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Crime

Shoplifting down in Wales on paper – but local retailers say reality feels different

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Police figures show recorded thefts falling locally, while shopkeepers and former offender describe ‘daily’ losses and low reporting rates

POLICE statistics suggest shoplifting is falling across Wales – but retailers in Pembrokeshire have told The Herald the problem remains persistent, under-reported and, in some cases, worse than ever.

Figures from the Office for National Statistics show a 10% decrease in police-recorded shoplifting across Wales in the year to September. In the Dyfed-Powys Police area, which covers Pembrokeshire, recorded offences fell by 20%.

The numbers were welcomed this week by retail union Usdaw, which said the drop offered “hope” that government action on retail crime was starting to have an effect.

However, several local traders said the official figures do not reflect what they are seeing on the ground.

One Milford Haven shopkeeper, who asked not to be named, told The Herald: “We don’t always report it now. You’d spend half your day on the phone. Sometimes it’s easier just to write it off. But it’s happening all the time.”

Another said theft had become “a daily nuisance”, adding that repeat offenders often returned within days.

Under-reporting concerns

The gap between statistics and experience may be explained by the way crimes are recorded.

Police figures only count incidents that are reported and logged. Retailers say many low-value thefts go unreported due to time pressures, lack of confidence that action will follow, and the administrative burden of statements and CCTV downloads.

Usdaw’s own survey of nearly 9,500 shop workers found that more than three-quarters had experienced verbal abuse, while over half had been threatened – with many incidents linked to theft.

Former offender speaks out

The Herald also spoke to a man from Milford Haven who was recently released from prison after serving time for repeated theft offences.

He said he had spent more than two years funding a drug habit by shoplifting across Pembrokeshire and in Cardiff.

According to his account, it was possible to steal goods worth up to £1,000 a day and sell them on, and he was “rarely stopped”.

“Most of the time you just walk out,” he claimed. “Even if staff catch you, they don’t always call police. It’s not worth their time.”

He said he had been detained around 50 times during what he described as hundreds of incidents, but only about ten led to police involvement and just four resulted in court.

While his experience is anecdotal, it echoes the frustrations voiced by local businesses who believe many thefts never make it into official statistics.

Government crackdown

The issue has also been raised in Parliament.

Pembrokeshire MP Henry Tufnell has previously said he has spoken to local shop owners about the impact of retail crime and has welcomed government measures aimed at strengthening enforcement.

Labour has pledged tougher action on shoplifting, including ending the widely criticised £200 threshold that many retailers felt led to low-value thefts being deprioritised, alongside promises of more visible neighbourhood policing.

Retailers say any extra support would be welcome – but many believe rebuilding confidence that crimes will be taken seriously is key.

As one trader put it: “The stats might say it’s down. But if you’re running a small shop and losing stock every week, it doesn’t feel like it.”

 

Crime

Child rapist found with abuse images after moving to west Wales

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Registered sex offender Wayne Evans, who moved to Carmarthenshire for a fresh start, was caught after the National Crime Agency flagged activity linked to a Kik account

A CONVICTED child rapist who moved to rural west Wales in an apparent attempt to start over was found with indecent images of children on his phone after his online activity was flagged by the National Crime Agency.

Wayne Evans, 59, of Pentrecourt Road, Llandysul, appeared before Swansea Crown Court after officers discovered the images during an investigation triggered by the NCA.

The court heard that in January last year, the NCA alerted Dyfed-Powys Police to a Kik messaging account involved in downloading indecent images of children. The email address linked to the account was already known to police and belonged to Evans, a registered sex offender.

Officers went to his home on January 28 and arrested him. Evans told police he had not downloaded the images himself and claimed they had appeared in a Kik group he was part of, adding that the group had since been shut down.

Police seized six devices from the property and Evans handed over the pin numbers for his phones and tablets. He later answered “no comment” to questions in interview and was released under investigation while the devices were examined.

A forensic analysis of his Samsung Galaxy phone uncovered 13 Category A images, eight Category B images and two Category C images. The material involved children aged between four and 12.

Category A images are considered the most serious and involve the gravest forms of sexual abuse.

