Business
Traditional town centre business model is ‘dead’, ex-minister warns
A FORMER minister warned the traditional business model for Welsh town centres is “dead”, dismissing “magic bullets” such as free parking and abolishing business rates.
Labour’s Lee Waters argued the economic reality of online and out-of-town shopping means a new purpose must be found for struggling high streets.
Mr Waters described town centre regeneration as a “gnarly, knotty problem”, with economics at its heart, during a debate in the Senedd on October 15.
Warning of an “unfair, unlevel playing field”, he told the Senedd: “The business model of the town centre that we all grew up with is dead.”
The former transport minister said the business model has been “enormously disrupted” by supermarkets, out-of-town shopping, online retail and the pandemic.

Mr Waters warned of little evidence to support free parking which would take revenue from councils and fail to address the 25% of people who do not have access to a car.
“The world as we knew it has gone,” he said. “And simply abolishing business rates or providing free car parking is not going to bring it back. It’s a far more complex tapestry we require… and I’m afraid our rather glib debate on these things is getting us nowhere.
“But the fix is much more complex and involves far more partners in a granular way.”
The Labour politician, who is standing down in May, said it is much cheaper for a business to build out of town than to redevelop a town centre property.
He also explained how housing trends have changed the social and economic fabric of town centres, leaving them to cater to a different demographic.
Calling for a long-term plan, including the public and private sectors, Mr Waters raised an example of “disjointed” government leading to a college in Bangor moving out of town.
The debate was tabled by Plaid Cymru’s Luke Fletcher, who painted a similarly bleak picture of high streets with “vacant retail units, shuttered shopfronts and boarded-up windows”.

He warned government schemes were merely “plugging holes, not rebuilding foundations”, with Wales having the second highest rate of vacant shops in the UK.
The shadow economy secretary argued the real issue was “ownership”, calling for a community right to buy to tackle the problem of absentee landlords.
Plaid Cymru’s motion called for a comprehensive strategy for town-centre regeneration, preferential business rates, long-term funding and a law on “right to buy” powers.
South Wales East MS Delyth Jewell, the party’s deputy Senedd leader, said: “These buildings… tell the stories of our past…. It is a covenant with our past that is being corroded with these closures.”

The Conservatives’ Joel James warned Labour policies have driven businesses on high streets to extinction, with high business rates amounting to “economic punishment”.
He argued throwing money at regeneration projects is useless without first fixing the underlying business environment to ensure competition can thrive.
Mr James criticised the “anti-business, anti-growth” motion and its focus on local ownership, warning Plaid Cymru’s “financial fantasies” offer no hope for high-street businesses.
He told the Senedd the Conservatives would scrap rates for all small businesses and improve access to free car parking in town centres.

Labour backbencher Mike Hedges agreed with Plaid Cymru’s calls for a right to buy, saying: “The community right to buy is proven, popular and politically effective. We need to have it in Wales and… we need to have it now.”
Jayne Bryant, Wales’ local government secretary, pointed to £100m delivered through the transforming towns programme since 2022, with another £57m on the way.
Ms Bryant, whose responsibilities include regeneration, told the Senedd an empty property enforcement fund has been set up to help bring vacant buildings back into use.
She said the Welsh Government is providing £335m in rates relief this year, which includes £78m for retail, leisure and hospitality businesses.

Ms Bryant explained a “town centre first” principle has been embedded for planning decisions on where to locate public services such as colleges and health hubs.
The minister added that a commission – set up to explore local ownership models – is set to present its recommendations next month which will inform the introduction of a right to buy. Her goal, she said, is to bring “pride, purpose and prosperity back to the heart of our towns”.
At the end of the debate, Plaid Cymru’s original motion was voted down before ministers’ amended version – which supported the existing strategy – was narrowly passed, 24-23.
Business
RM Training and Security recognised for work creating opportunities for local people
Certificate from PeoplePlus highlights growing role of Milford Haven firm
RM TRAINING and Security has been recognised for its contribution to helping people into work, after receiving a Certificate of Achievement from PeoplePlus Cymru.
The award was presented on Wednesday (Dec 3). It acknowledges RM’s “valuable support and commitment to creating local opportunities for local people” and its role in helping individuals build brighter futures through meaningful employment.
PeoplePlus is a national organisation working with jobseekers, employers and training providers. Its recognition is typically reserved for businesses that consistently demonstrate community impact and a strong commitment to employability.
A spokesperson for RM Training and Security said the team was proud to be acknowledged for the work it does with learners across Pembrokeshire and Wales.

“We are passionate about giving people the skills and confidence they need to succeed in the workplace. To be recognised for that work means a great deal to the whole team,” the spokesperson said.
RM delivers a range of accredited courses including door supervision, security training, conflict management and emergency first aid. The company has expanded significantly in recent years, supporting both new entrants to the sector and those looking to progress in their careers.
The award was presented on site, where representatives from PeoplePlus met the RM team and congratulated them on their contribution to the local skills agenda.
The company said it will continue to work with partners to strengthen opportunities for those seeking employment in the security industry and beyond.
Photo caption:
RM Training and Security staff receiving the Certificate of Achievement from PeoplePlus Cymru at their Milford Haven base (Pic: Supplied).
Business
Manorbier Castle Inn warns colossal rates hikes will ‘push venues to the brink’
Local inn among many facing dramatic increases from April 2026
MANORBIER Castle Inn has warned that its business rates are set to soar from £13,500 to £33,750 when the next revaluation takes effect on 1 April 2026, calling the increase “beyond justification” and a direct threat to local jobs and the rural economy.
The jump, published on the Valuation Office Agency website, represents a rise of more than 150%. The Inn says that even with any relief applied, the scale of the bill will be impossible to absorb.

