Local Government
Another leak from Neyland: Clerk’s own job description contradicts email claims
Official document shows project management and event delivery are part of the Clerk’s role
ANOTHER internal document has been leaked from Neyland Town Council, this time appearing to contradict claims made by the Clerk in her now-infamous email to councillors about being overworked and expected to lead community projects.

The Herald has obtained the official job description and employee specification for the role of Town Clerk and Responsible Finance Officer, dated July 2023. The document, approved by the council last year, clearly states that the Clerk is required “to oversee the implementation of all events (including civic events, town twinning and community-engagement initiatives) approved by the Town Council” and “to manage projects ensuring adherence to project plans, budgets and deliverables.”
These clauses appear to contradict the Clerk’s statement to councillors on 30 September that it was “an impossible standard” for her to be expected to lead projects and that councillors should instead take responsibility for delivering them.
Hours increased to run more projects
A source with direct knowledge of the council’s employment arrangements told The Herald that the Clerk’s contracted hours were increased from 20 to 30 per week in 2023, “specifically to give more time for organising events and managing council projects.”
The same source said the email circulated to councillors last week, in which the Clerk accused members of failing to contribute ideas, “appears inconsistent with the duties she is paid to perform.”
The Herald has verified that the clauses appear in the official job description, which also makes the Clerk accountable for ensuring all council decisions are effectively implemented.

Further controversy after public outburst
The latest leak comes just days after Town Clerk Libby Matthews publicly attacked The Pembrokeshire Herald on social media, accusing the newspaper of having a “personal agenda” and mocking the editor with laughing emojis.
In a comment posted under the Herald’s Facebook report about her leaked email, Ms Matthews wrote: “Tom, guess I hurt your feelings by calling you out. The public and residents know you, and they know me… nice try at causing further tensions and trying to shift blame over to me now for everything. It won’t work… Bore off and find another victim to try and cause trouble for.”
The Herald replied publicly, stating that the article was based entirely on Ms Matthews’ own correspondence to councillors and that “publicly attacking journalists for accurate reporting does not reflect the standards expected of a Town Clerk.”
The exchange drew widespread reaction, with several residents criticising the Clerk’s tone and questioning whether such behaviour was appropriate for a senior local-government officer.
Under the Local Government Act 1972, a town-council clerk acts as the Proper Officer and is expected to remain professional, impartial and politically neutral at all times.
Pattern of dysfunction
This is the latest in a string of damaging disclosures from within Neyland Town Council. Earlier this year The Herald reported that a councillor under investigation for alleged bullying and harassment of the Clerk resigned before the Ombudsman could complete its inquiry.
Two further councillors, Brian Rothero and David Devauden, are currently facing hearings before the Adjudication Panel for Wales over alleged breaches of the members’ Code of Conduct.
Residents have expressed frustration that the authority appears more preoccupied with internal disputes than with improving the town.
Questions over governance
The newly leaked job document adds another layer of confusion to the council’s internal dispute. In her email, the Clerk wrote that councillors “must agree on a member or working group” to lead projects and warned that she could not manage them all herself.
However, the council’s own approved job description assigns the Clerk specific responsibility for implementing and managing those same projects. The contradiction raises questions about how roles are being interpreted and whether the council has clear internal oversight of its officer’s performance.
Community reaction
Several Neyland residents have commented online following the latest revelations. One wrote: “It’s becoming embarrassing for the town. Every week there’s another leak. Maybe time they all started focusing on the community instead of arguing.”
Another said: “This is proof the Herald was right to report on what’s really going on — people deserve to know the truth.”
What happens next
The council is due to meet later today (Monday, Oct 6), where the 12-month plan and member responsibilities will again be discussed. It remains unclear whether the leaked job description will be addressed or whether disciplinary or procedural action will be taken in response to the Clerk’s public comments.
The Herald has contacted Neyland Town Council regarding the latest claims and awaits a response.
Education
‘Vulnerable teen’ questioned by police at Milford Haven School
Mother raises concerns over delay in being informed following cannabis incident
A MILFORD HAVEN parent has raised serious safeguarding concerns after her 13-year-old son—who has ADHD and autism—was questioned by police at Milford Haven School in connection with suspected cannabis, without her being informed for several hours.
Jenn Reynolds said the incident occurred at around 12:00pm, but she was not contacted until 5:00pm, when deputy head Mr Thomas phoned her. She alleges another pupil brought suspected cannabis into school and handed it to her son, Rhys, who she says was “forced” into looking after it. Rhys was searched and questioned by attending officers, and did not disclose the matter to his mother beforehand.

