News
TV series reveals the demand police face from missing people
EVERY year, thousands of people are reported missing to Dyfed-Powys Police, and a new TV series is about to showcase the hard work and determination that goes in to finding them.
From people going missing under tragic circumstances, and those intent on not being found, to children skipping school, and even those who don’t realise they are missing – a range of cases will be featured in S4C series Ar Goll.

Handler at Force Control Centre
The series follows the work of call handlers and incident managers who deal with the initial response to missing people reports, to the policing teams that do all they can to find them and ensure they are safe.
Temporary Deputy Chief Constable Richard Lewis said: “The work that goes on to find missing people is a huge demand on the force, and not one that many people are aware of.
A lot of the enquiries our staff and officers undertake go on behind the scenes, and there are a huge number of missing people who are found very quickly without the need for a public appeal for information.
“It is only in five per cent of all cases that we ask for the public’s help in locating someone who has been reported missing, so it is impossible for the public to truly comprehend how much of our resources are tied up looking for missing people.”
In 2018, call handlers in the force control centre took 3,030 calls from people reporting their family members, friends, colleagues and pupils missing. Many were found within minutes, while in other cases searches lasted days, weeks, and even months.
During the six-part series, ITV Wales’s production team was given access to different stages of missing people enquiries, shadowing police search advisor (POLSA) officers, dog handlers, NPAS helicopters, the marine unit and partner organisations including Coastguard, Mid and West Wales Fire and Rescue Service, and mountain rescue teams.

Police tape at scene
During the first episode, a rare insight is given into the workings of the control room at Dyfed-Powys Police headquarters in Carmarthen, where staff respond to 999 and 101 calls 24 hours a day, seven days a week.
Film crews followed call handlers, dispatchers and incident managers as they directed policing teams to find two missing 10-year-old schoolboys in Llanelli. Last year, 185 young people were reported missing from education premises, and FCC staff admitted tensions were always high when children were missing.
Speaking in the first episode, Force Incident Manager Chief Inspector Dyfed Bolton said: “We have just had a call from a school in the Llanelli area to say that two pupils have jumped over the fence and have disappeared.
“With any call about a missing child, we need to look at their age – we are dealing with something different if it is a 15-year-old or an eight-year-old. Younger children might not realise how busy the roads can be, they might not know who they can trust to speak to, and they don’t always look at the risks when they are playing with no adults around.”
As time goes on, with no sign of the children, resources are drafted in from other areas, and the risk grading to the children is elevated to high. Concern rises for control room staff.
“The risk is that these children could become injured or come to some harm,” Chief Inspector Bolton said. “They could head somewhere to cool down, like a pond, so I’m asking officers to check those areas.
“It is always a tense time when young children are missing.”
From young people to the elderly, the series also follows the search for an 80-year-old woman with dementia who went missing from her home in Carmarthenshire, as well as enquiries lasting more than two weeks to trace a man who disappeared after getting on a bus.
Over six weeks, viewers will be taken through fast-pace searches, high-pressured decision-making, and will witness the frustration, relief and tragedy officers and staff are faced with daily.
Hearing from family members and even the people reported missing themselves, viewers will gain an understanding of the factors that lead people to disappear and the impact this has on their loved ones.
Ar Goll episode one will air on S4C at 9pm on Wednesday, February 27.
Crime
Ex-Gwent police officer now living in Pembrokeshire cleared of corruption
A FORMER police officer from Pembrokeshire has been found not guilty of corruption following a trial at Cardiff Crown Court.
Luke Silver, aged 34, formerly of Gwent Police, had denied three charges relating to the improper use of police power or privilege. The allegations centred on claims that he made sexually inappropriate and unwanted comments to two women he encountered while on duty.
Jurors heard that one allegation involved remarks allegedly made to a woman during a police interview, while other claims related to similar conduct during separate encounters. Mr Silver denied all wrongdoing throughout the proceedings.
After hearing the evidence, a jury acquitted him of all charges.
Despite the verdict, Gwent Police confirmed that Mr Silver is no longer a serving officer. The force said he was dismissed in April following an accelerated misconduct hearing that dealt with matters separate from the criminal case.
Reporting restrictions had previously been imposed on the misconduct proceedings to prevent any potential prejudice to the criminal trial. Those restrictions were lifted following the conclusion of the court case.
The misconduct panel found that Mr Silver had breached standards of professional behaviour on two occasions, relating to honesty and integrity, and conduct likely to bring discredit on the police service.
As a result, he has been placed on the College of Policing barred list, preventing him from working for any police force in the future.
Assistant Chief Constable Nick McLain said Mr Silver was no longer employed by Gwent Police and stressed the force’s commitment to maintaining public trust.
He said the public rightly expects officers to uphold the highest standards of behaviour, adding that the force would continue to act decisively where conduct falls short.
Crime
Woman jailed for stealing £245,000 from Pembrokeshire charity
Trustee abused position of trust, leaving organisation facing closures, job losses and tax debt
A WOMAN who abused her position at a Pembrokeshire-based charity to steal almost a quarter of a million pounds has been jailed for four years.
Liza Haines, 54, defrauded Sazani Associates, a not-for-profit organisation based in Pembroke, of £245,410.63 over a five-year period.
The charity delivers education and sustainable development programmes in Europe and Africa, working with communities in poorer regions.
Swansea Crown Court heard that Haines was both a trustee and operations manager at the organisation, placing her in a senior and trusted role with extensive financial responsibilities.
Emily Bennett, prosecuting, told the court that Haines was responsible for payroll, pensions and VAT returns, giving her direct access to the charity’s bank accounts.
Between 2018 and 2023, she systematically diverted funds for her own use.
When the fraud was uncovered, the charity’s accounts were found to be empty, leaving it unable to pay staff. Directors were forced to take out personal loans to cover wages.
The court heard that the financial damage caused by Haines’ actions led to job losses, the closure of offices in Carmarthen and Zanzibar, and the cancellation of several projects. The organisation was also left owing £93,000 to HM Revenue and Customs.
Dr Ian Clegg, a retired university lecturer and director of Sazani Associates, read a victim impact statement to the court.
He said the directors had been left “shocked and bewildered” by the betrayal, adding that Haines had been trusted to play an important role within the organisation.
Dr Clegg told the court that the directors had received threatening letters from creditors, causing serious professional and personal distress.
“This was a calculated deception,” he said, adding that the situation had taken both a physical and mental toll on those involved in running the charity.
Haines, of Clos Cilsaig, Dafen, Llanelli, pleaded guilty to fraud.
The court heard that she has a previous conviction for theft by employee dating back to 2007, when she stole around £7,000 while working as an administrator at St Mark’s Court Care Home in Swansea. She was sentenced to nine months in prison, suspended for eighteen months.
That conviction was not disclosed when she applied for her role at Sazani Associates.
Dyfed Llion Thomas, representing Haines, said her guilty plea amounted to significant mitigation and told the court she had shown genuine remorse. The court was also told that she has an elderly mother.
Sentencing her, Judge Paul Hobson said she had been fully aware of the risks of her actions but had ignored them out of greed.
“This organisation was a labour of love for those who built it,” he said.
He added: “Your work life was a sham. You knew the financial harm you were causing. The consequences of what you did have been devastating. You are an habitually dishonest individual.”
Haines was sentenced to four years’ imprisonment.
A proceeds of crime hearing is due to take place on April 23 next year.
Business
Pembroke Dock restaurant to close on Christmas Day after £23,000 rates rise
A PEMBROKE DOCK restaurant owner has said she is “devastated” after being forced to close her business on Christmas Day following a projected business rates increase of more than £23,000.
Randalls Restaurant, which operates from The Dolphin Hotel in Pembroke Dock, has been run by Natalie Newton and her family since 1999. Ms Newton took over the business in 2018 after her parents retired, overseeing a major transformation from a traditional pub and bed and breakfast into a hotel and restaurant.

