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BT boosts Welsh economy ‘by £575m’

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BT Employee: One of 2950 BT employs in Wales

BT Employee: One of 2950 BT employs in Wales

BT generated a massive £575 m for the Welsh economy in the past year – a £35 m increase on just two years ago, according to an independ­ent report published on Wednesday (Nov 4).

The report, by Regeneris Consult­ing, also shows that the communica­tions company supports 7,520 jobs in Wales through direct employment, it’s spending with contractors and suppli­ers and the spending of employees.

In employment terms, BT’s impact in 2014-15 was larger than the coun­try’s creative and media sector. Around £213 m was spent with local suppliers.

The overall beneficial financial im­pact of BT activities is expressed as a “Gross Value Added” (GVA)* contri­bution. For Wales the BT GVA totalled £575million – equivalent to £1 in eve­ry £90 of the total GVA for Wales.

Tim Fanning, associate director at Regeneris Consulting, said: “Our anal­ysis confirms the sheer scale and reach of BT’s ongoing economic contribu­tion to Wales and the UK as a whole.

“BT makes a contribution to every community across the UK. At the UK level, £1 in £80 of wealth created is attributable to BT – this is one of the single largest contributions to the UK economy by any firm.”

Alwen Williams, BT’s regional di­rector for Wales, said: “There are few organisations in Wales that have a larg­er impact on the day-to-day life and fu­ture prospects of the country than BT.

“We are one of the largest private sector employers and investors in Wales – our investment in fibre broad­band in Wales alone amounts to hun­dreds of millions of pounds – and the services that we provide are a vital part of every community.

“The facts and figures shown in this report highlight the full extent of BT’s contribution to the local econo­my as we go about the daily business of keeping people connected and in­troducing new technologies, which are creating fresh opportunities and trans­forming lives.

“Aside from the company’s activi­ties, the report also draws attention to the positive ways BT people are con­tributing to the communities where they live and work, whether they are a volunteer for a worthy cause or a local shopper.”

‘Social Study 2015 – The Eco­nomic Impact of BT in the United Kingdom’ analyses the key role BT and its employees play in economic, business and community life across the English regions, Scotland, Wales and Northern Ireland.

It highlights the positive contribu­tions made by BT through the salaries and wages of employees and contrac­tors, and the beneficial impact of its procurement and overall expenditure around the UK.

The report highlights that BT in Wales:

  • Is responsible for the employment of 2,950 people – 2,790 direct em­ployees and 164 contractors – with a total employment income of £94 m;
  • Provides work for a further 4,570 people through BT’s spending with businesses that supply its equipment and services, and the spending of employees;
  • Committed more than £1 m to community, charity and voluntary programmes, spread around many regional communities in 2014/15;
  • Has enabled more than three-quarters – 77 % – of its employees to work flexibly.

BT is investing more than £3 bil­lion in the roll-out of fibre broadband in the UK through its own commer­cial programme and by working with the Government and local authorities in broadband partnerships to extend next generation broadband even more widely – especially to more rural and remote communities.

In Wales, BT is the major private sector partner in Superfast Cymru. Through this partnership and the com­pany’s commercial roll-out, BT has al­ready made fibre broadband available to more than 1.2 million Welsh homes and businesses – and this number is continuing to grow rapidly.

The report also highlights how BT is consistently one of the country’s leading investors in innovation with spending on research and development in the 2014/15 financial year reaching £50 m. Among the latest developments, the company has started trials in Swan­sea of ultrafast G.fast broadband, which is already delivering download speeds up to 330 megabits per second (Mbps).

This new technology will be rolled out to 10 million UK homes and busi­nesses by the end of 2020 and the ma­jority of premises within a decade.

Volunteering is also a core element of BT’s strategy. Last year, BT people in Wales contributed 2,416 volunteer­ing days to worthy causes, amounting to in-kind support of nearly £750,000. Across the UK, the figure is 50,500 days, worth more than £15 m.

