News
Council’s building maintenance teams to resume non-emergency responsive repairs
THE HOUSING Building Maintenance teams within Pembrokeshire County Council are now able to re-commence non-emergency responsive repairs to customers’ homes around the County.
Lockdown has prevented tradesmen and women from entering homes to carry out anything other than emergency repairs for many months but the PCC Contact Centre is now able to take calls from customers to request a non-emergency service in their homes once more.
The Contact Centre receives around 38,000 building maintenance related service requests each year and even throughout lockdown Building Maintenance have proudly maintained a 99.2% success rate in responding to emergency repairs within 24hours since restrictions came into force.
Covid has caused a large disruption to the service and while the authority is now in a position to re-open phone lines to routine responsive repairs, a delay in providing that service is inevitable as the backlog is worked through but the authority is working hard to meet the demand.
Backlog is likely to take several months and is dependent on a number of factors including the numbers of repair requests received, availability of materials and contractors.
PCC currently employs 64 tradesmen and women directly and has a considerable number of contractors on its framework to undertake a wide range of maintenance works and Building Maintenance are in the process of tendering a New Minor Works Framework.
All maintenance employees and contractors will continue to work under strict guidelines in people’s homes to ensure that all safety and social distancing measures are adhered to.
The Housing Building Maintenance service is also in the final stages of implementing ‘Repair Finder’ which will enable Contact Centre staff to diagnose the faults in customer’s homes far quicker and more accurately than before, which will in turn ensure that Building Maintenance are better informed and resourced ahead of arriving at the property to carry out the repair.
This is expected to reduce the length of calls to the Contact Centre and subsequently reduce call-waiting times.
The ‘Repair Finder’ tool is expected to be available later in the year and will soon offer residents direct access to an online version which will enable them to report responsive repairs themselves.
Once trialled and released, service requests can be logged by the tenant via the Council’s ‘Housing Online’ portal.
When residents report a problem within their home via the Call Centre or ‘Repair Finder’, they will receive text message alerts informing them of the timescales within which they can expect the repair to be made.
Cabinet member for Housing, Cllr Michelle Bateman said: “We’re under no illusion that lockdown measures have caused a major disruption to the building maintenance service.
“We’re receiving new requests now on top of those that have been on standby during the Covid restrictions. Pembrokeshire residents have shown tremendous patience and understanding of services that have been stretched throughout the crisis so we’re counting on their ongoing support and we hope they appreciate that it will take a period of time to get back to where we were.
“People can be assured that we are working very hard to bring back the outstanding levels of service we provided before Covid and it’s things like ‘Repair Finder’ that will help make this possible going forward.
“With one in every six employed people in Pembrokeshire working for the local authority, it’s important to remember that we are very much in this together”.
If you wish to report a repair to your home you can call the Contact Centre on 01437 764551.
News
Recounts concern raised over new Senedd voting system
Political sources warn tiny vote differences could decide final seats under Wales’ new proportional voting system, with fears of inconsistent recount decisions across the country
QUESTIONS have been raised over how recounts will be handled in Wales’ first Senedd election using the new six-member proportional voting system, amid fears that tiny vote differences could decide the final seat in some constituencies.
Under the new arrangements, Wales has been divided into larger multi-member constituencies, with six Senedd Members elected in each area using the D’Hondt system of proportional representation.
Political sources have expressed concern that the current Electoral Commission guidance may not adequately address situations where the allocation of the sixth and final seat could hinge on very small differences in party vote totals.
One political source, who asked not to be named, said the issue was not about the competence or integrity of Returning Officers, but about the lack of detailed public guidance surrounding recount decisions under the new system.
They said: “In some constituencies, the final seat may come down to a very narrow margin once the D’Hondt calculations are applied, even if no party’s overall vote total appears especially close in traditional terms.
“The concern is that there appears to be no clear guidance about how close the contest for the final seat needs to be before a recount is granted.”
The source warned that without clearer guidance there could be inconsistencies across Wales, with recounts potentially being allowed in one constituency but refused in another despite similar margins.
Electoral Commission guidance currently states that Returning Officers must be satisfied vote totals are accurate before producing a provisional result and that candidates and agents are entitled to request recounts.
However, the guidance also makes clear that Returning Officers may refuse recount requests if they consider them “unreasonable”.
The Electoral Commission said the existing rules already provide a framework for openness and transparency during the counting process, with candidates and agents allowed to inspect ballot bundles and challenge provisional results before declarations are made.
The guidance also confirms that more than one recount can take place if Returning Officers believe further recount requests are justified.
But critics argue that Wales is entering untested territory with the new electoral system, where relatively small shifts in vote totals could alter the final seat allocation after D’Hondt calculations are completed.
The Senedd election is the first to use the new system, which replaces the previous arrangement of constituency and regional members with fully proportional six-member constituencies across Wales.
This story was first reported by Nation.Cymru, you can read their report here.
Charity
Chief’s Tour honours fallen officers with 75-mile Pembrokeshire ride
Dyfed-Powys Police team raises thousands for bereaved police families charity
A TEAM of officers and staff from Dyfed-Powys Police cycled 75 miles across west Wales on Wednesday (May 6) in memory of colleagues who lost their lives in the line of duty.
The annual “Chief’s Tour of Pembs 2026” saw participants travel from Fishguard to Carmarthen while raising money for the charity Care of Police Survivors, commonly known as COPS.
The force said the event raised £2,690, with funds going towards support for the families of police officers who have died while serving their communities.

