Health
Covid Inquiry: Welsh Government’s pandemic response under fire
Inquiry told failures in testing and tracing cost lives and left Wales unprepared
THE UK Covid Inquiry has begun its latest public hearings with stark criticism of the UK and devolved governments’ handling of testing, tracing and isolation strategies during the coronavirus pandemic. On the opening day of Module 7, which focuses on “Test, Trace and Isolate” (TTI) systems, serious concerns were raised about the Welsh Government’s effectiveness, coordination, and long-term preparedness.

Sophie Cartwright KC, lead counsel to the Inquiry, laid out a damning picture of systemic disarray across the four nations, including Wales. She highlighted that despite early warnings and international advice, the Welsh Government did not fully roll out its Test, Trace, Protect strategy until mid-May 2020, by which time the virus had already swept through communities.
The Inquiry heard that on 12 March 2020, all four UK nations, including Wales, stopped community testing and contact tracing—despite the World Health Organization’s call to “test, test, test.” Professor Chris Whitty, the Chief Medical Officer, told a COBR meeting that day that mass testing and tracing would no longer be pursued, even as infections surged.
The result was, as Cartwright put it, a “disastrous blind spot” in surveillance and control. While countries like South Korea and Japan avoided national lockdowns through robust test-and-isolate systems, the UK suffered repeated waves. Professor Anthony Costello estimated that over 180,000 deaths might have been prevented had the UK adopted similar strategies.

Anna-Louise Marsh-Rees, who gave emotional evidence, represents Covid Bereaved Families for Justice Cymru. She spoke on behalf of families in Wales who lost loved ones due to what they describe as “avoidable government failings.” Her testimony underscored the human impact of delays in testing, isolation support and communication failures.
Lack of preparedness and ignored lessons
Anna-Louise Marsh-Rees, representing Covid Bereaved Families for Justice Cymru, criticised the Welsh Government for failing to act on pandemic preparedness plans. She highlighted that Exercise Shipshape, a 2003 SARS simulation involving Wales, had already identified the importance of being able to test, trace and isolate effectively. Yet, none of those lessons were implemented. Marsh-Rees said there was a clear failure to build resilient infrastructure and no meaningful contingency planning, despite numerous simulations and warnings.
Testing failures and wave two disaster
Marsh-Rees gave a stark account of the absence of routine and repeat testing during the second wave of Covid-19 in Wales. She revealed that repeat testing of patients wasn’t introduced until January 2021, and even then only every five days—compared to every three in England. Worse, healthcare workers were not regularly tested until February or March 2021, despite lateral flow tests being available from November 2020. She stated bluntly that this oversight contributed to Wales having the highest rate of hospital-acquired (nosocomial) infections in the UK, calling it one of the group’s most heartbreaking concerns.
A sense the Welsh Government didn’t want to know
In her closing remarks, Marsh-Rees accused the Welsh Government of appearing as though it did not want to know if people were testing positive, implying that awareness would have triggered obligations to act. She pointed out that 178 people had contracted Covid in Welsh hospitals just last week, five years into the pandemic. “Testing has been forgotten—or proactively not undertaken,” she said. “It’s like a concerted effort not to find out.” Her testimony called for an internationally informed overhaul of public health strategy and an end to political point scoring in future pandemic response.
Missed opportunities in Wales
Wales launched its Test, Trace, Protect plan on 13 May 2020. Then Health Minister Vaughan Gething promised increased capacity and localised response. But the Inquiry was told that testing capacity remained limited, with many key functions outsourced to UK-wide services like Lighthouse Labs and delivery partners like Amazon, rather than utilising existing NHS and university laboratories in Wales.
A submission from the Royal College of Pathologists noted that many NHS and academic labs in the UK were sidelined, despite offering higher quality and faster results than the private facilities that were favoured instead. The Microbiology Society echoed these concerns, saying the government did not properly engage with universities and local experts in Wales and elsewhere.
The Inquiry heard that by mid-2020, Wales had access to six drive-through test centres, eight mobile units and a handful of community testing sites—but by then the damage had already been done.
Support for isolating ‘too little, too late’
The Welsh Government’s Self-Isolation Support Scheme, launched in November 2020, was described as well-intentioned but too slow in implementation. Earlier schemes in Northern Ireland and England had started months prior.
Evidence submitted highlighted how economic necessity led many to avoid testing to avoid losing income. “I remember people saying, ‘I can’t test because if I test and I’m positive, I can’t work,’” one person told the Inquiry.
Anna-Louise Marsh-Rees, representing Covid Bereaved Families for Justice Cymru, will give impact evidence later this week, speaking on behalf of families in Wales who lost loved ones due to what they describe as “avoidable government failings.”
Infrastructure dismantled
Lord Bethell, who had responsibility for TTI at UK level, warned that the UK is now less prepared than ever for a future pandemic, with testing labs dismantled, data systems shut down, and public health infrastructure “weaker than ever.”
The Inquiry continues this week with further evidence from bereaved families, scientists, and public health experts from across the UK.