In addition, MyDonate – BT’s commission-free online fund-raising service – has helped to raise more than £1m for charities across Wales.

Alwen Williams added: “It’s evi­dent BT people throughout Wales real­ly want to make a positive contribution to the communities in which they live and work. Every day BT employees help millions of people to communi­cate, do business, be entertained and stay informed.”

UK-wide, BT’s total GVA contri­bution is assessed at £18 billion. The company supports 217,000 jobs di­rectly and indirectly and last year spent £6.5 billion with UK-based suppliers. As a result of the full economic impact of BT, the firm supports £1 in every £80 of GVA in the UK economy and one in every 110 UK employees.

 

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Business

Report into Wales SME finance paints mixed picture as barriers remain

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A NEW report by the British Business Bank and Economic Intelligence Wales shows that while most Welsh SMEs remain financially stable, many continue to face barriers to accessing finance and are less likely than their counterparts in other devolved nations to seek funding for future growth.

The Wales SME Access to Finance Report 2026 has found that 66% of Welsh SMEs are currently using external finance, and eight in ten (80%) report a positive cash flow position. Despite this, 19% of smaller Welsh businesses reported experiencing barriers to accessing finance, the highest proportion among the devolved nations.

The report also highlights a more cautious outlook among Welsh SMEs when it comes to future investment. Just 17% of Welsh businesses expect to require additional finance over the next year, compared with 42% in Northern Ireland and 47% in Scotland. While 62% of Welsh SMEs that anticipate needing finance say they are confident about securing it, overall demand for funding remains lower than elsewhere in the UK.

Regional variations within Wales are also evident. SMEs based in North Wales and South West Wales were more likely to report barriers to finance (both 21%), while South West Wales businesses were least likely to feel confident about securing additional funding. At the same time, SMEs in South East Wales were most likely to report a finance requirement above £250,000, reflecting differing growth profiles across regions.

Giles Thorley, Chief Executive, Development Bank of Wales; Susan Nightingale, Director, Devolved Nations – UK Network, British Business Bank; Irvine Mwiti, Economist, British Business Bank 

The findings underline the importance of a diverse and accessible finance ecosystem to support business investment, innovation and growth across all parts of Wales.

Susan Nightingale, Director UK Network, British Business Bank, said: “Welsh businesses continue to show resilience and confidence, with most reporting positive cash flow and steady growth expectations. Yet, clear regional and structural differences remain in access to finance, particularly for smaller businesses and sole traders. With Wales recording the highest share of smaller businesses experiencing barriers to finance among the devolved nations, it is vital that all businesses, wherever they are in the country, have the knowledge, confidence and support to secure the right finance for them. This will be key to unlocking sustainable growth across every part of Wales.”

Giles Thorley, Chief Executive of the Development Bank of Wales, said: “This year’s Wales SME Access to Finance Report shows a mixed picture. It’s encouraging to see many Welsh SMEs reporting strong cash flow, yet concerning that confidence and demand continue to lag behind other UK nations. If we want our businesses to innovate, invest and grow, closing that gap must remain a priority.

“Improving access to finance isn’t something any one organisation can solve alone, but the Development Bank of Wales will continue to play a vital role in supporting SMEs, working alongside partners across the wider finance ecosystem to help businesses invest, innovate and grow.”

Economic Intelligence Wales is a unique research collaboration between the Development Bank of Wales, Cardiff Business School, Bangor Business School, the Enterprise Research Centre, and the Office for National Statistics (ONS).

 

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Business

International Women’s Day event aims to open doors for future talent in West Wales

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BUSINESS leaders, students and policymakers will gather in Pembrokeshire next month to mark International Women’s Day with an event focused on opportunity, leadership and retaining talent in West Wales.

Jane Wallace-Jones, founder of Something Different will be a guest speaker at the event, according to organisers (Pic: Supplied)

The third annual Partners in Progress: Give to Gain conference will take place on Friday (Mar 6), bringing together established professionals and the next generation of workers to share practical advice and real-world experience.

