News
Welsh Water bill increase remains at or below inflation for twelfth year
THE average water and sewerage bill is set to fall by 2% in 2021-22 the only not-for-profit water company in England and Wales has announced.
Welsh Water, which serves most of Wales, Herefordshire and parts of Deeside, has confirmed that the average household bill will be lower in real terms than in the previous year despite the additional financial pressures placed on it during the COVID-19 pandemic. The company has invested an extra £20million responding to the pandemic.
The average bill for 2021 – 2022 will be £446.82 and represents the twelfth consecutive year the company has kept the increase at or below the rate of inflation – the only water company in England and Wales to have achieved this. The new bill will be £96 lower in real terms compared to the 2009 – 2010 bill.
The company, providing water and wastewater services to over three million customers, has played a key role in protecting public health during the pandemic with operational colleagues maintaining its vast water and wastewater networks. It also further ramped up support for customers by arranging flexible payment plans for household customers struggling to pay their water bills. As a result, the company is now supporting 139,000 customers through its range of affordability tariffs – which is more than any other water company.
Furthermore, it temporarily added an additional 330,00 customers to its Priority Services Register. The company also recognised the impact of the pandemic on its business customers and temporarily suspended charges to around 45,000 businesses affected by the first UK lockdown.
Welsh Water has also provided £300,000 to community projects through its Community Fund, including £106,000 to 106 food banks (through the Trussell Trust), 105 community projects and other partnerships with BITC Cymru, Community Foundation Wales and Prince’s Trust Cymru.
In response to the pandemic, Welsh Water rapidly expanded its remote working technology to allow its entire contact centre to move to home working in March, and also started “virtual inspections” to support customers to resolve issues without needing to go to their property. These new ways of working have enabled the company to retain its position as the only water company to appear in the top 50 companies of the Institute of Customer service’s UK Customer Satisfaction Index.
The company has also continued with its commitment to invest in new talent. This has included recruiting over 30 new apprentices over the year with this set to continue over the coming years.
Welsh Water’s Chief Executive Peter Perry said: “Despite what can probably best be described as the most challenging years we have faced, I’m proud that we’ve been able to continue with our record of keeping price increases for the average household bill below the rate of inflation. It also reflects the strength and benefit of our operating model which means we are able to meet these kinds of challenges while at the same time keeping bills affordable for customers. We’ve also been able to continue with our planned investment programme and over the course of the year we will have invested £346 million improving services to customers and protecting our valuable environment. We are also expecting to invest £367 million in the coming year.
“We do appreciate however that the great economic uncertainty the pandemic has brought with it and that there undoubtedly will be tough times ahead. That is why we already offer a range of assistance tariffs for anyone genuinely struggling to pay and I would urge anyone worried about paying their bill to get in touch so we can see what assistance can be provided”.
Rhodri Williams, Chair of CCW Wales, said: “It will come as a relief to struggling households that the average bill will fall but we must not lose sight of the fact that many customers are still missing out on financial assistance that could help see them through Covid-19.”
“Water is often overlooked when it comes to saving money but trialling a water meter for up to two years or seeing if you’re eligible for Welsh Water’s HelpU tariff if you’re on a low income could potentially shave hundreds of pounds off your annual bill.”
News
Wales enters new political era after historic Senedd election
WALES has entered a new political era after voters delivered the biggest political upheaval since devolution.
Plaid Cymru emerged as the largest party in the Senedd, Reform UK surged into second place, and Welsh Labour was reduced to its worst result since the creation of Welsh devolution in 1999.
The result ends Labour’s long dominance of Welsh politics and leaves Cardiff Bay facing weeks of negotiations over who will form the next Welsh Government.

Labour dominance ends
For the first time since the Senedd was created, Labour is no longer the largest party in Wales.
The party fell to just nine seats in the expanded 96-member chamber, a result which has sent shockwaves through Welsh politics.
First Minister Eluned Morgan also lost her own seat in Ceredigion Penfro before announcing that she would stand down as Welsh Labour leader.
The scale of the defeat reflects deep public frustration over the NHS, public services, the cost of living, and the perception that Welsh Labour had run out of energy after decades in power.
Ken Skates has now been appointed interim Welsh Labour leader as the party begins what is likely to be a long and painful rebuilding process.
Plaid’s historic breakthrough
Plaid Cymru finished as the largest party with 43 seats, a landmark result for Rhun ap Iorwerth and his party.
It is the closest Plaid has ever come to forming a government in Wales, and gives the party the clear first opportunity to try to lead the next Welsh Government.
However, Plaid fell short of the 49 seats needed for an outright majority.
That means Rhun ap Iorwerth must now decide whether to seek a formal coalition, a confidence-and-supply arrangement, or attempt to govern as a minority administration.
The party campaigned strongly on the NHS, childcare, housing, rural Wales and economic renewal. It must now show that it can move from opposition into government and turn those promises into delivery.

Reform becomes major force
The other major story of the election was the dramatic rise of Reform UK.
The party won 34 seats, becoming the second-largest group in the Senedd and reshaping the political map across Wales.
Reform made major gains in former Labour heartlands, particularly in areas where voters have become disillusioned with Cardiff Bay politics and traditional party loyalties.

Its success means the next Senedd will be noisier, more confrontational, and far less predictable than before.
Reform will now have a large platform from which to challenge Plaid Cymru, Welsh Labour and the Conservatives on public services, immigration, the economy, and the future direction of Wales.

