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Protecting the protectors: An inside look into the service supporting the frontline of Dyfed-Powys Police

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POLICE officers give their all to protect their communities – running towards danger as others run away, supporting victims and families in their darkest hours, and seeing unimaginable scenes.

But who is there for the protectors when they need back-up?

As part of Mental Health Awareness Week, Dyfed-Powys Police is sharing an insight into a previously unseen side of the force – the work the counselling service carries out in guiding officers and staff through their own struggles.

From officers painstakingly combing crime scenes for vital evidence, and investigators trawling through thousands of images on digital devices, to colleagues balancing the pressure between work and home life, Counsellor Samantha Davies and a team of 13 others around the force are there to offer guidance and support.

And Samantha explained the service is often most needed when officers least expect it.

“We often see officers who have got 20 or 30 years’ experience and don’t understand why an incident has affected them,” she said.

“Say you have an officer who has dealt with atrocities for 30-plus years, and suddenly they find themselves crying over something small. They think they’ve gone mad.

“Of course they haven’t – it’s the weight of what they’ve dealt with over the course of their career.

“It usually goes that they say they’ve dealt with worse things, they’ve seen worse things, and they don’t understand why this particular incident has bothered them.

“We work closely with them to find the trigger. It might be something in their past that they haven’t dealt with, there might be similarities with this job, or this latest incident is simply the straw that breaks the camel’s back.”

While there are formal mechanisms in place to support officers who have dealt with traumatic incidents – being the first on scene at a murder, a sudden death, or a fatal collision, for example – the need for the counselling team might come from wider impacts of the job.

The challenges of dealing with a long term investigation, months spent in exposed conditions looking for evidence, or long night shifts guarding scenes of crime to ensure evidence isn’t lost can take their toll.

As part of her role, Samantha ensures she is readily available to officers working in difficult conditions – visiting investigation sites regularly to offer support.

“It’s not always the things they’ve seen – it can be problems at home, or the pressure of being away from home for weeks on end,” she said.

“One of the biggest things we see in the counselling room is guilt. We help officers to work through this, and give them the tools to help themselves.

“With the ongoing operation in Carmarthen, before the COVID-19 restrictions were put in place, I was making sure I was on site twice a week, every week, with the force chaplain and our in-house Occupational Health Specialist team so they could see we were there if they needed us,” she said.

“Being on a site day in day out isn’t easy – if we can be there for a chat in the canteen, help clear the plates away, then officers get to know what we can offer, and are more likely to get in touch if they do need support.

“They might not need us during that particular investigation – it might be months or years down the line – but by meeting us at that time, they know we’re here.”

While Samantha sometimes faces reluctance from officers in accepting that they need a counselling session, she is able to strip away layers of bravado from those saving face from their colleagues.

“You do get a bit of banter between some officers – particularly when we carry out specialist unit reviews,” she said. “They’ll be in the waiting room making jokes about it, but when they come in, it changes.

“They might be worried that their line manager has to know they’ve had a session, or that I could take their firearms license away, for example, but that’s not what I’m here for. Once they realise what we’re about – that we’re not candles and whale music – they start to open up about things.

Nearly a year into her position at Dyfed-Powys Police, Samantha is realising a career dream stemming from her childhood, growing up in a policing family.

“My dad was an officer for 30 years,” she said. “When I was young, he used to tell me lots of gory stories, which I loved, and they gave me an insight and understanding into what they face.

“While he told me what he’d seen, he would never tell my mum. She didn’t work for the force, and he didn’t want to burden her with the things he had seen – that’s still true of officers today. They carry the weight of what they have seen and heard on shift, and often have nobody to offload to.

“He fully supported me when I said I wanted to be a counsellor. He was old fashioned, and would say in front of others that people need to pull their socks up, but quietly he would sit with me and say that things had changed since he left the job. They used to go to the pub and talk things through – he knew that didn’t happen anymore, and that people need somewhere to talk.

“I absolutely love my role. When someone says they wouldn’t have got through something without support, it absolutely humbles me. It brings me to tears.”

News

Launch of Haverfordwest Castle Conservation Management Plan

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MEMBERS of the public are being asked to help shape the future of Haverfordwest Castle as a draft Conservation Management Plan (CMP) is launched.

One of Pembrokeshire’s most important historical assets, the Castle is owned by Pembrokeshire County Council, which has produced the CMP.