The event is organised by Institute of Directors Wales, in partnership with Bluestone National Park Resort and the Welsh Government through Trade & Invest Wales.

Guest appearance: Belinda Houghton-Jones of RBC Brewin Dolphin

Hosting the conference in West Wales, rather than a city centre, aims to highlight the growing opportunities available in regional communities and the role local employers play in keeping skilled people closer to home.

Running from 10:00am to 2:00pm, the programme will include panel discussions, site tours and networking sessions. Sixth form, college and university students will be encouraged to question speakers directly about careers, leadership and progression.

Looking forward to speaking: Alex Shufflebottom of Shufflebottom Ltd one of the UK’s leading manufacturers of award-winning steel-framed buildings

Speakers include Belinda Houghton-Jones of RBC Brewin Dolphin, Alex Shufflebottom Jones, former managing director of Shufflebottom Ltd and now an investor and mentor, Dr Owain James of Darogan, and Jane Wallace-Jones, founder of Something Different. The panel will be chaired by Richard Selby, National Chair of IoD Wales.

Organisers say the focus will be firmly practical, with businesses sharing examples of how they are developing staff, widening access to opportunity and building inclusive workplaces.

The discussion comes as Welsh firms continue to report difficulties recruiting and retaining skilled staff. IoD Wales’ latest State of the Nation survey found that skills shortages remain the biggest concern for almost four in ten organisations.

Jo Price, Nations Manager for Wales at IoD Wales, said the aim is to connect experience with ambition.

She said: “Partners in Progress is about bringing people together to tackle real challenges facing businesses and future talent in Wales.

“By connecting leaders and students in West Wales, we can share what works, build confidence and create opportunities where people live and want to work.”

Guest: Dr Owain James of Darogan

Rebecca Rigby, Director of Operations at Bluestone, added: “We’re proud to host this event for a third year. It’s about creating meaningful connections between future talent and inspirational leaders, and showing what’s possible beyond the big cities.”

Thanks to Welsh Government support, tickets are fully funded, although places are limited. Standard prices are £25 plus VAT for members and £35 plus VAT for non-members.

Places can be booked online via the IoD website.

 

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Business

Cardigan Bay Properties marks five years of growth

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Award-winning estate agency founded during Covid expands with new office and national recognition

A WEST WALES estate agency launched at the height of the Covid pandemic is celebrating five years in business after building a strong reputation across the region.

Cardigan Bay Properties was founded in February 2021 by Helen Worrall, from Glynarthen, and Tania Dutnell, from Betws Ifan, with the aim of offering what they describe as a more personal, customer-focused approach to buying and selling homes.

Based at Aberporth Technology Park near Aberporth and serving the wider Cardigan area and beyond, the firm says it has grown steadily, moving into larger premises, expanding its team and collecting a string of industry awards.

Among its recent accolades are Residential Estate Agency of the Year at the 2025 Welsh Estate Agency Awards and a Client Service Excellence Award at the SME UK Enterprise Awards.

The founders say their success has been built on transparency and customer service.

Cardigan Bay Properties opened a new office in the summer of 2025 (Pic: Supplied)

Tania Dutnell said: “We started the business because we felt buyers and sellers deserved a better, more personal experience. Five years on, we’re incredibly proud of what we’ve achieved and the trust our clients place in us.”

The company reports almost entirely five-star online reviews and says word-of-mouth recommendations have helped drive much of its growth.

Helen Worrall added: “We’re grateful to our families, our team and our clients for supporting us. Moving into our new office and seeing the business develop has been a real milestone, but we still have plenty of plans for the future.”

Team photo: Staff at Cardigan Bay Properties, which is celebrating five years in business (Pic: supplied)

Alongside residential and commercial sales, the agency offers accompanied viewings, video tours, digital marketing tools and online portals for sellers to track viewings and offers.

The business also supports local causes and is backing the West Wales Domestic Abuse Service during 2025 and 2026.

For appointments or enquiries, the team can be contacted on 01239 562 500 or via their website.

 

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