Charity
Tips to get talking this Mental Health Awareness Week
MENTAL HEALTH is more than just a small part of our lives – it’s connected to everything we do, every place we go and everyone around us. Knowing how to respond to someone who is struggling with their mental health, or being open with others about our own emotions, is something lots of us still find difficult, however.
This Mental Health Awareness Week (May 12-16), Mind Cymru is sharing its top tips to help anyone who might be concerned about someone they know, or about their own mental health, find ways to get a conversation around it going.
Talking to others
There isn’t one set way to talk to other people about their mental health. But, here are some ideas to help:
- Ask open and non-leading questions, which can give people space to express their feelings and help you understand their experiences better too.
- Think about the time and the place. This can make talking easier, for example, if it’s while you’re doing something else like walking or cooking – but don’t let this put you off if it comes up naturally in conversation either.
- Remember you’re not there to fix things and that managing a mental health problem can be a long journey – talking itself can be helpful so, unless they’ve asked for advice directly, it’s sometimes best to just listen.
- Be patient and accept that, no matter how hard you try, someone might not be ready to talk about what they’re feeling, It could make it easier for them to be open with you when they do feel ready.
Opening up to others
It’s common to feel worried or nervous about how being honest about our own mental health might affect our relationships with others. When you do feel ready, here are some ways to help you to start:
Find a method of communication that’s right for you – talking on the phone or writing a letter might feel easier than speaking to someone face-to-face, for example.
Find the right time and place to open up. It’s not always possible to find a ‘good’ time to talk, but it could help to think where and when you’d feel most comfortable.
Practise what you want to say. Phrases such as ‘I’ve not been myself lately’ or ‘I’m finding it hard to cope at the moment’ might provide a good starting point.
Find relevant information and examples, like a description in a book or the storyline of a film. This could help explain your feelings and to let others know how they can help you – whether that’s through emotional support or with any practical help you might need.
Remember it’s ok to come back to a conversation. You may both need time to think about things, and they may struggle to know how to react at first.
Sue O’ Leary, Director at Mind Cymru, says: “Mental health isn’t just about how we deal with our emotions, it’s a part of our everyday life and can affect our physical health, our finances and our relationships too.
“That’s why Mind’s own services, information and campaigns here at Mind explore all aspects of a person’s life, it’s why we have different helplines to meet people’s different needs, and it’s why our 16 local Minds in Wales design their services to meet the specific needs of the communities they serve.
“We also know, however, that the level of stigma around mental health is higher than we’ve ever seen it here in Wales, and that too many people still find it hard to talk about how they are feeling.
“So, we just wanted to remind people in Wales during Mental Health Awareness Week of the need to work collectively in spreading awareness and encouraging each other to be honest and open about our feelings so that, together, we can make sure no mind is left behind.”
If you are finding it hard to talk to someone about their feelings, or to open up to others about your own mental health, you can also seek support for your mental health in a number of ways by:
Calling one of Mind’s Helplines or accessing information on the Mind website at www.mind.org.uk/information-support/
Reaching out to Mind’s online community Side by Side, available 7 days a week and 24 hours a day at https://sidebyside.mind.org.uk/
Calling Samaritans on 116 123 (freephone). Their English language line is always open and their Welsh language line opens daily from 7pm to 11pm.
Texting SHOUT to 85258, a free 24/7 crisis text service.
Charity
Vincent Davies raises £13,682 for air ambulance charity
Independent Haverfordwest store backs lifesaving crews with year of community fundraising
A WEST WALES department store has raised more than thirteen thousand pounds for a lifesaving emergency service after a packed year of community fundraising.
Staff at Vincent Davies Department Store collected £13,682 for the Wales Air Ambulance Charity, after voting the organisation their Charity of the Year for 2025.
The independent retailer organised events throughout the year, including an Easter bingo, bake sales, quizzes, raffles, staff sales, Christmas jumper days and a festive wreath-making workshop. Charity jam jars placed in Café Vincent also helped gather steady donations from customers.
One of the most popular attractions was the store’s charity singing penguin trio, which drew smiles from shoppers of all ages and boosted collections.
Sarah John, Joint Managing Director at Vincent Davies, said: “Raising £13,682 for the Wales Air Ambulance Charity is something we are extremely proud of at Vincent Davies Department Store. As a director, it’s wonderful to see our community come together to support a charity that makes such a lifesaving difference.”
The air ambulance is consultant-led, delivering hospital-level treatment directly at the scene of serious incidents and, when needed, transferring patients straight to the most appropriate specialist hospital.