Smaller parties gain ground
The Conservatives were reduced to seven seats, leaving them much diminished after years of trying to present themselves as the main alternative to Labour.
The Wales Green Party won two seats, giving the party its first real foothold in the Senedd.
The Welsh Liberal Democrats won one seat, ensuring they remain represented in Cardiff Bay.
The new electoral system, which expanded the Senedd from 60 to 96 members and introduced 16 larger constituencies electing six MSs each, helped create a far more proportional result.
It has also produced a chamber in which smaller parties and tactical negotiations will matter more than ever.

What happens next?
The key issue now is who can command enough support to govern.
Plaid Cymru, as the largest party, will be expected to lead the process of forming an administration.
But without a majority, every major vote will matter. Budgets, major laws, confidence votes and key policy decisions will all require careful negotiation.
A formal deal with another party may prove difficult. A minority Plaid government is possible, but it would need support from other MSs to survive.
That means the next few weeks could be decisive for the future of Wales.
A changed country
This was more than a bad night for Labour or a breakthrough for Plaid and Reform.
It was a clear sign that Welsh politics has changed.
Old loyalties have weakened. Voters who once backed the same party for generations have shown they are prepared to move. The next Senedd will be more divided, more unpredictable, and more difficult to control.
For Wales, the message is stark.
The Labour era is over. Plaid Cymru now has its greatest opportunity yet. Reform UK has arrived as a major force. And whoever forms the next Welsh Government will have to prove quickly that change means more than a different set of faces in Cardiff Bay.
Community
Haverfordwest Castle redevelopment on track for 2028 reopening
Major project will create new visitor attraction, events space, museum and improved town links
HAVERFORDWEST Castle is on course to reopen in 2028 following a major redevelopment project aimed at transforming the historic site into a high-quality visitor attraction.
County Councillor Thomas Tudor, who represents the Castle Ward in Haverfordwest, recently visited the site to see the progress being made.
He said: “As County Councillor for the Castle Ward in Haverfordwest, it was lovely to visit the Haverfordwest Castle Redevelopment Project and see the progress that has been achieved.
“I am very much looking forward to the Castle reopening in 2028.”

The project will see the mediaeval castle conserved for future generations, while the Inner Bailey has been landscaped so it can host events for up to 500 people.
These could include concerts, plays, craft fairs, Christmas markets and other community events.
The wider castle grounds are also being improved, with new interpretation explaining the history of the site, as well as family-friendly activities.
The building which houses Haverfordwest Museum, the Governor’s House, is being conserved, while the museum exhibition inside will be completely refurbished and modernised.

The former gaol building will also be transformed into a visitor attraction telling the story of Pembrokeshire’s past and future in an interactive and family-friendly way.
The attraction will include a café, shop, community spaces and exhibition areas.
Work is also taking place to improve the physical route between the castle and the town centre at Castle Back, with better signage planned to help visitors find the castle and navigate Haverfordwest more easily.
The castle is expected to reopen in 2028.
News
Plaid Cymru celebrates historic victory as Rhun ap Iorwerth arrives at Cardiff Bay
CROWDS gathered outside the Senedd as Plaid Cymru leader Rhun ap Iorwerth arrived in Cardiff Bay following his party’s historic victory in the Welsh election.
Supporters waving Welsh flags and Plaid banners cheered as ap Iorwerth made his way through crowds of activists, journalists and newly elected Members of the Senedd, in scenes unlike anything seen in modern Welsh devolved politics.

The election result marks a political earthquake in Wales, with Plaid Cymru emerging as the largest party in the Senedd for the first time since devolution began in 1999.
Ap Iorwerth was greeted by supporters, posed for photographs and embraced well-wishers as he arrived at the waterfront venue before addressing media gathered outside.
The atmosphere around Cardiff Bay was jubilant, with many supporters describing the result as a “turning point” for Wales.

Plaid’s breakthrough came after a dramatic night which saw Labour suffer major losses across Wales, while Reform UK also made significant gains under the new expanded Senedd voting system.
In emotional scenes, ap Iorwerth hugged supporters and thanked campaigners who had travelled from across Wales to witness the moment.
One photograph captured the Plaid leader embracing a young supporter as crowds packed the entrance area overlooking Cardiff Bay, while another showed hundreds gathered outside as he addressed the media beneath Welsh flags.

The result leaves Plaid Cymru in pole position as discussions begin over how the next Welsh Government will be formed in a hung Senedd.
Speaking after arriving at the Bay, Plaid figures said voters had delivered a “clear message that Wales wants change.”
The historic scenes are likely to become defining images of a new era in Welsh politics.
-
News5 days agoBaby in critical condition after Fishguard emergency
-
News4 days agoFormer housing officer admits drink-driving in Pembrokeshire retail park
-
Crime4 days agoJob loss threat for convicted Pembrokeshire drug-driver
-
Crime4 days agoMilford motorist disqualified for drug-driving
-
Crime4 days agoPolice tip-off leads to driving ban for Milford motorist
-
Crime3 days agoRacial abuse suspect barricaded himself inside Johnston lodge
-
Crime4 days agoDelivery driver caught twice over legal drink-drive limit
-
Community4 days agoSixth-former firefighter balances schoolwork with saving lives







