Business
Rail delays and cancellations fall after regulator intervention
PASSENGERS in Wales and the West of England are seeing fewer train cancellations and slightly better punctuality following action by the rail regulator.
The Office of Rail and Road has formally closed enforcement action against Network Rail after monitoring a long-term performance improvement plan for its Wales and Western region.
The plan followed an investigation in 2024, which found that Network Rail’s infrastructure and working practices were contributing to poor train performance across the region.
Since August 2024, Network Rail says cancellations have fallen by more than a fifth, while the proportion of trains arriving within three minutes of their scheduled time has improved from 77.6% to 79.4%.
The improvements followed work on track, overhead line equipment, axle counters and points in the Thames Valley area, as well as flood resilience work at Chipping Sodbury.
Network Rail has also introduced welfare officers at key Thames Valley stations to help prevent trespass and has made changes to train control, timetable planning, incident learning and the management of stranded trains.
Graham Richards, Director of Planning and Performance at the Office of Rail and Road, said: “Following concerted efforts from Network Rail, and continued engagement by our teams at ORR, I am pleased to see that passengers in Wales and Western are experiencing better, more reliable train services.
“Nevertheless, we know that for many passengers train performance is not what they would expect – so we are continuing to work with train operators and Network Rail across the country on how to further improve performance.”
Mark Killick, Network Rail’s Managing Director for Wales and Western Region, said: “Customers are seeing a more reliable railway, reflecting the extensive improvements we’ve delivered over the last two years.
“We know delays and cancellations still impact journeys, so while this progress is a positive step, we continue to work closely with our industry partners to deliver an ever more reliable railway for our customers.”
Business
Former Tenby coffee shop conversion to healthcare clinic approved
PLANS to convert a vacant former coffee shop next to a Pembrokeshire seaside town’s Sainsbury’s supermarket to healthcare clinic have been approved.
In an application before Pembrokeshire Coast National Park, Tenby Health Ltd, sought permission for a change of use of the former The Grind coffee shop, Supermarket Complex, Unit 3, Upper Park Road, Tenby to a private musculoskeletal healthcare clinic.
Tenby Town council recommended approval, saying: “Whilst councillors are disappointed in loss of retail, retail businesses have failed in the past. It will be good to have the space utilised and diversification may last longer,” adding it did not want empty units in the town.
Tenby Civic Society said: “Members of the executive committee felt these units have had a chequered history in retail use, and note that much needed renovation and re-marketing of the units has produced some new users whose lower footfall seems appropriate, though the issue of loss of retail use is disappointing.”
It did raise concern about the potential use of privacy film to the windows and prominent signage, which could affect the appearance of the courtyard, requesting that details of any such treatments be secured.
A supporting statement accompanying the application said: “The applicant is Tenby Health Ltd, a private musculoskeletal (MSK) healthcare clinic incorporated in Wales and operated by directors Hannah and Ben Horne. Ben is the sole practising clinician. The clinic provides the following services: chiropractic care, diagnostic musculoskeletal ultrasound imaging, shockwave therapy, rehabilitation, and exercise-based programmes.
“Tenby Health serves both the resident population of Tenby and the surrounding area, as well as visitors to the national park.”
It added: “The clinic will operate on an appointment-only basis during regular working hours. Patient numbers at any one time will be limited to those attending individual appointments.
“The low-intensity, appointment-based nature of the clinic means there will be no material increase in noise, disturbance, or activity at the site compared to the previous use. Opening hours will be limited to typical daytime business hours.”
An officer report, recommending approval, said the concerns raised by Tenby Civic Society were acknowledged, but the current application sought permission solely for the change of use of the premises and associated internal alteration, with no changes mentioned by the society forming part of the application.
Of the scheme itself, it said: “The site forms part of an established commercial complex adjacent to Sainsbury’s supermarket and Tenby’s multi-storey public car park, where commercial activity is an established characteristic of the area.
“Given the nature of the proposed use, together with its location within an existing commercial environment, the development is not considered likely to give rise to unacceptable impacts in respect of noise, disturbance, overlooking, loss of privacy, odour or visual intrusion.”
The application was conditionally approved.
Business
Broad Haven dog exercise field with hardstanding parking area refused again
A CALL for a two-year period of grace to test a previously-refused Pembrokeshire dog exercise area has again been turned down by planners.