Charity
Motorcycle fundraisers transform children’s play area at Glangwili Hospital
Long-running 3 Amigos and Dollies group marks 25 years of support
THANKS to outstanding fundraising by the Pembrokeshire-based 3 Amigos and Dollies Motorcycle Group, Hywel Dda Health Charities has funded a major improvement of the outdoor play area at Cilgerran children’s ward in Glangwili Hospital — a project costing more than £15,000.
The 3 Amigos and Dollies have supported Hywel Dda University Health Board’s children’s services for twenty-five years, with their Easter and Christmas toy runs becoming landmark dates in the local calendar, drawing hundreds of bikers and supporters from across west Wales.
The latest funding has delivered a full transformation of the ward’s outdoor space, including a re-sprayed graffiti wall, new toys and play equipment, a summer house, improved storage, and a moveable ramp to make the area more accessible for young patients. Members of the group even volunteered to help paint and refresh the space themselves.
Paula Goode, Service Director for Planned and Specialist Care, said: **“We are so grateful to the 3 Amigos and Dollies Motorcycle Group for their amazing support. Not only have they raised an incredible amount for the ward, but they have given their time to help make the outdoor space as special as possible.
“Outdoor play greatly reduces stress and anxiety for children, and it provides a vital opportunity to meet other young people going through similar experiences. It benefits both their physical and mental wellbeing, so we couldn’t be happier with the transformation.”
Tobi Evans, a volunteer with the fundraising group, said: “Because of the generosity of everyone who donates, we are able to give thousands each year. We are always humbled by how much people give, and it’s thanks to them that we’ve reached our 25th year.”
Katie Hancock, Fundraising Officer for Hywel Dda Health Charities, added: “We can’t thank the 3 Amigos and Dollies enough for their support for Cilgerran ward. You have put a smile on so many faces. Diolch yn fawr!”
Hywel Dda Health Charities funds items, equipment and activities that go beyond core NHS funding, making a meaningful difference to children and families across mid and west Wales.
Health
Patients treated in store cupboards as corridor care ‘normalised’
PATIENTS are being treated in store cupboards, break rooms and toilets as so-called corridor care becomes the norm in Welsh hospitals, the Senedd has heard.
Senedd Members warned treating patients in inappropriate areas has become a “daily reality” rather than an exception as they debated calls for the practice to be eradicated.
The debate was prompted by a petition – submitted by the Royal College of Nursing (RCN) and British Medical Association (BMA) – which gathered more than 10,000 signatures.
Petitioners demanded that keeping patients on trolleys or chairs for a long time be formally classified as a “never event” – a serious, preventable safety incident that should not happen.
But the Welsh Government rejected the calls, arguing the strict definition of a “never event” applies only to preventable medical mistakes – not systemic capacity pressures.
The petition urged ministers to start reporting on corridor care, pause reductions in hospital beds, invest in community care, and prioritise prevention and early intervention.
Sharing her own experience, Reform UK’s Laura Anne Jones argued corridor care is one of the clearest signs of a health service that has been allowed to fall into crisis.

