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Health

Welsh opticians awarded medals by Specsavers founders

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THREE Specsavers teams in Wales have been honoured for looking after the eye health of local people by Specsavers founders Doug and Dame Mary Perkins.

Optometrists Dyfan Jones and Sarra Lau are two of only six Specsavers optometrists from across the UK to be awarded the Doug Perkins medal for clinical excellence – with Sarra being the only Home Visits clinician recognised.

Mr Perkins says: ‘Specsavers’ mission is to change lives through better sight and hearing. This year’s winners are all shining examples of how our optometrists and audiologists do that every day. Congratulations to all of them.’

Dyfan, ophthalmic director at Specsavers Porthmadog was nominated for going above and beyond in providing community eyecare. He says: ‘Additional qualifications and enhancing my scope of practice has made my daily routine much more interesting. More importantly it means we can reduce pressure on hospital services and bring health care closer to patient’s homes. I’m fortunate to have supportive teams at both stores.

‘We became the first Advanced Teaching Practice in North Wales for Health Improvement Wales (HEIW) last year and will continue to train the next cohort of clinicians towards higher qualifications. It’s an honour to be recognised through this award and work alongside such a fantastic team.’ 

Sarra, optometrist in the Specsavers Gwent Home Visits team says: ‘Winning this award is a real privilege. During the pandemic, I witnessed how many people were unable to access essential eye care due to physical and mental barriers. This inspired me to venture into the world of domiciliary optometry, allowing me to bring high quality eye examinations directly into patient’s homes.’

She adds: ‘Last year I was proud to start a mobile independent prescribing service for my local health board in South Wales. This has allowed me to prescribe medication and treat patients in their homes who would otherwise need ambulance transportation to receive essential care. Mobile optometry is often unpredictable and challenging, but it is also incredibly rewarding.’

The team at Specsavers Colwyn Bay were also winners, recognised for their customer service excellence.

Over the past two years they have raised money in store for two of their younger patients. They helped Henry, who was diagnosed with Leukaemia, to fulfil his ambition to visit Disneyland in Florida. They also raised money for patient Rhea who – after a routine eye exam and referral by one of our optometrists – was successfully treated for a brain tumour.

Andrew Deeley, optometry partner at Specsavers Colwyn Bay comments: ‘Fundraising for our community is one of many reasons why we enjoy what we do and why it is so rewarding working here.

‘Clinical excellence is core to our success, and we encourage our clinical team to constantly keep up to date with training and regularly provide funding and support to complete higher certification courses. It’s always inspiring to see how the team handle challenges with grace, and the support and care they have for each other. This award recognises what a brilliant team we have at Colwyn Bay and the excellent customer care we provide.’ 

The winners received £1,000 in prize money and attended a celebration dinner at the Grand Hotel in Birmingham, held in their honour.

They received their medals on stage at the Specsavers Professional Advancement Conference (PAC) held at the ICC in Birmingham on Sunday 14 September. PAC has been running for more than 30 years and has become one of the largest and most valued clinical conferences for Optometry and Audiology professionals in the UK and Ireland.

 

Health

Welsh Ambulance Service to host bi-monthly Board meeting

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THE WELSH AMBULANCE SERVICE is preparing to host its bi-monthly Board meeting – and the public are invited.

Join the meeting on Thursday 26 March via Microsoft Teams to hear senior leaders cover a full agenda, including approval of the Integrated Medium-Term Plan for 2026-29, which outlines what the organisation will prioritise and deliver, how it will use its resources and how it will continue to improve care for the people of Wales over the next three years.

Board members will approve the initial revenue budget for the year ahead and receive an update on current financial performance.

The Board will also hear from Mr Clarke from Cwmbran, who describes an experience of trying to access help via 999 for his late father who was terminally ill.

There will also be an opportunity to pose a question to the Board.

Chair Colin Dennis said: “Board meetings give you the opportunity to really get to know our ambulance service, with a clear view of how important decisions are shaped and the processes behind them.

“They also create a forum to hear directly about ongoing work, explore how we can strengthen support for the Trust’s staff and patients, and connect with the people responsible for shaping those decisions.”