In a resubmitted application to Pembrokeshire Coast National Park after a 2025 refusal, Lawson and Penny Owen, through agent Hayston Developments & Planning Ltd, sought retrospective permission for a farm diversification scheme for a dog exercise area with a small hardstanding area for parking on land near Williamston Farm, Long Lane, Broad Haven, near Haverfordwest.
The previously-refused scheme sought a permanent seasonal exercise area, the latest application seeking a temporary two-year year-round option so that the impact of dog exercise on agricultural land could be fully assessed.
That application was refused on the grounds it was not considered to be sited in a sustainable location which will assist in removing the need for private motor vehicle trip generation, and the potential impact on neighbours.
Local community council The Havens again objected to the latest application, objections including it too close to neighbouring residential properties resulting in unacceptable noise impacts, is incompatible with the adjoining agricultural use, and is located adjacent to a cycle route.
A supporting statement said: “It is clear that, whilst the whole of the field has been operating as a dog exercise area for the past two years, staff in Public Protection have not received any complaints in respect of noise or any other form of objection. As a result of additional information gained from [the previous application], this re-submission sets out to explore a suggested temporary two-year option so that the impact of dog exercise on agricultural land can be fully assessed.”
It said the applicants, who have some 400 acres spread across four farms in the Broad Haven/Nolton area have had a need to diversify, with previous activities including holiday lets, a weddings/summer cinema show venue, and a submitted planning application for nine holiday units.
It said the non-framing activities amounted to under a third of the applicants’ income, the dog exercise operation now foreseen to be some five per cent of income, at up to £20,000 per year.
An officer report recommending refusal said that, as with previous application, objections had been received; concerns including it being in an unsustainable countryside location, noise and disturbance to neighbouring residential properties, disturbance to grazing livestock, and concerns the proposal relies entirely on private motor vehicle journeys and conflicts with sustainable transport objectives.
The report said that while many planning matters could be addressed, they didn’t outweigh the principal policy objections that it had not been demonstrated the particular location was needed or it accords with the sustainable transport objectives [of planning policy], representing “an unsustainable form of development within the open countryside”.
It also said officers were of the view “that the proximity of the commercial dog exercise area to neighbouring residential properties would give rise to an unacceptable impact upon residential amenity through noise and associated activity”.
It concluded: “The proposed temporary two-year permission does not overcome these fundamental planning objections. The use has already operated for a significant period, enabling the Authority to assess the proposal on its planning merits, and a temporary consent would not resolve the inherent conflict with the adopted Development Plan.”
The resubmitted application was refused on the grounds highlighted in the officer report.
Business
Lawfulness call for Tenby caravan site waste treatment plant works granted
A SOUTH Pembrokeshire caravan park’s call to be allowed to keep site works completed without permission nearly a decade ago has been given the thumbs-up by the national park.
In an application to Pembrokeshire Coast National Park, Richard Shannon, through agent Gerald Blain Associates Ltd, sought permission for a certificate of lawfulness for the retrospective siting of a waste treatment plant for the Windmills Caravan Park, Narberth Road, Tenby.
An application for a certificate of lawfulness allows an applicant to stay at or keep a development if they can provide proof of occupancy or use over a prolonged period.
A supporting statement accompanying the application said the plant was installed back in summer 2018, providing a receipt of purchase and an invoice for the installation works, 2018 Aerial imagery showing ground disturbance in the location where the tank is installed as well as other photographic evidence.
“Together, this evidence clearly demonstrates that the development was carried out and substantially completed in 2018 and has remained in situ since that date,” the statement said.

An officer report recommending the certificate of lawfulness be granted said Windmills Caravan Park is an established holiday caravan park located on Old Narberth Road, approximately two kilometres north of Tenby, occupying a sizeable rural site with static caravans, internal access roads, ancillary infrastructure and areas of open grassland.
Of the certificate call, it said: “The application relates to a package sewage treatment plant located within the south-eastern corner of the caravan park, adjacent to an established hedgerow and mature tree belt.
“The treatment plant is predominantly underground, with only limited above-ground features visible, including inspection chambers, ventilation equipment and associated control apparatus. The location was selected to serve the existing caravan park whilst remaining discreetly positioned within the wider site and benefiting from natural screening provided by the surrounding vegetation.”
In respect of the submitted information accompanying the application, it said: “As the application was submitted in 2026, the development has been in place for well in excess of the four-year enforcement period and is therefore immune from enforcement action. Accordingly, the Local Planning Authority is satisfied that the development is lawful for the purposes of Section 191 of the Act, and a Certificate of Lawfulness should be issued.”
The certificate of lawfulness was issued.
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