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Health

Health board U-turn gives pay justice to NHS staff

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Over 1,000 Swansea Bay workers – including some from Pembrokeshire – to receive long-overdue back pay

HEALTHCARE support workers at Swansea Bay University Health Board – including several who live or commute from Pembrokeshire – will finally receive years of unpaid earnings after the board reversed its decision to delay compensation payments.

The move follows a long-running campaign led by UNISON Cymru/Wales, representing the mainly female, low-paid workforce. Around 1,000 Band 2 healthcare support workers will now be upgraded to Band 3, with each receiving a lump-sum “recognition payment” covering years of underpayment.

Deal back on after protest

Staff were left angry last month when the health board unexpectedly “paused” the deal despite promising that payments would be made before Christmas.

On Tuesday (Oct 21) more than thirty staff marched to the board’s headquarters to deliver a 2,000-signature petition demanding that Swansea Bay keep its word. Just forty-eight hours later, the board confirmed that payments would now go ahead in full.

The Herald understands that the turnaround followed direct intervention from the Welsh Government, which urged the health board to honour its earlier commitment.

“A victory for the low-paid”

Tanya Bull, UNISON Cymru head of health, said: “Healthcare support workers in Swansea Bay have fought hard to be recognised and rewarded properly. They should be proud of this win and of forcing their employer to change course.

“This outcome was only possible thanks to significant intervention from the Welsh Government, without which it’s unclear whether Swansea Bay would have done the right thing.”

Lianne Owen, UNISON Cymru regional organiser, added: “I am very pleased that Swansea Bay Health Board has finally honoured its commitment. These staff can now continue providing excellent service to patients with confidence, knowing they are being properly valued and paid for the tireless work they do every day.”

Voices from the front line

Hollie Arnold, a healthcare support worker at Neath Port Talbot Hospital, said: “This is an absolute win for the hard-working healthcare support workers who have for too long gone above and beyond delivering high-class care and being underpaid for it.”

Tony Roberts, of Cefn Coed Hospital, described it as “a victory for the low-paid workers of the NHS”, while Melissa Lewis and Spencer Gibbs from Morriston Hospital said the long-awaited payment would make for “a very happy Christmas”.

What the rebanding means

Under the NHS Agenda for Change pay structure, healthcare support workers are graded according to the complexity of their clinical duties.

Those on Band 2 typically earn around £22,400 a year, while Band 3 pays approximately £24,300 – a difference of nearly £2,000 annually, plus back pay dating back several years for those affected.

The affected workers had been performing clinical tasks such as patient observations, blood monitoring and ECG tests – duties normally associated with a higher grade.

UNISON argues that the successful rebanding at Swansea Bay sets a precedent for similar roles in other Welsh health boards, including Hywel Dda, which covers hospitals in Haverfordwest, Carmarthen and Aberystwyth.

Wider impact for west Wales

Healthcare assistants from Pembrokeshire often work shifts in Swansea Bay hospitals under flexible contracts, meaning a number of local families are also set to benefit from the back pay.

Union officials say the outcome sends a clear message that support staff across Wales must be fairly recognised for their skills and responsibilities.

Cover photo:

Swansea Bay healthcare support workers confronting the health board (Pic: Natasha Hirst/Herald)

 

Business

Why mental health support is now critical for Welsh businesses

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MENTAL HEALTH support has become a key issue for businesses in Wales as employers face growing pressure to help staff manage financial strain, stress and wellbeing at work.

The issue is being highlighted during Mental Health Awareness Week, with new insight from Reed showing that support for employee wellbeing is now an important part of attracting and retaining staff.

Workers in Wales said they need an annual income of £42,000 to live comfortably, compared with an average regional salary of £36,000. That leaves a “comfort gap” of £6,000.

Reed’s latest salary guides also show that 71% of workers say pay has become more important since the cost-of-living crisis, with many employees feeling the pressure of rising everyday costs.

The strain is not only financial. Separate research shows almost one in four workers in Wales, 24%, say they have previously been formally diagnosed with a mental health condition — the highest reported proportion of any UK region.

Pay alone ‘not enough’

Becky Hole, Regional Director at Reed, said employers now needed to look beyond salary alone.

She said: “In Wales, financial pressure and mental health challenges are closely linked. Our data shows that many employees are placing greater importance on stability and support, particularly where salary growth is constrained.

“This means benefits that support work-life balance and mental wellbeing are becoming a much more important part of how valued people feel at work.

“Organisations that prioritise employee wellbeing also benefit in tangible ways. By providing stronger support for mental health, employers can lower staff turnover and reduce the long-term costs linked to ongoing recruitment and the loss of skilled, experienced employees.”

What workers want

WHEN asked what would help them manage stress, 35% of workers in Wales said they wanted more flexible working, 34% wanted better mental health training for managers, and 30% wanted clearer communication about support already available.

However, Reed said there remains a gap between what workers want and what they receive.

The most common benefits currently reported by workers in Wales are onsite parking, at 28%, flexi time, at 26%, and hybrid working, at 23%. Nearly one in five workers, 18%, said they receive no benefits at all.

