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Health

Millions with arthritis ‘left waiting and left behind’ in Wales

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MILLIONS of people across the UK — including thousands in Wales — are being left to cope in constant pain, unable to work, and without timely treatment or support, according to a major new report from Arthritis UK.

The charity’s study, Left Waiting, Left Behind: The Reality of Living with Arthritis, reveals the scale of suffering faced by the one in six people in the UK living with arthritis, and warns that lives and livelihoods are being destroyed by long NHS delays, poor understanding, and a lack of investment in musculoskeletal (MSK) care.

The report, which surveyed 8,000 people across the UK — including 644 from Wales — found that nearly seven in ten (69%) live in pain most or all of the time, while 43% say their condition is not well managed.

More than half (51%) of Welsh respondents said their symptoms were not taken seriously or were underplayed by frontline healthcare staff.

Over half (55%) said their arthritis has severely or very severely affected their ability to exercise — even though physical activity is known to be crucial in preventing other long-term conditions.

Mental health and work at breaking point

The report found that 69% of respondents said waiting for treatment had harmed their mental health, with anxiety, low mood and isolation all common.

More than half (57%) said arthritis had impacted their ability to work, while 45% said they had stopped work completely because of the condition. A further 41% said arthritis played a part in their decision to retire.

For many, daily life has become a battle with chronic pain and exhaustion.
Tina Gough, from Ferryside, who has osteoarthritis and psoriatic arthritis, has been waiting for surgery for three years.

“I’ve been waiting for a double shoulder replacement and surgery on my wrist for three years,” she said. “My husband has to cut up my food and brush my hair because I can’t lift my shoulders.
I know I’m not the only one on a waiting list, but people don’t see what happens behind closed doors — when you try to get on with life despite being in constant pain.”

A ‘ticking timebomb’ for Wales

Arthritis UK Chief Executive Deborah Alsina MBE said the condition remains “grossly misunderstood”, and called for urgent action from governments and health services.

“Too many people with arthritis in Wales and across the UK are being left unsupported and left to face daily pain, without timely diagnosis and adequate treatment,” she said.
“Arthritis is not an inevitable part of ageing. We are sitting on a ticking timebomb of costs that the country will struggle with if it is not properly recognised as a major risk to public health.”

The charity says early diagnosis and better management of arthritis could reduce NHS pressures, improve mental wellbeing, and keep more people in work. But many patients are waiting years for orthopaedic surgery or specialist appointments — particularly in Wales, where waiting times for joint replacements remain among the longest in the UK.

Welsh Government urged to act

Mary Cowern, Head of Nation at Arthritis UK Cymru, said Wales urgently needs to deliver on its commitment to improve musculoskeletal care.

“Arthritis UK has called for improved training for frontline healthcare professionals to enable earlier diagnosis and better support,” she said.
“The Welsh Government has developed an All-Wales Multi-Professional Musculoskeletal Capability Framework to improve skills and knowledge of NHS staff in primary and community care. But it’s vital that this plan is implemented quickly — and that long waiting times for surgery are reduced as soon as possible.”

Unequal and unfair

The report found that the impact of arthritis is not evenly spread. Younger adults, people from lower-income backgrounds, and those with autoimmune inflammatory conditions — such as rheumatoid or psoriatic arthritis — experience worse outcomes, longer waits, and greater mental health impacts.

People from lower social grades were more likely to report unmanaged pain and less likely to find self-management techniques useful, while younger adults faced stigma and disbelief from healthcare professionals who often dismissed them as “too young” to have arthritis.

The survey found that 40% of all respondents said arthritis had negatively affected their personal relationships, while 30% said their sleep was severely affected by their symptoms.

A hidden crisis in Wales

The findings come amid record NHS waiting lists, with more than 60,000 people in Wales currently waiting for orthopaedic treatment. In Pembrokeshire, residents continue to face delays at Withybush Hospital and other regional centres, leaving many unable to work, exercise, or live independently.

Arthritis UK says the situation is “not inevitable” and can be changed through investment, training, and recognition of arthritis as a national health priority.

