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Rogue trader sentenced

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Swansea crown court (1)A DOORSTEP trader, who ‘bullied and intimidated his victims’ while offering replacement guttering and roofing services has been given a suspended sentence for breaching the terms of an Enforcement Order.

The sentence was issued to David John Hanford, director of One Call Repair Ltd, by Swansea County Court on Friday (9th January).

The action was brought by Pembrokeshire County Council Public Protection’s Trading Standards Section under the Enterprise Act 2002.

Hanford, currently residing in Swansea, was issued with the enforcement order in December 2012.

It was issued for continually breaching consumer protection legislation including failing to issue cancellation notices, failing to honour refunds, conducting substandard work and making false claims of association with local authorities.

At the time he was based in Pembrokeshire but operating across South Wales.

Hanford did not attend the hearing and sent a letter to the Court requesting an adjournment. The matter went ahead in his absence before his Honour Judge Vosper, who heard evidence of numerous complaints against Mr Hanford and his business.

The Judge heard that many of the complainants were elderly and reported feeling bullied and intimidated by David John Hanford’s behaviour.

He usually presented himself as ‘John’ an employee of the business and inferred that ‘David’ was the owner. He masqueraded between the two, to mislead consumers and avoid liability.

Some consumers were persuaded to have work which was not necessary. Typically work commenced following payment of a deposit. Existing guttering or roof tiles would be removed, prior to demands for more money to buy materials. If consumers refused to pay by a specified period they were threatened with “walking off the job and court action”.

Even when money was paid Mr Hanford was usually never seen again to complete the work. Any work he did was to a very poor standard.

Evidence was also presented that one consumer was left with all the roof tiles removed from the rear of her property.

Another was pressurised to rent his caravan to Hanford’s family, only to have Hanford later demand a refund of the money paid. The complainant was taken to the post office by Hanford to withdraw the money.

Other traders also lost money for non payment of goods or services.

Judge Vosper was satisfied that the Enforcement Order had been breached several times by Hanford. If evidence is received of a new breach after January 9, Hanford will receive a six month custodial sentence.

Cllr Huw George, Cabinet Member for Environmental and Regulatory Services, said he welcomed the Judge’s decision.

He urged members of the public to be wary of businesses cold calling.

“While some doorstep sellers are perfectly legitimate and offer honest and reliable customer service, there are salespeople who take advantage of people through pressurised selling,” he said.

“It’s vital that homeowners take the time to consider their decisions carefully, with the support of family and friends.”

Anyone wishing to report a complaint should contact the Citizens Advice Consumer Service on 0345 4 04 05 06 / 0345 4 04 05 05 (Welsh speaker).

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Search for missing Pembrokeshire man scaled back by police

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FOLLOWING nine days of extensive searches on land and sea, we can confirm that the search for missing man Jai has been scaled back.

Police said in a statement: “We launched a search for Jai, aged 40, in the area around Hobbs Point on the morning of Monday, 20 March, following a sighting of Jai and his car, a silver Honda Civic, in the area.

“In the past week we have carried out extensive searches using the force’s specialist search team and police search adviser (POLSA), marine unit, specialist sonar, drones, dog unit, as well as working with South Wales Police’s dive team, the NPAS helicopter and Coastguard.

“A decision was made yesterday to scale back the search, which has been communicated with Jai’s family.

“However, we will act on new information, and officers continue with missing person enquiries.
“We are appealing for people not to put themselves in danger, particularly near the River Cleddau, if they are attempting to look for Jai.

“If you have information that could help with that investigation, please let us know:”

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Pembrokeshire chef, Daniel Jones, wins Pub Chef of the Year 2023

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TALENTED chef Daniel Jones has scooped first prize in the Pub Chef of the Year category at the International Salon Culinaire awards 2023. The finals of the competition took place at ExCel London on 22 March 2023.

