News

Dŵr Cymru loses 251 million litres each day due to leaks

Published

8 months ago

April 22, 2025

Welsh Lib Dems slam water firms as millions of litres leaked daily

WELSH Liberal Democrats have criticised Dŵr Cymru and Hafren Dyfrdwy after new figures revealed widespread water wastage due to leaking infrastructure, with Dŵr Cymru alone losing an average of 251 million litres every day.

Research from the House of Commons Library, commissioned by the Liberal Democrats, shows that between 2020/21 and 2022/23, an average of 3 billion litres of water were lost daily across England and Wales — the equivalent of 1,200 Olympic-sized swimming pools.

Dŵr Cymru was the worst offender, leaking 171 litres per property per day — the highest in England and Wales. Hafren Dyfrdwy, which supplies Montgomeryshire, Wrexham, and parts of Radnorshire, ranked second worst, leaking 154 litres per property per day, or 16.4 million litres in total.

The Liberal Democrats estimate the annual cost of water leakage to customers at around £396 million.

Despite Dŵr Cymru’s not-for-profit model, the party has long raised concerns over executive pay, environmental failings, and high household bills. Water bills in Wales remain the highest in the UK, despite some of the lowest household incomes. Hafren Dyfrdwy bills are set to rise by 32% in 2025, with average charges increasing from £447 to £590.

Apology and acknowledgement of misreporting

In March 2024, Dŵr Cymru Welsh Water issued a public apology after it was found to have misreported leakage and per capita consumption figures over a number of years. An Ofwat investigation concluded that the company significantly understated the extent of its water losses, prompting accusations of misleading customers and regulators.

The company admitted to failures in governance and management oversight and agreed to a redress package worth £39.4 million, including a £10 rebate for every customer.

Chief Executive Pete Perry said: “We are very sorry that this happened. We proactively brought this issue to Ofwat’s attention… Our review identified governance and management oversight failures that led to the issues identified which have now been addressed. Achieving the planned reduction in leakage will be challenging, but we have committed a substantial increase in expenditure in this area and strengthened the relevant operational teams to recover performance.”

Welsh Water also pledged to invest an additional £59 million during the current 2020–25 price review period to tackle leakage and reduce consumption.

Ofwat Chief Executive David Black condemned the misreporting: “For five years, Welsh Water misled customers and regulators on its record of tackling leakage and saving water. It is simply indefensible, and that is why we are making Welsh Water pay this £40 million to benefit its customers.”

The findings sparked renewed criticism from campaigners and politicians alike, who say the apology and investment commitments are long overdue and insufficient given the environmental damage and costs to consumers.

Political pressure mounting

Welsh Liberal Democrats are now calling for the abolition of Ofwat, arguing that the regulator has failed to hold water companies properly to account. They propose the creation of a new, more powerful watchdog.

Their demands include:

A single social water tariff to protect vulnerable customers
A ban on executive bonuses at failing water companies
Stronger environmental oversight from the Welsh Government, particularly regarding Dŵr Cymru

David Chadwick, Liberal Democrat MP for Brecon, Radnor and Cwm Tawe, said: “It’s scandalous that Dŵr Cymru is wasting millions of litres of water every year, while customers are saddled with sky-high bills. The government cannot sit idly by as water companies exploit the system.

“Ofwat must be replaced with a regulator that will hold these polluters to account. The Liberal Democrats will continue to stand up for customers who have been taken for granted for far too long.”

Glyn Preston, Senedd candidate for Gwynedd Maldwyn and Llanidloes County Councillor, added: “Communities across Gwynedd and Montgomeryshire are being failed by a system that rewards mismanagement and punishes ordinary people.

“When companies like Hafren Dyfrdwy waste millions of litres daily, it’s not only an environmental catastrophe but a betrayal of public trust.

“We need urgent reform to fix our broken water system, protect the environment, and ensure no one is forced to pay through the nose for such poor service.”

Despite recent commitments, campaigners argue that water companies in Wales continue to fall short on both environmental and consumer expectations. Critics say tougher regulation and greater transparency are essential to restore public confidence.