“I was placed on a broken bed in a corridor for two nights before a room became available,” she said. “I was in too much pain to care at the time but those caring for me said how completely inappropriate it was and kept apologising for it.”
Ms Jones added: “I could hear private conversations between consultants, doctors and nurses about other patients. And I was right against a curtainless window… there was no dignity, no privacy, and that’s just not OK.”
The Conservatives’ Joel James told the Senedd thousands of patients are now being treated on trolleys in corridors, in ambulances, store cupboards and other places not meant for care. “This is putting life at risk,” he said. “They are being treated without proper facilities.”
Mr James warned: “NHS Wales doesn’t even collect data on who is being treated in a corridor. That frankly should surprise no-one, as Welsh Labour’s philosophy has always been, if you don’t measure it, then there is no evidence to pin you down on it.”

His Tory colleague Janet Finch-Saunders said: “I even know of situations where a paramedic will leave a patient in an ambulance with a new paramedic coming on. When that paramedic comes back on the next shift, the same patient is still in that ambulance
“How can that be morally right? It’s inhumane, it’s cruel and it’s certainly unacceptable.”
Mabon ap Gwynfor, Plaid Cymru’s shadow health secretary, warned the “demeaning and dangerous” practice has become an “almost inescapable” part of hospital care.
“What should be the exception has now been normalised,” he said.

Rhys ab Owen, who sits as an independent, highlighted reports of patients being cared for in “car parks, break rooms and even toilets”.
Labour’s Carolyn Thomas, who chairs the Senedd’s petitions committee, warned that RCN and BMA members view corridor care as a “systemic national crisis”.
Responding to the debate on Wednesday December 10, Jeremy Miles acknowledged that corridor care “compromises patient dignity and staff wellbeing”.

But Wales’ health secretary insisted that designating corridor care as a “never event” was not the solution. “The delivery of care in undesignated or non-clinical environments doesn’t meet the criteria due to the complexity of underlying causes,” he said.
Mr Miles told the Senedd: “We do not endorse routine care in non-clinical environments. Our goal is to eliminate this practice through system-wide reform.
“Eradicating care in undesignated or non-clinical environments will not be a simple quick fix. It requires co-ordinated action across health and social care.”
Health
Hywel Dda brings back face masks in all clinical areas as winter viruses rise
Health board urges public to help protect vulnerable patients
From today (Thursday, December 11, 2025), Hywel Dda University Health Board has reintroduced mandatory face masks for all visitors and staff in clinical and patient-facing areas as cases of flu and other respiratory viruses continue to rise across west Wales.
The health board says the number of patients needing care for respiratory illnesses has been “increasing at a steady rate”, prompting the return of precautionary measures. All staff — regardless of role — must now wear a surgical mask when in clinical environments or interacting with patients, unless otherwise advised through PPE guidance. Visitors must also wear masks when entering clinical areas, including when attending appointments at hospitals and community sites.
Sharon Daniel, Director of Nursing, Quality and Patient Experience, said the precaution was necessary to prevent further spread within local hospitals.
“We are seeing a growing number of people with flu and other respiratory viruses needing our care and need to take this proactive step to limit the spread within our services and sites,” she said. “This change is effective immediately and our Infection Prevention colleagues will be reviewing the situation on a regular basis.”
Ms Daniel reminded visitors not to attend hospitals if unwell.
“You should only come to our sites if you are feeling well, and to wait 48 hours after you are free of flu and cold-like symptoms, or sickness and diarrhoea. This helps protect our most vulnerable patients and keeps staff well so they can look after those in greatest need.”
While visiting remains open, Hywel Dda warned this could change at short notice if virus levels continue to increase.
Masks will be available at all hospital and community site entry points.
Health board urges public support
Ms Daniel added: “There are several ways people can support our NHS during this time. Please follow the mask-wearing guidance and ensure that you wash your hands regularly with soap and warm water.
“A simple way to keep ourselves and our loved ones safe this winter is to have a flu vaccination. Information on where you can get your vaccine — including RSV and COVID-19 boosters if eligible — is available on our website.”
More information about vaccination clinics can be found at hduhb.nhs.wales/fluvaccine.
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