In a statement, the venue said: “This is not just another attack on independent hospitality businesses – it’s an attack on everything they hold up: employees, suppliers, other businesses, tourism, artists, musicians, the entire community. Even with relief, we and many other businesses will not be able to meet this hike.”
The Inn added that the likely consequences will be severe:
“This scale of increase will force venues to cut jobs, raise prices, and in many cases close entirely. The impact on youth employment, already fragile, will be severe.”
Local residents reacted swiftly on social media, calling the increase “utterly unreasonable” and urging elected representatives to step in.
Widespread rises across Pembrokeshire — and government action following local concern
Manorbier Castle Inn is one of many hospitality and tourism businesses in Pembrokeshire facing substantial rateable value increases. Some premises have reported valuations doubling, tripling or worse.
The Herald has reported extensively on the emerging pattern in recent weeks, prompting significant public debate. Following this scrutiny — and concerns raised by businesses, councillors and industry bodies — the Welsh Government moved to introduce a new support package.
On 3 December 2025, ministers announced a £116 million transitional relief scheme designed to soften the impact of next year’s revaluation. Under the plans:
- Any business whose bill rises by more than £300 due to revaluation will have that increase phased in over two years, instead of being applied immediately.
- For the first time since 2010, ministers will reduce the standard business rates multiplier, lowering bills for some smaller premises.
However, the multiplier cut is expected to benefit mainly small retail outlets — not pubs, cafés or restaurants, which are among the hardest hit by soaring valuations.
Cllr Huw Carnhuan Murphy, leader of the Independent Group on Pembrokeshire County Council, publicly thanked local media — including The Herald — for helping to raise the alarm. He said the coverage had “pushed the issue up the agenda” and confirmed the group would continue lobbying for support for tourism and agriculture.
Industry bodies have welcomed the relief but warn that it does not counteract the central issue: large increases in rateable values and the loss of previous reliefs that many hospitality venues relied on to survive.
What it means for Manorbier Castle Inn — and the sector
While the Welsh Government’s intervention offers some breathing space, many independent venues say the measures fall far short of what is needed to prevent closures.
Manorbier Castle Inn says the phased-in increase will still undermine the business’s long-term viability, adding that just as trading conditions were beginning to stabilise, “another round of firefighting lands at your feet.”
Across Wales, operators warn that without more comprehensive reform, the sector could see widespread job losses, reduced opening hours and further closures — particularly in rural counties where tourism-dependent businesses sustain local economies.
Outlook
The introduction of transitional relief and a reduced rates multiplier marks a shift in government policy, and follows significant pressure from businesses and media coverage across Pembrokeshire. But for venues facing unprecedented revaluations, including Manorbier Castle Inn, the question remains whether the support will be enough.
With many independent pubs and inns already on the edge, Pembrokeshire’s hospitality sector says the coming months will determine whether cherished local venues can survive into 2026 — or whether the rates rises will finally push them over the brink.

Business
Historic Llwyngwair farm buildings to be saved from decay
PLANS to bring at-risk historic Pembrokeshire buildings, one of which may once have housed otter hounds for a nearby mansion, back to use as homes have been given the go-ahead.
In an application recommended for approval at the December meeting of Pembrokeshire Coast National Park’s development management commit, along with a related listed building consent also recommended for approval, Mr and Mrs JPH and MHH Roberts, through agent Harries Planning Design Management, sought permission for the conversion of Grade-II-listed outbuildings into three dwellings at Llwyngwair Home Farm, Newport.
A report for members said: “The proposed scheme is in keeping with the character of the listed buildings, and their setting in terms of design and form and the application can be supported subject to conditions.”
It added: “The site comprises a complex of existing agricultural outbuildings including two Grade-II-Listed Buildings immediately south-east of Llwyngwair Mansion and just south-west of the Llwyngwair Home Farm.
“The buildings originally comprised coach housing and stabling for the mansion (facing the old back drive) with the buildings later used in conjunction with the more modern home farm when the mansion and grounds were redeveloped as hotel and caravan site.
“The buildings are on the authority’s Buildings at Risk Register as many of the original fixtures were removed and some openings altered, and the buildings are in varying states of condition.”

It went on to say: “Supporting information has been provided which demonstrates that the cost of conversion alongside a financial contribution for affordable housing would make the scheme unviable.
“The authority considers that in this instance the value of delivering a conversion scheme which will ensure the preservation and restoration of the listed buildings, is a significant material consideration which in this instance outweighs the need for a financial contribution.”
Members heard some two years had been spent in preparing the application for the buildings, one of which may once have been used as a kennel for housing otter hounds.
The committee heard some 70 trees, many of low value and some suffering ash dieback, would be removed but there would be “three-to-one” replanting, including hedge planting.
Moving approval, Cllr Di Clements said: “It’s absolutely no mean feat to take on this project, it’s important we recognise that, especially to save these gorgeous buildings.”
She was seconded by Cllr Steve Alderman, who said: “What a wonderful project this sems to me; I look forward to seeing it completed.”
Authority member Dr Madeleine Havard said the scheme was “enabling nature to continue to have its space whilst allowing people to be able to live somewhere, and also preserving an historic building”.
The application, and the related listed building consent, was overwhelmingly backed by members.
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