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Protecting the protectors: An inside look into the service supporting the frontline of Dyfed-Powys Police

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POLICE officers give their all to protect their communities – running towards danger as others run away, supporting victims and families in their darkest hours, and seeing unimaginable scenes.

But who is there for the protectors when they need back-up?

As part of Mental Health Awareness Week, Dyfed-Powys Police is sharing an insight into a previously unseen side of the force – the work the counselling service carries out in guiding officers and staff through their own struggles.

From officers painstakingly combing crime scenes for vital evidence, and investigators trawling through thousands of images on digital devices, to colleagues balancing the pressure between work and home life, Counsellor Samantha Davies and a team of 13 others around the force are there to offer guidance and support.

And Samantha explained the service is often most needed when officers least expect it.

“We often see officers who have got 20 or 30 years’ experience and don’t understand why an incident has affected them,” she said.

“Say you have an officer who has dealt with atrocities for 30-plus years, and suddenly they find themselves crying over something small. They think they’ve gone mad.

“Of course they haven’t – it’s the weight of what they’ve dealt with over the course of their career.

“It usually goes that they say they’ve dealt with worse things, they’ve seen worse things, and they don’t understand why this particular incident has bothered them.

“We work closely with them to find the trigger. It might be something in their past that they haven’t dealt with, there might be similarities with this job, or this latest incident is simply the straw that breaks the camel’s back.”

While there are formal mechanisms in place to support officers who have dealt with traumatic incidents – being the first on scene at a murder, a sudden death, or a fatal collision, for example – the need for the counselling team might come from wider impacts of the job.

The challenges of dealing with a long term investigation, months spent in exposed conditions looking for evidence, or long night shifts guarding scenes of crime to ensure evidence isn’t lost can take their toll.

As part of her role, Samantha ensures she is readily available to officers working in difficult conditions – visiting investigation sites regularly to offer support.

“It’s not always the things they’ve seen – it can be problems at home, or the pressure of being away from home for weeks on end,” she said.

“One of the biggest things we see in the counselling room is guilt. We help officers to work through this, and give them the tools to help themselves.

“With the ongoing operation in Carmarthen, before the COVID-19 restrictions were put in place, I was making sure I was on site twice a week, every week, with the force chaplain and our in-house Occupational Health Specialist team so they could see we were there if they needed us,” she said.

“Being on a site day in day out isn’t easy – if we can be there for a chat in the canteen, help clear the plates away, then officers get to know what we can offer, and are more likely to get in touch if they do need support.

“They might not need us during that particular investigation – it might be months or years down the line – but by meeting us at that time, they know we’re here.”

While Samantha sometimes faces reluctance from officers in accepting that they need a counselling session, she is able to strip away layers of bravado from those saving face from their colleagues.

“You do get a bit of banter between some officers – particularly when we carry out specialist unit reviews,” she said. “They’ll be in the waiting room making jokes about it, but when they come in, it changes.

“They might be worried that their line manager has to know they’ve had a session, or that I could take their firearms license away, for example, but that’s not what I’m here for. Once they realise what we’re about – that we’re not candles and whale music – they start to open up about things.

Nearly a year into her position at Dyfed-Powys Police, Samantha is realising a career dream stemming from her childhood, growing up in a policing family.

“My dad was an officer for 30 years,” she said. “When I was young, he used to tell me lots of gory stories, which I loved, and they gave me an insight and understanding into what they face.

“While he told me what he’d seen, he would never tell my mum. She didn’t work for the force, and he didn’t want to burden her with the things he had seen – that’s still true of officers today. They carry the weight of what they have seen and heard on shift, and often have nobody to offload to.

“He fully supported me when I said I wanted to be a counsellor. He was old fashioned, and would say in front of others that people need to pull their socks up, but quietly he would sit with me and say that things had changed since he left the job. They used to go to the pub and talk things through – he knew that didn’t happen anymore, and that people need somewhere to talk.

“I absolutely love my role. When someone says they wouldn’t have got through something without support, it absolutely humbles me. It brings me to tears.”

 

Local Government

Road resurfacing works welcomed after repeated pothole complaints

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Castle ward councillor thanks residents for patience as long-running issue near St Thomas’ Green finally addressed

ROAD resurfacing works at St Thomas’ Green in Haverfordwest have been welcomed by local county councillor Thomas Tudor, who says a long-standing pothole problem near a bus shelter is finally being resolved.