Along the route, cyclists stopped at several locations to meet relatives of fallen officers and take part in moments of reflection.
In a statement shared on social media, the force said the tour was held “in memory of all Dyfed-Powys Police officers who have lost their lives in service.”
The post added: “Those we’ve lost will always remain in our thoughts.”
COPS supports the families of officers who have died on duty by organising national and regional events, helping survivors build support networks and friendships with others who have experienced similar loss.
Dyfed-Powys Police thanked members of the public who supported the cyclists during the challenge.
“A huge thank you to our community for showing our Chief’s Tour cyclists support as they passed through Pembrokeshire,” the force said.






“Your cheers, waves and encouragement kept spirits high for those taking part.”
The 75-mile challenge took riders across parts of north and west Pembrokeshire before continuing east towards Carmarthenshire, combining physical endurance with remembrance and fundraising.
Police charities such as COPS often work quietly behind the scenes, supporting bereaved families long after national attention fades following the death of an officer.
Education
Holocaust survivor’s story shared with pupils at Ysgol Greenhill
MORE than 150 pupils at Ysgol Greenhill have heard the moving Holocaust testimony of the late Zigi Shipper BEM, who survived some of the most terrible events of the Second World War.
The special visit took place on Tuesday (May 5), when Mrs Lu Lawrence came to the school to speak about the life of her father.
Zigi Shipper survived the Lodz ghetto, Auschwitz-Birkenau, Stutthof concentration camp and a death march, among other traumatic events. When he was liberated by British forces, he was just 15 years old.

Mrs Lawrence spoke to Key Stage 3 and GCSE pupils, sharing not only her father’s testimony but also her own family’s story.
Ysgol Greenhill said more than 150 students attended the session and were “exceptionally well behaved”, asking thoughtful questions during the visit.
The school said: “In the current climate of increasing anti-Semitism, understanding the dangers of prejudice is more important than ever.”
The visit was arranged by the Holocaust Educational Trust, which works with schools to ensure young people continue to learn about the Holocaust and the dangers of hatred and discrimination.
The session gave pupils an opportunity to hear a deeply personal account of survival, loss and resilience, and to reflect on why Holocaust education remains so important today.
Photo caption:
Important lesson: Mrs Lu Lawrence visited Ysgol Greenhill to share the Holocaust testimony of her late father Zigi Shipper BEM (Pic: Ysgol Greenhill).
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