Working in partnership with the NHS through the Emergency Medical Retrieval and Transfer Service, crews can provide advanced critical care including anaesthesia, blood transfusions and even minor surgical procedures before reaching hospital.
Operating across the whole of Wales, its teams travel the length and breadth of the country by helicopter and rapid response vehicle to reach patients quickly in both rural and urban areas.
This is not the first time the Haverfordwest store has backed the cause. In 2016, staff previously raised £5,831 when the charity was also chosen as their beneficiary.
Mike May, the charity’s West Wales Regional Fundraising Manager, said: “We are so grateful to Vincent Davies Department Store for raising an incredible amount for our charity. Throughout the year they put on a variety of different events and what a successful fundraising year it was.
“The charity needs to raise £13 million every year to keep our helicopters in the air and our rapid response vehicles on the road. By raising £13,682, the staff and customers have played an important part in saving lives across Wales.”
The store says it will announce its Charity of the Year for 2026 in the coming weeks.
Charity
NSPCC Cymru launches Baby Steps scheme to support new parents across Wales
New perinatal service aims to help families cope with the pressures of early parenthood
NSPCC CYMRU has launched a new perinatal support programme aimed at helping expectant and new parents across Wales navigate the challenges of caring for a baby.
The Baby Steps service, a redeveloped early-intervention programme, is designed to give parents the tools, confidence and emotional support needed during pregnancy and in a child’s first months of life.
The service was officially launched this week at an event held at BT headquarters in London, attended by The Duchess of Edinburgh, who is a Patron of NSPCC, alongside childcare professionals and public figures.
Baby Steps will initially be piloted through three NSPCC hubs, including the Wales hub, placing Cymru at the forefront of the charity’s rollout of the service.
Carl Harris, Assistant Director for the NSPCC Wales hub, said the evidence-based programme could make a significant difference to families during a crucial stage of a child’s development.
He said: “The early stages of a baby’s life can feel daunting for parents, as they face new challenges every day while trying to give their child the best possible start.
“It is a critical time for a child’s development, and perinatal services like Baby Steps can offer enormous support to help parents through what is an exciting, but sometimes very difficult, period.
“NSPCC Cymru is proud to be leading the way in rolling out this service and supporting parents and children across Wales.”
Figures released alongside the launch highlight the scale of need. During 2024/25, the NSPCC Helpline referred more than 3,800 children under the age of two to external agencies across the UK, including police and social services. This represented almost one fifth (18%) of all referrals made by the Helpline on behalf of a child during the year.
One father who contacted the service described the pressures faced by new parents, saying: “We just can’t get our baby into a routine. It’s been eight weeks, we’re new to parenting and have different opinions, and then our friends all have different advice. It’s causing major arguments and nothing’s working.”
In addition to Baby Steps, the NSPCC website offers a wide range of guidance for parents and carers, including advice on bonding with babies and raising children safely.
Chris Sherwood, Chief Executive of the NSPCC, said the charity was pleased to mark the launch with a royal visit.
He said: “It’s always a privilege to be part of a Royal visit, and we were delighted that HRH The Duchess of Edinburgh was able to join us to celebrate our Baby Steps service.
“As our Helpline data shows, the first couple of years of a child’s life can be an extremely difficult time for parents. Our Helpline regularly hears from parents struggling with the pressures of a newborn, as well as from concerned members of the community.
“The Baby Steps service provides essential building blocks to help parents navigate the earliest stages of their child’s life and ensure they thrive. Any parent or carer who needs support or advice can always contact the NSPCC Helpline.”
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Charity
Milford Haven Round Table thanks town council for backing major community events
MILFORD HAVEN ROUND TABLE has formally thanked Milford Haven Town Council for its continued support, saying the council’s backing helps make some of the town’s biggest free events possible.
The group said the Town Council is a major supporter of its work in Milford Haven and plays a vital role in enabling community celebrations including the Milford Haven Carnival and the annual Fireworks Extravaganza, which draw thousands of people.
Representatives from the Round Table said it was “great to catch up” with the Mayor, Councillor William Elliott, at the Christmas Lights Switch On in December, where they presented a small token of thanks to mark another year of collaboration.
Milford Haven Round Table said it is proud to support the town through fundraising, volunteering and delivering events which create memories, raise money for local causes and strengthen community spirit.
The group added that none of its work would be possible without strong partnerships across Milford Haven, and thanked the Town Council for its “ongoing support, trust and commitment” to the town and its residents.
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