forces Friendly School Cymru status, marking a significant milestone in its ongoing work to support pupils from Service backgrounds.

Headteacher Louise John said the achievement reflects a strong, whole-school commitment to ensuring Service children feel supported and able to succeed.

She said: “We are committed to ensuring Service pupils feel welcomed, understood and able to thrive.

“We recognise the unique experiences of children from Service families and have worked hard to embed that understanding across the school.

“Our approach focuses on early identification, strong communication with families, and consistent pastoral support.

“Achieving Gold status recognises the dedication of our staff and the inclusive practices already in place, while reinforcing our ongoing commitment to supporting Service children’s wellbeing, sense of belonging, and educational success.”

The Gold award, delivered through Supporting Service Children in Education Cymru (SSCE Cymru), requires schools to demonstrate strong and sustained support for Service children. This includes creating a positive environment where pupils can share their experiences and strengthening links with the wider Armed Forces community.

Prendergast CP School previously achieved both Bronze and Silver awards before progressing to the top level.

Cllr Simon Hancock, Pembrokeshire County Council’s Armed Forces Champion, praised the achievement.

He said: “I would like to congratulate Prendergast School on achieving the coveted Gold Armed Forces Friendly School Cymru status.

“From my visits, it is clear the school actively engages with the Armed Forces community and provides a positive and supportive environment for Service children.”

Cllr Guy Woodham, Cabinet Member for Education and the Welsh Language, added: “This is fantastic recognition of the ongoing work at Prendergast School.

“It highlights the importance of supporting Armed Forces families and sets a strong example of best practice. Well done to everyone involved.”

 

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Education

4 Essential Cyber Security Tips to Protect Your Data 

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Protecting your personal data and financial information is crucial. With scammers and hijackers getting more and more sophisticated, you need to implement proper cyber security systems in order to keep yourself protected. 

With that in mind, here are four cybersecurity tips to help you stay safe online. 

Use Strong Passwords 

A strong password is a basic security essential. A password that’s difficult to guess makes it harder for unauthorised users to gain access. 

When creating a password, consider these guidelines: 

  • Length – the longer the better, as there’s more opportunity to get it wrong 
  • Character variation – use a combination of upper and lower case, symbols, and numbers 
  • Avoid personal information – birthdays or other important dates, names, streets etc.
  • Keep passwords unique – don’t use the same password on different sites

It’s also a good idea to set up two-factor authentication. This adds an extra layer of security, should your password be compromised. 

Most people use simple passwords so they’re easy to remember, but this can be risky. If you struggle to remember complex passwords, consider using a password manager such as NordPass to securely store your passwords. 

Remain Vigilant 

It’s important to remain vigilant of scams or phishing attempts. They usually come through as emails or text messages and there are a few clear signs of malicious intent:

  • Misspellings – particularly in the email address itself 
  • Pressure to take action – scammers often aim to create a sense or urgency to get you to take action without thinking
  • Asking for sensitive information – legitimate companies don’t typically ask for passwords or financial details via text or email. Never give personal information away without verifying the legitimacy of the site and the correspondence 
  • Suspicious links – don’t click links that you’re unsure of or ones where the URL destination is completely different to the hyperlinked text (you can hover over links without clicking to see this) 

Keep Your Software Up to Date 

Keeping your software up-to-date ensures that you remain protected. Software updates are often designed to bridge security gaps and protect against new threats, plus new systems are typically better equipped to resist malware. Consider turning on automatic updates so you don’t miss any.

Remove Malware Immediately 

If you notice that your device is slower than usual, apps that you don’t recognise have been installed, or pop-up ads are appearing everywhere, you may have malware on your device. 

It’s important to run a scan to detect malware if you suspect your device has been affected, and remove it promptly. There is plenty of step-by-step help out there that can help you remove malware from your device. 

Safeguard Your Data 

By using strong passwords, remaining vigilant of scams and phishing attempts, keeping your software and devices up to date, and removing malware as soon as possible, you can help ensure your personal and financial information remains secure. 

 

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