A Welsh Water spokesperson said: “Our performance on leakage when measured per property isn’t a true reflection of the overall situation, due to the sparse population we serve in rural areas and the length of our pipe network.

“Welsh Water is close to the industry average when measured on leakage per kilometre of pipe and this remains a more relevant comparison.

“However, leakage performance is not where we want it to be and we have invested an additional £54m over the past two years above what was planned to identify and reduce leakage as quickly as possible to improve our performance further.

“This has meant that we have made significant improvements in performance, and we expect this to be evident in our figures for 2024/25 that will be released in a few weeks’ time.

“Our aim is to continue this improvement over the next five years where we will reduce leakage by a further 25% with considerable investment planned in pipe replacement and leakage repairs.”

Crime

Emergency bags rolled out to support domestic abuse victims across Dyfed-Powys

Published

6 hours ago

December 19, 2025

Tom Sinclair

Thirty packs provide immediate help for families fleeing dangerous situations

A NEW initiative aimed at supporting victims of domestic abuse has seen thirty emergency bags distributed for use across the Dyfed-Powys Police area.

The bags, which contain essential items including toiletries, non-perishable snacks and emergency supplies, are designed to offer immediate practical support to individuals and families forced to flee abusive situations, often with little or nothing.

The scheme forms part of the Police and Crime Commissioner’s wider commitment to improving outcomes for victims and is being delivered in partnership with Dyfed-Powys Police and Dal i Godi, the commissioned Independent Domestic Violence Adviser (IDVA) service.

Dal i Godi provides specialist support to victims at high risk of serious harm, including safety planning and advocacy through the criminal justice process.

Police and Crime Commissioner Dafydd Llywelyn said the initiative was already proving its value.

“This is an incredible initiative that I’m proud to support,” he said. “It provides meaningful help to those experiencing trauma and reflects our ongoing work to put victims first.

“Within just a few days of the bags being distributed to the Dal i Godi service, one was given to a victim fleeing a domestic abuse situation, along with a children’s pack to support their young family. That shows just how essential this support can be and how quickly it can make a difference.”

Detective Chief Inspector Llyr Williams, from the Dyfed-Powys Police Vulnerability Hub, said the emergency bags could provide a vital lifeline at critical moments.

“These emergency bags offer support at some of the most difficult moments in a person’s life,” he said.

“The contents provide immediate comfort, dignity and practical help for those leaving their homes in crisis. While simple, they represent an important first step towards safety and recovery.

“We are proud to be working with partners across the Dyfed-Powys area to ensure this support reaches people when they need it most.”

Anyone experiencing domestic abuse, or concerned about someone else, is encouraged to seek help. In an emergency, call 999.

Domestic abuse can also be reported online via Dyfed-Powys Police.

Support services available include Victim Support Dyfed-Powys, which offers free and confidential help to anyone affected by crime, whether or not it has been reported, and Dal i Godi, which provides specialist IDVA support for high-risk victims.

The Live Fear Free Helpline offers 24-hour support for those experiencing domestic abuse or sexual violence across Wales.

If you or someone you know is a victim of domestic abuse, please consider reporting it. If you are in danger or need support right away, please call 999.

You can report domestic abuse through the online crime reporting service here: Report domestic abuse | Dyfed-Powys Police.

Support is also available via the below support services:

Victim Support Dyfed-Powys

Free, independent support for anyone affected by crime in the Dyfed-Powys area, whether or not it has been reported to the police.

0300 123 2996

Victim Support Dyfed-Powys

Dal i Godi (IDVA Service)

Specialist support for victims of domestic abuse at high risk, offering safety planning, emotional support, and advocacy with agencies such as police and courts.

01267 221194

Dal i Godi

Live Fear Free Helpline

24/7 support for anyone experiencing domestic abuse or sexual violence.

0808 80 10 800 | Text 07860 077333

[email protected]

News

Welsh-language school praised for ‘happy, proud and friendly community’

Published

7 hours ago

December 19, 2025

Tom Sinclair

Estyn highlights strong leadership, positive attitudes and a clear curriculum vision at Ysgol Bro Preseli

A WELSH-medium all-age school in Crymych has been praised by inspectors for fostering a “happy, proud and friendly community,” according to a recent Estyn report.