Click here to watch the Board meeting on Thursday 26 March 2026 from 9.30am.

This link will be active from 10 minutes before the meeting starts.

To pre-submit a question, please email [email protected] by no later than Wednesday 25 March 2026.An agenda will be available on the Trust’s website in the days prior to the meeting.

 

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Health

Pharmacies carry out record number of consultations for common health issues

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PHARMACIES across Wales carried out more than 600,000 clinical consultations for a wide range of common health issues over the last twelve months, according to the latest community pharmacy services statistics.

Almost 346,000 people used the Common Ailments Service, which offers free advice and treatment for twenty-seven common conditions and is available in ninety-nine per cent of pharmacies across Wales.

Figures covering April 2024 to March 2025 show that more than 462,000 Common Ailments Service consultations took place during the period – the highest number ever recorded.

The most frequent reasons people sought help from their local pharmacy included sore throats, hay fever, conjunctivitis and dermatitis.

Pharmacies also carried out more than 53,000 consultations specifically for sore throat treatment, around 33,000 consultations for contraception advice and treatment, and over 121,000 consultations to provide emergency supplies of medicines.

During those emergency consultations pharmacists issued more than 189,000 prescription-only medicines to patients who had run out of medication and were unable to obtain a new prescription in time.

In addition to these consultations, pharmacies across Wales dispensed more than eighty million prescription items over the same twelve-month period.

The Common Ailments Service allows people to receive treatment closer to home while helping free up GP appointments for patients with more complex or urgent medical needs.

Health Secretary Jeremy Miles said: “Community pharmacies play a vital role in providing healthcare across Wales.

“Nearly half a million consultations in a single year shows just how much people value being able to walk into their local pharmacy and get the help they need quickly, without having to wait for a GP appointment.

“We are working to ensure more people can receive convenient care closer to home, and expanding access to these services is a key part of that.

“The right care, in the right place, at the right time — that is what people in Wales want, and what our pharmacies are delivering.”

 

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Community

Lessons from COVID-19 highlight need to strengthen voluntary sector resilience

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A NEW report has urged the Welsh Government to work more closely with voluntary organisations to ensure communities are better prepared for future emergencies.

The call comes from the Senedd’s Public Accounts and Public Administration Committee, which examined how lessons from the COVID-19 pandemic have shaped Wales’ current emergency planning.

The report highlights the crucial role played by voluntary groups during the pandemic, particularly in supporting vulnerable people and responding quickly to rising community needs.

Clair Swales, Chief Executive of the Powys Association of Voluntary Organisations (PAVO), welcomed the committee’s findings and its recommendation that government bodies strengthen collaboration with the voluntary sector and commissioning organisations.

The recommendation includes making greater use of long-term funding arrangements to support infrastructure investment and improve the sector’s ability to respond to sudden surges in demand during emergencies.

Giving evidence to the committee last November, Swales warned that continued financial pressures across the sector could weaken its ability to respond effectively in future crises.

She said: “If I was asked to bring the third sector together to respond to an emergency at this moment, I could. However, future involvement may become more challenging as the sector continues to face significant financial and capacity pressures.”

The committee’s report, published on Tuesday (Mar 11), explored how the Welsh Government and public bodies responded to the pandemic and what improvements have been made since.

It also considered findings from Module 1 of the UK COVID-19 Inquiry, which examined resilience and preparedness across the UK.

Swales said the report recognises that the work carried out by voluntary organisations during the pandemic came at a significant cost to the sector.

She added: “Evidence from a number of voluntary organisations shows the sector is facing considerable funding and resource challenges.

“We will continue to work with commissioners and the Powys third sector to maximise opportunities, represent the sector’s voice in policy and investment discussions, and ensure rural communities are considered when funding and commissioning services.”

The report has been submitted to the Welsh Government and will be debated by Members of the Senedd during a plenary session on Wednesday (Mar 18).

Powys Association of Voluntary Organisations is the County Voluntary Council for Powys and operates offices in Newtown and Llandrindod Wells.

 

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