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MP warns people about passport advice firms

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advice warningMP STEPHEN CRABB is warning constituents about online passport advice firms who charge people for information and services that are available free from HM Passport Office.

A number of unofficial, online “checking” services are charging people to have their passport applications checked online. They use information that is free from official Government websites to check that passport applications are filled out correctly and then charge a hefty fee for this service.

These sites often look like official Government websites and appear near to the top of search engine results. Unsuspecting consumers are therefore led to believe that they are paying for the full cost of processing and submitting their passport application, only to find that official fees are still outstanding when they go to collect their passport.

Stephen recently visited the Passport Office in Newport with Home Office Immigration Minister, Mark Harper MP. During the visit, Stephen heard of many cases of people unwittingly paying third party firms for free information to renew their passports. In some cases, customers’ passports were not passed on to the Passport Office, despite being charged for a checking service.

Speaking from Westminster, Stephen Crabb said:

“As people increasingly rely on the internet to access services, some third parties have taken advantage of people looking to save time by doing their admin online. The branding and advertising of these websites looks very legitimate and it has clearly been very easy for firms to make a profit from charging for information that is available free online.

“When I visited the Passport Office in Newport, I heard the personal stories of countless people who had fallen victim to the scam. Many had paid out hundreds of pounds to renew family passports, only to find that they had in fact paid for free information and that the official fees were outstanding.”

The Government is now working closely with the Advertising Standards Authority (ASA) to ensure these sites do not mislead the customer into believing they are dealing with an official site. They have imposed strict fines on the sites and have warned companies to provide an up-front message that they are not acting on behalf of HM Passport Office. HM Passport Office will also make a formal complaint to the ASA about sites that are continuing to deceive consumers.

Stephen added: “I’ve heard first-hand from constituents the real difficulty and distress these scam advice firms have caused. It is unacceptable that these companies should be able to charge for free information and trick people out of their hard-earned money. I am pleased that the Government is taking tough action by fining these firms and forcing them to state clearly that they are not an official website.”

If you need to renew or apply for a new passport, use HM Passport Office website, which has all the information required to make your application.

https://www.gov.uk/apply-renew-passport

Alternatively, your local Post Office will be able to advise you on the application process.

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Charity

Letterston dog show raises over £750 for local charities

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ON SUNDAY (Dec 22), Letterston Ring Craft successfully raised £755.55 for two Pembrokeshire-based charities during a fun dog show event. The funds were equally split between South Pembrokeshire Cat Rescue and Letterston Memorial Hall.

The event featured a variety of well-attended classes, including child handling and fancy dress, drawing participation from dog enthusiasts of all levels.

This fundraiser marked the first charitable event supporting South Pembrokeshire Cat Rescue. Founded and managed by Lizzy Austwick, the rescue organisation aids unwanted, feral, and sick cats across Pembrokeshire and responds to urgent cases in Carmarthenshire and Ceredigion. The rescue provides neutering support for stray and feral cats, directs owners to available resources, and specialises in helping stray cats with severe injuries, raising essential funds for their care.

For assistance, Lizzy can be contacted via the rescue’s Facebook page or at 07575 131443.

Letterston Ring Craft welcomes new members interested in training and showing their dogs, from local companion shows to prestigious events like Crufts. The club meets every other Sunday in Letterston, and further details can be found on their Facebook page.

Looking ahead, the next fun dog show is scheduled for early next year and will support Belle’s Story Charity. For more information or to get involved, contact Gentle Lowe at 07956 653401.

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Charity

£3,800 donated to services across Withybush Hospital

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THE CAMROSE VINTAGE WORKING DAY team has donated £3,800 to services across Withybush Hospital.

Their 37th annual event raised a record breaking £25,000, which has now been distributed among 26 local charities.

They donated the funds to the Stroke Ward, Specialist Respiratory Team, Chemo Day Unit and Heads Up! Hair Loss Initiative at Withybush Hospital. Each service received £950.

The Heads Up! initiative provides a person-centred, holistic hair loss service for cancer patients. It brings together healthcare and haircare professionals from local communities to give patients the knowledge and products needed to manage their hair loss with dignity and choice.

Katie Hancock, Fundraising Officer, said: “Thank you to Andrew, the team and the supporters of the Camrose Vintage Working Day for your generosity once again. Your donation to each service is amazing and will make a big difference. We are hugely grateful for your wonderful support.

“The support of our local communities enables us to provide services over and above what the NHS can provide in the three counties of Hywel Dda and we are extremely grateful for every donation we receive.”

Pictured above: Andrew James, Chairman of Camrose Vintage Working Day with Withybush Hospital staff from the Stroke Ward, Specialist Respiratory Team, Chemo Day Unit, Heads Up! Hair Loss initiative.

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Community

Neyland Community Christmas Lunch a festive success

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NEYLAND TOWN COUNCIL rolled up their sleeves to support this year’s Community Christmas Lunch, spreading festive cheer and warm hospitality to attendees on Christmas Day at the Alumchine.

Councillors Steve Campodonic, David Devauden, Steve Thomas, and Brian Rothero began their efforts as early as 7:30am, working tirelessly to ensure the event ran smoothly.

The dedicated organisers, including Trish Campodonic, Pam, and Lloyd Hamilton, along with other volunteers, created a welcoming space filled with festive spirit and a delicious meal with all the trimmings.

The event brought together members of the community who might otherwise have spent the day alone, highlighting the warmth and generosity that Neyland is known for.

A heartfelt ‘Well done’ to everyone involved for making this Christmas lunch a resounding success and spreading joy to so many.

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