“My kid is vulnerable—he would agree to anything,” Ms Reynolds said. “He has additional needs, and I should have been notified immediately so I could be present during any search or questioning.”
She added that her son now faces disciplinary action, including possible expulsion or placement in the school’s “REMOVE” provision, an internal withdrawal or isolation room. Ms Reynolds also referenced a prior Year 7 incident in which her son was assaulted and footage circulated on Snapchat; she claims she was initially told the perpetrator was expelled but later learned it was only temporary, and her expressions of concern at that time led to a temporary ban from the school premises.
The matter is now being discussed in local parent group chats, with some encouraging escalation.
Council and school response
Pembrokeshire County Council confirmed its education and safeguarding teams are involved and that “appropriate communication was held with key agencies.”
On the delay in parental notification, a spokesperson said: “The parent should be advised of any safeguarding concerns as soon as possible—this may mean a delay as the school looks into the concerns and liaises with agencies such as police.”
The council emphasised support for vulnerable learners, adding: “Support is provided to any young person with an appropriate adult present and the process explained to them in a way which they would understand.”
In a further clarification, the authority confirmed that an appropriate adult was present during police interaction with the pupil. The council said the school would continue to maintain support and communication with the family.
Recent Estyn inspection and special measures
The incident comes against the backdrop of Milford Haven School being placed into special measures, Estyn’s most serious category of follow-up, following a core inspection, with the report published on Wednesday last week (Jan 22). Both the school and Pembrokeshire County Council have accepted the findings in full and committed to rapid improvements.
Estyn identified a number of areas requiring urgent action, including weaknesses in teaching quality and consistency, low pupil attendance—below that of similar schools and well below pre-pandemic levels—with particular concerns around pupils eligible for free school meals, shortcomings in self-evaluation and improvement planning, a need to strengthen leadership challenge, inadequate toilet provision for pupils, and the requirement for more robust financial management.
Despite these concerns, inspectors also highlighted several strengths, describing the school as a “caring and inclusive community” where pupils feel safe. Estyn praised the school’s work to promote positive behaviour, its use of restorative approaches to tackle bullying, the range of curriculum and digital skills opportunities on offer, and its commitment to supporting disadvantaged learners.
Pembrokeshire County Council said it is working closely with Estyn and the school on a detailed post-inspection action plan. Regular updates, engagement events, and communication with parents, carers, and the wider community are expected as improvements are implemented. Estyn monitoring visits are anticipated every four to six months until sufficient progress allows the school to be removed from special measures. Further details of the approved action plan are expected to be published on the Milford Haven School website.
The incident has prompted renewed local discussion about how schools—particularly those under heightened scrutiny—handle safeguarding, drug-related incidents, vulnerability among neurodivergent pupils, and timely parental involvement.
The Herald will continue to follow developments, including progress on the school’s improvement plan.
Community
New illustrated heritage map unveiled in Narberth town centre
A NEW illustrated heritage and wayfinding map has been installed in Narberth town centre, highlighting the town’s rich architectural history, cultural heritage and key landmarks.
The hand-drawn map has been created by local artist Fran Evans and is part of a wider project aimed at improving interpretation and the visitor experience in Narberth.
The panels have been installed at two prominent locations: the undercroft, also known as Rebecca’s Cell, at the rear of the Old Town Hall, and the existing external display frame at the side of No.47, adjacent to the town’s museum.
Developed and delivered by Narberth Town Council, the project has been funded through the UK Government’s Shared Prosperity Fund, with additional match funding provided by the Town Council.

The illustrated map features detailed drawings of historic buildings, local stories and notable points of interest. It is designed to function both as a practical guide for residents and visitors navigating the town, and as a visual celebration of Narberth’s heritage.
Town councillors say the project forms part of a broader effort to enhance how the town’s history is presented in public spaces, making it more accessible and engaging for those visiting the area.
The Town Council has indicated that further information about the project, including background details and images of the newly installed panels, can be made available, along with comments from the artist and council representatives.
Community
Views sought on Pembrokeshire Age Friendly Communities
PEMBROKESHIRE residents aged fifty and over are being invited to share their views as part of a new consultation on Age Friendly Communities across the county.
The survey focuses on how older people experience life in Pembrokeshire and what helps them maintain a good quality of life as they grow older, both at home and within their local communities.
Participants are asked to reflect on their later years, including how well communities support older residents, and the role played by statutory services, voluntary groups and community organisations.
An Age Friendly Community is defined as a place where people are supported to age well, remain living in their own homes for as long as possible, take part in activities they value, and continue contributing to their communities.
The Age Friendly Communities approach was developed by the World Health Organization in 2007, following consultation with older people worldwide. It is based on evidence about what supports healthy and active ageing and places older residents at the centre of shaping the communities they live in.
Responses from the consultation will help inform the Pembrokeshire Age Friendly Communities Strategy and Action Plan. This will be developed in partnership with organisations including Hywel Dda University Health Board, Pembrokeshire Coast National Park, the voluntary sector and Pembrokeshire’s 50+ Forum.
Further information is available on Pembrokeshire County Council’s Have Your Say webpage. The online survey must be completed by February 15, 2026.
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