For the past seven years, she and her fiancée, chef Ben Randall, have worked to build the restaurant’s reputation, offering breakfasts, lunches and evening meals using locally sourced produce where possible, as well as hosting special events including Christmas parties, buffets, afternoon teas and themed dining nights.
However, Ms Newton said she was left with no option but to close the restaurant after discovering that its business rates are expected to rise from around £10,000 to £33,000 from next year.
She said: “It’s a great shame. My father is absolutely devastated – this was his legacy. I took it over and built a really successful restaurant, and now it feels like it’s been taken away.”
Ms Newton said she checked her projected rates bill using the Government’s online calculator and was shocked to see that it had more than trebled. With quieter trading months expected early in the year, she said the increase was simply not sustainable.
“January, February and March are quieter months,” she said. “From April I’d need to find an extra £2,750 every month. Even if I managed it, I’d be working for nothing, and I’m worried I wouldn’t be able to pay my bills and would end up in the red.”
She added: “I’ve made the decision to close straight after Christmas Day. It’s drastic, but I have to keep my head above water and protect everything my parents worked for.”
Ms Newton said the decision had not only affected her family but also the restaurant’s eleven members of staff.
“I’ve invested everything back into this business,” she said. “Every penny the restaurant has made has gone straight back into it. I’ve worked every day, nights and weekends, and I haven’t had Christmas at home for seven years.
“For the last six months I’d look around the restaurant when it was busy and think how lucky we were. People were happy, good food was going out. Now it feels like it’s all been snatched away.”
The Herald has reported extensively on growing concern among Pembrokeshire businesses over sharp increases in business rates following updated valuations, with several town centre traders warning that rising fixed costs are pushing otherwise viable businesses to the brink.
Ms Newton said she intends to focus on running the hotel after Christmas but will miss the restaurant and its customers.
“I’m going to miss everyone,” she said. “I’ve loved building relationships with customers over the years. I just want to thank everyone who believed in Ben and me and supported us.”
Business rates in Wales are due to be updated from April 1, 2026, to reflect current property values. The Welsh Government has said that while many businesses will see their bills fall, others will face increases.
It has announced that any business facing an increase of more than £300 will have the rise phased in over two years rather than being applied in full immediately.
Cabinet Secretary for Finance and Welsh Language Mark Drakeford said previously: “We know businesses have faced significant economic challenges in recent years. This support package will help them manage the transition to updated rates bills while we deliver on our commitment to a fairer rates system.”
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