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Crime

Leaked messages reveal shocking culture at HMP Parc amid misconduct probe

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The facility houses many prisoners from Pembrokeshire, and is the largest jail in Wales

A SERIES of leaked messages obtained by The Herald have revealed a toxic culture among some staff at HMP Parc, with officers joking about violence, mocking self-harm, and admitting to skipping duties — as multiple investigations into serious misconduct continue at the privately-run Bridgend prison.

Parc Prison, Bridgend (Pic: Herald)

The leaked text and social media messages, exchanged between officers and ex-colleagues, include disturbing references to physical assaults on inmates, deliberate provocation of prisoners, and a callous disregard for vulnerable individuals.

In one message, an officer boasts: “I punched f*** into him after he bit me… he threw his food tray in Leah’s face so I dropped him.”

Other exchanges appear to show staff encouraging each other to push inmates into confrontation. One officer writes: “Let’s push him to go tomorrow so we can drop him,” followed by: “Big time, f*** him off.”

In another, officers make light of suicide risks. One message reads: “He’ll tie a bag around his neck,” with a response: “Too much paperwork.” Another adds: “Don’t have to do paperwork if you pretend not to see it.”

The language throughout is crude, dehumanising, and laced with jokes about violence. In one thread, staff describe an inmate with serious mental health issues as “crackhead Jesus,” and another talks about a prisoner who had slit his wrists, calling him a “daft c***” and suggesting he should be “in a lonnie bin.”

The leaks come as it is confirmed that a total of ten officers at HMP Parc have now been arrested since September 2024 as part of a major police swoop on the prison.

In a statement to The Herald, South Wales Police confirmed:

“South Wales Police arrested four people on Friday September 20, 2024, on suspicion of assault and misconduct in public office following reports of a series of incidents at HMP Parc.
All four have been released without charge following their arrests in September.”

“An additional arrest phase took place in January 2025.
Those arrested during the second phase are a 35-year-old man from Bridgend; a 40-year-old man from Swansea; a 38-year-old man from Barry; a 50-year-old man from Taibach; and a 23-year-old woman from Cardiff — all of whom have been bailed for further enquiries until the end of April 2025.
A 36-year-old man from Llanelli has been released under investigation.”

Prison officers prepare to enter a cell during a training exercise. (File image)

Detective Chief Inspector Dean Taylor said: “The investigation remains ongoing, and officers are continuing to work closely with G4S.”

G4S, which runs HMP Parc, issued the following statement: “We are aware a decision has been made not to proceed further with a number of initial cases. It is not appropriate for us to comment on other cases which are ongoing, but we will continue to support police colleagues.”

This week, The Herald also revealed police are separately investigating the alleged sexual assault of a young inmate on X1 Wing, who was reportedly coerced and scalded. Advocacy groups have described the incident as a “catastrophic failure” of the prison’s safeguarding procedures.

HMP Parc has also recorded at least eight inmate deaths in the past 12 months, with several suspected to be linked to drugs or suicide. Campaigners say the leaked messages now confirm the culture of neglect and violence that whistleblowers have warned about for years.

“This is more than misconduct — it’s cruelty, covered up and normalised,” said a campaigner for prisoner rights. “The public deserves answers, and the victims deserve justice.”

The Ministry of Justice’s anti-corruption unit is supporting the ongoing police investigation.

Parc, the largest prison in Wales, is one of the few in the UK operated by a private firm. It has faced growing calls for an independent inquiry into its operation, following riots, staffing failures, and the replacement of its director last year.

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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Crime

Banned for 40 months after driving with cocaine breakdown product in blood

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A MILFORD HAVEN woman has been handed a lengthy driving ban after admitting driving with a controlled drug in her system more than ten times over the legal limit.

SENTENCED AT HAVERFORDWEST

Sally Allen, 43, of Wentworth Close, Hubberston, appeared before Haverfordwest Magistrates’ Court on Thursday (Dec 4) for sentencing, having pleaded guilty on November 25 to driving with a proportion of a specified controlled drug above the prescribed limit.

The court heard that Allen was stopped on August 25 on the Old Hakin Road at Tiers Cross while driving an Audi A3. Blood analysis showed 509µg/l of Benzoylecgonine, a breakdown product of cocaine. The legal limit is 50µg/l.

COMMUNITY ORDER AND REHABILITATION

Magistrates imposed a 40-month driving ban, backdated to her interim disqualification which began on November 25.

Allen was also handed a 12-month community order, requiring her to complete 10 days of rehabilitation activities as directed by the Probation Service.

She was fined £120, ordered to pay £85 prosecution costs and a £114 surcharge. Her financial penalties will be paid in £25 monthly instalments from January 1, 2026.

The bench—Mrs H Roberts, Mr M Shankland and Mrs J Morris—said her guilty plea had been taken into account when passing sentence.

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