Ms Hole added: “What this shows is a disconnect between what employees say would most help them manage stress and how clearly mental health support is currently embedded and communicated.

“However, Wales stands out when it comes to flexi time, with a higher proportion of employers offering this benefit compared to other regions — a positive step given its proven role in supporting employee wellbeing and work-life balance.

“Flexible working, open conversations about mental health and managers who are properly trained all come through strongly as priorities.

“Employers have a responsibility to look after their people, and those who want to help their workforce truly destress need to ensure their benefits are visible, accessible and actively support everyday mental resilience.”

Reed said businesses that take wellbeing seriously are more likely to retain skills, stability and trust over the long term.

 

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Health

Welsh adults using harmful habits to manage mental health

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NEW POLLING shows more than two-thirds of adults in Wales are using potentially harmful coping mechanisms when feeling stressed, anxious or low.

The Mental Health Foundation said the findings, released for Mental Health Awareness Week, show a need for the new Welsh Government to prioritise prevention and action on poor mental health.

The survey found that 69% of adults in Wales had taken harmful actions to cope with their mental health in the past month.

More than a third, 36%, said they had spent time isolating themselves from others, while 34% reported spending more time scrolling social media or going online as a way to deal with anxiety, stress or low mood.

Other commonly reported behaviours included comfort eating or overeating, at 27%, and oversleeping or not getting out of bed, at 31%.

The Mental Health Foundation said these behaviours were concerning because evidence suggests they can make mental health worse over time.

However, the polling also found that many people in Wales are taking positive steps to support their wellbeing.

More than four in five adults, 84%, had taken at least one helpful action to support their mental health. The most common were accessing nature, at 41%, doing something enjoyable such as a hobby, at 37%, and taking part in physical activity or prioritising sleep and rest, at 35%.

The poll of 1,015 people in Wales was carried out by Opinium on behalf of the Mental Health Foundation. It was released to mark Mental Health Awareness Week, which runs from May 11 to 17.

Catherine Razzell, Policy and Public Affairs Manager at the Mental Health Foundation, said: “This polling tells us that, here in Wales, there is a concerning degree of harmful actions taken by people as a way of dealing with their feelings of poor mental health, such as doomscrolling or overeating.

“We are hopeful to see positive actions being taken by individuals to help maintain and improve good mental health. Tried and trusted activities such as connecting with nature, which many of us are fortunate to have access to in Wales, and taking part in physical exercise and rest, in equal measure, are all known to support our mental health.”

Calls for action

The polling found that nearly two-thirds of people in Wales, 64%, are using at least one harmful coping mechanism alongside positive actions.

Only one in five, 20%, reported taking only helpful actions to support their mental health.

The Mental Health Foundation said the results come at a significant moment following the Senedd election, with a new Welsh Government now in place.

Ms Razzell added: “Whilst it is good news people are finding ways to prioritise and protect their mental health and support those around them, more action is needed from our governments to create the conditions to support good mental health.

“We are seeing a once in a generation change politically in Wales. We are one year into the new ten-year mental health strategy for Wales and are keen to see how the new government will implement and resource this.

“In addition to a resourced focus on prevention, which we know has long-term economic benefits, we know that inequalities exist here that are huge barriers to good mental health, keeping people locked in poverty for generations.

“We want to see these issues tackled head-on by the new government for Wales. Now is the time for action and not talk.”

Mental Health Awareness Week is run by the Mental Health Foundation. This year’s theme is “Action”.

 

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Health

Hywel Dda health board celebrates International Nurses Day

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HEALTH chiefs are marking International Nurses Day by celebrating the vital contribution made by nurses across mid and west Wales.

Hywel Dda University Health Board said the day, held each year on May 12, is an opportunity to recognise the work nurses do for patients, families and communities.

This year’s theme is Empowered Nurses Save Lives, reflecting the role nurses play in delivering high-quality, compassionate care, often in challenging circumstances and at some of the most critical moments in people’s lives.

Nurses work across a wide range of settings, including hospitals, community services, primary care, education, research and leadership.

The health board said supporting and empowering the nursing workforce is key to enabling nurses to use their skills fully, continue to develop professionally, and lead improvements in care.

Sharon Daniel, Executive Director of Nursing, Quality and Patient Experience at Hywel Dda University Health Board, said: “International Nurses Day is an important opportunity to recognise the incredible difference our nurses make every single day.

“Empowered nurses save lives, and we see this through the skill, compassion and professionalism shown across our services.

“As we review our Nursing and Midwifery Strategic Framework, Empowered to Care, this is a timely moment to reinforce our commitment to supporting the nursing profession to grow, lead and shape services throughout their careers.

“When our staff feel valued, trusted and supported, teams are stronger and patient care is safer and more effective.”

The health board said nursing is founded on teamwork, with nurses working at the heart of multi-disciplinary teams alongside medical colleagues, allied health professionals and others to deliver joined-up, person-centred care.

It said the approach supports its wider ambition of improving health and wellbeing and providing care closer to home.

International Nurses Day is also being used as an opportunity to thank the nursing and midwifery workforce for their dedication, expertise and commitment to caring for others.

 

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