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Crime

Fewer than half of victims believe they can get justice, says Victims’ Commissioner

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FEWER than half of victims believe they can get justice, according to a major new survey published by the Victims’ Commissioner for England and Wales, Baroness Newlove.

The 2025 Victims Survey, based on responses from more than 6,500 victims – the largest ever conducted by the Commissioner – exposes a serious lack of confidence in the system, with only 42% believing they can obtain justice, 46% confident in its effectiveness, and 51% in its fairness.

Victims denied a voice

Many victims report being denied a voice at critical stages of the process. Some were refused the right to read their Victim Personal Statement (VPS) in court, and only 14% knew they had the right to challenge a decision to drop their case.

One victim of domestic abuse, a woman aged 55–64, said: “I was never allowed to speak in court as a victim… never allowed any voice… never allowed to read my three different VPS during three cases, nine hearings in all and two sentence hearings.”

Victims frequently described feeling isolated, unheard, and treated as a statistic rather than a person.

Confidence gaps across groups

Confidence in the justice system varies widely across groups. Only a third of LGBTQ+ victims were confident they could receive justice by reporting a crime, while fewer than half of disabled victims and female victims believed the system was fair.

The report also reveals troubling patterns in reporting rates. Forty-one per cent of rape and sexual assault victims did not report the incident, and 36% of hate crime victims did not report. Nearly a third of Asian and Black victims (32%) chose not to report, compared to 21% of white victims. Among young people aged 16–24, the non-reporting rate was 38%, nearly double that of older victims.

One young victim of sexual assault said: “I feel like race and sex is always a factor when you report a crime or are seeking justice. You won’t always be treated fairly.”

Poor communication and delays

Victims cited poor communication and delays as major reasons for losing faith in the justice process. Some reported cases collapsing after statutory time limits expired, while others faced years of waiting for trials.

A victim of assault, aged 35–44, said: “The CPS unnecessary delays meant the perpetrator was unable to be charged because they let six months go past through no fault of my own.”

Another rape survivor described the toll of the long wait: “Too stressful, took too long. It ruined my life and I thought I’d lose my family if I carried on with the case.”

Police under pressure

While fewer than half of victims said their case was investigated thoroughly (43%) or that they were kept informed (40%), many recognised the resource challenges facing officers.

“It was obvious that the police were trying their best but were short staffed,” said one male assault victim, 55–64.

Overall, 68% of victims said they would still report a crime again, though this figure dropped sharply among rape and sexual assault survivors.

The report highlights the value of specialist police training, such as that delivered under Operation Soteria, in improving trust. “They appeared to be well trained… professional and compassionate, yet unbiased,” said a female victim, 45–54.

Need for clearer communication

More than two-thirds of victims praised the support they received from court staff and volunteers, but many still said they were left uninformed about the outcome of their case. One in five said the conviction or sentence was not properly explained to them – a finding that comes ahead of the UK Government’s forthcoming Sentencing Bill.

Baroness Newlove said: “These voices matter. They are telling us not only what is working, but crucially where the system is failing victims – the very people it is meant to protect. One of the most striking and worrying findings is the lack of confidence in the fairness and effectiveness of the criminal justice system. If victims lose faith, they may stop coming forward – and justice cannot be delivered if victims are silent. All victims deserve to be treated with decency and respect. That means good communication, tailored support, and a clear understanding of their rights. This report sends a very clear message that we have a great deal of work to do to rebuild victim confidence in the system.”

The full report, including over 150 victim testimonies, is available to download from the Victims’ Commissioner’s website.

Crime

Man spared jail after baseball bat incident in Milford Haven

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Judge says offence was so serious only a prison sentence was justified

A 44-YEAR-OLD has been given a suspended prison sentence after admitting carrying a baseball bat in a public place during an incident in Milford Haven.

Ian Parker, of Cwrt Garreg, Cefn Glas, Bridgend, appeared for sentence at Haverfordwest Magistrates’ Court on Tuesday (Dec 9).

The court heard that on Tuesday (Oct 29), Parker travelled to Prioryville, Milford Haven, where he was found in possession of an offensive weapon — a baseball bat — without lawful authority or reasonable excuse.

Earlier hearings were told that Parker believed his son was at risk and had travelled from Bridgend to Milford Haven. During the incident, another man was struck with the bat before Parker left the scene. Parker later admitted the offence and entered a guilty plea on November 18, with sentencing adjourned for a pre-sentence report.

Passing sentence, District Judge M Layton said the offence was so serious that only a custodial sentence could be justified.

Parker was sentenced to 36 weeks’ imprisonment, but the sentence was suspended for 24 months after the court accepted there was a realistic prospect of rehabilitation.

He will be subject to 24 months of supervision and must complete 200 hours of unpaid work within 12 months. The court also imposed a rehabilitation activity requirement of up to 25 days, requiring Parker to attend appointments and take part in activities as directed by probation services.

The baseball bat was ordered to be forfeited and destroyed under the Prevention of Crime Act 1953.

Parker was also ordered to pay £85 in prosecution costs and a £187 surcharge, to be paid in full within 28 days.

The judge warned that any breach of the suspended sentence order could result in the prison term being activated.

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Crime

Rogue roofing traders had millions pass through accounts, court told

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Sentencing delayed as judge considers scale of long-running Pembrokeshire scam

A PAIR of rogue Pembrokeshire traders had more than £2.7 million pass through their bank accounts while operating what a judge described as a sophisticated fraudulent roofing business.

