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TV series reveals the demand police face from missing people

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EVERY year, thousands of people are reported missing to Dyfed-Powys Police, and a new TV series is about to showcase the hard work and determination that goes in to finding them.

From people going missing under tragic circumstances, and those intent on not being found, to children skipping school, and even those who don’t realise they are missing – a range of cases will be featured in S4C series Ar Goll.

Handler at Force Control Centre

The series follows the work of call handlers and incident managers who deal with the initial response to missing people reports, to the policing teams that do all they can to find them and ensure they are safe.

Temporary Deputy Chief Constable Richard Lewis said: “The work that goes on to find missing people is a huge demand on the force, and not one that many people are aware of.

A lot of the enquiries our staff and officers undertake go on behind the scenes, and there are a huge number of missing people who are found very quickly without the need for a public appeal for information.

“It is only in five per cent of all cases that we ask for the public’s help in locating someone who has been reported missing, so it is impossible for the public to truly comprehend how much of our resources are tied up looking for missing people.”

In 2018, call handlers in the force control centre took 3,030 calls from people reporting their family members, friends, colleagues and pupils missing. Many were found within minutes, while in other cases searches lasted days, weeks, and even months.

During the six-part series, ITV Wales’s production team was given access to different stages of missing people enquiries, shadowing police search advisor (POLSA) officers, dog handlers, NPAS helicopters, the marine unit and partner organisations including Coastguard, Mid and West Wales Fire and Rescue Service, and mountain rescue teams.

Police tape at scene

During the first episode, a rare insight is given into the workings of the control room at Dyfed-Powys Police headquarters in Carmarthen, where staff respond to 999 and 101 calls 24 hours a day, seven days a week.

Film crews followed call handlers, dispatchers and incident managers as they directed policing teams to find two missing 10-year-old schoolboys in Llanelli. Last year, 185 young people were reported missing from education premises, and FCC staff admitted tensions were always high when children were missing.

Speaking in the first episode, Force Incident Manager Chief Inspector Dyfed Bolton said: “We have just had a call from a school in the Llanelli area to say that two pupils have jumped over the fence and have disappeared.

“With any call about a missing child, we need to look at their age – we are dealing with something different if it is a 15-year-old or an eight-year-old. Younger children might not realise how busy the roads can be, they might not know who they can trust to speak to, and they don’t always look at the risks when they are playing with no adults around.”

As time goes on, with no sign of the children, resources are drafted in from other areas, and the risk grading to the children is elevated to high. Concern rises for control room staff.

“The risk is that these children could become injured or come to some harm,” Chief Inspector Bolton said. “They could head somewhere to cool down, like a pond, so I’m asking officers to check those areas.

“It is always a tense time when young children are missing.”

From young people to the elderly, the series also follows the search for an 80-year-old woman with dementia who went missing from her home in Carmarthenshire, as well as enquiries lasting more than two weeks to trace a man who disappeared after getting on a bus.

Over six weeks, viewers will be taken through fast-pace searches, high-pressured decision-making, and will witness the frustration, relief and tragedy officers and staff are faced with daily.

Hearing from family members and even the people reported missing themselves, viewers will gain an understanding of the factors that lead people to disappear and the impact this has on their loved ones.

Ar Goll episode one will air on S4C at 9pm on Wednesday, February 27.

Business

Thousands of homes in rural Wales gain from faster 4G boost

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RURAL Wales is seeing a major upgrade in mobile connectivity, with faster 4G now live in several areas. Seven locations across North, South West, and West Wales are benefitting from new 4G mast upgrades funded by the UK Government’s Shared Rural Network (SRN), aimed at closing the digital gap between rural and urban areas.

The upgrades, which went live on Thursday (Nov 14), bring improved 4G coverage to communities including Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park, and Bontgoch. Local businesses, emergency services, and residents are expected to benefit from faster internet access, which supports daily communication, business opportunities, and economic growth.

There is a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties

Technology Secretary Peter Kyle said: “Fast, reliable connectivity is essential for modern life and should be available from Cardiff to the remotest parts of Wales. Today’s upgrades bring us closer to making this a reality.”

SUPPORTING DIGITAL INCLUSION

As part of the rollout, Peter Kyle and Telecoms Minister Sir Chris Bryant visited Ebbw Vale to discuss digital inclusion with charity and industry leaders. They met with representatives at BGfm, a digital inclusion hub in Blaenau Gwent, to learn about how connectivity impacts daily life in Welsh communities.

Telecoms Minister Bryant said: “We are working tirelessly to make sure rural communities aren’t left behind online.

