Charity
Former Withybush director flays Welsh Government over ambulance delay
Retired doctor calls for emergency response to ‘failing’ NHS
A FORMER Director of Withybush Hospital has launched a scathing attack on the Welsh Government after his ninety-year-old mother-in-law was left waiting seventeen hours for an ambulance.
Dr Iain Robertson-Steele, who lives in Solva, told BBC Radio Wales’s Breakfast programme this week that he had “never seen the Welsh NHS in such a poor state.” He also criticised First Minister Eluned Morgan and the wider handling of health and social care by ministers in Cardiff Bay.
Dr Robertson-Steele explained that after his mother-in-law suffered a fall, 999 was called – but the ambulance did not arrive until 2:00am.
“She was found on the floor,” he said. “An ambulance arrived seventeen hours later at 2:00 in the morning, and, at 2:30am, she was taken to Withybush Hospital.”
Baroness Morgan admitted the delay was “unacceptable” and said the government was working to improve the system and address “blockages” in the care pathway.
But Dr Robertson-Steele said the situation required far more than promises.
“As a retired doctor, I’ve become increasingly aware of growing ambulance response delays — we’re talking about heart attacks, broken necks, and femurs,” he said. “It’s completely unacceptable for critically injured or ill patients to remain at home for such long periods. They become cold, hypoglycaemic, and develop skin damage. All of these increase the risk of poor outcomes.”
He was clear that frontline staff are not to blame.
“This isn’t the fault of nurses, paramedics, doctors or hospital staff. It’s a system that’s inadequate, badly organised and clogged up. The Welsh Government has been in power for twenty-five years. Eluned Morgan can’t just say she’s ‘working on it’.”
Dr Robertson-Steele called for immediate action: “The government has failed to deliver, failed to organise, and the NHS is frankly on the point of failure. That is bad for patients, bad for staff, and bad for the country.
“That is why I’m calling on the government to organise an emergency response to address the current crisis. And let’s be clear — it is a crisis.”
In response to Baroness Morgan’s claim that delays in operations were due to her not being “in every theatre,” he said: “Delays in theatre are often because there are no beds for patients or there’s a lack of staff. So it’s a bad example for her to give.
“The real problem is delayed discharges. Patients are stuck in hospital waiting for social care packages to go home. Bed numbers have dropped over the years. The population has aged. The demands of the elderly are much higher than those of younger people.”
He warned that superficial fixes would not solve the crisis.
“We’ve had the Bevan Commission. We’ve had report after report. We all know the answer is solving social care and elderly care.
“As the Senedd election nears, politicians will roll out magical solutions. But none of it will work unless we deliver, pay and organise staff properly — and most importantly, train enough doctors and nurses.”
Turning to workforce issues, he added: “We’ve seen the cut in nursing places at Cardiff University. We train doctors in Wales but don’t retain them. We don’t train enough, and we don’t pay them well enough to keep them here. Many leave for Australia or New Zealand.”
Dr Robertson-Steele concluded: “It’s naive of the government — and very naive of Eluned Morgan, the former Health Minister — to suggest this is just about poor organisation or management. The crisis is systemic, and the responsibility lies squarely with those in power.”
Charity
Angle RNLI launch to stricken yacht in 42-knot gale as skipper swept overboard
Lifeboat crew battle six-metre seas after lone sailor loses engine, sail and takes on water west of Skokholm
ANGLE RNLI lifeboat volunteers carried out a dramatic rescue after responding to a broken Pan Pan call from a 28ft yacht in severe conditions, with winds gusting to 42 knots and waves reaching up to six metres.
At 10:56am on Tuesday (Feb 3), the crew were already afloat on a navigation pass-out exercise in Dale Roads when they overheard the distress transmission from a yacht west of Skokholm Island. Moments later, HM Coastguard tasked the lifeboat to respond while further information was gathered.
While making best speed to the scene, the crew were told the yacht, carrying one person, had suffered engine failure, blown out its sail and was taking on water from an unknown source.
The casualty vessel was located around three miles west of the island. After assessing the situation, the crew decided conditions were too dangerous to place a lifeboat volunteer aboard, and the safest option was to establish a tow.

With a south-easterly gale and a very rough sea state, the tow was rigged and the yacht began a slow passage towards Milford Haven.
However, shortly after the tow commenced, a large wave threw the skipper overboard. Although tethered to the yacht by his safety harness, he was dragged alongside the vessel in the heavy swell.
The lifeboat crew immediately released the tow and began recovery operations. With the towline fouling access on one side and the casualty trapped on the other, a crew member was eventually placed aboard the yacht over its bow. The skipper’s harness was cut, allowing him to drift clear, before he was safely recovered from the water by the lifeboat.
With the priority now the sailor’s welfare, and the risks of re-establishing the tow judged too great, the crew member was brought back aboard and the lifeboat returned to harbour.
On arrival, volunteers from the Dale Coastguard Rescue Team assisted with casualty care and gathered the necessary details.
The lifeboat was stood down and made ready for further service by 2:30pm.
The station also thanked the The Lord Nelson Hotel for accommodating the sailor at short notice.