The court was told Evans has six previous convictions covering 23 offences. In 1990, he was convicted of gross indecency with a child and indecent assault of a child. In 2002, he was jailed for 15 years for raping a child under 16, attempted rape, gross indecency and five further counts of indecent assault. He was placed on the sex offenders register for life and released from prison in 2011.

Evans had admitted three counts of making indecent images of children, covering Categories A, B and C.

Emily Bennett, representing Evans, said her client knew the court would view the offences in the “dimmest of lights”. She said he had moved to a rural part of Wales where he kept himself to himself and had taken steps to reduce his contact with females.

She also told the court Evans accepted that he still had an inappropriate sexual attraction to children, and said he was in a long-term stable relationship with a partner who knew about his past offending.

Sentencing Evans, Recorder Mark Powell KC said he accepted that the defendant had taken some steps to change his life, but said it was clear he continued to have a sexual interest in children.

The judge said his priority was to pass a sentence which reduced the risk Evans posed. He said an immediate prison term available under the guidelines would be relatively short, could be destabilising, and might even increase the danger to the public.

With credit for his guilty pleas, Evans was sentenced to 16 months in prison, suspended for 18 months. He was also ordered to complete a rehabilitation activity requirement, a Building Choices programme, and 100 hours of unpaid work.

A Sexual Harm Prevention Order was imposed for 10 years, and Evans will remain on the sex offenders register for life.

Photo caption:

Wayne Evans was sentenced at Swansea Crown Court after indecent images of children were found on his phone

 

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Crime

Milford Haven drug dealing pub boss who boasted of ‘best coke around’ jailed

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Dealer who claimed £160,000 profits was later calling police for protection as threats escalated over money he owed to his suppliers

A MILFORD HAVEN drug dealer who bragged he had “the best coke out there” and claimed to have made up to £160,000 in just four months has been jailed for six years.

But behind the image of a confident, high-earning operator, the reality was starkly different — a man in debt, under threat, and repeatedly calling police for protection as his world closed in.

Police at Marble Hall Road, Milford Haven in 2025, protecting Dan Booth from drug dealers who threatened to kill him (Pic : Herald)

The 35-year-old defendant admitted multiple offences relating to the supply of cocaine and cannabis when he appeared before Swansea Crown Court.

The court heard he played a significant role in the supply of Class A and Class B drugs, purchasing large quantities — including claims he was buying cocaine by the kilogram — and maintaining contact with upstream suppliers.

In messages shown to the court, he boasted about his profits, claiming to have made £38,000 and suggesting that far larger sums were within reach. He also claimed to have earned £160,000 in just four months and said he had bought two houses.

He told customers he had “the best coke out there” and responded aggressively to complaints, stating: “Out of £30,000 worth, you’re the only one to complain,” before adding: “Bad mouthing me is a bad idea you little slag.”

The Vibe pub in Milford Haven is now closed following Dan Booth being jailed for six years

Violence and intimidation

The court was also shown chilling footage of a confrontation at a property on the Mount Estate, where the defendant was heard directing violence over a debt.

In the video, he shouted: “I got boys, yeah, I got boys,” before telling others to “kick his head in” as the attack unfolded inside the victim’s home.

Witnesses described him as having become a “kingpin” in Milford Haven’s drug scene, operating from The Vibe public house, which they claimed was used as both a legitimate business front and a base linked to drug dealing.

Fear behind the façade

Yet the court heard that behind the bravado, the defendant was living in fear.

He had accumulated drug debts estimated at between £18,000 and £26,000 and was being threatened by those higher up the supply chain. His partner reported people turning up at their home, with threats including claims it would be bombed or burned down.

The Herald attended his home address on multiple occasions to report on police activity after he called officers for protection.

In a direct call to this newspaper during the period, he said: “There are threats to my life — people want me dead, dead. I don’t want this in the paper. It’s over money… hundreds of thousands of pounds.”

Documents reveal further pressure

The Herald can also reveal that the defendant was served with a statutory demand in late 2025 over an alleged unpaid debt relating to stock, fixtures and fittings following his takeover of The Vibe public house in March 2024.

Documents seen by this newspaper indicate the financial pressures he was under extended beyond drug debts.