“These upgrades mean businesses can now operate without connectivity limitations, 999 services are better equipped to respond, and residents and tourists can stay connected across the Welsh countryside.”

ADDRESSING CONNECTIVITY GAPS

An estimated 1.5 million homes across the UK remain without internet access, limiting people’s ability to access essential services such as banking and healthcare. In addition to the SRN upgrades, the Chancellor has allocated over £500 million in next year’s budget for digital infrastructure expansion, targeting these underserved areas.

Welsh Secretary Jo Stevens highlighted the importance of this investment, particularly for rural Wales, where fast, reliable internet can be transformative.

“Connectivity is critical for day-to-day life in rural areas – from supporting local businesses to ensuring emergency services are just a call away,” Stevens said.

The upgraded masts, previously limited to EE customers and emergency 999 calls, now serve a wider user base, bringing essential internet access to more people without requiring new infrastructure.

Ben Roome, CEO of Digital Mobile Spectrum Limited, said: “With the activation of five new SRN sites, Wales is seeing the tangible benefits of the Shared Rural Network, bringing crucial connectivity to rural communities.”

GOVERNMENT INVESTMENT IN REMOTE WALES

The improvements come alongside a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties, helping future-proof digital access in even the most isolated locations.

The latest upgrades mark another step in the Government’s mission to improve mobile coverage and close the connectivity gap across Wales, creating opportunities and supporting economic growth across rural communities.

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Milford Haven man admits to downloading indecent images of children

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A MILFORD HAVEN man has been sentenced after admitting to downloading over 1,000 indecent images and videos of children, including highly explicit content involving young children. Gareth MacDonald, now 23, appeared before Swansea Crown Court, where he pleaded guilty to possessing indecent images and videos across various devices.

The court heard that police visited MacDonald’s home, which was the scene of protests after his arrest, last year following intelligence suggesting that child abuse images had been accessed there.

There were protests outside MacDonald’s house in September 2024 (Pic: Herald)

Officers spoke with MacDonald’s mother at the door before entering to conduct a search.

During the operation, two mobile phones, a tablet, a laptop, and two hard drives were seized.

MacDonald initially spoke to one of the officers privately, admitting to downloading the images and saying, “It’s me.” Later, in formal interviews, he revealed that he had grown “bored with legal pornography” roughly a year earlier, knowing that what he was doing was illegal but continuing regardless.

Prosecutor Emily Bennett informed the court that MacDonald’s devices held 15 Category A images, the most severe classification, 26 Category B images, and 960 Category C images. Some content depicted children as young as nine, and the most serious material involved pre-teen children in distressing situations.

Bennett also noted that MacDonald had briefly joined an online group where members self-identified as paedophiles, although he left without sharing any material. Cleaning software was also found on his devices.

Defense counsel Dan Griffiths acknowledged that MacDonald’s actions had crossed the custodial threshold, but argued that there was “a realistic prospect of rehabilitation.” He highlighted MacDonald’s cooperation with police and his willingness to comply with rehabilitation programmes.

Judge Geraint Walters, presiding over the sentencing, addressed MacDonald, saying, “For some considerable time, you have accessed this kind of imagery, fully aware of the harm it represents.” He acknowledged that MacDonald largely isolated himself and stayed at home, factors he considered in the sentencing.

MacDonald was sentenced to eight months in prison, suspended for two years, with a requirement to complete 20 rehabilitation activity days and participate in the Horizon programme. He was also ordered to register as a sex offender for 10 years and is subject to a sexual harm prevention order for the same duration.

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Welsh teenager jailed for creating 3D-printed gun at home

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A TEENAGER who assembled parts for a viable semi-automatic firearm using a 3D printer has been sentenced to nearly five years in prison.

Owain Roberts, 19, purchased nuts, bolts, steel barrels, and metal rods online, constructing components of an FGC-9 gun with the aid of a 3D printer.

Detectives said that this case marks the first of its kind in Gwent, where Roberts admitted to manufacturing a firearm component. He appeared at Cardiff Crown Court on Thursday (Nov 14).

In April, firearms officers executed warrants at two Newport addresses connected to Roberts. Seized items included a 3D printer, two laptops, six plastic reels, and parts for an FGC-9 firearm.

PC Tom Meazey, from Gwent Police’s East Serious Organised Crime team, stated: “Illegally-held firearms can lead to tragic consequences and devastate innocent people’s lives. To own a firearm, including a printable one, is illegal in the UK without a valid firearms certificate. Roberts’s reckless actions in buying items capable of manufacturing a firearm placed people at direct risk.”

This rare and complex investigation involved support from the National Crime Agency (NCA).

Roberts received a prison sentence of four years and nine months.

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