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Missed chance to save Llanteg mother, inquest hears

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Coroner says advanced paramedic should have been sent as family left to drive to hospital on Christmas Day

A 40-YEAR-OLD mother from Llanteg who suffered a heart attack on Christmas Day may have survived had the Welsh Ambulance Service allocated the correct clinical resource, an inquest in Haverfordwest has been told.

Charlotte Burston, a single mother of two, collapsed while being taken to Withybush Hospital by her family after they were told an ambulance could take more than an hour. She went into cardiac arrest minutes into the journey. Despite being resuscitated at hospital and transferred to Morriston, she never regained consciousness and died on 31 December 2023.

Sitting at County Hall on Friday (Nov 21), Pembrokeshire Coroner Mark Layton examined the emergency response provided by the Welsh Ambulance Service Trust (WAST). The inquest was told that an Advanced Paramedic Practitioner (APP) was on duty in Haverfordwest at the time of the 999 call — approximately 29 minutes away — but was not dispatched, despite being clinically appropriate for the symptoms reported.

APPs carry advanced equipment, including ECG capability, defibrillators and enhanced drug options, although they cannot convey patients to hospital. Expert evidence confirmed that an APP attending the home would, on the balance of probabilities, have been with Charlotte at the point she went into cardiac arrest and could have provided immediate defibrillation and cardiac support.

‘She could have survived the event’

Independent expert Dr John Heyworth told the court that early defibrillation “offers the best chance of survival” in cases of sudden cardiac arrest. He said that if Charlotte had received that treatment promptly, she would likely have survived the initial collapse and had an opportunity to be discharged from hospital.

The 999 call and family’s drive to hospital

The inquest heard that Charlotte had woken on Christmas morning feeling unwell, suffering chest pain, nausea and breathlessness. Her daughter rang 999. While still on the call, Charlotte’s grandparents arrived. Her mother, Helen Laye, took over the call.

She was told an ambulance would take around 75 minutes. What was not explained, WAST later conceded, was that this time estimate would begin from the start of the 40-minute call itself — meaning the wait in real terms could have been even longer.

With Charlotte deteriorating, her 83-year-old stepfather, Brian Laye, decided to drive her to Withybush. As they reached the Robeston Wathen roundabout she suffered a cardiac arrest in the passenger seat.

Hospital staff managed to restart her heart on arrival. After transfer to Swansea, scans revealed a severe hypoxic brain injury caused by prolonged lack of oxygen.

Welsh Ambulance Service apologises

Giving evidence, Andrew Garner, operations quality manager for WAST, confirmed that the call had been categorised correctly in the “orange 1” priority band. However, he accepted there had been a “missed opportunity” to send the APP.

He apologised to the family on behalf of the service, adding that internal reviews had since led to changes in allocation guidance and system alerts to prevent similar failures.

‘She was enchanting’

Charlotte’s mother described her daughter as a “brilliant mother” who adored her two teenage girls, loved paddle-boarding and walking the dog at Saundersfoot, and “was mad as a box of frogs”.

The family were praised by the expert witness for doing “everything possible in impossible circumstances”.

Coroner’s conclusion

Mr Layton concluded that Charlotte died from a hypoxic brain injury following a myocardial infarction on 25 December 2023.

He found: “An emergency call did not result in the dispatch of an Advanced Paramedic Practitioner who, on the balance of probabilities, could have administered lifesaving treatment.”

He offered his condolences to the family and thanked them for their dignity throughout the hearing.

Climate

First finding of yellow-legged hornet in Wales

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Dead nest discovered near Wrexham as Welsh Government urges public to report sightings to protect bees and other pollinators

A DEAD nest of the yellow-legged hornet has been found near Wrexham, in the first confirmed discovery of the invasive insect in Wales.

The yellow-legged hornet (Vespa velutina nigrithorax), also known as the Asian hornet, is not native to the UK. It originates from Asia and was first seen in France in 2004 before spreading to a number of European countries including Spain, Belgium, Portugal, Italy, Switzerland and Germany.

Welsh Government officials say the insect poses a risk to honey bees and other pollinating insects, and are asking the public to remain vigilant and report suspected sightings.

The yellow-legged hornet was first sighted in England in 2016, and action has been taken every year since to locate and destroy nests.

While queens hibernate over winter, the insect is active from February to November and is most likely to be seen from July onwards. The Welsh Government has asked the National Bee Unit, part of the Animal and Plant Health Agency, to take action in line with the Asian Hornet Contingency Plan.

Deputy First Minister with responsibility for Climate Change and Rural Affairs, Huw Irranca-Davies said the National Bee Unit had years of experience tracking and locating yellow-legged hornets, adding that its expertise would be “invaluable” in helping Wales respond.

He also thanked beekeepers and members of the public who continue to report suspected sightings and urged people to familiarise themselves with what the hornets look like as the weather warms up in spring and into the summer.

