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MP warns people about passport advice firms

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advice warningMP STEPHEN CRABB is warning constituents about online passport advice firms who charge people for information and services that are available free from HM Passport Office.

A number of unofficial, online “checking” services are charging people to have their passport applications checked online. They use information that is free from official Government websites to check that passport applications are filled out correctly and then charge a hefty fee for this service.

These sites often look like official Government websites and appear near to the top of search engine results. Unsuspecting consumers are therefore led to believe that they are paying for the full cost of processing and submitting their passport application, only to find that official fees are still outstanding when they go to collect their passport.

Stephen recently visited the Passport Office in Newport with Home Office Immigration Minister, Mark Harper MP. During the visit, Stephen heard of many cases of people unwittingly paying third party firms for free information to renew their passports. In some cases, customers’ passports were not passed on to the Passport Office, despite being charged for a checking service.

Speaking from Westminster, Stephen Crabb said:

“As people increasingly rely on the internet to access services, some third parties have taken advantage of people looking to save time by doing their admin online. The branding and advertising of these websites looks very legitimate and it has clearly been very easy for firms to make a profit from charging for information that is available free online.

“When I visited the Passport Office in Newport, I heard the personal stories of countless people who had fallen victim to the scam. Many had paid out hundreds of pounds to renew family passports, only to find that they had in fact paid for free information and that the official fees were outstanding.”

The Government is now working closely with the Advertising Standards Authority (ASA) to ensure these sites do not mislead the customer into believing they are dealing with an official site. They have imposed strict fines on the sites and have warned companies to provide an up-front message that they are not acting on behalf of HM Passport Office. HM Passport Office will also make a formal complaint to the ASA about sites that are continuing to deceive consumers.

Stephen added: “I’ve heard first-hand from constituents the real difficulty and distress these scam advice firms have caused. It is unacceptable that these companies should be able to charge for free information and trick people out of their hard-earned money. I am pleased that the Government is taking tough action by fining these firms and forcing them to state clearly that they are not an official website.”

If you need to renew or apply for a new passport, use HM Passport Office website, which has all the information required to make your application.

https://www.gov.uk/apply-renew-passport

Alternatively, your local Post Office will be able to advise you on the application process.

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Crime

Mother admits to killing seven-year-old son in Haverfordwest

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A mother has admitted to the manslaughter of her seven-year-old son at their home in Haverfordwest, citing diminished responsibility.

Papaipit Linse, 43, appeared at Swansea Crown Court on Friday (Nov 22), where she denied murder but pleaded guilty to manslaughter in connection with the death of her son, Louis Linse. Prosecutor Caroline Rees KC confirmed the manslaughter plea would be accepted, stating it “did not come as a surprise” to the prosecution.

The incident occurred on 10 January when police were called to a property on Upper Market Street. Louis was rushed to Withybush General Hospital but tragically died shortly afterwards.

During the hearing, Linse, who spoke only to confirm her name and enter her pleas, was informed that she would be sentenced on 13 December. Judge Paul Thomas KC described the case as “clearly a very sensitive as well as a very tragic case.”

The court was told that Linse is currently receiving treatment at the Caswell Clinic, a mental health facility in Bridgend. Psychiatric evidence is expected to be presented during the sentencing hearing to provide further insight into the circumstances surrounding the case.

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Community

Council warns of icy conditions as temperatures drop

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ROAD users in Pembrokeshire are being urged to exercise caution tonight as temperatures are forecast to dip below freezing.

Pembrokeshire County Council has announced that road surface temperatures could reach as low as -2°C, with the possibility of sleet or snow on higher ground. In response, precautionary salting of the county’s primary routes will be carried out this evening and overnight.

A spokesperson for the council said: “Road users are advised to take care if travelling on untreated roads.”

Motorists are reminded to plan ahead and drive carefully, particularly in areas that may not have been treated.

Stay tuned to The Herald for updates on road conditions and weather warnings.

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Community

Stallholders wanted for Milford Haven Christmas Market

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MILFORD HAVEN BUSINESS CIRCLE is calling for stallholders to join the town’s festive Christmas Market, set to bring holiday cheer on Friday, December 6, and Saturday, December 7, 2024.

The market will take place at the Lower Charles Street Car Park, promising a vibrant mix of stalls and attractions. Organizers are seeking a variety of vendors, including those offering gifts, children’s toys and games, food, cakes, flowers, and more.

There’s also an open invitation for someone with small children’s rides to add to the festive fun. A highlight of the event will be the Grinch’s Grotto, offering an entertaining twist to this year’s celebrations.

If you’re interested in having a stall, contact the Milford Haven Business Circle via email at [email protected] for more information.

Mark your calendars and join the excitement as Milford Haven celebrates the season in style!

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