The plan:

▪ sets out the significance of the castle and describes how the building will be protected with any new use, alteration, repair or management; 

▪ will help with the planning of maintenance, conservation and repair work and adaptation of the site to meet new or changing uses; 

▪ will help promote understanding of the site and look at improving public access and activities for local people and visitors; 

▪ will support proposals to conserve the castle and adaptations of the site in response to climate change; 

▪ and underpin funding applications to support improvements

An engagement exercise has been launched alongside the Plan, giving members of the public with an interest in the historic and/or environmental significance of the castle an opportunity to comment on the document and share their views.

To take part in the engagement exercise, please click on the following link: 

https://haveyoursay.pembrokeshire.gov.uk/regeneration-communities

The deadline for responses is Sunday, March 28, 2021.

 

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Business

Natural Resources Wales approves Ireland-UK interconnector licence

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GREENLINK INTERCONNECTOR LIMITED says it welcomes the decision by Natural Resources Wales (NRW) to approve its application for a Marine Licence for the Greenlink electricity interconnector project, which will link the power markets of Great Britain and Ireland.

An important project for Pembrokeshire, and the UK as a whole, NRW’s go-ahead is one of several consents required for the construction of the project and covers installation of the marine cable in UK waters.

The approval is a major milestone for Greenlink and joins the onshore planning consents granted unanimously in July last year by Pembrokeshire County Council and Pembrokeshire Coast National Park Authority.

Greenlink’s proposed 190km subsea and underground electricity cable will run beneath the Irish Sea to connect National Grid’s Pembroke Power Station in Wales and EirGrid’s Great Island substation in County Wexford, Ireland. It will have a nominal capacity of 500 MW.

The Wales-Ireland link is just one of four interconnectors being installed

Nigel Beresford, CEO for Greenlink Interconnector Limited, said: “We are delighted by Natural Resources Wales’s decision to grant this licence. This marks a significant milestone for Greenlink and another important step towards project construction, which we expect to commence later this year.

“The Greenlink team has worked constructively with Natural Resources Wales and Welsh marine stakeholders to find workable solutions to the many technical and environmental challenges facing a large infrastructure project like this, and this has been reflected in the quality of the final proposal.

“The thorough environmental and technical assessments we have undertaken, supported by the practical and value-adding feedback we have received from key marine stakeholders, have ensured that we move forward confident that we are delivering a well-designed project with the interests of the Welsh marine habitat at its core.”

The subsea section of the cable will be approximately 160km in length and uses high voltage direct current (HVDC) technology. The preferred route and installation methods were chosen following the conclusion of subsea surveys and consultation with key stakeholders.

In Ireland, a Foreshore Licence application was submitted to the Department of Housing, Planning and Local Government (Foreshore Unit) in 2019 and the onshore planning application was submitted to An Bord Pleanála in December 2020.

Greenlink is one of Europe’s most important energy infrastructure projects and brings benefits on both sides of the Irish Sea for energy security, regional investment, jobs and the cost-effective integration of low carbon energy. The project will offer important local supply chain opportunities and plans are being drawn up for ‘meet-the-buyer’ events in the local area prior to construction.

Once fully consented, Greenlink is expected to have a three-year construction programme, with commissioning planned by the end of 2023.

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Appeal from Fire and Rescue Service to install working smoke alarms

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AT 01:17am this morning, Tuesday, March 2, 2021, crews from Milford Haven were called to a property fire in the Hakin area of Milford Haven.

The fire was confined to a pan on a stove in the kitchen area and extinguished by firefighters using two breathing apparatus, a hose reel jet and a thermal imaging camera.

Crews also ventilated the property and fitted smoke alarms within the property.

The Fire Service left the incident at 02:00am.

Watch Manager Alun Griffiths, Mid and West Wales Fire and Rescue Service, said “This fire was the result of cooking left unattended. It is so important to remove all pots and pans from a heat source when you are called away from the cooker.

“Thankfully, the occupiers of the property managed to exit the property before our firefighters arrived, but it could have ended very differently as there were no smoke alarms fitted in the property.
“I cannot stress enough the importance of installing working smoke alarms in your homes and testing them regularly. In the dreadful event of a fire, they can alert you to the danger sooner and could mean the difference between life and death.

“As a Fire and Rescue Service, we provide Home Fire Safety advice which is free of charge. We also offer Safe and Well Visits which you can arrange by phoning us on 0800 169 1234 or by visiting the Mid and West Wales Fire and Rescue Service website.”

For further Home Fire Safety advice or to talk about the possibility of a Safe and Well Visit by Fire and Rescue Service personnel, please phone us on 0800 169 1234.​​​ Alternatively please complete an online Request a Safe and Well Visit​ form on the Mid and West Wales Fire and Rescue Service website: https://www.mawwfire.gov.uk/eng/your-safety/in-your-home/

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