The rescue has drawn heartfelt thanks for the volunteer lifeboat crew, whose quick actions brought the man safely back to shore. The gesture from the Lord Nelson Hotel, offering shelter for the night, also reflects the community spirit that so often accompanies the work of Pembrokeshire’s RNLI teams.
A spokesperson for Angle RNLI said the incident highlighted both the speed at which conditions can deteriorate at sea and the importance of safety equipment such as harnesses and tethers.
Charity
Age Cymru urges action on hidden crisis facing older people ahead of Senedd election
Charity warns one in three over-50s struggling with costs, healthcare delays and digital exclusion
AGE CYMRU has launched a manifesto calling on political parties to tackle what it describes as “the crisis people don’t see” facing older people across Wales ahead of the Senedd elections in May.
The national charity for older people says rising living costs, pressure on NHS and care services, poor transport links and digital exclusion are leaving many pensioners struggling day-to-day and feeling increasingly isolated.
By 2030, more than 1.3 million people in Wales will be aged over fifty – around forty per cent of the population.

But despite making up a growing share of the country, the charity says too many older people are being “pushed to the margins”.
Age Cymru’s annual survey found nearly half (46%) of older people struggled with the cost of living in the past year, with sixty-two per cent cutting back on essentials such as heating and food.
Access to healthcare is also deteriorating. Half of respondents said they had difficulty securing GP appointments, with waits of four weeks or more now common. More than half of those seeking social care described the process as difficult or very difficult.
Digital exclusion is another growing concern. Thirty-one per cent of people aged over seventy-five in Wales have no internet access at home – roughly double the UK average – meaning many cannot easily access services that have moved online.
Manifesto demands
The charity is calling on the next Welsh Government to deliver seven key changes:
• Easier access to health services
• Timely, quality social care
• Action on pensioner poverty
• Reliable public transport
• Stronger community connections and Equality Act compliance
• Offline access to services for those without digital skills
• Support to keep homes warm
Real lives affected
For Terry Lemington, 72, from South Wales, the problems are personal.
While caring for his late wife, he said he was unaware of support he could have received until just ten weeks before she died.
“It wasn’t until ten weeks before my wife passed away that I was told I could have had additional support to help me care for her,” he said.
“That included a stairlift, which in the end was due to be fitted on the day she passed away. I just wasn’t aware of the support that was available.”
Terry, who does not drive, says limited bus services leave him cut off.
“There are hourly buses to larger towns and a small village bus, but they finish at mid-day on Saturday and there is nothing on Sunday. I’m completely cut off,” he added.
“Right now it feels like older people are pushed to the margins. But we still have so much to contribute.”
Economic impact
Victoria Lloyd, Chief Executive of Age Cymru, said the issue was not only moral but economic.
“These stories are sadly all too common,” she said.
“Older people contribute around £2 billion a year to the Welsh economy, whether through paid work, childcare for families or volunteering.
“Investing in the health and wellbeing of older people is an investment in Wales as a whole.”
She added that while the Welsh Government’s Age Friendly Wales strategy had made progress, more decisive action was needed.
“We’re calling on all parties seeking votes this year to read our manifesto and ensure older people are properly considered in their policies and promises.”
Charity
Vincent Davies raises £13,682 for air ambulance charity
Independent Haverfordwest store backs lifesaving crews with year of community fundraising
A WEST WALES department store has raised more than thirteen thousand pounds for a lifesaving emergency service after a packed year of community fundraising.
Staff at Vincent Davies Department Store collected £13,682 for the Wales Air Ambulance Charity, after voting the organisation their Charity of the Year for 2025.
The independent retailer organised events throughout the year, including an Easter bingo, bake sales, quizzes, raffles, staff sales, Christmas jumper days and a festive wreath-making workshop. Charity jam jars placed in Café Vincent also helped gather steady donations from customers.
One of the most popular attractions was the store’s charity singing penguin trio, which drew smiles from shoppers of all ages and boosted collections.
Sarah John, Joint Managing Director at Vincent Davies, said: “Raising £13,682 for the Wales Air Ambulance Charity is something we are extremely proud of at Vincent Davies Department Store. As a director, it’s wonderful to see our community come together to support a charity that makes such a lifesaving difference.”
The air ambulance is consultant-led, delivering hospital-level treatment directly at the scene of serious incidents and, when needed, transferring patients straight to the most appropriate specialist hospital.
Working in partnership with the NHS through the Emergency Medical Retrieval and Transfer Service, crews can provide advanced critical care including anaesthesia, blood transfusions and even minor surgical procedures before reaching hospital.
Operating across the whole of Wales, its teams travel the length and breadth of the country by helicopter and rapid response vehicle to reach patients quickly in both rural and urban areas.
This is not the first time the Haverfordwest store has backed the cause. In 2016, staff previously raised £5,831 when the charity was also chosen as their beneficiary.
Mike May, the charity’s West Wales Regional Fundraising Manager, said: “We are so grateful to Vincent Davies Department Store for raising an incredible amount for our charity. Throughout the year they put on a variety of different events and what a successful fundraising year it was.
“The charity needs to raise £13 million every year to keep our helicopters in the air and our rapid response vehicles on the road. By raising £13,682, the staff and customers have played an important part in saving lives across Wales.”
The store says it will announce its Charity of the Year for 2026 in the coming weeks.
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