Thomas James, aged 38, and Jim Janes, aged 55, appeared at Swansea Crown Court on Friday (Dec 12) in connection with a Narberth-based roofing scam which spanned several years.

The court heard that over a five-year period the men ran a business which prosecutors said was fundamentally dishonest, with more than £500,000 believed to have been taken from customers through fraudulent work.

In remarks made during the hearing, the judge said the case went beyond dishonest trading, describing the defendants as builders who were not only dishonest but also incapable of carrying out the work they claimed to offer.

Expert evidence presented to the court showed the pair were unable to deliver the standard of work promised, with no credible evidence of satisfied customers. Large sums of money were seen flowing through their accounts, which the judge said demonstrated unlawful trading rather than legitimate business activity.

“This was not a case of people trying and failing to run an honest business,” the judge said. “It was a sophisticated operation set up to defraud customers.”

It was agreed that more than £500,000 had been generated from dishonest elements of the work carried out.

In mitigation, defence counsel said there had been some legitimate trading and that personal circumstances had contributed to a decline in standards. The court was told that not every job undertaken was fraudulent and that both men had accepted responsibility.

However, the judge raised concerns about how best to sentence the defendants given there are two separate indictments relating to the proceeds of the scam. Apologising to victims, the judge said the case could not be concluded on the day.

Sentencing was adjourned to Wednesday (Dec 17) at 2:00pm.

The Pembrokeshire Herald has been following this case for several months. It has been before the courts on several occasions this year.

At an earlier hearing at Swansea Crown Court in August, the court was told that the investigation into James and Janes had identified dozens of alleged victims across Pembrokeshire and west Wales.

Prosecutors said homeowners were persuaded to pay large sums upfront for roofing and construction work which was either left incomplete or carried out to a dangerously poor standard, in some cases leaving properties damaged.

During those proceedings, it was alleged that around forty victims had already been identified, with investigators warning the true number could be significantly higher as enquiries continued.

A separate but linked case could bring the total number of alleged victims to 140, making this the largest case of its type in Wales.

The prosecutions have been led by National Trading Standards Investigations Team (Wales) based at Newport City Council

The court previously heard that the men had handled criminal proceeds running into tens of thousands of pounds and that further victims could yet come forward.

The Herald understands that the scale of the operation, the movement of money through multiple accounts, and the long duration of the offending are all factors being considered ahead of sentencing later this month.

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Crime

Rural cannabis factory exposed after five-year operation in Carmarthenshire

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Family-run drugs enterprise brought in millions before police raid during lockdown

A FAMILY who relocated from England to a remote Carmarthenshire farm ran a highly organised cannabis production operation worth millions of pounds before it was uncovered by police.

Edward McCann, aged 66, his wife Linda, aged 63, and their son Daniel, aged 41, were jailed after admitting their roles in what prosecutors described as one of the most sophisticated cannabis factories ever uncovered in Wales.

The court heard that the McCann family made over £3.5m over five years

The operation was based at Blaenllain Farm, near Whitland, where the family had moved from Portsmouth. Although the property appeared to be an ordinary agricultural holding, locals became suspicious after extensive security fencing, CCTV systems and a lack of any livestock raised questions.

Police eventually raided the site during the Covid lockdown in October 2020, discovering a large-scale drugs factory operating from a converted barn.

Inside, officers found six purpose-built growing rooms containing cannabis plants at different stages of development. Upstairs areas were being used to dry harvested plants, while ovens were used to process cannabis resin and manufacture cannabis-infused products, including chocolate bars.

Investigators later estimated that the operation had generated around £3.5 million over a five-year period.

Two men had also been recruited to help maintain the crop. Justin Liles, aged 22, from St Clears, and Jack Whittock, aged 30, from Narberth, were found working on the site at the time of the raid and were later jailed for their involvement.

Jack Whittock and Justin Liles were two worked in the cannabis factory

Edward McCann was arrested at the farmhouse, while Daniel McCann — who owned the property but was living in Hampshire — was later arrested in Portsmouth in February 2021.

During sentencing at Swansea Crown Court, the judge rejected Edward McCann’s earlier claim that the cannabis was largely for personal medical use following a leukaemia diagnosis. The court heard that electricity had been illegally drawn from the National Grid to power high-intensity lighting and ventilation systems required for large-scale cultivation.

Judge Geraint Walters said the operation had been so extensive that it was unlikely to escape notice indefinitely, noting that the unusual security measures and lack of farming activity would have drawn attention in an agricultural area.

The cannabis plants seized during the raid were valued at up to £460,000, with finished products weighing around 80 kilograms and worth as much as £1.5 million.

Edward McCann was sentenced to seven years and seven months in prison, Daniel McCann received eight and a half years, and Linda McCann was jailed for six years and seven months. Liles was sentenced to 22 months, while Whittock received two years and ten months.

At a Proceeds of Crime Act hearing, the court heard that Edward McCann had personally benefited by almost £1.8 million. He was ordered to repay £340,000 within three months or face an additional four years in prison. Daniel McCann was given the same repayment order and penalty.

Linda McCann, said to have profited by £1.45 million, was ordered to repay £335,000 or face a further three years behind bars.

The court was told that failure to pay would not cancel the financial obligations, even if additional prison sentences were served. Further hearings are continuing to determine confiscation orders for the two hired workers.

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