News
Council changes snoopers’ charter
PEMBROKESHIRE County Council has adopted a code of practice in relation to controversial legislation enabling it to mount covert surveillance operations.
The widespread misuse by public authorities of the Regulation of Investigatory Powers Act 2000 (RIPA) led the Coalition government to clamp down on its use to mount trivial and intrusive investigations at public expense into minor breaches of the law, such as putting bin bags out too early.
Although County Council leader Jamie Adams claimed that the Council had not used powers under RIPA, The Pembrokeshire Herald can confirm that Councillor Adams was mistaken in so claiming. The Pembrokeshire Herald has established that, despite Councillor Adams’ assurances to the contrary, in the three years from 2008-2011, the County Council has disclosed that it used RIPA powers on seven occasions.
In 2008-2009, the Council used RIPA powers in two animal welfare cases. In 2009-2010 it used the same powers in relation to an investigation into a car dealership issuing credit without a consumer credit licence and to investigate the sale of alcohol to a minor. In 2010-2011 it used its RIPA powers on three separate occasions, two of which related to the sale of alcohol to a minor, the other relating to a trading standards investigation. In none of the seven cases in which the Council used its covert surveillance powers has it disclosed the outcome of the investigations concerned.
In the three year period 2008-2011, Pembrokeshire County Council used RIPA powers on fewer occasions than most other Welsh local authorities.
The Herald can reveal that the new code of practice provides that Mr Mike Kent, one of the Council’s in-house legal staff, will have day-to-day responsibility for the making of applications for the Council to launch surveillance operations targeting Pembrokeshire’s citizens.
The code of practice provides that the Council can only use its powers if the application is approved by a Justice of the Peace and if the criminal offence being investigated is of an offence that can lead to a prison sentence of at least six months’ duration. The powers can also be used to investigate the sale of tobacco and alcohol to children.
The Council will be permitted to use so-called “Covert Human Intelligence Sources”. This means that the Council can use a person who establishes or maintains “a personal or other relationship” with the target of a council investigation to obtain information from them and feed it back to their County Hall spymaster.
The Council will also be permitted to monitor, observe and listen to personal communications, including surveillance with the assistance of technology for that purpose. The Council is therefore permitted, provided it establishes that the use of such resources in proportionate, to bug phones and access personal email accounts.
Lower level surveillance as authorised by a local authority can be accessed by organisations including, but not limited to, the police, the Gambling Commission, the Food Standards Agency, Office of Fair Trading, Royal Pharmaceutical Society and the Gang-masters’ Licensing Authority.
Health
Phone calls to reduce GP visits for 42% of patients this winter
NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.
The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.
As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.
In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.
To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.
Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.
The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”
Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”
Crime
Welsh shop workers face ‘surge in shoplifting linked violence and abuse’ says union
A NEW survey by retail trade union Usdaw has revealed disturbing figures on the abuse, threats, and violence endured by Welsh shop workers, with incidents increasingly linked to shoplifting. Released during Respect for Shop Workers Week, which runs from November 11 to 17, the statistics highlight a troubling trend that is impacting thousands of retail employees.
Usdaw’s survey, based on responses from over 4,000 retail staff, shows that in the past year:
- 69% experienced verbal abuse.
- 45% were threatened by customers.
- 17% were assaulted.
Usdaw General Secretary Paddy Lillis commented on the findings, saying: “Shop workers deserve far more respect than they receive. These reports from Welsh retail staff make grim reading. It is shocking to see over two-thirds of our members subjected to abuse, threats, and violence. Seven in ten of these incidents are related to theft, much of it tied to addiction and organised crime.”
Usdaw’s survey suggests that shoplifting is increasingly becoming a flashpoint for violence. Many shop workers report encountering hardened criminals who appear to steal goods “to order” or to fund addictions. According to the union, incidents are on the rise across Wales, with police-reported shoplifting up by 33% in the past year.
Usdaw member testimonies paint a vivid picture of the dangers faced on the shop floor:
- One respondent described being “spat at, pushed against a wall, punched, and threatened with a knife.”
- Another reported that, after refusing to sell alcohol, they were told to “F**k off” and threatened with a beating by a group of five.
- Others spoke of being punched, spat on, and verbally abused, with threats that often left lasting emotional scars.
New measures on the horizon
Usdaw has been calling for greater legal protection for retail workers for years, and it appears these calls are finally being heard. The recent Crime and Policing Bill, announced in the King’s Speech, proposes to:
- End the £200 threshold for prosecuting shoplifters, which has been a source of frustration for retailers.
- Introduce town centre banning orders for repeat offenders.
- Allocate funding for tackling organised shoplifting and increase police presence in shopping areas.
“We welcome these new measures and hope they will provide much-needed protection,” said Mr. Lillis. “After 14 years of neglect under successive Tory governments, we are encouraged by the steps the new Labour government is taking to address the retail crime epidemic.”
As Christmas approaches—a time when retail crime tends to peak—Usdaw is urging the public to “respect shop workers” and remain calm as stores become busier.
Usdaw, which represents around 360,000 members, primarily in retail, launched its Freedom From Fear Campaign to tackle the growing issue of violence against shop workers. The final results of the 2024 survey are expected in March 2025.
Charity
Milford Haven RNLI celebrates heartfelt donation from Neyland Ladies Choir
MILFORD HAVEN RNLI Fundraising Group received a generous donation of over £1,000 from Neyland Ladies Choir this October, marking a touching tribute to Mrs. Dorothy Beckett, one of the RNLI’s longest-standing supporters.
The Neyland Ladies Choir held a special concert at St. Mary’s Church on Waterloo Road, Hakin, to celebrate Dorothy Beckett’s 90th birthday. A lifelong supporter of the Royal National Lifeboat Institution (RNLI), Dorothy has played a crucial role in lifeboat fundraising in the Milford Haven area, dating back to the 1970s. She was instrumental in establishing the Hakin Point RNLI fundraising group, which has raised over £500,000 to support the RNLI’s lifesaving work.
The concert’s proceeds were presented in a moving ceremony at Bethesda Baptist Church in Neyland. Accepting the donation on behalf of the RNLI were Steve Lewis, Chairman of the fundraising group, and Thomas Kehoe, Deputy Coxswain of the Angle Lifeboat.
Adding to the evening’s celebrations, Alice Coleman, RNLI Community Manager, presented Dorothy with the Long Service Medal, recognizing her fifty years of dedication to the institution. This award, given by the RNLI, honors Dorothy’s unwavering commitment to saving lives at sea.
“Thank you, Neyland Ladies Choir and Dorothy Beckett,” said the RNLI in a heartfelt message to the community. “Your support and dedication mean the world to us.”
The Milford Haven RNLI Fundraising Group encourages supporters to share and spread the word, hoping that Dorothy’s legacy inspires continued community support.
-
Business6 days ago
Original Factory Shop to close Haverfordwest branch in December
-
News7 days ago
Large fire at Bramble Hall Farm – Arson suspected
-
News3 days ago
Milford Haven RNLI Fundraisers celebrate successful fun run
-
News3 days ago
‘Chariots of Fire’ Olympic pianist heads west for recital in local church
-
News3 days ago
Lifeboat launched to assist injured climber at St Govans
-
Top News1 day ago
Pembrokeshire cottage industry receives UK’s most prestigious business accolade
-
News3 days ago
Ferry diverts to aid yacht after medical emergency alert in Irish Sea
-
Top News3 days ago
“The sense of power and the great surge of energy that this earth provides is all I want my paintings to share”