Cllr Tudor, who represents the Castle Ward, said he was pleased to see progress being made on the improvements, particularly in an area that had required repeated repairs over time.

The works, being carried out by Pembrokeshire County Council and contractors, include resurfacing along part of the road close to the bus shelter near St Thomas’ Green.

Cllr Tudor said the pothole had been reported and repaired on numerous occasions before more permanent resurfacing work was approved.

He said: “As County Councillor for the Castle Ward, which includes St Thomas’ Green, I am pleased to see works progressing very well with the road resurfacing, in particular the area by the bus shelter which had a pothole which I have been reporting and having repaired numerous times.

“Many thanks to Pembrokeshire County Council and the various contractors involved and I would also like to apologise to the residents and thank them for their patience and understanding during these essential works.”

The resurfacing has caused some disruption to local traffic while work is underway, with temporary traffic management measures in place.

Residents have been thanked for their patience as crews complete the improvements, which are aimed at providing a safer and smoother road surface for motorists and pedestrians.

Photo caption:

Improvements underway: Cllr Thomas Tudor pictured at St Thomas’ Green as resurfacing works progress (Pic supplied)

 

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News

Cefn Sidan retains Blue Flag status as one of Wales’ top beaches

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CEFΝ Sidan has retained its place among the world’s best coastal locations after being awarded Blue Flag status in the Wales Coast Awards 2026.

The Carmarthenshire beach, located within Pembrey Country Park near Burry Port, has now received the prestigious award 38 times — more than any other beach in Wales.

Cefn Sidan was also the first beach in Wales to receive a Blue Flag when the awards were introduced in 1988.

The awards, announced by Keep Wales Tidy, recognise beaches that meet high standards for water quality, safety, facilities, environmental education and site management.

A total of 48 beaches across Wales were recognised this year, with 20 receiving Blue Flag status.

Cefn Sidan is an eight-mile sandy beach backed by dunes and forms part of Pembrey Country Park, one of Carmarthenshire’s major visitor attractions. The park also offers woodland walks, mountain bike trails, a dry ski slope, toboggan ride, crazy golf, train rides and a family campsite.

Owen Derbyshire, Chief Executive of Keep Wales Tidy said: “We are delighted to see Cefn Sidan once again retaining its Blue Flag Award status and continuing to hold the title of the Welsh beach which has received the most Blue Flags.

“As Wales’ very first Blue Flag Award winner, we appreciate the ongoing commitment of everyone at Carmarthenshire County Council and Pembrey Country Park in ensuring Cefn Sidan meets the high standards needed to gain the Blue Flag Award.”

He added: “These awards recognise high and consistent standards and we would like to thank staff, volunteers and everyone else at sites across Wales who work so hard to protect and preserve our natural landscape in the face of increasingly challenging circumstances.

“All of these places are beautiful but seeing that flag flying means visitors can be assured that they are clean, safe and well-managed with excellent facilities too.”

Other Blue Flag beaches in west Wales include Llangrannog in Ceredigion, Saundersfoot, Tenby South and Poppit Sands in Pembrokeshire.

Thirteen Welsh beaches also received Green Coast Awards, including Mwnt and Penbryn in Ceredigion, Freshwater East and Manorbier in Pembrokeshire.

A further 15 beaches gained Seaside Awards, including Aberystwyth South and North.

 

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Crime

Trial by jury protest planned outside Cardiff Crown Court

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Campaigners say the proposed reforms would weaken one of the public’s oldest legal protections

CAMPAIGNERS will demonstrate outside Cardiff Crown Court on Monday (May 18) in protest against government proposals which they say would severely restrict the right to trial by jury.

Local activist Roz Royson said she will join other campaigners outside the court between 11:00am and 4:00pm, handing out leaflets and speaking to members of the public.

The protest forms part of a wider national day of action organised by the Jury Alliance, with demonstrations planned outside around 30 crown courts across England and Wales.

Campaigners argue that trial by jury is a fundamental safeguard in the justice system and should not be removed or heavily restricted.

Ms Royson said: “This government’s current plan to get rid of trial by jury is relevant to every person affected by the rule of law here in the UK.

“There was an overwhelmingly positive response outside the court last time we were there. People in the street, when they learn about the plan, are outraged that the government intends to almost entirely do away with jury trials.”

The campaigners say they hope to raise public awareness and build opposition to the proposals, which they believe are “passing all too easily” without enough scrutiny.

The demonstration will take place outside Cardiff Crown Court tomorrow.

 

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