The charity has also announced a rebrand from Versus Arthritis to Arthritis UK, following consultation with people living with the condition. It hopes the change will make its services easier to find and raise awareness of the support available.

Arthritis UK provides support, training, and research funding, and is calling for arthritis and other MSK conditions to be recognised as a major public health issue. It says people with arthritis must have equal access to personalised treatment and care, regardless of where they live, and should be empowered to take an active role in decisions about their health.

The full report, Left Waiting, Left Behind: The Reality of Living with Arthritis, is available at www.arthritis-uk.org

Charity

Motorcycle fundraisers transform children’s play area at Glangwili Hospital

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Long-running 3 Amigos and Dollies group marks 25 years of support

THANKS to outstanding fundraising by the Pembrokeshire-based 3 Amigos and Dollies Motorcycle Group, Hywel Dda Health Charities has funded a major improvement of the outdoor play area at Cilgerran children’s ward in Glangwili Hospital — a project costing more than £15,000.

The 3 Amigos and Dollies have supported Hywel Dda University Health Board’s children’s services for twenty-five years, with their Easter and Christmas toy runs becoming landmark dates in the local calendar, drawing hundreds of bikers and supporters from across west Wales.

The latest funding has delivered a full transformation of the ward’s outdoor space, including a re-sprayed graffiti wall, new toys and play equipment, a summer house, improved storage, and a moveable ramp to make the area more accessible for young patients. Members of the group even volunteered to help paint and refresh the space themselves.

Paula Goode, Service Director for Planned and Specialist Care, said: **“We are so grateful to the 3 Amigos and Dollies Motorcycle Group for their amazing support. Not only have they raised an incredible amount for the ward, but they have given their time to help make the outdoor space as special as possible.

“Outdoor play greatly reduces stress and anxiety for children, and it provides a vital opportunity to meet other young people going through similar experiences. It benefits both their physical and mental wellbeing, so we couldn’t be happier with the transformation.”

Tobi Evans, a volunteer with the fundraising group, said: “Because of the generosity of everyone who donates, we are able to give thousands each year. We are always humbled by how much people give, and it’s thanks to them that we’ve reached our 25th year.”

Katie Hancock, Fundraising Officer for Hywel Dda Health Charities, added: “We can’t thank the 3 Amigos and Dollies enough for their support for Cilgerran ward. You have put a smile on so many faces. Diolch yn fawr!”

Hywel Dda Health Charities funds items, equipment and activities that go beyond core NHS funding, making a meaningful difference to children and families across mid and west Wales.

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Health

Patients treated in store cupboards as corridor care ‘normalised’

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PATIENTS are being treated in store cupboards, break rooms and toilets as so-called corridor care becomes the norm in Welsh hospitals, the Senedd has heard.

Senedd Members warned treating patients in inappropriate areas has become a “daily reality” rather than an exception as they debated calls for the practice to be eradicated.

The debate was prompted by a petition – submitted by the Royal College of Nursing (RCN) and British Medical Association (BMA) – which gathered more than 10,000 signatures.

Petitioners demanded that keeping patients on trolleys or chairs for a long time be formally classified as a “never event” – a serious, preventable safety incident that should not happen.

But the Welsh Government rejected the calls, arguing the strict definition of a “never event” applies only to preventable medical mistakes – not systemic capacity pressures.

The petition urged ministers to start reporting on corridor care, pause reductions in hospital beds, invest in community care, and prioritise prevention and early intervention.

Sharing her own experience, Reform UK’s Laura Anne Jones argued corridor care is one of the clearest signs of a health service that has been allowed to fall into crisis.

Reform UK's South Wales East MS Laura Anne Jones
Reform UK’s South Wales East MS Laura Anne Jones

“I was placed on a broken bed in a corridor for two nights before a room became available,” she said. “I was in too much pain to care at the time but those caring for me said how completely inappropriate it was and kept apologising for it.”

Ms Jones added: “I could hear private conversations between consultants, doctors and nurses about other patients. And I was right against a curtainless window… there was no dignity, no privacy, and that’s just not OK.”