National attention

The case has already drawn national interest, with Channel 4 making a documentary featuring the defendant after interviewing local people in Milford Haven over recent months.

‘Significant role’ in drug trade

Police arrested the defendant on January 5 last year on suspicion of being concerned in the supply of Class A drugs. A search of an address on Priory Road uncovered 18 grams of cannabis, while a separate incident involving a vehicle led to the discovery of 73 grams of cocaine and cannabis.

Prosecutors said he was actively involved in the supply of drugs and purchasing large quantities, describing him as a key player in the local trade.

He has 57 previous convictions, mostly for theft-related offences.

‘Only a custodial sentence’

Defending, Mr Ibrihim described his client’s background as a “tale of woe,” telling the court his father was addicted to heroin and his mother struggled with alcohol. His younger sister died in 2022.

The court heard he had gone “off the rails” in his late teens and that his drug dealing was linked to debts, including those connected to his father. It was also said that many of his claims about wealth were exaggerated and amounted to “bravado”.

Sentencing, the judge said: “The seriousness of this offending means that only an immediate custodial sentence is appropriate.

“You played a significant role in drug dealing. What is clear is that you were dealing with a lot of cocaine.

“I have no doubt that some of what you did was due to pressure, but some of it was for your own gain.”

The judge added that despite the defendant’s claims of wealth, “you haven’t got hardly anything left”.

For the supply of cocaine, he was sentenced to six years in prison, with a concurrent sentence of 30 months for supplying cannabis.

He will serve at least half the sentence in custody before being eligible for release.

A victim surcharge of £228 was also imposed.

 

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Crime

New pilot offers dedicated advocates for trafficking survivors

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National scheme aims to support hundreds of victims of modern slavery across the UK

MORE than 600 adult survivors of modern slavery are set to receive dedicated support through a new national pilot scheme providing accredited, independent advocates.

The initiative will see specially trained professionals working directly alongside survivors of human trafficking and exploitation, helping them navigate complex legal, social, and recovery processes.

While survivors of crimes such as domestic and sexual abuse already have access to specialist advocacy, no equivalent provision previously existed for victims of modern slavery—despite the often severe and long-term trauma they experience.

Over the next three years, 24 Independent Modern Slavery Advocates (IMSAs) will be deployed across the UK. Each advocate will complete a postgraduate qualification and receive support from a central hub hosted by anti-trafficking charity Hope for Justice.

Tim Nelson, CEO at Hope for Justice, said the pilot aims to tackle inequalities in support: “We want to end the postcode lottery that adult survivors of modern slavery and human trafficking are experiencing in the UK.

“There are many organisations already doing incredible work, but by working together and setting new standards, we can give survivors the best possible chance of rebuilding their lives.”

The scheme is backed by a £1 million National Lottery grant and involves several organisations, including Unseen UK, Medaille Trust, Bawso, SOHTIS, Hope for Justice, and the Snowdrop Project.

Since the pilot began six months ago, advocates have already supported 121 survivors, helping to secure housing, legal recognition, and access to vital services.

Key outcomes so far include:

Ten survivors provided with safe and secure housing
Seventeen Home Office decisions successfully challenged, granting victims access to support
Humanitarian protection secured for a young adult survivor

Advocates have also helped individuals access healthcare, mental health support, education, employment, and secure immigration status.

One survivor described the support as “life changing” after escaping a trafficker. In a letter to her advocate, she said: “You have fought our corner tirelessly when I did not have the strength. You stood beside us every step of the way.

“You helped me rebuild trust, believe in myself, and slowly find my voice again.”

The IMSA role aligns with international guidance on independent advocacy and has been shaped by experts and those with lived experience.

Louise Mensah, Head of Frontline at Unseen, said: “This pilot is a step towards a world without slavery. We are proud to be part of something that will improve outcomes and change futures.”

Ben Ryan, Deputy CEO at Medaille Trust, added: “We know the value of long-term support in recovery. This partnership allows us to embed best practice and develop new approaches.”

Organisations wishing to join the final phase of the pilot have until May 2026 to apply.

Further information is available at www.hopeforjustice.org/imsa/

 

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