Inspectors said pupils at Ysgol Bro Preseli show pride in their local area, thrive both academically and socially, and are well prepared for the next stages of their learning.

The school currently has 932 pupils on roll, including 118 in the sixth form, and has operated as an all-age school since 2022.

Estyn found that most pupils demonstrate extremely positive attitudes to learning, treat staff with respect, and listen carefully to the contributions of their peers.

The report also notes that, in almost all cases, teachers show strong subject knowledge. Inspectors highlighted the close and supportive relationships staff build with pupils, alongside the creation of a safe learning environment where pupils are not afraid to make mistakes.

It states: “As a result of a clear strategic direction and detailed planning, teachers provide beneficial practical activities that allow pupils to develop purposeful oracy, reading and writing skills in language sessions and across the other areas of learning and experience.”

Inspectors also praised the school’s clear curriculum vision, rooted in its motto Gwreiddiau a Gorwelion (Roots and Horizons).

“Leaders and teachers provide a coherent curriculum and learning experiences that bridge the primary and secondary sectors effectively,” the report said. “Staff plan stimulating activities and experiences for pupils to learn and deepen their understanding within the areas of learning and experience. This contributes positively to the sense of belonging that permeates the whole curriculum of Ysgol Bro Preseli.”

Headteacher Rhonwen Morris said the report was a reflection of the collective effort across the school community.

“As a successful all-age Welsh-medium school, we are delighted that the report recognises our commitment to excellence and the unique identity that makes Ysgol Bro Preseli so special,” she said.

“Since becoming an all-age school in 2022, our cohesive leadership team and governing body have focused on building a strong foundation based on our values of Welsh ethos, kindness, community and responsibility.

“The report highlights the excellent strategic work of staff at all levels, which is a testament to the shared dedication and vision that drives our school forward.

“It is gratifying that the report reflects what we continuously aim to achieve day in and day out. This achievement belongs to our entire community — staff, pupils, parents and governors — and together we will continue to build on this success and provide the very best education for every pupil.”

Charity

Welsh opticians raise £1,600 for people experiencing homelessness

Published

7 hours ago

December 19, 2025

Tom Sinclair

SPECSAVERS Pembroke Dock has helped raise £1,600 to support people experiencing homelessness this winter, with all funds going to The Wallich’s winter appeal.

Thirteen stores from North, South and West Wales donated £1 for every customer feedback form completed during November to help The Wallich, Wales’ largest homelessness and rough sleeping charity, continue its vital work.

Supporting more than 8,000 people experiencing or at risk of homelessness across the nation each year, The Wallich runs around 100 diverse projects across 20 local authorities to provide hope, support and solutions to end homelessness.

Funds raised by Specsavers will go directly to the Wallich’s Flexible Assistance Fund, which provides small but vital emergency grants. The grants support people at crucial turning points, helping cover essential costs such as phone credit, rent or food shops.

This initiative is a continuation of Specsavers’ wider homelessness programme, which sees over a hundred Specsavers stores and Home Visits services hold out-of-hours or pop-up clinics and invite people affected by forms of homelessness to use their services for free.

Specsavers’ North Wales regional relationship manager, Martin Lawrence, who helped organise the fundraiser, says: ‘We’re really proud to be supporting The Wallich’s winter appeal at a time when support is needed most.

‘Homelessness affects people in every community and as locally owned and run businesses, Specsavers stores are committed to raising awareness of the issue and supporting people through their toughest moments.

‘We’re excited to build on the success of this fundraiser and strengthen our partnership with The Wallich in the new year.’

Louisa Turner, head of fundraising at The Wallich, adds: ‘Winter can be an incredibly difficult time for people experiencing homelessness and this support from Specsavers will make a real difference.

‘The funds raised will help provide emergency grants at critical moments – whether that’s putting food on the table, helping someone stay connected with their loved ones or preventing someone from losing a safe place to live.

‘This kind of support creates vital turning points and helps people move towards a safer, more secure future.’

Specsavers works year-round with homelessness charities including Crisis, Vision Care and The Big Issue, to improve access to healthcare and advocate for policy change – ensuring people experiencing homelessness can receive free eye tests, glasses and hearing checks.