Executive chef Daniel is co-owner of JT at the Abergwaun Hotel, the hotel and restaurant in Fishguard, Pembrokeshire, recently awarded a 4* rating by Visit Wales. His winning dish of Lemon Sole, Spring Vegetables, Bluestone Ale and Pickled Cockle Vinaigrette with ‘Welshman’s caviar’ (handpicked laver seaweed from the Pembrokeshire coast) came first place amongst the seven finalists, and will be introduced to the restaurant’s menu this summer.

International Salon Culinaire is regarded as one of the world’s top competitions for chefs, with over 100 categories, from pastry to knife skills. The competition has been a platform for chefs of all levels, from the talented young chefs training at college, to those who are well established and firmly on their culinary career journey. Gordon Ramsey won Chef of the Year in 1992, and the awards have over the years seen world-class ambassadors including Michel Roux Jr and, this year, Monica Galetti.

The Pub Chef of the Year category launched in 2022 to celebrate the fine food in the pubs and bars of the UK, and to recognise the hard work, expertise and talent in the kitchens of these establishments.

First place winner Daniel said: “I am over the moon to win the Pub Chef of the Year at the International Salon Culinaire. It’s a great honour to have cooked alongside other great culinary talent, and I’m delighted to have been recognised by the esteemed judges on the panel this year. I’ll be taking my accolade back to my hometown of Fishguard, where I hope I’ve made the community proud.”

No stranger to competition, Daniel competed in Masterchef: The Professionals in 2010 and he reached the semi-finals of the National Chef of the Year awards in 2018.

His modern European restaurant JT At the Abergwaun Hotel is steeped in Welsh heritage, supporting local suppliers and offering ingredients like Welsh lamb and beef, plus the famous Fishguard Duck and chicken, along with a selection of fine Welsh cheeses. The A La Carte menu changes daily, depending on what can be sourced that day, from locally foraged, farmed or fished ingredients like local lobster and spider crab.

Daniel will be introducing all-day dining on Saturdays for all to enjoy – including non-hotel guests – and this summer, JT At the Abergwaun Hotel will launch a seven-course tasting menu to showcase Daniel’s award-winning cooking (including his winning dish!) and the local Pembrokeshire produce which he’s so proud of.

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Tuk Tuk touring business with franchise hopes gets licence plate call turned down

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A SOUTH Pembrokeshire three-wheeler ‘tuk tuk’ tour business, which has hopes of creating a country-wide franchise has had a call for discreet signage on a support vehicle turned down.

Pembrokeshire County Council’s licensing sub-committee, meeting on March 27, considered an application to amend standard terms and conditions of a private hire vehicle.

The application, by Lorraine Niederlag of Begelly-based Tuk Tuk Time, asked for standard external private hire plates to instead be displayed internally for its “usually affluent” clients.

The application for this change of plates asked: “We wish to request the removal of the large private hire licensing plates, in exchange for more discreet internal plates. The intention is to focus on tours that would compliment our tuk tuk tours.”

The applicants said the charming three-wheeler Tuk Tuks were usually kept to south Pembrokeshire tours, and were not really suitable for county-wide day trips; the support car being used for that.

“As our clients are usually affluent, it would be detrimental to arrive in a pre-booked vehicle with such a ‘taxi’ image. In view of all bookings being pre-booked, we cannot see any safety issues for clients by more discreet signage,” the application added.

At the committee meeting, TUK Tuk Time said it hoped to use the support vehicle, bearing the signage “Wales’ premier travel” for some short trips from its campsite to restaurants until the business grew.

Lorraine Niederlag told members it was hoped that Tuk Tuk Tours could eventually become a franchise, with similar three-wheeler Tuk Tuk and support car schemes running in other parts of the country.

She told members that if the small plates call was turned down the support vehicle would be sold.


Cover image: Giving a shout out to the Rainbow Delivery Squad are Lorraine Niederlag, family and staff of Tuk Tuk Time. Picture: Gareth Davies Photography

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