Anyone who suspects they have seen a yellow-legged hornet is being asked to report it using the ‘Asian Hornet Watch’ mobile app, available on Apple and Android, or by using the online report form.

Reports should include a photograph and the location of the sighting to help experts confirm identification. Identification guides and further information are available online.

Yellow-legged hornets are not generally aggressive, but people are advised not to approach or disturb a nest, as the insects can become aggressive if they perceive a threat.

Medical advice about hornet stings is available via the NHS website.

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Crime

Two female police officers assaulted during arrest in Haverfordwest

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Pensioner describes ‘terrifying’ struggle as suspect made off before being arrested again

A RETIRED Haverfordwest woman has described a “terrifying” incident in which she said a man assaulted two female police officers during an arrest in the town on Monday night (Jan 19).

The pensioner told The Herald she witnessed the incident at around 8:15pm in City Road, where she said officers were detaining a barefoot man and attempting to handcuff him on the ground.

She claimed the man got back to his feet during the struggle, grabbed one of the officers’ batons and began striking out, assaulting both officers.

The woman said she was left shaken by what she saw, and that a young man who also witnessed events told her he did not want to intervene because he “didn’t know if he was carrying anything.”

She said police quickly put out a distress call and a number of officers were mobilised to search for the suspect, who she claimed ran off with the baton.

Dyfed-Powys Police have since confirmed officers were called “just before 8.20pm” on Monday to reports of assault and criminal damage at a property in Haverfordwest.

A police spokesperson said the man left the scene but was “quickly located and arrested on St David’s Road.” Police said he resisted arrest during which he assaulted two officers, before making off again.

The spokesperson added: “The man made off and was later located and arrested on suspicion of assault and criminal damage. He currently remains in police custody.”

Police said both officers attended hospital for treatment and were later discharged.

Chief Inspector Mike Llewellyn said: “Assaults on police officers should never be considered as ‘part of the job’. Both officers acted with courage in an incredibly difficult situation. Neither took a step backward and did everything they could to detain the man.”

Anyone with information is asked to contact Dyfed-Powys Police on 101.

(Image: File)

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Crime

Milford Haven couple jailed after nearly 50 animals found in ‘filthy conditions’

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RSPCA officers said the stench hit them before they entered a Coombs Road home where dogs, puppies, snakes and other animals were living in waste

A COUPLE from Milford Haven have been jailed after nearly 50 animals were found living in filthy, faeces-filled conditions at a house on Coombs Road.

Lee Lock, 38, and Zoe Graham, 33, appeared at Swansea Crown Court where they admitted a string of animal welfare offences.

RSPCA officers who attended the property on December 29, 2024 said the stench of urine and faeces was overpowering before they had even stepped inside.

Once in the house, inspectors found 29 dogs and puppies – including some just days old – along with 17 snakes, a tortoise and a gecko.

The court heard every floor was covered in waste, with officers describing there being “no space large enough to step” that was not contaminated by excrement and urine.

Many of the animals were described as underweight and unwell. Several died soon after being removed, while others had to be put to sleep.

Officers also made two grim discoveries: the body of a French Bulldog in a freezer, said to be heavily infected with parasites, and another French Bulldog found dead in a shed with a rectal tear, which the court heard was consistent with a blunt object being inserted.

Lock gave no comment during interview, but later became abusive towards officers, the court was told, accusing them of raping his dog.

Lock also faced separate drug charges after police found psilocybin mushrooms weighing 209 grams – said to be worth up to £4,000 – along with cultivation equipment, 35 grams of cannabis and £883 in cash. The drugs were found at the property and in his camper van in June 2024.

He claimed his partner had grown the mushrooms and said he was taking them to a police station when he was stopped.

The court heard Lock has 12 previous convictions for 19 offences, including coercive behaviour, dangerous driving and possession of a bladed article. He was jailed for 18 months last June after crashing head-on into a van.

Defending, Emily Bennett said Lock had struggled with his mental health after family bereavements and had a long-standing cocaine addiction. She told the court he was being sentenced for failing to seek veterinary help for an injured dog rather than causing the injuries, adding that a pre-sentence report raised concerns about his sexual interests, though this did not form part of the prosecution case.

Graham’s barrister, Jon Tarrant, said the couple had started out trying to provide homes for homeless animals, but matters became “unmanageable” as numbers grew. He described Graham as “fragile” and said her remorse was “palpable and genuine”.

Sentencing, Judge Huw Rees said the pair bore responsibility for “a litany of unconscionable cruelty to animals” and said it was to their shame the animals had been kept in “filthy conditions”.

Lock was sentenced to 27 months for the animal offences and a further 18 months for the drugs matter, making a total of 45 months in prison. Graham was jailed for 18 months.

Both will serve up to half of their sentences in custody before being released on licence.

Lock was banned from keeping animals for 25 years. Graham was disqualified for 15 years.

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