The Conservatives’ Joel James told the Senedd thousands of patients are now being treated on trolleys in corridors, in ambulances, store cupboards and other places not meant for care. “This is putting life at risk,” he said. “They are being treated without proper facilities.”

Mr James warned: “NHS Wales doesn’t even collect data on who is being treated in a corridor. That frankly should surprise no-one, as Welsh Labour’s philosophy has always been, if you don’t measure it, then there is no evidence to pin you down on it.”

Conservative MS Janet Finch-Saunders
Conservative MS Janet Finch-Saunders

His Tory colleague Janet Finch-Saunders said: “I even know of situations where a paramedic will leave a patient in an ambulance with a new paramedic coming on. When that paramedic comes back on the next shift, the same patient is still in that ambulance

“How can that be morally right? It’s inhumane, it’s cruel and it’s certainly unacceptable.”

Mabon ap Gwynfor, Plaid Cymru’s shadow health secretary, warned the “demeaning and dangerous” practice has become an “almost inescapable” part of hospital care.

“What should be the exception has now been normalised,” he said.

Plaid Cymru MS Mabon ap Gwynfor
Plaid Cymru MS Mabon ap Gwynfor

Rhys ab Owen, who sits as an independent, highlighted reports of patients being cared for in “car parks, break rooms and even toilets”.

Labour’s Carolyn Thomas, who chairs the Senedd’s petitions committee, warned that RCN and BMA members view corridor care as a “systemic national crisis”.

Responding to the debate on Wednesday December 10, Jeremy Miles acknowledged that corridor care “compromises patient dignity and staff wellbeing”.

Health secretary Jeremy Miles
Health secretary Jeremy Miles

But Wales’ health secretary insisted that designating corridor care as a “never event” was not the solution. “The delivery of care in undesignated or non-clinical environments doesn’t meet the criteria due to the complexity of underlying causes,” he said.

Mr Miles told the Senedd: “We do not endorse routine care in non-clinical environments. Our goal is to eliminate this practice through system-wide reform.

“Eradicating care in undesignated or non-clinical environments will not be a simple quick fix. It requires co-ordinated action across health and social care.”

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Health

Hywel Dda brings back face masks in all clinical areas as winter viruses rise

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Health board urges public to help protect vulnerable patients

From today (Thursday, December 11, 2025), Hywel Dda University Health Board has reintroduced mandatory face masks for all visitors and staff in clinical and patient-facing areas as cases of flu and other respiratory viruses continue to rise across west Wales.

The health board says the number of patients needing care for respiratory illnesses has been “increasing at a steady rate”, prompting the return of precautionary measures. All staff — regardless of role — must now wear a surgical mask when in clinical environments or interacting with patients, unless otherwise advised through PPE guidance. Visitors must also wear masks when entering clinical areas, including when attending appointments at hospitals and community sites.

Sharon Daniel, Director of Nursing, Quality and Patient Experience, said the precaution was necessary to prevent further spread within local hospitals.

“We are seeing a growing number of people with flu and other respiratory viruses needing our care and need to take this proactive step to limit the spread within our services and sites,” she said. “This change is effective immediately and our Infection Prevention colleagues will be reviewing the situation on a regular basis.”

Ms Daniel reminded visitors not to attend hospitals if unwell.
“You should only come to our sites if you are feeling well, and to wait 48 hours after you are free of flu and cold-like symptoms, or sickness and diarrhoea. This helps protect our most vulnerable patients and keeps staff well so they can look after those in greatest need.”

While visiting remains open, Hywel Dda warned this could change at short notice if virus levels continue to increase.

Masks will be available at all hospital and community site entry points.

Health board urges public support

Ms Daniel added: “There are several ways people can support our NHS during this time. Please follow the mask-wearing guidance and ensure that you wash your hands regularly with soap and warm water.

“A simple way to keep ourselves and our loved ones safe this winter is to have a flu vaccination. Information on where you can get your vaccine — including RSV and COVID-19 boosters if eligible — is available on our website.”

More information about vaccination clinics can be found at hduhb.nhs.wales/fluvaccine.
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